NatWest

Is NatWest down in Thatcham, West Berkshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Thatcham, West Berkshire, England 12/11/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyLammy Matthew Lamacraft (@HeyLammy) reported

    @NatWest_Help When will the change account names feature be working again? It’s been far too long. If other banks can do it why can’t NatWest?

  • Jamboreeee51 Jamboreeee (@Jamboreeee51) reported

    @NatWest_Help My son has been trying for 3 days now to get in touch re his NatWest Online Investment. The online portal does not work and he’s been on hold on the phone for hours each day. This is really poor customer service and extremely frustrating.

  • Cazarazza Caz Milford (@Cazarazza) reported

    @NatWest_Help is there a problem with your app? I can't get past the first page of a rotating natwest symbol?

  • itwa5ntme 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Niall 🏳️‍🌈 (@itwa5ntme) reported

    @RBS_Help an English bank now NatWest so leaving RBS! When know down RBS HQ in Edinburgh! Traitors to Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported

    @J0sephwormald @htafc @htafchelp I've had the same issue, are you paying on credit card? I've just rung Natwest and apparently there's some fairly new regulations for large payments which has left some retailers needing to update their payment systems so they can process credit card payments.

  • tim_rigby TJ (@tim_rigby) reported

    @NatWest_Help told I was getting a callback within 6 mins from private bank, 14 mins later nothing. I’m done with NatWest, utter garbage

  • Blayne2cool Mfs (@Blayne2cool) reported

    Think natwest app is down. Bro it’s payday I just wanna see my money 😔

  • lethal_laddu Laddu Singh (@lethal_laddu) reported

    @NatWestBusiness @NatWest_Help worst bank service l ever! I wouldn’t recommend anyone to use this bank!! Do not use Natwest business!

  • HUGEGRIN Huge Grin (@HUGEGRIN) reported

    @NatWest_Help @joinmettle @Just_Entr But good on you NatWest for replying Mettle couldn't give a **** obviously because where is their reply and offer of help? WELL DONE NATWEST SHAME ON METTLE

  • SeaneenMclaugh6 Seaneen Mclaughlan (@SeaneenMclaugh6) reported

    @RBS_Help please please please can someone help as I'm at the end of my tether! My daughter's child trust fund matured 26th feb 2022 & I've spent hours on the phone to natwest 03453002585 in a queue (don't know where) until giving in & hanging up.