Is NatWest down in Thatcham, West Berkshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thatcham, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (30%)
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Mobile App (30%)
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Transactions (20%)
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Login (20%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Truth Matters
(@Trueface121) reported
@NatWest_Help Will close my account and would not recommend NatWest , worst customer service ever . Called 5 times in 5 days , promised refund for payment then call hanged up since each advisor tells a different story . Managers hiding behind dont want to talk. I rather move to HSBC or Barclay
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Billy Lady of Dunans🌈 (She/Her) 🏴
(@McBillyuk) reported
@NatWest_Help so I blocked my card with too many wrong pin. Now I need a natwest to sort it. Typed in local weston super mare, in Google it took me to some poor woman's house. Might need to fix that.
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Michael Fairbairn
(@Michael26256854) reported
@munirawilson NatWest Bank in Twickenham is closing down next week on the 19 May.
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David
(@davidofsussex) reported
Someone called Kenton Cool doesn’t spend 25 years working behind the counter at NatWest.
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Roz Frampton
(@FramptonRoz) reported
@NatWest_Help @sabz_sabz0078 This relates to a post some time ago. Can you tell me if it's a debit card & if we can still use a pin number (not contactless)? Currently use chip & pin, not contactless. NatWest seems to be making banking impossible for many. We want branches, cheque books, not contactless, etc
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Aaron Price
(@AaronLewisPrice) reported
from
Upper Poppleton, England
@TSB is getting worse and worse with taking out payments, so slow... Compared to my #natwest account. TSB takes too long taking things out of the bank. Literally get hit with everything coming out the same time. You guys need to speed up payments coming out 😡
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Steven Dyson
(@StevenHDyson) reported
Yesterday I gave my card details to a fake NHS COVID website following a fake COVID alert. They then had the audacity to ring me pretending to be NatWest's fraud team to transfer my accounts to new ones. Be careful. Thanks to the real @NatWest_Help who were excellent
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Colin D.
(@Beacons_Walker) reported
@NatWest_Help So NatWest phone line busy this morning. They offer a call back service. Great. Opt for that. Get the call back and straight back in the queue. You couldn’t make it up. Account will now be closed. Better banks out there I feel.
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*Maggie*
(@Jubilee6HX) reported
@NatWest_Help Trying to buy something using my mobile. This new layer of security not really thought through. Have to leave webpage to open Natwest app and 'authorise' but leaving a page cancels a transaction in many cases. Terrible customer experience & incredibly frustrating
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Toria
(@papillon_a2z) reported
@NatWest_Help Thank you. Getting hold of anyone at Optima is a nightmare. Being existing current and savings account holders with NatWest, we really didn’t foresee there being this much trouble. Not the reliable, reputable service we’re used to, which is a shame.