NatWest

Is NatWest down in Thatcham, West Berkshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Thatcham, West Berkshire, England 02/20/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (19%)

    Mobile App (19%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesSmith_ James (@JamesSmith_) reported

    @NatWest_Help hello, do you have a full list of your natwest rewards earn partner retailers. I just keep getting sent the same link to your website where all it tells me is sky, morrisons and Nero.

  • Kapil55891298 Kapil (@Kapil55891298) reported

    @NatWest_Help @NatWestGroup No it's really not good at all! I have sent a pm to natwest help

  • KUkcirtaP Patrick (@KUkcirtaP) reported

    I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • saidbhin SaidbhinFrank (@saidbhin) reported

    @NatWest_Help I got a call from Natwest regarding possible fraud on my credit card. I immediately called the help line and have been on hold for the past 41 mins, unacceptable

  • SteveCarrera4S SteveA (@SteveCarrera4S) reported

    @CooperativeBank I’ve done complaints before. The problem is solved well before the complains dealt with. Why is it NatWest/Lloyds/Santander/ have brilliant online capability but sadly coop don’t

  • Statistuta Matt Goodstadt PhD(FB) (@Statistuta) reported

    @NatWest_Help Hi NatWest. #Digidocs is down. Do you know when it will be working again?

  • Tans_TastyCakes Tanya Clubb (@Tans_TastyCakes) reported

    @Natwest NatWest Any ideas how My son can access his child trust fund? I have been on your page and there are hundreds of complaints regarding this and not being able to contact you. I have been on hold three times last week for over an hour and today for nearly two hours with

  • STRshirts STR Shirts (@STRshirts) reported

    I’ve been a natwest customer over 20 years but frankly have had a guts full of them lately. Which high street banks do people recommend for a bog standard current account?

  • DavidOc48786613 Dave O (@DavidOc48786613) reported

    @NatWest_Help Is natwest website down?