NatWest

Is NatWest down in Thatcham, West Berkshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Thatcham, West Berkshire, England 02/27/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DaffyScott Kathryn (@DaffyScott) reported

    @NatWest_Help anyone else having issues getting account closure after a bereavement? keep delaying closure and payment of funds for absolutely no reason that anyone can explain to me. Come on NatWest - no point in having a bereavement service that doesn’t deliver. Distressing.

  • mikebore Michael Boreham (@mikebore) reported

    @NatWest_Help NatWest FaceID log in works great, but the blink-to-authorise a payment fails 9times/10 and I have twice been locked out of account for failed attempts. Can I keep Face ID login but lose the blinking part? Thanks

  • geek_gareth Gareth Evans (@geek_gareth) reported

    I bet (no pun intended) they wouldn't block payments to gambling sites (don't gamble). I've been meaning to close my #ISA for a while (pointless with today's #inflation). Now I will! Natwest says it's for my safety, but I don't feel #safe if THEY decide where I spend MY money.🤬

  • ADHamilton91 Alexander Hamilton @ Money20/20 (@ADHamilton91) reported

    Interestingly, Ellis says Mettle came under "quite a severe cyberattack" but was never more grateful to have support from a larger bank partner like NatWest

  • bill_settle Bill Settle (@bill_settle) reported

    @NatWest_Help To quote an old joke....how many people does it take to close a NatWest account? 1 customer,5 Natwest phone call takers,5 Natwest direct msg readers,2 online helps,1 full Natwest branch,6 tweeters,1 complete account closure dept..etc, etc. JUST CLOSE THE ACCOUNT!

  • Forzabahab Forza Bahab (@Forzabahab) reported

    @tottenham_tommy My worry is some banks might risk it. Natwest's are advertising 5% deposit mortgages again to drum up business. They can't help themselves.

  • nickmhalliday NickMHalliday (@nickmhalliday) reported

    Went to #Natwest related to mum's estate. Spoke to helpful lady. She - have you brought x,y and z. No I have brought just x because that's what it says on your website. She - website is wrong I keep telling them customers say that but they ignore me. I tried to mention users...

  • scyian Emma Cox (@scyian) reported

    First Natwest, then Hermes and today we are complaining to @GoodEnergy. Three weeks it took to get a reply back from them and the problem still hasn't been resolved. I wonder if it'll take another three weeks to receive our next reply?

  • sreddy31 Sudhakar Isireddy (@sreddy31) reported

    @NatWest_Help I have been having troubles with double charging on my current account, which was reversed a week later, today I have issues in direct debit to pay my credit card where only about 70% of the statement is debited. What's happening NatWest?

  • jackarander1965 Dean Clarke (@jackarander1965) reported

    @NetflixUK why is it seemingly impossible to send an email to say “sorry ur price is rising” NatWest app sent me an email to show increase. Perhaps people r leaving not just because of cost but poor customer service. Will be cancelling today