NatWest

Is NatWest down in Thatcham, West Berkshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Thatcham, West Berkshire, England 01/08/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (18%)

    Mobile App (18%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_Fiehn Rob Fiehn (@Rob_Fiehn) reported

    @willjennings80 @SustainableTall NatWest tower is more complex and rich than these building block toy structures. If it’s not new then maybe it’s a dumbing down of the branded approach.

  • Jelly751 Jelly75 (@Jelly751) reported

    @MartinSLewis Help! Daughter has information that child trust fund held at NatWest but contact number doesn’t work, branch can’t help and don’t know who to get in touch with for access .. any suggestions gratefully received 🤞🏻

  • CllrSteveEllis Cllr Stephen Ellis (@CllrSteveEllis) reported

    Absolutely shocking service from @NatWest_Help this morning. 35 minutes for my mum to get a replacement card. Two calls having confirmed over a dozen pieces of data. Absolutely ridiculous! Totally frustrated and exhausted. #customerexperience #customerservice #natwest

  • G0TLU Peter GØTLU (@G0TLU) reported

    @25z2 @Malwarebytes If you follow the link, it says you have to log in to online banking to download the free software. So if you don't do online banking, you can't get it. A bit misleading then to say it's for ALL Natwest customers.

  • JosephHarwood Joseph Harwood (@JosephHarwood) reported

    The line just cut out mid help omg!!!! I’m leaving Natwest after today I’ve had this for a week.

  • JamieBa61861568 Sanderson Watford (@JamieBa61861568) reported

    hey @RBS_Help in Ipswich,there was a branch, in the past it would appear that it just could not last now we just have a NatWest, and whilst they try their best, it's just not the same, please can someone come down and join for the day, to keep the blues at bay?

  • LyncGreen lynC green (@LyncGreen) reported

    @Steve92592444 NatWest now RBS had a very large computer centre there 😬 no doubt being down graded

  • terry_webbs Terry Webbs ツ (@terry_webbs) reported

    Yeeeeehaaaaa natwest credit card notifications working again - they fixed the issue! Awesome ツ

  • DianaParkes3 Diana Parkes (@DianaParkes3) reported

    NatWest #bank @NatWest_Help think that it is not an issue to ask you to upload your most vulnerable to fraud ID documents 13 times or more to apply for their credit card, because their tech can't read a driving license as well as a human Don't touch them. @MartinSLewis

  • kjaskur kjaskur (@kjaskur) reported

    @NatWest_Help My DMs are open, feel free to message. I’m done with NatWest’s poor customer service, I don’t feel like this switch makes any sense anymore