NatWest

Is NatWest down in Spennymoor, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Spennymoor, County Durham, England 11/27/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BasiaMason Basia Mason (@BasiaMason) reported

    @AskMastercard @Mastercard Actual problem with your system at MasterCard/NatWest. And not just for me. Confirmed two days ago after 3 weeks of phone calls, various advice, various devices, etc and loss in access to card payment in sales. Please provide email for complaints process.

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help STILL no call to my mother, 79 yo, entire life savings made dormant by NatWest who admit error. Waiting SINCE 23RD DECEMBER. No one taking actual responsibility to resolve problem and picking up phone

  • bart_de Hipster (@bart_de) reported

    NatWest Bank customer 53 yrs.They locked my acc due to a regular purchase which wasn’t unusual. Fraud unit > I answer normal questions > Was obviously not Fraud. Have to give them my biometric details to get my account back. Nah, that’s rubbish, you can shove it NatWest I’m off!

  • JHDScourfield David Scourfield (@JHDScourfield) reported

    @dramdarcy The banking sector is dire, and not just in Ireland. I’ve been dealing with a straightforward power of attorney issue with NatWest in UK for nearly 6 months, and there’s no phone line at all for this. It all has to be done through online chat, which is hopeless. @NatWest_Help

  • JulieWa74353777 Julie Way (@JulieWa74353777) reported

    Scammed by a bogus direct debit transaction. IMPOSSIBLE to get help @NatWest_Help Can someone help me resolve a fraudulent activity on my natwest account that claims has been authorised by Paypal but which Paypal have no record of...

  • hertsgunner hertsgunner (@hertsgunner) reported

    @NatWestGroup @natwest_help why does it take 4 days and counting to resolve my account being inaccessible, the lack of service is incredible, I am stuck in their digital maze, Cora etc are useless, does anyone at NatWest care ?

  • dangemrod Stable genius (@dangemrod) reported

    @NatWest_Help The spending tracker in the NatWest mobile app has stopped working (“Oops, something went wrong” error message). The digital assistant doesn’t help. Do you know what the problem could be? Thanks

  • amandaajd1 amanda davies (@amandaajd1) reported

    @Luaraloo @NatWest_Help I’ve been having the same issue all day…. Deleted the app and re installed it… plus I’ve gone onto my computer and entered all my login details… and it has come up NatWest login page is down. But my husband can get into his app. Very strange

  • TayIorRobinson @tay@robins.one 🦊 (@TayIorRobinson) reported

    @NatWest_Help The problem is that whenever I switch out the NatWest app to copy details, it clears out and goes back to the start page. This means I have to write down the details somewhere, which is annoying and could also be less secure(?)

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help Still waiting for our "within five working days" callback from the 23rd December NatWest admits their error created this situation. Why isn't someone trying to fix it? Your processes need reviewing if situations like this can occur and are treated so blasé