NatWest

Is NatWest down in Spennymoor, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Spennymoor, County Durham, England 12/09/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • WildingGeorgina Georgina Wilding (@WildingGeorgina) reported

    @NatWest_Help @NatWestBusiness Perhaps NatWest help isn’t actually 24hr either?

  • CurranLighting Chris Curran (@CurranLighting) reported

    @NatWest_Help As expected NatWest are not addressing the problem correctly

  • CharlotteFaye1 Charlotte Faye (@CharlotteFaye1) reported

    Hi @natwest my app keeps logging me out and idk what to do trololol I need it. Help me

  • Jbray1992 J⎊shhausen (@Jbray1992) reported

    @NatWest_Help hey guys, trying to pay a credit card bill, 3 times in their app twice on the phone (I’ve approved all transactions in the NatWest app) still being declined! I have a new NatWest card recently, please help!

  • seagull4a LindaD (@seagull4a) reported

    Not sure who re-designed the Natwest Bankline website but wish they hadn't bothered. Absolutely horrible. @NatWest_Help

  • prolixdnb Prolix (@prolixdnb) reported

    @davewrong @NatWest I dont think so...not sure. So strange. Every other service usually needs you to update the card details again...they seemed to be able to get them from somewhere else, update my account and charge me!

  • soozwood Suzanne Wood (@soozwood) reported

    @StephenAAshurst @NatWest_Help Hi Stephen, my daughter has exactly the same issue. Tried emailing NatWest and they replied saying they could not help. Hoping this forum will shed some light on this! I’ve just slend 30 mins on the 0345 number AGAIN with no luck.

  • zirenz1990 Top lad you (🧠,🧠) (@zirenz1990) reported

    @ZubyMusic Try Kraken and if you have further issues get Monzo and use it as a middle man. Natwest started blocking my Binance transfers, eventually Monzo blocked Binance too, however Kraken no problems so far.

  • nickmicrotiger Spenner (@nickmicrotiger) reported

    @ZubyMusic Glad I switched from NatWest last year then after one of their "customer service" reps talked to me like crap. This would have definitely made me switch.

  • _JamesBottomley James Bottomley (@_JamesBottomley) reported

    @tastecard I'm being told via support that I had a trial of tastecard and you've charged me for a month, even though I already had the natwest tastecard and also the cineworld taste card, think you could refund me for a taste card I never even used?I do not remember signing up.