Is NatWest down in Scarborough, North Yorkshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Scarborough, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (33%)
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Transactions (24%)
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Login (24%)
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Mobile App (13%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Weatherall
(@PaulWeatherall) reported
@ballasallaeddie It's working now I believe. Natwest International app was the same and working now
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Lou to my friends.🏴🐶🐴
(@LouiseScot51918) reported
@LondonLadAnt I just had a text from Natwest saying the switch is complete. Checked the cashpoint and it's all sorted. Got to say but fantastic service from both RBS and Natwest (same banking group). Took 4 days and everything was done within a hiccup.
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lex
(@lex_161s) reported
@NWJK @ClaireforTAY I’ve just had the letter to tell me about the closure in Yate. Thankfully the last app outage of NatWest prompted me to open a Nationwide account. Natwest have lost me as a customer of 38 years.
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melkay🖤🖤🖤
(@lemanie33) reported
@BBCWatchdog can you investigate @NatWest_Help customer service?. Twice in 2 months I've been incorrectly advised on their webchat . I have proof in black and white 0% interest and they're saying it's chargeable interest . ##badcustomerservice #natwest
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Philip Murphy
(@PhilipMur3) reported
Do admit though it took a verified X user to bring the NatWest issue up however and it seems to work like half an hour later funny that one. Almost like they accidentally affected someone with money who pays for silly things like blue ticks lol
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Pete David
(@Johnston20p0) reported
Why did NatWest app fail again? They own free agent, what the hell happens if that goes down.?
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Kat Cowan
(@KatherineCowan) reported
from
Sheffield, England
I reported my @NatWest_Help debit card lost last Tues & I’m still waiting for the replacement. I don’t have a credit card & without my mum, I wouldn’t have any easy way of buying anything. I’m sure in the past replacement cards took 2 working days max. My local NatWest has
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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David
(@DavidMo55698198) reported
@JamesCopley_ Finding it very difficult maybe just me but every time I go to approve the payment in my NatWest app when I go back on the website it's took me back to the start .will have to call them or pop in
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Scottov
(@CrowMo99) reported
These guys got it wrong, and they may have broken the law. This so called explanation only makes them seem even more out of touch. Stinks of Farage and NatWest