NatWest

Is NatWest down in Scarborough, North Yorkshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Scarborough, North Yorkshire, England 02/02/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • dangemrod Stable genius (@dangemrod) reported

    @NatWest_Help The spending tracker in the NatWest mobile app has stopped working (“Oops, something went wrong” error message). The digital assistant doesn’t help. Do you know what the problem could be? Thanks

  • DavidEppel1 David E (@DavidEppel1) reported

    @mrcitythinks @10DowningStreet I don't know but Natwest acknowledged it early on, and they still owe the larger payment -should be resolved next week, then I will demand an explanation from both sides. I love being a customer!

  • TheFreeFerret TheFreeFerret (@TheFreeFerret) reported

    @TateTheTalisman 2 years ago, NatWest did the same to a Ltd company account of which I was signatory & Director. Just a company set up to maintain & repair 1 block of 72 flats. £120k locked for 15 months. Similar emails to your messages. We survived on monthly cash + borrowing from another co.

  • ruthmkirby Ruth (@ruthmkirby) reported

    @NatWest_Help Mmmm…and how long before NatWest say I have to talk to the business team to access my own money too

  • LizTray Liz Tray (@LizTray) reported

    Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.

  • BasiaMason Basia Mason (@BasiaMason) reported

    @AskMastercard @Mastercard Actual problem with your system at MasterCard/NatWest. And not just for me. Confirmed two days ago after 3 weeks of phone calls, various advice, various devices, etc and loss in access to card payment in sales. Please provide email for complaints process.

  • jonny_crane75 JC (@jonny_crane75) reported

    @NatWest_Help I tried to book flights online today. Needed to authorise the transaction through the Natwest app which I did. But the firm is saying they have not received the money & that it’s a problem with my bank. Payment showing as ‘pending’ on my account. Help!

  • TheFreeFerret TheFreeFerret (@TheFreeFerret) reported

    @TateTheTalisman but couldn’t pay for big roofing replacement etc. I spent weeks visiting NatWest branches, on phone, writing emails etc but never gave up. No reason ever given! Perhaps the banks are really short of access to cash?? There are similarities between us. Both > £100k contd

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help DM sent. She's sobbing and shaking now after a phone call with Mohammed at the call centre. Nearly 80 years old, and NatWest has already admitted that the error that caused all of this was their fault. This is devastating to see

  • Unique211302425 LetsGetItDone (@Unique211302425) reported

    On the blower to NatWest. They torpedoed my credit rating unlawfully. I was detained and couldn’t make payment. I have protected characteristics - one of their ‘agents’ put the phone down on me. Charming! Still on hold. #UnpeelingTheGraniteHeartWithRazorPrecision