NatWest

Is NatWest down in St Austell, Cornwall, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in St Austell, Cornwall, England 12/16/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • zz5g72 Steve (@zz5g72) reported

    @MoneySavingExp Natwest site is a mess. Going round in circles due to Joint account. Basically it seems you can't use the switch service for a joint account. Have to first open a sole account and later add another person. Pain in the butt.

  • LABGInfo Langport Area Biz Gp (@LABGInfo) reported

    Our business group currently banks with @NatWest_Help, & has unsuccessfully been trying to open a new account. It has not happened for whatever reason, and we have been trying since last year. We need an online account. Should we look elsewhere? Help is required, please #natwest

  • alexgibson3d Alex Gibson (@alexgibson3d) reported

    @DanJPerry It's a lost opportunity to improve too. Both cases have customer submitting detailed real world feedback. Panasonic: more to lose admitting fault (class action lawsuits etc), obsolescence. Now: happy to remain incompatible with Natwest Mastercard, with no exception handling even.

  • BrendosJohn Brendos John (@BrendosJohn) reported

    @MartinSLewis @OfflineAnnie My mortgage fix rate end April and we where invited by NatWest that we can switch now to a tracker mortgage 2years @ 3% . Unsure what to do

  • dlfranks David Franks (@dlfranks) reported

    @johnlewishelp @KatieMarieWales I have called the old JL Partnership Card team a few times now, I stuge to hear them and they have issues hearing me and keep saying they haven’t received the payment and it won’t work after 31st and to speak to NatWest. NatWest says it’s been sent and accepted by JL. Stressful!

  • daniel_rouse_ Daniel Rouse (@daniel_rouse_) reported

    @MoneySavingExp Been waiting 5 weeks to complete a switch to Natwest. Awful service

  • peterclaridge1 peter claridge (@peterclaridge1) reported

    @YardleyShooting @LloydsBank Terrible that one has to fight like hell to speak with a manager. In my view most people don't ask for a manager unless they are getting nowhere with the customer assistant. Disgraceful service and it's not just Loyd's Bank either. Natwest are the same.

  • pbpphotography Paul Beggy (@pbpphotography) reported

    @Peston Just sell the shares in NatWest to help alleviate some of the deficit. Delay HS2 or reconfigure it. Tap up the energy companies for Windfall. Bobs your Uncle *****’s your aunt

  • ChrisPa64893196 Chris Palmer (@ChrisPa64893196) reported

    @monzo How about increasing your savings account interest rates to 5% like natwest and other banks instead the highest is easy access is less than 2%. Your loan interest rates are over 10%. Not really helping us are you

  • unusual_whales unusual_whales (@unusual_whales) reported

    We suspect Chair Powell will try very hard to avoid saying anything that might be misconstrued as a signal that the inevitable step down in the size of tightening is a pivot toward the end of the tightening cycle," - NatWest Markets.