NatWest

Is NatWest down in St Austell, Cornwall, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in St Austell, Cornwall, England 12/09/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AgentCas73 Chrissie. (@AgentCas73) reported

    Online banking with #Natwest is impossible. Getting access to an account online is awful. There's too many questions asked and it's my frigging account and I can't get in. Thinking of going to a new bank.

  • Reiswekker1 Reiswekker (@Reiswekker1) reported

    @dgwbirch Natwest can’t help that their logo is misused. Destination back has accepted a fraudster as a client and will hold the illegally earned funds, so they are in a position to do something. The ISP? Nope. You? Certainly, why would you click on links? 😌

  • Lakey612 𝕂𝕒𝕥𝕖✨ (@Lakey612) reported

    Hate NatWest with a passion. The most unhelpful company.. still waiting for a call from them about my missing accounts and nobody seems to want to help. Starting to think they’ve been hacked and trying to cover it up.

  • baglady3151 baglady315 (@baglady3151) reported

    @natwest I am appalled at the Bereavement Services dept. I have been trying to resolve an issue since November, they have lost several forms, given contradictory advice, been very unhelpful and obstructive. I am at the end of my tether.

  • dbs_sticky Mark R Evans (@dbs_sticky) reported

    @RBS_Help Quick question: if an RBS customer, who does not have a phone/internet account, needs to update their home address, can they do it at a NatWest branch?

  • camjackherb CJ Frazier (@camjackherb) reported

    @NatWest_Help Your website claims the Natwest Credit Card has no foreign transaction fees, but when I click on the summary box it says there's a 3% handling fee for cash withdrawals. Will I be charged for withdrawing money from the credit card in a foreign country or not? TIA.

  • dillybraimoh dilly.b (@dillybraimoh) reported

    Having asked 'Sam' at NatWest's call centre, why... 'it takes up to a month to receive a statement after settling a loan, after which it will be reflected on your credit report'... Sam couldn't help me. He'd hung up. So I ask @NatWest_Help @Nick__Howe the same question.

  • nibbledbyducks 🐇LieseInWonderland⏱ (@nibbledbyducks) reported

    How tired are you Lisa? I'm couldn't figure out why my NatWest banking app wasn't working until I realised I was staring at the Netflix app tired

  • Webby285 Si Webster (@Webby285) reported

    @NatWest_Help Please supply me with your complaints process for the Fraud team. They are a disgrace and will end my time with Natwest after 35 years. Left with no access to any money , card or account, with little to no explanation for 5 days now. Absolute joke

  • joods_g Andrew G (@joods_g) reported

    @BernieSpofforth @funmartman My NatWest app is constantly pushing me to set up biometric access now too …🤔