NatWest

Is NatWest down in St Austell, Cornwall, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in St Austell, Cornwall, England 01/02/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (19%)

    Login (19%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • IanNelson Ian Nelson (@IanNelson) reported from Inkberrow, England

    @markloydall @MartinSLewis Natwest have always been on my worst 2 banks list going back 33 years when I opened an account at Uni and problems thereafter.

  • Fellsgalaxen Cassie 🏳️‍⚧️ (@Fellsgalaxen) reported

    Natwest can go **** themselves dogshit *** bank My card just does not work in stores at all and I can't go into the bank and sort it out because I LITERALLY cannot speak after being at the dentists

  • _JRPowell Jonathan Rhys Powell (@_JRPowell) reported

    @Enwdefnyddiwr1 @Wrexham_AFC Likewise, I accessed the site early and there were plenty of Mold Road seats available. Got to the basket and payment page. Approved £32 in my Natwest App and then the page crashed seconds before completion. Then the tickets had gone - @Wrexham_AFC improve this system please!

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help I've since changed our utility bill account to only my name, in case that was the issue, but DigiDocs just rejected that bill too. So it looks like the only option is for me to set up a joint account with my bank rather than NatWest. How can such a basic process be so flawed?

  • geoff62132300 geoff (@geoff62132300) reported

    Spent last night and this morning in ‘conversation’ with natwest help team. Have to say whilst trying their best it was a complete waste of time. How is it right that a bank can deny you access to your own money?? #natwestpoorservice

  • whereisedm Ed Magee (@whereisedm) reported

    @NatWest_Help shocked and appalled I can’t order and pay for foreign currency via telephone and can’t pick it up at a local NatWest branch in Camden but have to go to Wood Green - this is a terrible service for your customers

  • Debrock1313 Debbie Hall (@Debrock1313) reported

    @The_JamesJordan I used NatWest for both of my daughters accounts. Took their paperwork into branch with no issues

  • CarolW2170 Carol Williams (@CarolW2170) reported

    @MartinSLewis I'm an existing customer. Can you advise me on how this works please as my credit card rate is quite high with natwest at the moment . It's something like 19% .

  • chrisdugdale Chris Dugdale (@chrisdugdale) reported

    I feel like the level of incompetence that I have experienced recently with Natwest Bank has set a new record. Wow. I am utterly disappointed with your severe lack of customer service and basic decency.@NatWestBusiness @NatWest_Help

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help Frustratingly a DM advised me to speak directly to NatWest's Application Support team via "Chat to Cora", which was a waste of 30 mins as they told me they would only help my partner, not me, despite it being my ID NatWest's DigiDocs has a random issue with. #PoorCustomerService