NatWest status: access issues and outage reports

Problems in the last 24 hours in Saint Agnes, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Saint Agnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UniteinNatWest (@UniteNatwest) reported 6 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  Njeri Thorne (@NjeriBt) reported 12 minutes ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  based.info (@Based_dot_Info) reported 12 minutes ago

  UK Mortgage Rates Surge as Middle East Conflict Sparks Inflation Fears UK mortgage rates have reversed weeks of decline as lenders respond to escalating conflict in the Middle East, with HSBC, Nationwide, Virgin Money, NatWest and Coventry Building Society announcing increases of up to 0.25% across fixed-rate products. The repricing marks an abrupt shift in a market that had been steadily improving since late 2025. According to Mortgage Solutions, the average two-year fixed rate residential mortgage has climbed from 4.32% to 4.82% as of 4 March, while the five-year fix rose from 4.94% to 4.96%. The catalyst: soaring oil and gas prices following US and Israeli strikes on Iran that sent energy markets into turmoil. The two-year swap rate rose from 3.33% on 27 February to 3.65% by 6 March, while the five-year swap rate climbed from 3.5% to 3.8%, according to Moneyfacts. Swap rates — the benchmarks lenders use to price fixed mortgages — move in tandem with market expectations for Bank of England policy. In late February, traders had fully priced in two Bank of England rate cuts by the end of 2026, but by 3 March, the chance of two rate cuts had been completely wiped out, according to the HomeOwners Alliance. The shift reflects a brutal recalculation of inflation risk. Since the first US strikes on Iran on Saturday, energy prices have soared, with the oil price increasing to 84$/barrel (Brent Crude) and UK gas prices to 139p/therm (up 15% and 78% respectively since the weekend), NIESR reported. Iran has disrupted shipping through the Strait of Hormuz — a narrow waterway through which a fifth of all global oil flows, according to Al Jazeera. The UK remains heavily dependent on gas for heating and electricity generation. For UK households, wholesale gas prices matter because they are a key driver of domestic energy bills, meaning a prolonged spike could push up costs in the months ahead. UK inflation stood at 3.4% in December 2025, already above the Bank of England's 2% target.

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 16 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  ACF Equity Research (@ACFER01) reported 17 minutes ago

  RBS - the bad news never stops for this entity. Whilst an old story coming to a conclusion it is reminds us for just what an awful business RBS became, surely it is time for NatWest to vaporise this brand and its culture (for the benefit of shareholders as well as just because)? See more below @stockmark_it

• 
  ❤️citizen Macca (@P15pm) reported 19 minutes ago

  @thetimepls @deirdrecostigan There’s a difference between having an opinion and just punching down. People in Southall needing accessible banking aren’t the problem — decisions by NatWest are. This just shifts blame away from where it belongs.

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 20 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  Ebenezer Don 🐘 (@ebenezerDN) reported 22 minutes ago

  @Loopify Natwest has terrible customer service. Closed my account last month

• 
  Lisetta17 (@Surfchica17) reported 23 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Richard Oliver (@rioliver) reported 24 minutes ago

  @NatWest_Help please can someone contact me as I have been unable to book a holiday with Jet2 due to “PSD2 SCA issue” the NatWest adviser suggests I have to speak to Jet 2 to resolve and I find it hard to believe that a major bank and a major holiday company cannot interoperate