NatWest

Is NatWest down in Rochford, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Rochford, Essex, England 12/31/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • laineyb74 Elaine Bartlett (@laineyb74) reported

    @NatWest_Help absolutely terrible service, we have been trying for weeks to speak to someone , tried online chat - 4 day response time. But no response over 10 days later. Spent over 4 hours on hold . Website has lost all trace of our money. @natwest help is no help!

  • Hamish88205796 Hamish (@Hamish88205796) reported

    @everywoman61 Try 'say no to0870' website. They often have an alternative geographical number. The natwest email was what linkedin threw up. I'm guessing you're more likely to get a response on that. He is customer services at Chelmsford.

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported

    @J0sephwormald @htafc @htafchelp I've had the same issue, are you paying on credit card? I've just rung Natwest and apparently there's some fairly new regulations for large payments which has left some retailers needing to update their payment systems so they can process credit card payments.

  • lethal_laddu Laddu Singh (@lethal_laddu) reported

    @NatWestBusiness @NatWest_Help worst bank service l ever! I wouldn’t recommend anyone to use this bank!! Do not use Natwest business!

  • chrisbillett Chris Billett (@chrisbillett) reported

    @SloaneEsq @firstdirect I’m having more and more issues with both Barclays and NatWest. The only thing stopping me ditching them entirely is the ball-ache of the process, and the stress of deciding which basket to put all the eggs in.

  • aditya_rm Aditya Mandrekar (@aditya_rm) reported

    @NatWest_Help Well, someone needs to sort out their anti fraud measures because a scammer tried to use my new card before even I could. Whether NatWest or retailers I don't know but it's the 2nd time it's happened to me. Anyway, not the problem of a social media team. Thanks for helping.

  • neiljbartlett Neil (@neiljbartlett) reported

    @NatWestBusiness why do businesses stay at natwest they are useless, incompetent . I recommend @StarlingBank . Free to use and actually deal with your issues

  • PBSport Peter B (@PBSport) reported

    @NatWest_Help Hi, how on earth am I supposed to change the direct debit payment amount for a Natwest credit card (paid from a Natwest bank account)? Seems completely missing from both app and website.

  • HUGEGRIN Huge Grin (@HUGEGRIN) reported

    @NatWest_Help @joinmettle @Just_Entr But good on you NatWest for replying Mettle couldn't give a **** obviously because where is their reply and offer of help? WELL DONE NATWEST SHAME ON METTLE

  • HeyLammy Matthew Lamacraft (@HeyLammy) reported

    @NatWest_Help When will the change account names feature be working again? It’s been far too long. If other banks can do it why can’t NatWest?