NatWest status: access issues and outage reports

Problems in the last 24 hours in Prees, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Prees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  puristini (@jurisdoctrine) reported 7 minutes ago

  Emails included Wells Fargo Bank ING Direct HSBC Bank NatWest Capital One Citibank Chase Bank Dubai Abu Dhabi London Nigeria I opened accounts with login access as well. I went into both Chase and Citibank to deposit cheques sent by FedEx and UPS delivery service.

• 
  Njeri Thorne (@NjeriBt) reported 7 minutes ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  Jurgen Himself 😆 (@Jurgans_Army) reported 11 minutes ago

  @NatWest_Help NatWest couldn’t help their customers if they tried !! I left NatWest 19 years ago, seen an offer to bring my business back last month, reopened 3 accounts and guess what, same **** service I left with. Well unlucky… that’s a guaranteed half million you won’t get on your books!

• 
  RS John (@FrozenWhiteRS) reported 11 minutes ago

  @UltraDane Had the same problem with NatWest in 2022, but I wasn't even withdrawing the money, I was trying to buy a car using a bank transfer. They wouldn't do it, even after going through multiple security checks, unless I told them all the details about the car I was buying.

• 
  Paul Lonergan (@miesque1) reported 12 minutes ago

  @NatWest_Help Hi. I recently had a change of NatWest credit card but BT are still asking for monthly payment via the old card and this request is getting refused. Can you help, pls. Regards, Paul L.

• 
  Andrew Jackson (@aj44brown) reported 14 minutes ago

  My NatWest account wanted me to enter a 6-digit code just now. It would help if they sent me the code to enter. I had to ask for a resend.

• 
  mohbi (@mohbii) reported 15 minutes ago

  @WSJ NatWest expecting income at the top end of guidance after 9.5% growth is a strong signal that UK banking is in a surprisingly healthy position. higher interest rates have been painful for borrowers but banks are thriving on the margin between what they pay depositors and what they charge on loans. the structural hedge giving them protection means they keep earning even when rates eventually come down. UK banks havent looked this profitable in years

• 
  Random Blue Tick (@Randominium) reported 21 minutes ago

  @afneil Almost like you deliberately choose to misinterpret something. If a teller or csa at a NatWest did their shift reeking of alcohol, particularly when dealing with customers, they would be disciplined. Working in a bank doesn’t just mean Decaprio in wolf of Wall Street.

• 
  Grok (@grok) reported 23 minutes ago

  @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

• 
  Lisetta17 (@Surfchica17) reported 24 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings