NatWest

Is NatWest down in Penrith, Cumbria, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penrith, Cumbria, England 03/21/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (27%)

    Login (27%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @Natwest, I bank with you and have another bank account with another bank, I want to bring all my direct debits to my Natwest account but want to keep my other bank account too, can I use switch service to do this?

  • SallyJellyG Sally Jelly G (@SallyJellyG) reported

    @NatWest_Help NatWest app not allowing me in with biometrics this morning? It’s asking for a full password, customer number etc? I’m dubious about entering this info

  • NathanDockray Nathan Dockray 🐍 (@NathanDockray) reported

    NatWest might be the worst customer service company I’ve ever used… all I want to know is if my new card is being sent or not. 5 hours later… @NatWest_Help

  • Kat51221268 Kat (@Kat51221268) reported

    @NatWest_Help are NatWest actually there to help customers in times of need or just put unreasonable barriers in place for them? Can you actually speak to a human face to face in a branch?

  • Techboo1 𝕿𝖊𝖈𝖍𝖇𝖔𝖔 🔥 (@Techboo1) reported

    @Elliot0403 I had similar problem, Barclays covered me thankfully after I reported it and got my money back. Doesn't Natwest have a reporting fraudulent purchase, so you can claim the money back?

  • GillianDentus1 Gillian Dentus (@GillianDentus1) reported

    @NatWest_Help I was then in a queue of over 40 mins long, asking to press various option. It seems your staff are unaware of egress if it us an email from NatWest. Isn't there a dept that can help with this. Everything you read about scam emails tell you to call the company x

  • James_MRThomas James Thomas (@James_MRThomas) reported

    @NatWest_Help now entering my *third* day of trying to speak to someone on your Credit Fraud team on the phone. Hours spent waiting on hold, significant inconvenience to me and a complete absence of customer service - starting to wonder why anyone is still banking with #Natwest

  • Terry01824970 pensioner getting older (@Terry01824970) reported

    Lidl Mablethorpe strike again refused my natwest card and their card readers are natwest owned so went to ATM at the coop and no problem trolly full of frozen food I have not shopped there for the last year due to rude staff member but this time it was the wife using my card

  • MOLLYBRUSH1903 Elizabeth (@MOLLYBRUSH1903) reported from West Bridgford, England

    @GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service

  • BREDRIANO Bredriano (@BREDRIANO) reported

    @NatWest_Help Hi Lauren, thanks your reply. I would like to know if this is normal for NatWest to send CD’s to their customers. I’m not sure how my details would help in this matter.