NatWest

Is NatWest down in Penrith, Cumbria, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penrith, Cumbria, England 03/16/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • notfunnymatthew Matthew (@notfunnymatthew) reported

    I genuinely cannot believe how completely terrible every single aspect of NatWest's online banking and app are.

  • ho_sheu Sheu Kuei Ho (@ho_sheu) reported

    @NatWest_Help hi any ideas when will the double payment glitch be resolved? One of my payments dated 09/05/22 had been duplicated today and showing pending, i checked my Natwest app, and the affected account was showing overdrawn in red text, so I transferred more cash over.

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help Your support page states visa debit cards are affected however I have a mastercard debit from NatWest and that has duplicate transaction on.

  • getting_fiscal Letsgetfiscal (@getting_fiscal) reported

    Tens of thousands of NatWest customers charged twice in Visa card glitch...

  • liz_brown2610 Liz (@liz_brown2610) reported

    @YardleyShooting @LloydsBank Try being with @natwest they had a glitch notified me today payments taken twice instead of once 🙈🤯.

  • JackBadapdos21 Jack-^- (@JackBadapdos21) reported

    So not only are @NatWest_Help having issues by charging people twice. I've also had online transactions 'fail' but money still taken from my account. One of those was over £250 😐 They told me to talk to the business I bought from, that business told me to talk to natwest 🙃

  • villabone VillaBone (@villabone) reported

    Natwest currently have a software issue where some payments have been taken twice. App is down

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help @DavidRo82428449 How long is soon? Its not a standard measure of time. We need to move away from standard banking and adopt the blockchain, no transactions can be processed without the users authorisation. It seems natwest can take money and call it an issue with no time scale of resolution.

  • JoeWinder5 Joe Winder (@JoeWinder5) reported

    @NatWest_Help Thanks for response. Hopfully it is resolved soon. Was unable to locate any information on main natwest Web page about error it has been noted only through news media posts.

  • PaintedPainter •Laura Spencer• (@PaintedPainter) reported

    @NatWest_Help I'm not even a customer with Natwest, but I'm on the other end of a mistaken fraud transaction and they're taking their sweet *** time closing a case with PayPal 😑 Thanks for the continued stress 👍