Is NatWest down in Penrith, Cumbria, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Penrith, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Mobile App (27%)
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Website (18%)
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Login (18%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Bex 🌸
(@Bex07235408) reported
@LynneDMNoble1 I've just had a gentleman in who I mentioned it to(he said NatWest wasn't open,citing covid being the issue 🙄)... He said the p.o issue happened in October. They've been given cards to access their money but apparently are restricted to only withdrawing £100 per day!!😳
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Sarah Mac
(@slmallon) reported
@NatWest_Help @Laura190386 I just wanted to access my own (well my daughters) details with their money in. Not NatWest’s
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Emm
(@EmmaClare31) reported
@firstdirect I've already tried that! I've referred my complaint to the financial ombudsman, as we speak I'm switching to Natwest. I don't want to be with a company who doesn't give a **** about customers, says things like "we're not at liberty to disclose that to you" - it's my information!!
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eht.eht.eht.
(@eht1eht1eht) reported
@NatWestGroup @MartinSLewis Thrilled to have been treated like **** by Natwest - enough ID and income, no debt but no passport equals no account. Surely it is everyone's right to switch bank accounts? A shielded carer, with better things to do, stressed to tears. Well done.
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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Greg Tyndall
(@gregoiretyns) reported
@NatWest_Help please can someone at NatWest help me put of my nightmare i voluntarily froze my acc due to poss fraud a week ago. Since then can’t access my business bank. Can’t pay suppliers, salaries, anything. Have called 7 times and been cut off every time. Pls help. Desperate
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Beryl
(@Beryl57100377) reported
@LisaMeighan @StarlingBank So glad you managed to get your money back! No unfortunately same old response from them for a month now even though NatWest immediately refunded me. I've taken my custom elsewhere now they won't be getting a penny more from me & expecting them to be shut down within the year.
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Miss Moore
(@MissMoore1808) reported
@LornaWardrope @LornaWardrope I meant to say too, NatWest is who my mortgage is with no one else would accept me nationwide were awful to deal with and almost cost me the house. I also wouldn’t touch online ‘habito’ with a barge pole, they extremely over estimated what I could borrow
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
Never requested something from Natwest and got given it without a fight. I am going full Karen on this bank for the last time and closing this **** down.
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Andrew Jones
(@Moley_2007) reported
@NatWest_Help @mshamburt Update: the response from NatWest has been good, diolch am eich help