NatWest

Is NatWest down in Penrith, Cumbria, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penrith, Cumbria, England 01/15/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (26%)

    Login (26%)

  3. Transactions (20%)

    Transactions (20%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • c_h_pugh Christopher Pugh (@c_h_pugh) reported

    @NatWest_Help I have not used my NatWest debit card on the internet before. I want to pay £10 every month for my broadband. I have registered a mobile phone number and email with you. Am I likely to have any problems paying over the internet? Thank you.

  • cybermama40 Zina (@cybermama40) reported

    @NatWest_Help The NatWest app is down 😬

  • ianbeckett Ian Beckett (@ianbeckett) reported

    2/2 The Insolvency Service discovered both a £25k Govt. COVID bounce back loan payment + a £10k top-up loan had been transferred into a bank account in Kalam’s name the day after the money had arrived in Choose Chilli Ltd’s bank account. NatWest Bank handed out the loans.

  • shelleylevy Shelley Levy (@shelleylevy) reported

    @GeeHizzle @NatWest_Help Same here! NatWest service status is still not reporting it. Come on @NatWest - get a grip !!

  • ColinDJ1966 ColinDJ1966 (@ColinDJ1966) reported

    @NatWest_Help Natwest app saying some kind of error when trying to connect between my devices and yourselves. Turned off wi-fi to only use 4G connection and still the same. iPhone and Ipad and my partner’s phone is doing the same thing. Service status page says all is well……….

  • 1thourachii ‏ً (@1thourachii) reported

    WHY IS MY NATWEST NOT WORKING

  • g_oconnor1 Garrett O'Connor (@g_oconnor1) reported

    @NatWest_Help NatWest Leamington Spa yesterday lunchtime, queue of people at the counter and zero staff working behind the counter. Three staff standing around asking people what they would like. Queue kept on getting bigger

  • Ro8Williams Camrobear (@Ro8Williams) reported

    I was also advised I am unable to make a complaint which is ridiculous meaning I have had to resort to Twitter .... Please see screenshots below from @amazon customer service and also NatWest....

  • KyahSLF Kyah Noble (@KyahSLF) reported

    @natwest customer services are soooooo poor, The way I have been treated is absolutely disgusting!!

  • Pieandapint John Porter 🇺🇦 (@Pieandapint) reported

    @Dymvue My mum has the same issue. NatWest has cut the local branch opening hours and sent an 85-year-old woman a card reader in the belief that she'll be able to manage her account online. Some very vulnerable people are effectively being abandoned by the banking system.