NatWest status: access issues and outage reports

Problems in the last 24 hours in Penrith, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevo (@WallmanStevo) reported 5 minutes ago

  My client just informed me that her bank (NatWest) has denied her paying her mortgage via debit card, no reason other than ‘it’s bank policy’!! She’s in tears, saying it’s her money, why can’t she spend it?! What ********.

• 
  Victoria (@vickktoriax) reported 9 minutes ago

  @FATPEANUT2017 @MetroBank_Help Can I recommend switching NatWest... They don't **** up to this extent and refuse to communicate or explain.

• 
  Chantal Spittles (@ChantalSpittles) reported 11 minutes ago

  @Sainsburys_Bank I have a Sainsbury’s credit card - just called @NatWest_Help about migration issues and been told to ring you, only for them to give me a NatWest number 😡 Is there anyway you can help - I never got the migration activation code.

• 
  100 (@GhostNoFace0101) reported 15 minutes ago

  @NatWest_Help still no update from this terrible bank spoke to a guy total from NatWest tried to tell him my issue and he start talking over me and then when I tell him about it he repeatedly started saying calm down mate sarcastic remarks how is this bank still open

• 
  JazzyShadow (@shadowjazzy1) reported 18 minutes ago

  @IanCole18671 @ariaisquitecool @JonathanBrash Brown was responsible for the British part of the financial crisis by allowing RBS (his chum Fred the Shred) to buy NatWest RBS took both banks down by their irresponsible trading despite NatWest traders warning them in 2005/6 what would happen. Fred sacked the NW traders instead

• 
  Sunlit Uplands (@Hoot_eye_owl) reported 19 minutes ago

  @NatWest_Help Dear NatWest please could I ask for your help with accessing online banking following the Sainsburys bank merger. I’m locked out of the service and I can’t get through to the helpline.

• 
  Chantal Spittles (@ChantalSpittles) reported 20 minutes ago

  Hi @NatWest_Help - think you should publish some comms about the transfer to NatWest from @Sainsburys_Bank I still can’t log in and I am clearly not alone judging by the many comments you’re dealing with. It’s unacceptable to be left for days without the old app and being 1/2

• 
  Matt Cat (@djmattcat) reported 20 minutes ago

  Loyal customer of @NatWest for 30 years, got into a bit of a mess, paying out over £800 pm on debts! Ask Natwest for a loan to clear all my debts and halve my monthly outgoings to which they say ' we can't give you a loan right now as we don't think you can afford the repayments!

• 
  Chloe 👩🏻‍🦰 (@chl0d) reported 22 minutes ago

  @NatWest_Help my Sainsbury’s credit card isn’t showing in my NatWest app. I was already a NatWest customer so was told I didn’t need to do anything? Don’t want to miss a payment but can’t see it on either app!

• 
  nora tibble (@norzzz123) reported 24 minutes ago

  @NatWest_Help pls help. Just created online banking and now want to set up natwest as a new payee in my bank but what details do i put for sort code and account number. I didn't have a DD just paid ad-hoc when I use the card