NatWest

Is NatWest down in Penrith, Cumbria, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penrith, Cumbria, England 02/18/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • gnasher2010 Theresa Horan (@gnasher2010) reported

    @NatWest_Help have to say I have received the worst possible service today I have tried to pay my Barclays credit card with my natwest current account via my mobile app I already have a direct debit paying it every month and decided this month to pay the statement balance 3 phone

  • TaffyStang TaffyStang 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TaffyStang) reported

    @NatWest_Help Thank you for your reply but our application is not with NatWest but with another major UK bank. We are experiencing the same rubbish service from #optimalegal as everyone else. Please replace them with a decent company.

  • martingrimsby Martin (@martingrimsby) reported

    @NatWest_Help I do but 1) mostly debit cards and 2) I wanted to use my Mastercard but NatWest seems powerless to sort the issue. Quite frankly unbelievable.

  • ermitjustis Emma (@ermitjustis) reported

    @CarryOnPress @pollybirkbeck @firstdirect 3 months later and they’ve still not sorted it, just waited in a queue at the Post Office for 25 mins to pay some cash in. Will close my FD account and use my NatWest instead who still offer a counter service

  • TheUglyTruthSoz UglyTruth (@TheUglyTruthSoz) reported

    @NatWest_Help Hey NatWest, currently working abroad and need “intermediary bank information”. I tried the message option on the chat, but it didn’t seem to recognise the question, can you help please?

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @rrrrison @NatWest_Help @Harry2671 Come on NatWest - if I’m not mistaken, just like Santander you too store the customer’s PIN in your app. You decided on allowing that, not your customers. Please reconsider that feature - it’s unnecessary and is a golden ticket for fraudsters.

  • pottr564 Pottr564 (@pottr564) reported

    @NatWestGroup customer for 25years. Experian - 999. ClearScore - 947. Salary £60k. £15k 5yr loan from NatWest , 9.9%. Google came back with @RateSetter £2.8%. Saving of approx £2800, and the money was in my account the next day. Screw you NatWest. Thank you @RateSetter

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money..

  • ecarlesi Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxps://manage-personal-details[.]com/Login[.]php #phishing #natwest #porkbun

  • Taffouna25 Frankie Rose (@Taffouna25) reported

    @CromwellStuff I closed an account with NatWest a few months ago. They questioned me, asked if I wanted to transfer the money into another bank, then wanted to know what the money was for. Told them it was none of their business & to write that down.