NatWest

Is NatWest down in Penrith, Cumbria, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penrith, Cumbria, England 03/14/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Thunder44898510 Dave Thunderbolt 🇺🇦 (@Thunder44898510) reported

    @Deene20919373 @Luisa47132714 Banks in general have ditched customer service. But I agree on NatWest.

  • LumsdenSimon Simon Lumsden (@LumsdenSimon) reported

    @SueSuezep NatWest, atrocious customer service.

  • WriteAnn Ann-Marie (@WriteAnn) reported

    @HSBC @HalifaxBank an #asylumseeker from El Salvador popped into your Moorgate branches today after #Natwest gave him the run around, despite having what they said he needed. Guess what your respective staff said? "Sorry we're too busy to help you today." WTAF?

  • Deene20919373 Deene (@Deene20919373) reported

    Is NatWest the worst bank in the uk? Stand for ages to get served only one staff on used to have eight windows to serve but at best only ever two staff on. Yet they say they are customer focused. Joke !!

  • grauniaddict C T Johnson (@grauniaddict) reported

    @purgstallheath @NatWest Sadly the same fatuous excuse is heard on almost every consumer-facing phone line you call. Banks etc are shifting huge time costs onto their customers. There ought to be a legal requirement for a minimum standard of service.

  • purgstallheath Father Oliver Coss (@purgstallheath) reported

    : Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?

  • ElTele Terry P (@ElTele) reported

    @NatWest_Help Hi. We need to change our address on our NatWest Child Trust Fund, but's can't do it online and can't get a phone response. Can you help? Thanks

  • P_M_H2016 MrsMrs (@P_M_H2016) reported

    @Weezus07 I used to work in a call centre for Natwest & when the customer told me which branch they were at, I knew the sort codes off by heart. SE London & Croydon Areas that’s a lot of sort codes!

  • As23155486A A S (@As23155486A) reported

    @NatWest_Help Thanks! There’s a different form/different questions asked depending on if I go for “new to NatWest” or “used to be a customer”. The latter is a lot more in depth that I’m not comfortable with. Can I go with new customer flow?

  • Rans1984 Paul Ransome (@Rans1984) reported

    @dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.