Is NatWest down in Penrith, Cumbria, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Penrith, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Mobile App (19%)
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Transactions (17%)
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Transfer (2%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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sara scott-rivers
(@sarascottrivers) reported
@NatWest_Help I have a new phone and need to set up the Natwest app (which was working on old phone), however I can't remember various details. Can I have a number to ring to get this sorted?
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Kieran 🇺🇦🌻🌹
(@damsyboi) reported
Lmao called a help line in America and they kept calling NatWest - the national bank of Westminster and wouldn’t allow me to access my account if I called it NatWest 😭
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Jo Ess ♍
(@JPSkalsky) reported
@NatWest_Help I really feel something underhand is going on with @Natwest CTF. Uncontactable,You can't help, bank manager tried to contact for me and failed and your complaints dept said its a 3rd party dealing with CTF and advised me to go to financial ombudsman! @MartinSLewis
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Chris Robbins
(@Grallator) reported
@Natalie_Wood75 @NatWest_Help Natwest, my daughter successfully (eventually) closed her child trust fund but you’ve still not transferred the money after a couple of weeks (you do say 3-5 working days). Why do you think this is acceptable? Please give my daughter *her* money!
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Iain Jackson
(@IainJac60814276) reported
@NatWest_Help 4 working days now not being able to contact CTF team, and it seems I’m not the only one. Why can NO ONE at Natwest help? Absolutely no one! They never answer the phone, don’t review tickets, the chat rooms a waste of space and never reply either! #poorcustomerservice
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NatWest
(@NatWest_Help) reported
@LaSarine Would you be able to download the normal Natwest app at all and register for Online Banking as a credit card customer? - Louis
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ddtaylor1984@googlemail.com
(@ddtaylor19844) reported
@NatWest_Help my son is trying to access his trust fund that was invested in shares with NatWest also savings that we added to it.. After countless hours waiting on calls, letters sent there is still no response!! Can you help or should I go to the @financialombuds
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Amanda Gaul
(@AmandaGaul5) reported
@NatWestGroup Shocking security for their online business. I have been asked via text (supposedly NatWest) for bank details. When I googled the phone number this is a known phishing number. NatWest are not willing to help and just said reply to it Bloody disgraceful
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BritCard
(@LoftusSteve) reported
@robcmorgan @timfarron I do not get the issue here. The Gov owns a huge chunk of Natwest and sold some of it off a couple of weeks ago. Nobody gave a ****. The Gov shouldn't own C4 or any other media outlet. I don't see the issue with them not doing so.
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Iain Jackson
(@IainJac60814276) reported
@NatWestGroup @decappeal It’d be great if your CTF section actually was contactable. Never a good home answered, no tickets reviewed in the last week and your chat system doesn’t work. Everyone here from Natwest cannot help. It’s awful service