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NatWest

NatWest status: access issues and outage reports

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Full Outage Map
  • NatWest generated 0 outage signals in the last 24 hours around Oxfordshire, including 0 direct reports.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Oxfordshire, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Oxfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LynHami27606202
    Lyn Hamilton (@LynHami27606202) reported

    Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

  • Kettle_of_Smeg
    Smegton of the Kettle Isles (@Kettle_of_Smeg) reported

    @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

  • gaybo83
    gary bond (@gaybo83) reported

    @PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly

  • TheEcomLad
    Joseph Benjamin (@TheEcomLad) reported

    @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

  • jijingiUter
    Jijingi u Ter (@jijingiUter) reported

    @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

  • YFSat7pm
    Chaipeelo (@YFSat7pm) reported

    @ChineseEmbinUK British students get special treatment in China, but once Chinese students leave the UK, they can’t get their own money back from @NatWestGroup, NatWest is basically an international banking scammer. Shouldn’t the Chinese Embassy in UK help Chinese students? #scammer #bank

  • JDIrwinbooks
    Julie D Irwin (@JDIrwinbooks) reported

    @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

  • TomPowell6742
    Tommy P (@TomPowell6742) reported

    @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

  • NatWest_Help
    NatWest (@NatWest_Help) reported

    @SpensGraem11427 Okay Graeme - if you're not a customer with NatWest, I'm afraid we'd have to direct you back to Northern Assist for further support with this! Please try getting in touch with them via phone and they'll hopefully be able to help. - Rachel

  • apurvnagpal
    Apurv Nagpal (@apurvnagpal) reported

    @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?