NatWest

Is NatWest down in Newtown, Sir Powys, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newtown, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newtown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newtown, Sir Powys, Wales 01/20/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • jimmyb03 J (@jimmyb03) reported

    @sofee_ Same mate - I managed to get the branch to speak to head office who admitted there is an ongoing problem - with NatWest in particular - the bank gave me the money from there error funds until it arrived today. @AskNationwide have been shown to have not been upfront about it 🤥

  • ExplainedHuman Human Psychology Explained in my bio (@ExplainedHuman) reported

    @leoniedelt I use NatWest, never had any issues with them in the past 15 years. I have heard people have had bad experiences with them, but I've never had any issues at all.

  • HevSlater Heather Slater (@HevSlater) reported

    So Apple are happy to take £3377 off my learning disabled son and dont think that him not understanding is a reason to refund. Absolutely heartbroken that all his money has gone and no one wants help! Shouldnt unusual behaviour on an account be flagged too??#apple #natwest

  • Mxx1988 Emma Edwards (@Mxx1988) reported

    @AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …

  • Frugal_ways Deano... (@Frugal_ways) reported

    @NatWest_Help @eon_next @EONhelp ... despite once again stating that no banking details exist on their system. So now we have no card for five days, no money, no spending online and in person. I really wish that both #EonNext and #Natwest advisors would have paid due attention to clear requests from customer.

  • rgarner Russell Garner (@rgarner) reported

    @pixlz @NatWest_Help I am seeing on another forum from a poster a year ago that there is a problem sending OTP messages from Natwest to Virgin Mobile. Guess who we're with? @NatWest_Help – you need to do a *lot* better than this. If we can't do things online, we'll find a bank that can.

  • danihaarding Danielle (@danihaarding) reported

    @NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.

  • nightfire391 UniqueLegend (@nightfire391) reported

    @PayPalUK hi I owe paypal just under 200 pounds due to me blocking online payments via a setting on the natwest app one time - only problem is the two payments i sent to cover the money owed is set on pending I received a voicemail with a unverified number to ring what do i do?

  • Angela2634 Angela263 (@Angela2634) reported

    @NatWestGroup yet again another letdown from natwest is the money taken from my account ever going back? More gone today my advice is DO NOT bank with these they have no concept of customer care