NatWest

Is NatWest down in Newtown, Sir Powys, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newtown, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newtown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newtown, Sir Powys, Wales 11/09/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Website (17%)

    Website (17%)

  5. Withdrawals (8%)

    Withdrawals (8%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • FramptonRoz Roz Frampton (@FramptonRoz) reported

    @NatWest_Help @sabz_sabz0078 This relates to a post some time ago. Can you tell me if it's a debit card & if we can still use a pin number (not contactless)? Currently use chip & pin, not contactless. NatWest seems to be making banking impossible for many. We want branches, cheque books, not contactless, etc

  • teexboos T • M A R T I N 🌻 (@teexboos) reported

    @NatWest_Help • the biometrics facial recognition. is. terrible. worst invention ever. would really recommend you sacking the individual responsible. #natwest

  • Beacons_Walker Colin D. (@Beacons_Walker) reported

    @NatWest_Help So NatWest phone line busy this morning. They offer a call back service. Great. Opt for that. Get the call back and straight back in the queue. You couldn’t make it up. Account will now be closed. Better banks out there I feel.

  • dacheng96948902 lisa (@dacheng96948902) reported

    Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.

  • delh3412 Del Monty (@delh3412) reported

    @Libstar90 @NatWestGroup @NatWest_Help Yep same here, looks absolutely awful. To the point that I actually may move my account to another bank. #toycard #debitcard #natwest

  • Trueface121 Truth Matters (@Trueface121) reported

    @NatWest_Help Will close my account and would not recommend NatWest , worst customer service ever . Called 5 times in 5 days , promised refund for payment then call hanged up since each advisor tells a different story . Managers hiding behind dont want to talk. I rather move to HSBC or Barclay

  • RobMcN1983 Rob (@RobMcN1983) reported

    @NatWest_Help Hi Natwest please sort out the manage my mortgage section. It is not working - it zooms every time you put details in and it will not authenticate the payment cards!

  • mmPandiculation Cory Donoghue (@mmPandiculation) reported

    @EddDaze11 @Morcia happened to me with natwest. safe to say they also lost a customer & the woman even said ‘i agree its wrong, keep investing’ the banks are shitting themselves.

  • Jubilee6HX *Maggie* (@Jubilee6HX) reported

    @NatWest_Help Trying to buy something using my mobile. This new layer of security not really thought through. Have to leave webpage to open Natwest app and 'authorise' but leaving a page cancels a transaction in many cases. Terrible customer experience & incredibly frustrating

  • macinfoirl Dr. Simon Spence (@macinfoirl) reported

    @GabbyMonaghan Yes I agree. The Ulster Bank app uses the same template as the NatWest app and got better and better over the years. Really hope we get some better competition. BOI’s app isn’t a real app (web page inside an app format). AIB customer care terrible. Hard to find good service