NatWest

Is NatWest down in Newtown, Sir Powys, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newtown, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newtown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newtown, Sir Powys, Wales 12/10/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • NatWest_Help NatWest (@NatWest_Help) reported

    @Eva250178 That's fine. You can follow the below steps to try again: - Log in to your Natwest app, ensuring that you have the most recent version downloaded - Select the card you're trying to add then 'manage my card and google pay' 1/3

  • Grallator Chris Robbins (@Grallator) reported

    @Natalie_Wood75 @NatWest_Help Natwest, my daughter successfully (eventually) closed her child trust fund but you’ve still not transferred the money after a couple of weeks (you do say 3-5 working days). Why do you think this is acceptable? Please give my daughter *her* money!

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWest_Help 4 working days now not being able to contact CTF team, and it seems I’m not the only one. Why can NO ONE at Natwest help? Absolutely no one! They never answer the phone, don’t review tickets, the chat rooms a waste of space and never reply either! #poorcustomerservice

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help well thanks 4 another evening of generic cliches to bat me off. NatWest thinks its acceptable to hold on to customers wages for more than 2 weeks & still tell that customer that they are unable to give any information as to where THEIR money is & what they are doing

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWest_Help Why can we not get hold of anyone at Natwest? My son has been trying to find out where all his money has gone. Raised a ticket - no reply. N the phone THREE times now for over 2 hours!! Can anyone help???

  • damsyboi Kieran 🇺🇦🌻🌹 (@damsyboi) reported

    Lmao called a help line in America and they kept calling NatWest - the national bank of Westminster and wouldn’t allow me to access my account if I called it NatWest 😭

  • ddtaylor19844 ddtaylor1984@googlemail.com (@ddtaylor19844) reported

    @NatWest_Help my son is trying to access his trust fund that was invested in shares with NatWest also savings that we added to it.. After countless hours waiting on calls, letters sent there is still no response!! Can you help or should I go to the @financialombuds

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWestGroup @decappeal It’d be great if your CTF section actually was contactable. Never a good home answered, no tickets reviewed in the last week and your chat system doesn’t work. Everyone here from Natwest cannot help. It’s awful service