NatWest

Is NatWest down in Newcastle under Lyme, Staffordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newcastle under Lyme, Staffordshire, England 01/16/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • g33ksupport G̛̕͝e͘͏҉e̶̸͜k̴̡̢͜S̡̢̀u̶҉̷̕p̕҉̨p̨̡̕͡ó̶͜͞r҉̵́͜͟ţ̨͠ (@g33ksupport) reported

    @Steve_bird69 @NatWest_Help It's ridiculous, customers have basically had no access to manage their investments for 2 weeks and natwest hasn't even contacted customers. It has taken longer to fix the problem that it took to create it. Which seems like they have a far bigger issues they need to resolve.

  • JamesSpackman James Spackman (@JamesSpackman) reported

    Dear @NatWest_Help, having tried to get assistance from your customer support, I can say that if NatWest bank is indicative of the UK banking sector it’s no wonder the sector is in serious trouble. What an awful company!

  • ThackerayNicole Nicole Thackeray (@ThackerayNicole) reported

    @n_a3hleigh @NatWest_Help Did you find out if this was fraud? This has just happened to me when adding a new card to my account, then got phone calls from random numbers, I am FREAKED lmao. Just rang NatWest and basically said because I've entered my details they can't help 🙃

  • chumlondongal SWJ (@chumlondongal) reported

    @TaraOConnor_ Standing in Natwest Addiscombe right now. 6 people in thr queue for the till. 2 people on the help desk ...been waiting 20mins. Closing this branch is a major disservice to the people of Addiscombe. Rubbish decision.

  • AntoniaNGrey Antonia Grey (@AntoniaNGrey) reported

    @NatWest_Help How ironic that NatWest uses the word help in its handle given that is the last thing that it wants to offer. God forbid you would want speak to a real person let alone someone in branch.

  • BenAdamsonDXB Ben Adamson (@BenAdamsonDXB) reported

    @NatWest_Help Hello, I want to use my (UK) NatWest debit card to make a purchase on Amazon's UAE website. As the transaction will be in AED, not GPB, I wanted to check to see if there would be any foreign transaction fees or the like? Thanks in advance!

  • bluebcs Beth ॐ (@bluebcs) reported

    @NatWest_Help hi NatWest . We had a hideous experience yesterday evening trying to help my 15 year old brother who has additional needs on a phone call last night. The person we spoke was rude, blunt and not understanding whatsoever

  • NorthernRanter Helen S (@NorthernRanter) reported

    @NatWest_Help NatWest invest is still down today. Tried multiple times to log in. Been several days now. Is there an ETA for it being fixed? Thanks

  • mak_nono 𝓝𝓸𝓷𝓸 𝓚𝓷𝓲𝓰𝓱𝓽 (@mak_nono) reported

    @joncoopertweets The same thing NatWest bank did when they mistakingly took £440 out of my account and sent it to a closed down business account. Twice! Which is sweet nothing 👍

  • BarclaysUKHelp Barclays UK Help (@BarclaysUKHelp) reported

    @MattCohenMusic We're always looking to help our customers in any way we can Matthew. It's a shame that you're parents no longer bank with us as I'd love to look at further ways to help. If you can contact NatWest for support, they'd be able to assist them further. Take care. Leigh