NatWest

Is NatWest down in Newcastle under Lyme, Staffordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newcastle under Lyme, Staffordshire, England 12/23/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DalSoft DalSoft 🇺🇦 (@DalSoft) reported

    @Adam_Hosker I think we need what Open Banking did for bank accounts we need for mortgages, tech that ties together all the third parties rather than expecting users to use 4 or 5 different portals. My experience with #natwest was terrible in 2022, everything is emailed, no processes etc

  • ranj_ran ranj ran (@ranj_ran) reported

    @NatWest_Help is there any issue with NatWest mobile banking app for Android? Can’t see Credit Card account loading at all.

  • jamesbwfc James Sutton (@jamesbwfc) reported

    @northernassist Yeah, I've tried that but no joy. It's a mixture between Natwest being overzealous and also the Northern app authentication link/screen not working correctly. I've screenshotted the issue (no personal details). How can I report this to the Northern I.T. team?

  • perspolis6611 perspolis66 (@perspolis6611) reported

    @NatWest_Help @santanderuk I’m a Santander customer, used a NatWest cash machine and the machine snatched back my money before I could get it. NEITHER ONE OF YOU ARE CAPABLE OF SORTING IT…USELESS. Would be different but f I owed you money😡

  • shaktigautam shakti (@shaktigautam) reported

    @MastercardUK I have a card from Thomas cook and Thomas cook is saying that MasterCard is not accepting dispute so because of you my 500 gbp is with Natwest pls help

  • Northernlass71 Northern Power Mouse 🌹🇪🇺 (@Northernlass71) reported

    Asda and not them, even though their app closes randomly, is very slow and glitchy and doesn't register the debit in my bank account balance on the NatWest app. Please could you look into this and let me know if this is an Asda issue or a NatWest issue? Quite frankly I just want

  • scarlettmorine scarlett m (@scarlettmorine) reported

    @tastecard Hi — I still haven’t received my tastecard login details after opening a Natwest Student account. Have sent you a dm. Thanks

  • Jess_boston_mum Jess 💚 (@Jess_boston_mum) reported

    My new card is rubbish! Card constantly gets declined on contactless, online transactions as well don't go through! Absolute nightmare! @NatWest_Help #natwest #Mastercard my husband has the same problem since his bank switched to MasterCard!! @Mastercard

  • timskintwo Tim Woodward (@timskintwo) reported

    Is anyone a lawyer, able to help me prise money owed by NatWest from from the bank account of an old friend who has died?

  • sukans Sunil (@sukans) reported

    @NatWest_Help I have nothing to smile on such pathetic banking services unlike you or perhaps you know that NatWest is an incurable bank. It is shame that I have to ask for help to get our bank statements. The NatWest Sevenoaks branch is just pathetic.