NatWest

Is NatWest down in Newcastle under Lyme, Staffordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newcastle under Lyme, Staffordshire, England 10/20/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Login (25%)

    Login (25%)

  3. Transactions (19%)

    Transactions (19%)

  4. Website (13%)

    Website (13%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Hannahburchell2 Hannah Burchell (@Hannahburchell2) reported

    @geo_353356 I’ve had no issues with this with NatWest - although I can’t change banks I’ve been able to get a new fix with them and continued CTL with no questions asked. Have remortgaged with them twice since the scandal blew up.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    Don't get a Natwest account if you're disabled - their policies are ableist, erasing, and cruel, as are their staff. They lie about dispatch times for new cards. They lie about helping you with various banking issues and just send you on a Merry Go Round of abject frustration.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    I am so hungry - **** Natwest for their ableist cruelty! 😣

  • MJBernie17 Mark (@MJBernie17) reported

    @NatWest_Help Not good enough. You still haven’t addressed why your messaging has failed. And you should have enough cover for busy periods. Your bosses are making you blame a NatWest problem on customer demand. Please respond with constructive support not pre-programmed blandishments

  • Bobbyfagan1985 Bobby Im The Problem Fagan (@Bobbyfagan1985) reported

    @Leedee37 @NatWest My app still working

  • NormanB47489009 北京线下 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • DannyFlacco flacco (@DannyFlacco) reported

    Natwest have the WORST customer service I’ve ever experienced, it’s time for me to take my talents elsewhere

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    I need a lot of **** and beer and cuddles and money and I have a microscopic amount of ****, have money but can't access it because Natwest is worse than Hitler, and no beer, and no cuddles.

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported

    @NatWest_Help if authorisation is down why nothing on NatWest website would help

  • BunnyLadyofKent Jenny Lewis (@BunnyLadyofKent) reported

    @NatWest_Help How can I contact NatWest without having to go through the automated chat bot? I'm tired of having to write out my issue 4 times because it doesn't understand it and then typing back and forth what could be easier if I could put all the details in one message.