Is NatWest down in Newcastle under Lyme, Staffordshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (41%)
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Login (26%)
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Transactions (18%)
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Mobile App (15%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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NominalTrajectory
(@NomTrajectory) reported
@GregClinker Net losses to the U.K. government were c £25bn. Not a tiny sum. But only £700bn short of what you claim. A third of this was to save NatWest retail bank. It's really mortgages in America which caused this issue. We need innovation in the City urgently.
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R.J.
(@RobLancaster72) reported
@jomickane File a formal complaint to NatWest if that doesn't work after about eight weeks then contact the Financial Ombudsman Service.
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james
(@james9435270259) reported
@MartinSLewis Regular saver natwest on your website says £53 interest in year one, but doesn't show what happens in the following years after reaching max savings it £240 in interest a year, you should highlight because the other banks will stop doing the yearly thing to match this
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Matthew Ineson
(@InesonMatthew) reported
@NatWest_Help Natwest please respond to this! Just sent this to Natwest... I need some urgent help. Earlier today you did one of those transaction check texts to which i replied Y. It was for a sandwich from Gregga I later tried to use my card to charge my car at marks and spencer. It was declined several times. I telephoned natwest and was told the card would work. I went in marks and spencer and again my card was declined several times. I have apoken to 5 people at natwest. Have been told several times the card would work but it wouldnt. I was then told by natwest staff it was nothing i had done and there was nothing suspicious on my account. It was a 'bank policy' but they could/would not tell me what policy. So i have done nothing wrong, my card allegedly isnt blocked but m@s took my food off me and i am now sat in the car park unable to charge my car or get home. I have been asked if there is a Tesco near. I have no idea. You want me to walk down the motorway?!!! I am now stranded. I asked the natwest staff if i was a little old lady or disabled person would they leave me stranded? I was told yes. Please advise what i do!!!!! This was the reply... 5:39 pm Hi Matthew. I appreciate it’s not ideal to be faced with this, especially when needing to charge your car to get home, so I do completely understand your frustration. Just to be honest with you, if a payment has been declined due to bank policy, there wouldn’t be anything we can do to override this sadly. The Bank has mechanisms in place to protect you from transactions that may have been classified as high risk. Due to the quantity and pace of transactions that are made on a daily basis, Bank Policies are constantly needing to adjust due to Industry trends. And as a result, transactions that were previously approved now may be declined. We are unable to provide specific details of the policy itself, nor can we say if this will always be the case. The Bank has these policies in place purely to keep yourself and your money safe and secure. Would you have access to another card you could use to make the payment from in the meantime? ~Emma I replied 5:55 pm No. Its the only card i have. Im stranded No reply from natwest 6:07 pm What kind of company is this?! 6:17 pm I am stranded because of natwest. Please do not ignore me 6:19 pm ? Still no reply and funnily enough no promised call back from anyone at natwest. This is appalling
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Tony Melvin
(@TonyMelvin2) reported
@NatWestGroup NatWest is an absolute joke. I was told on the 13th of June that someone would be in contact with me in 5 working days. 6 week later they still haven’t bothered. Customer service obviously doesn’t matter to them? Goodjob NatWest 👏 👏
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Matthew Todd 🌏🔥
(@MrMatthewTodd) reported
Natwest made £4.5 billion last year yet they wont pay for receptionists to answer their calls and instead put customers through a stressful wrangle with a **** AI.
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LaurelMd
(@JuanWild51) reported
· 1dPrem Sikka @premnsikka.bsky.social NatWest to give further £1.5bn to shareholders weeks after UK govt sold the final part of its stake in the bailed-out bank. Govt bailed it out for £45bn. After rescue, sold shares at £10.5bn loss. Now bonanza for shareholders. City always wins. People get cuts higher taxes, benefit/service cuts.
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Rishabh Jaggotta
(@ImThatStranger) reported
@bbctms They were definitely right.. A test match 100 is always special and no one would want to not score one.. I remember an England Captain who was so desperate to score a 100 in an ODI that his slow down nearing his century end up costing his team the natwest trophy
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Yankee Doodle Duchess
(@YankeedoodleDu1) reported
@susanmaclean41 March 2023, Kate founded Business Taskforce for Early Childhood with major firms like NatWest, Deloitte, IKEA, Lego, etc. Their report in May 2024 advocating for business-led initiatives to support early childhood - estimating a possible £45.5 bn annual economic benefit.
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char
(@goodkingjon) reported
NatWest’s bizarre changes to their mortgage portal continue to baffle me. Why can’t I just log in like I did before? I have no idea how to get in to it every time I try to now.