NatWest

Is NatWest down in Newcastle under Lyme, Staffordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newcastle under Lyme, Staffordshire, England 12/07/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (33%)

    Website (33%)

  3. Mobile App (17%)

    Mobile App (17%)

  4. Login (17%)

    Login (17%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported

    @Sainsburys_Bank trying to download several credit card statements before you move to NatWest and all old statements are lost. I have been trying all day but statements will not load. I get to my list of statements but individual statements will not load. Please help!

  • Hoot_eye_owl Sunlit Uplands (@Hoot_eye_owl) reported

    @NatWest_Help Dear NatWest please could I ask for your help with accessing online banking following the Sainsburys bank merger. I’m locked out of the service and I can’t get through to the helpline.

  • Mark_Mendonca14 Mark (@Mark_Mendonca14) reported

    @olamidaea I don’t have Opay but can you help me clear my debt of 15k through natwest please good. 60-17-21 & 89319087

  • GhostNoFace0101 100 (@GhostNoFace0101) reported

    @NatWest_Help still no update from this terrible bank spoke to a guy total from NatWest tried to tell him my issue and he start talking over me and then when I tell him about it he repeatedly started saying calm down mate sarcastic remarks how is this bank still open

  • Mark_Mendonca14 Mark (@Mark_Mendonca14) reported

    @Mazzitundednut 89319087 & 60-17-21 - Natwest Bank need help to pay of debt please sir

  • OxideTwinjet Larry Land (@OxideTwinjet) reported

    @sigourneybeaver @VintageMrHobbes Yes. Also see Allison Rose at NatWest. Every bank, every quarter, many online PowerPoints + tests. She was at the bank for years so probably did 500-1000 such courses. Still blabbed customer data.

  • ChantalSpittles Chantal Spittles (@ChantalSpittles) reported

    Hi @NatWest_Help - think you should publish some comms about the transfer to NatWest from @Sainsburys_Bank I still can’t log in and I am clearly not alone judging by the many comments you’re dealing with. It’s unacceptable to be left for days without the old app and being 1/2

  • rosietrew Rosie (@rosietrew) reported

    @NatWest_Help Hi I’m an ex-Sainsburys credit card customer but have had no info on how to set up online banking through NatWest. Can you help?

  • djmattcat Matt Cat (@djmattcat) reported

    Loyal customer of @NatWest for 30 years, got into a bit of a mess, paying out over £800 pm on debts! Ask Natwest for a loan to clear all my debts and halve my monthly outgoings to which they say ' we can't give you a loan right now as we don't think you can afford the repayments!

  • InspGadget 👻 Elliott Ainley 👻 (@InspGadget) reported

    @NatWest_Help not happy with your bereavement service team at all at the minute, they're causing the family stress. Do I need to report NatWest for theft??????