NatWest status: access issues and outage reports

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ACF Equity Research (@ACFER01) reported 5 minutes ago

  RBS - the bad news never stops for this entity. Whilst an old story coming to a conclusion it is reminds us for just what an awful business RBS became, surely it is time for NatWest to vaporise this brand and its culture (for the benefit of shareholders as well as just because)? See more below @stockmark_it

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  Dilip16 (@Dilip162) reported 6 minutes ago

  @suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n

• 
  Geoff IX (@geofftheninth) reported 7 minutes ago

  @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

• 
  Lisetta17 (@Surfchica17) reported 7 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  LDNxGamingxDad (@AdhdDaddyLondon) reported 8 minutes ago

  @Matt_VickersMP The issues isn't changing him out. That is done for security reasons. The issue is not picking other amazing Brits to replace him. Shoving a badger on there is like the old NatWest cheques. It's not how our currency should be.

• 
  Rich (@rich_rdctd) reported 9 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  Shelton (@CBTwizard) reported 14 minutes ago

  @RehabLegendLou @Morrisons Thanks mate, I ended up getting TSB working by having the basket plus 10% Shame NatWest cards are glitched, because TSB is kinda clunky to use

• 
  Erin 🍉 (@anon_alice_) reported 15 minutes ago

  @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 16 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  PAUL GODWIN (@godders2304) reported 18 minutes ago

  @McNicol94 @NatWest_Help Same here. Two different atms. And Post Office. NatWest phone Adviser said it must be my card. Tried to issue a replacement card and couldn’t action that either. What’s happening @NatWest_Help