Is NatWest down in Newcastle under Lyme, Staffordshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Mobile App (19%)
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Transactions (17%)
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Transfer (2%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Allen
(@SarahKyle94) reported
@NatWest_Help I have a subscription to @audibleuk and they’re not able to verify payment or take money from my account since changing the surname on my card. I’ve done every troubleshooting idea with Amazon & audible so it appears to be a NatWest issue…please help!!
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Ed Magee
(@whereisedm) reported
@NatWest_Help shocked and appalled I can’t order and pay for foreign currency via telephone and can’t pick it up at a local NatWest branch in Camden but have to go to Wood Green - this is a terrible service for your customers
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SallyA
(@SallyAungier) reported
@NatWest_Help @NatWest He has spent months going into your @NatWest_Help Horsham branch. They have not been helpful or empathetic at all. Face to face hasn’t worked. I will forward your replies to him and respond tomorrow. Character limit is no problem just the limitations your Horsham branch has!
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Olubanji Alarapon 🇳🇬🇬🇧
(@Akure4Life) reported
What a joke!!!! I have spent the whole day talking to a bot on @NatWest_Help . This issue has not moved forward one bit. What a useless bank Natwest is turning out to be, I have been a customer for almost 30 years and this is how i am treated
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Raistlin/G*P
(@RaistlinGP) reported
@NatWest_Help If you have any ideas, though, it would be great. From Wise, she initiates a payment, selects to authorise it through the NatWest app. The NatWest app asks which account she wants to pay from (there’s only one account anyway)… and then she gets a “technical error”. No detail.
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Chris Dugdale
(@chrisdugdale) reported
I feel like the level of incompetence that I have experienced recently with Natwest Bank has set a new record. Wow. I am utterly disappointed with your severe lack of customer service and basic decency.@NatWestBusiness @NatWest_Help
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Carol Williams
(@CarolW2170) reported
@MartinSLewis I'm an existing customer. Can you advise me on how this works please as my credit card rate is quite high with natwest at the moment . It's something like 19% .
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The Elected Mayor of Lancashire (Temol)
(@RickyTBridge68) reported
I swapped to @TSB a few years ago because I was sick of the crap service the NatWest was giving me. Now sadly TSB have gone the same way. When I'm stood in the Branch and all the staff want you to do, is their work for them online. Time to find a bank who wants customers
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NotSoSexintheCity
(@notsosexintheci) reported
One of my bank cards declines for *ALL* online purchases, and has done for months. Natwest can’t/won’t fix the issue and has so far blamed: • GoDaddy • Argos • BT • Asda • Tesco • Me • Santander
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Nathan ██████
(@deerfold) reported
@Juliaarthur8 Another chap turned up and I told him the machine had just swallowed my card. He ignored me. It swallowed his card. Man at NatWest accepted it might be a problem with the machine. Slightly annoying as I was 200 miles from home.