Is NatWest down in Newcastle under Lyme, Staffordshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newcastle under Lyme, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (26%)
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Website (26%)
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Mobile App (26%)
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Login (21%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
NATWEST Q3 2025: PRE-TAX PROFIT UP 30.4% TO £2.2B, REVENUE £4.3B; RAISES FY INCOME FORECAST TO £16.3B. SOLID ACTIVITY DESPITE HEADWIND || GUIDANCE DRIVEN BY HIGHER RATES AND STRONG CUSTOMER ACTIVITY
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Mick Holds the Line
(@Mickandhismusic) reported
@NatWest_Help an automated or better still a HUMAN thank you? No. Just demonic, demanding messages from your crazed IT manager. GET YOUR PRIORITIES RIGHT NATWEST- make your customers’ lives MORE EASY ! Not more difficult 0/10 for customer service /2
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Green Dragon
(@greendragon200) reported
@ABridgen Absolute garbage. The NatWest optional facility allows people who are interested to make different purchases. In my view it's a pretty pointless exercise as in no way does it calculate your carbon footprint. There is therefore no chance of it having any freedom or privacy issues.
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Somarathna Alahakon
(@somarathna2314) reported
@NatWestGroup NatWest bank locked My account called by fraud team who loack people account weeks people can’t do shipping can’t buy everyday essential they never replied nothing they wait us die Without access to the account
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Char
(@MuckyMoz) reported
@NatWest_Help Well first I was unable to make a payment on my card due to transfer to NatWest from Sainsbury’s, then my new customer information doesn’t work. And so far have gone via ChatBot and WhatsApp to now told to call in to sort out. Poor customer journey all round for a new customer
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Darren Coomer
(@coomerdarren) reported
@NatWest_Help I think if this was set up in the app in the first place I wouldn't be having this issue you've had time sort this since moving from sainsburys bank it's very poor from natwest
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Gerald Bishop
(@gerrybish) reported
@NatWest_Help Hi. I’m trying to access my online banking and not getting my one time code. I don’t have a bank card reader because I only use NatWest for my savings account. Can someone help?
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jade chelsea
(@jadechelsea__) reported
@NatWest_Help can you help me with a. Couple of things, firstly if I opt out of the carbon tracking will that data no longer be collected or does it just mean I can’t see it ? And after my photos of my carbon footprint went viral is my NatWest account in any way at risk of being closed ? I’d appreciate an answer
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Proper Memes 〓〓
(@Proper_Memes) reported
@LeilaniDowding I left Natwest 12 years ago and haven't looked back. Support smaller banks or building societies.
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TomTomHung
(@TomOfEssex) reported
@BarryP9902 @Cro60 @BringTheNoise_X Yes I did that as well this morning absolute clock of **** make sure you put in a complaint as well to NatWest saying that this shouldn't be on the app and they should stick to being a bank