NatWest

Is NatWest down in Newbridge, Caerphilly County Borough, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/03/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Community Discussion

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NatWest Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • lelevans1 Laura Evans (@lelevans1) reported

    @NatWest_Help hi natwest, I need some help with an application for an adapt account for my 11yr old daughter. Her passport is out of date, we have different surnames. I have full birth certificate for her, what other ID will be accepted? She already has a natwest savings account!

  • JudyRil20132825 Judy Riley (@JudyRil20132825) reported

    @purgstallheath @NatWest And therefore reopen your branches! Customers want face to face service!

  • bitemespices BiteMe #SBS Winner (@bitemespices) reported

    @purgstallheath @NatWest I was talking about this the other day. There are alternatives as @lloyds offer a callback service and this is so helpful.

  • Sabrina_0105 Sabrina 0105 (@Sabrina_0105) reported

    After the shocking service I've received from @natwest, I'd like to thank Zach on the phone for everything he did for me today. #patientandkind

  • purgstallheath Father Oliver Coss (@purgstallheath) reported

    : Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?

  • Morris2906 Morris Hickey # A POX ON ALL POLITICIANS # (@Morris2906) reported

    @purgstallheath @NatWest Sounds to me like the kind of factual inexactitude that I get from a different bank. None of them these days knows the meaning of "customer service".

  • VDickinson4 Victor Dickinson (@VDickinson4) reported

    @purgstallheath @NatWest But yoy're not a "normal customer", Fr, you're a "high customer".

  • boyfishbollox James Horan (@boyfishbollox) reported

    @NatWest_Help are NatWest stopping contactless cards? One our customers mentioned it as we have had issues lately

  • Thunder44898510 Dave Thunderbolt 🇺🇦 (@Thunder44898510) reported

    @Deene20919373 @Luisa47132714 Banks in general have ditched customer service. But I agree on NatWest.

  • grauniaddict C T Johnson (@grauniaddict) reported

    @purgstallheath @NatWest Sadly the same fatuous excuse is heard on almost every consumer-facing phone line you call. Banks etc are shifting huge time costs onto their customers. There ought to be a legal requirement for a minimum standard of service.