NatWest

Is NatWest down in Newbridge, Caerphilly County Borough, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newbridge, Caerphilly County Borough, Wales 03/27/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (27%)

    Login (27%)

  3. Transactions (25%)

    Transactions (25%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Jubilee6HX *Maggie* (@Jubilee6HX) reported

    @NatWest_Help Trying to buy something using my mobile. This new layer of security not really thought through. Have to leave webpage to open Natwest app and 'authorise' but leaving a page cancels a transaction in many cases. Terrible customer experience & incredibly frustrating

  • RobMcN1983 Rob (@RobMcN1983) reported

    @NatWest_Help Hi Natwest please sort out the manage my mortgage section. It is not working - it zooms every time you put details in and it will not authenticate the payment cards!

  • kirsten03519311 kirsten (@kirsten03519311) reported

    @DrHoenderkamp @HSBC_UK NATWest exactly the same. Absolutely disgraceful customer service

  • a_webb Anne Webb (@a_webb) reported

    @DrHoenderkamp @HSBC_UK NatWest - never had a problem in 40+ years.

  • channa_durrant Channa Durrant (@channa_durrant) reported

    So #natwestbank #natwest be duplicating ppl debit card purchases now I can't pay my council tax and no one that work at the bank can tell me when my money will be sort or how long the issue will continue 🤔 🙄 😐 I'm not rich I don't have disposable income.

  • qianjin56551456 Eason tt (@qianjin56551456) reported

    NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies,

  • delh3412 Del Monty (@delh3412) reported

    @Libstar90 @NatWestGroup @NatWest_Help Yep same here, looks absolutely awful. To the point that I actually may move my account to another bank. #toycard #debitcard #natwest

  • SkyeCoow 🏳️‍⚧️ 🇺🇦 Skye Cow ⛧ (@SkyeCoow) reported

    Wow NatWest actually has an ongoing issue with some payments showing twice and it's effected me. Nearly fainted when my account was in overdraft

  • heylvlvhey Kitty Forman's Laugh (@heylvlvhey) reported

    So a retailer has stated IN WRITING at a least 3 times that they issued me a refund on 12/03/22 but I NEVER RECEIVED IT! #Natwest refuses to help just because the original transaction was in 2020. I'm just at a loss at this point @NatWest_Help

  • Brahmaselder Tes Amis 🇪🇺 (@Brahmaselder) reported

    @BloombergUK NatWest have taken transactions twice and called it an error off countless amounts of people still not fixed. To me this is fraud, this is a crime, they have taken money that is not theirs. Disgusting excuse for a bank hoping the big CEOs are taken for every penny they have.