NatWest

Is NatWest down in Newbridge, Caerphilly County Borough, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/27/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent NatWest outage reports came from the following cities: Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Login
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomBargoed Mobile App
United KingdomCardiff Mobile App
United KingdomNewport Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DxniellXV El Daniel (@DxniellXV) reported

    @Lewis_page01 @markzyW1 Declined because it was some dodgy scam website, NatWest always does it. Was only payday recently 🤑

  • amyclarajoyce18 Amy Stephenson (@amyclarajoyce18) reported

    NatWest putting my mortgage balance at the top of my app so it’s the first thing I see every time I log in is some sick joke man. I don’t wanna see that for the next 28 years.🤢

  • TJSTR Tony Johnson (@TJSTR) reported

    @trixyg @NatWest_Help They don’t want any operator sitting around for even 1 second without answering a phone. They are quite happy for us to do the waiting. Hint for NatWest: if you always have 20+ minute queues then it’s not high customer demand: it’s normal customer demand. Sort it out!

  • charles_rogers_ Charles Rogers (@charles_rogers_) reported

    @Psmudge1972 @Ianblackford_MP you mean rbs owned by natwest and headquarters in jersey... like said banks are a problem globally dont put scotland indy on this

  • danrowley26011 Dan Rowley (@danrowley26011) reported

    @natwest your machine ate my money and now I can do everything other than find out if the problem has been resolved as it wasn't resolved when I was there. Can't even contact the branch directly by phone to see if this resolved.

  • truemagic68 David Buik (@truemagic68) reported

    NATWEST - progress being made - PBT for last quarter £1.1bn - CET 18.7%, Provisions for bad debt cut by £242m - Income £2.8bn (EST £2.5bn) Expenditure £1.9bn (3% lower, much down to 9.6% cut in head count) - Margin 1.54% - shares +45% YTD - Taxpayer stake 54.7% - 19m customers

  • 392203929z Jacob (@392203929z) reported

    @NatWest_Help your customer service is crap!! I am leaving you!! You have taken a payment out twice of my bank, so now I am down half my money!! I’m moving to Santander!! Would not recommend NatWest to anyone!!

  • Samuelthesaint Sam (@Samuelthesaint) reported

    @Fletch832 I am with NatWest too, I will rethink using them wtf do they think they are telling you what you can and can't do with your own money.

  • phantomXRP22 steve (@phantomXRP22) reported

    @XRP_UK @BabaCugs 13th nov natwest get a full system upgrade over to digital spoke to natwest yesterday about it (they needed training on new system… they told me less human errors no more paper passing around to settle accounts/send payments … it’s happening feel it? …p.s 36 or 52 how many ?

  • back2mani P (@back2mani) reported

    Not being able to access your account with your bank is sick natwest losing it