NatWest

Is NatWest down in Newbridge, Caerphilly County Borough, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/12/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent NatWest outage reports came from the following cities: Pontypool.

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City Problem Type Report Time
United KingdomPontypool Login
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomBargoed Mobile App
United KingdomCardiff Mobile App
United KingdomNewport Mobile App

Community Discussion

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NatWest Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • PastorPaulAbell Paul Abell (@PastorPaulAbell) reported

    AI bots are so frustrating and irritating! And then NatWest lectures me on what a bot is rather than help me. I did know it wasn’t a human being NatWest! But a human would have been helpful. At least as an option!

  • AnthonyCamuti anthony camuti (@AnthonyCamuti) reported

    @NatWest_Help I have moved to NatWest recently and it’s becoming the worst decision I have made for a while . After calling the main number I was told the dept I am after does not have a phone number not even for them , robot chat only apparently . Appalling service !

  • AlpeshP47501296 Alpesh Patel (@AlpeshP47501296) reported

    @NatWestBusiness My experience of NatWest is total failure in terms of response and customer service. They have a 7 week backlog in business banking. Don’t rely on or use NatWest. Go to Lloyds - They are better.

  • suggest_name john cooper (@suggest_name) reported

    @InCockKneeToe Does NatWest offer that service now?

  • co_kayode ADEGBEYE KAYODE & CO ADEGBEYE (@co_kayode) reported

    @ManUtd @adidasfootball Calling y'all! Sir Howard Davies, sir! Barclays Bank Tottenham London N17! NatWest Stamford Hill London N16! Thomas Cook! NatWest Victoria Station London! FBN UK Ltd! Mighty Jets of Jos! Federal Inland Revenue Service! Union Bank of Nigeria!

  • smitch2006 James (@smitch2006) reported

    @NatWest bank have given me the worst customer service I have experienced ever in any situation. Avoid if you can. Closing accounts asap. Rudeness, lack of knowledge of their products etc

  • spookarama Simon Harrison (@spookarama) reported

    @atom_bank I opened a new fixed saver last night. Both my NatWest and TSB apps won’t let me transfer any money into it this morning as the “account doesn’t exist” and ask me to check the details. Any help you can offer for this??

  • HSACC_Official HSACC Official (@HSACC_Official) reported

    Please pay the £10 entry to below account👇 Natwest CJ BALL 29240964 01-03-38 Any issues let us know

  • WarriorWheeled Wheeled Warrior (@WarriorWheeled) reported

    @NatWest_Help I'm curious how working disabled people visit their local branches if they don't open on a Saturday? What reasonable adjustments have Natwest made to ensure they comply with the EqA2010?

  • Discordia_19_ Keystone_Rachael (@Discordia_19_) reported

    @NatWest_Help @financialombuds Finding it impossible to raise a complaint about NatWest's mortgage service. Online complaint form is broken. Apologised to by a phone agent as no one in complaints is picking up. Almost as if they're trying to make it impossible to complain...