NatWest

Is NatWest down in Newbridge, Caerphilly County Borough, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/14/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent NatWest outage reports came from the following cities: Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Login
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomBargoed Mobile App
United KingdomCardiff Mobile App
United KingdomNewport Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DebraClaridge Debra Claridge (@DebraClaridge) reported

    .@NatWest_Help Just phoned to report my Debit Card missing. Told to ring back tomorrow 'limited service'. What the hell is happening you Natwest? 🤬🤬🤬 Have now phoned Got cut off three times!!. Just telephoned and apparently you system has crashed.

  • MulierFortis Mulier Fortis (@MulierFortis) reported

    @NatWest_Help Is there a problem with the Natwest phone app?

  • JustCur99154773 JustCurious (@JustCur99154773) reported

    @NatWest_Help - you have a call back service so you don't need to que for 20 mins. As soon as someone hangs ups, Natwest calls back service immediately calls back and keeps you on the line for 20 mins. Care to explain the logic? #fail

  • DaveTBLB Elon Tusk (@DaveTBLB) reported

    @NatWest_Help @pohare551 This is getting ridiculous now natwest. I'm obviously not going to move my accounts because of it but it's very frustrating knowing you're the only bank with this issue! Have all your decent tech people gone to Lloyds?

  • AtomHelp AtomHelp (@AtomHelp) reported

    We've been made aware that Atom customers with linked NatWest accounts are not currently able to fund their Instant or Fixed Savers. We'll continue to help NatWest fix this problem, which seems to be unique to them. We're sorry if you're impacted & missing out on our great rates

  • antvinvtte A’V🇯🇲 (@antvinvtte) reported

    so NatWest out declining my transactions? 🤬🤬🤬🤬🤬🤬🤬 imma go MAD, who ******** carries their bank card these days

  • Carolin40537513 Caroline (@Carolin40537513) reported

    @NatWest_Help tried for days to contact Natwest via phone but been on call for over an hour each time and no answer. Trying to change address for child trust fund. Cant access online portal as letter went to old address. Terrible service.

  • Guide_BridgeMOT GUIDE BRIDGE MOT (@Guide_BridgeMOT) reported

    @NatWest_Help what’s the matter with the phone lines??? Unable to get through to customer service… welcome to NatWest then nothin!

  • bensowton Sir Bennyboy (@bensowton) reported

    @Tricky_London @dotmit @MarinaPurkiss It doesn’t have to be that way. That’s a cultural issue. It’s perfectly possible to run a company 100% owned by the taxpayer. NatWest bank for instance

  • sethrothz Seth (@sethrothz) reported

    The Pixel Watch is my most hyped tech item of the year (second is PSVR 2 but that might even be next year), and seeing it delayed again is always disappointing. I've tried other smartwatches, the Galaxy Watch 3 was a good watch but didn't support NatWest banks so I could use NFC.