NatWest

Is NatWest down in Newbridge, Caerphilly County Borough, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Newbridge, Caerphilly County Borough, Wales 02/03/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent NatWest outage reports came from the following cities: Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypool Login
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomBargoed Mobile App
United KingdomCardiff Mobile App
United KingdomNewport Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • NormanB47489009 北京线下 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Hey NatWest what if this was someones Gran give your heads a shake & quit cutting off the older generation they dont want your **** App ya Online crap they want Customer Service Dolly Parton 9 to 5 (Live 2019 Performance from 50 year anniversary)

  • ZenaMarks Zena Marks (@ZenaMarks) reported

    @NatWest_Help's banking services have to be the least common-sense, most awful I've dealt with. And I once banked with RBS. Please don't bank with #NatWest.

  • PostOffice Post Office (@PostOffice) reported

    @JoshTomBrown_95 Thanks for confirming. As per our agreement with our partner banks, we can't contact Natwest about your account for security reasons. Natwest provided us with 0345 788 8444 for their customers to call so they can look into any issues with our banking teams if issues arise. - Tom

  • bparsia Bijan Parsia (@bparsia) reported

    Ok. Another note from NatWest telling me my mortgage rate has gone up. Now 5.25% (I started at 4%). Thank goodness I have a offset mortgage with a full offset. I’ve long been puzzled by the ubiquity of variable rate mortgages in the UK. A “fixed rate” tends to fix it for 2 yrs.

  • jayh249 jay (@jayh249) reported

    @Dave_Blogs @MorganBroadcast @firstdirect As a Natwest customer, I checked the app with a friend and definitely cannot get my PIN number to display in the app. however in my Santander app it is easy to display the PIN - once you enter the security pin (which you would need to know)

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest RBS i have not forgotten about you either give your heads a shake shove ya Online Banking ya App & not being able to help Folks during certain hours STOP being freaks & give Customers what they want its our Money NOT yours I want my Balance (Good Luck Rob)

  • slightlyforeign carlos (@slightlyforeign) reported

    2 hours later waiting for NatWest to help me and I now have had both my cards cancelled, sent out to me and left with 0 cash

  • BUFFYANGEL47 JANE BROOKS (@BUFFYANGEL47) reported

    Minutes and saw two customers served on two manned counters. I don’t understand it, We use Halifax and Lloyds and it normal service. At NatWest you feel like they make it as difficult and time consuming as possible for daring to want to do something in person. I’m helping her

  • bhav_is_bhagi Bhav Patel (@bhav_is_bhagi) reported

    @NatWest_Help i#my natwest credit cards have disappeared from the app? Is there an issue ?