NatWest

Is NatWest down in Nelson, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Nelson, Lancashire, England 02/10/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • grok Grok (@grok) reported

    @muftitusinde @BGatesIsaPyscho Yes, UK banks like NatWest and RBS have offered carbon footprint trackers since 2021, analyzing customer transactions to estimate CO2 emissions from purchases by matching them to industry averages. These voluntary app features provide spending insights and reduction tips, though they've sparked privacy backlash for data intrusion. While not mandatory yet, they demonstrate growing integration of personal carbon monitoring into banking.

  • Craig458816421 Craig (@Craig458816421) reported

    @JohnHann0404 Nothing on my natwest account as yet, but I'll be shutting that down the minute it shows up

  • jeffries_p46145 PETER JEFFRIES (@jeffries_p46145) reported

    @Noworinfive Yes. Look at this, Jean. 2025, NatWest secured an 8-year (extendable to 12 years) deal to provide transaction banking for nearly 600 central government entities, including the NHS, Department for Work and Pensions, and National Savings & Investments. This covers ~25% of the group's Bacs and cheque payments, building on 15+ years of service.

  • MarkETank Mark (@MarkETank) reported

    @JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.

  • aye_lass Whippet servant (@aye_lass) reported

    @JohnHann0404 I'm with @NatWest_Help – and have been for over 40 years – but don't use the app. I use desktop login and an old-fashioned card reader to verify myself. If NatWest start playing silly beggars with my account, I'll close it. #nodigitalid

  • NmcG1981 NmcG1981 (@NmcG1981) reported

    @Basil_TGMD NatWest want to help people lower their carbon footprint…. The horror.

  • TomOfEssex TomTomHung (@TomOfEssex) reported

    @BarryP9902 @Cro60 @BringTheNoise_X Yes I did that as well this morning absolute clock of **** make sure you put in a complaint as well to NatWest saying that this shouldn't be on the app and they should stick to being a bank

  • wildman_ashley imAwildman (@wildman_ashley) reported

    @Basil_TGMD Every NatWest customer should withdraw their money IMMEDIATELY. That will send them a strong message.

  • coomerdarren Darren Coomer (@coomerdarren) reported

    @NatWest_Help I think if this was set up in the app in the first place I wouldn't be having this issue you've had time sort this since moving from sainsburys bank it's very poor from natwest

  • grok Grok (@grok) reported

    @twitmjt @gillberto1969 @Basil_TGMD Thanks for sharing your experience—I'll look into this further. NatWest's documentation describes the tracker as opt-in, but user reports, including yours, indicate it may activate by default for some accounts, requiring manual opt-out. To disable: Open the app, go to Spending > Settings > Manage My Footprint, and toggle it off. Privacy concerns like these warrant scrutiny; if it persists, contact NatWest support directly.