NatWest

Is NatWest down in Nelson, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Nelson, Lancashire, England 01/14/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AlikiManoras Aliki (@AlikiManoras) reported

    @NatWestBusiness @NatWest_Help #WorstBankEver Natwest have locked our business funds since May 2022. Despite apologising after a previous complaint & admitting fault, they continue to fail us as Natwest customers & provide the most woeful service of any Bank/ institution. Ever.

  • Dododoyle2 susan (@Dododoyle2) reported

    @Darren_med32 @yorkshirekenny @BernieSpofforth If you have a natwest Bank account it's there. You might have to ask a younger member of your family to help. I asked my daughter to help as had seen this on here. We turned it off. Sorry if this is not very helpful.

  • MaverickMark mark palmer (@MaverickMark) reported

    @NatWest_Help just been through another awful experience over 10 days on fraud all caused by Natwest. Total shambles. Polite responses to tickbox when you eventually complain to FCA. No urgency or bother about fraud.

  • GovernmentsNot surely you jest (@GovernmentsNot) reported

    @YardleyShooting @LloydsBank It’s definitely common for British banking. But trust me gets worse with other banks like NatWest. Good luck with support

  • eliza_bethjane lizzie (@eliza_bethjane) reported

    @NatWest_Help I have messaged although the NatWest help team have previously advised they are not able to help with beheavemnet queries

  • flixysmith Victoria Smith (@flixysmith) reported

    @MartinSLewis hoping you can help. Do you know if you can claim on two holiday insurance policies? I have one with Natwest and my husband with Revolut….more in the reply

  • AprilPreston_ April Preston (@AprilPreston_) reported

    Got a business banking issue - If anyone uses Natwest and does it well, please DM. No luck with their customer services platforms sadly.

  • aflisle Anna Lisle (@aflisle) reported

    @NatWest @NatWest_Help @NatWestGroup Problems trying to approve amount when online purchasing even though I have sufficient funds. The helplines totally frustrating because on each numerous occasion to talk to someone, calls kept dropping at their end! Too busy to go to branch!

  • 74MGN74 Michael (@74MGN74) reported

    @VirginMoney recently you have demolished the fingerprint login and sry but I'm moving everything over to NatWest Bank because they have amazing biometrics. I've called you I've done the stupid chat thing yet you have ignored me. Everything else has working biometrics so don't..

  • Fertiv Frances H (@Fertiv) reported

    @ShappiKhorsandi @HSBC_UK TBH they are all much the same. I'd suggest finding one with a branch near you. Then you can at least take paperwork in yourself and get a receipt. (I know its retro, but might help keep local services going to.) FWIW I had good service from Natwest with a tricky stuff recently