NatWest

Is NatWest down in Nelson, Lancashire, England?

Problems detected

Users are reporting problems related to: website, login and transactions.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Nelson, Lancashire, England 01/30/2026 06:20

January 30: Problems at NatWest

NatWest is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (42%)

    Website (42%)

  2. Login (25%)

    Login (25%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MG___iles MG___iles (@MG___iles) reported

    Is there a problem with your app? Or is just me? @NatWest_Help #Natwest

  • exmouthseer exmouthseer (@exmouthseer) reported

    @natwest biometrics stopping me paying any bills. Removal not work. Driving me mad. Just been cut off by your phone answerer who I asked to talk through process in case I’d made a mistake. Disgusting I am a business customer

  • MattWWoolwich MattinWoolwich (@MattWWoolwich) reported

    @GyHistoryClub @GeordieMariner WTF does that have to do with Town? I associate it with Miami Vice and an early 90s NatWest advert! Not as bad as the season they played a Chelsea song as cringe-as-**** “goal music”.

  • danicp Dan (@danicp) reported

    @NatWest_Help just got a call from a witheld number saying it was NatWest in regard to suspicious activity on my account. I am not a customer if your but they knew my name and address. How do I get in touch to make sure a fraudulent account has not been opened in my name?

  • Alexxa1974 Alexandra Wingrove (@Alexxa1974) reported

    @NatWest_Help @NatWestGroup I find it really unprofessional that you wait on hold for ages for your mortgage team and then as your call gets answered the agent cuts the call off. This has happened twice today. I actually expected better customer service than this from NatWest!

  • bumaknows ⚡️Buma⚡️ (@bumaknows) reported

    @LukeGromen Same here in the UK with Natwest. Recent announcement of their intentions not to support.

  • david52010 David Green (@david52010) reported

    @NatWest_Help How truly appalling the service from NatWest is becoming on the Isle of Wight. I received,today, a letter telling me that the Ryde branch will close on 10th August 2023. The nearest and only branch on the Island will be in Newport. This is not acceptable. Dr David Green

  • ShaunaAWeller Shauna Weller (@ShaunaAWeller) reported

    @NatWest_Help my main natwest account has disappeared from my account! Please help!

  • JanineDaniels1 Janine Daniels (@JanineDaniels1) reported

    @NatWest_Help shocking customer service from NatWest. False information Friday, time wasted filling wrongs forms, 3 plus hours on the phone, online chat don’t have information of what I have spent 3 hours trying to resolve. Promised call back within 30 mins AN HOUR ago

  • BevLewi02131128 Bev Lewis (@BevLewi02131128) reported

    @victorialewis76 @CooperativeBank Ended up locking my account yesterday going round in bloody circles, really really pissed off. CS couldnt unlock as the dam system is down! After 5th April when all DDs are cleared will change to Natwest or Lloyd's both banks have good reps