NatWest

Is NatWest down in Nelson, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Nelson, Lancashire, England 02/20/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (19%)

    Mobile App (19%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • nibbledbyducks 🐇LieseInWonderland⏱ (@nibbledbyducks) reported

    How tired are you Lisa? I'm couldn't figure out why my NatWest banking app wasn't working until I realised I was staring at the Netflix app tired

  • camjackherb CJ Frazier (@camjackherb) reported

    @NatWest_Help Your website claims the Natwest Credit Card has no foreign transaction fees, but when I click on the summary box it says there's a 3% handling fee for cash withdrawals. Will I be charged for withdrawing money from the credit card in a foreign country or not? TIA.

  • yoongii___ madi #BLM (@yoongii___) reported

    @NatWest_Help my credit card has disappeared off the NatWest app and online banking and not sure why could you possibly help please?

  • mikejhemsley mike (@mikejhemsley) reported

    @petefrasermusic @ellcol I spent Christmas in LA once and ended up having a lovely chat with a guy who was working NatWest’s fraud phone line at what was about 5am UK time, cheerily admitting to earning a fortune for that shift.

  • RobAdvisor Rob Derry (@RobAdvisor) reported

    @rhdixon1 @NatWest It's slower than a phone call as well, so I'm not sure why so many customer service centres have it available. I "chatted" to BT a couple of months ago. It took 40 minutes. I reckon the phone call would have been no more than 10 minutes.

  • beccynotbecky Beccy Burrow (@beccynotbecky) reported

    Anyone else think @NatWest_Help has gone to 💩 since changing to Mastercard 😒 no end of problems with online transactions and contactless 😤😤 #natwest #mastercard #debitcard

  • iang_fc iang (@iang_fc) reported

    @dgwbirch It has to be NatWest. They are the only party in control of the security model, the only one that can do something about it. When phishing turns up, only NatWest can change the model to mitigate phishing. (That is, if we want to address the problem. Maybe we don’t…)

  • Kizzy20386057 Kizzy (@Kizzy20386057) reported

    @NatWest_Help Hi do you have some sort of issue at the moment with your child trust fund log on? It's taken me all morning to register, now I can't log on to verify identity and I've been on hold for nearly 2 hours which is terrible service. #nothappy #childtrustfund #natwest

  • J_J_Mc Jonathan McLaren (@J_J_Mc) reported

    @NatWest_Help I'm putting NatWest on notice that unless I get a senior manager to phone me today I will close my accounts with NatWest. I have been a customer for 30 years. Let's see if you can be bothered to help.

  • Movingfinance Michael Hale (@Movingfinance) reported

    @NatWest_Help how to contact natwest... the worst customer service bar none... cant sell house due to natwest's terrible non existent non human customer services