NatWest

Is NatWest down in Nelson, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Nelson, Lancashire, England 03/20/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TrueZero23 TrueZero23 (@TrueZero23) reported

    @Hu_barts @ClaiireBarker @BigIssue Fellow Natwest customer here. I also use Online Banking. Never once had to do that. When I lost my card and needed to change my address to have the new one sent to me directly, the most I had to do was provide some form of identification and 2 proofs of my new address. (1/2)

  • devonlovelace20 Devon Lovelace (@devonlovelace20) reported

    @JamesDelingpole I tried to support you today by giving you a monthly payment . I should have been suspicious when it said $10. I contacted NatWest to ask them to cancel this transaction which was charged as £9 on my card. Are you aware of a problem here?

  • LukeWNewson Luke (@LukeWNewson) reported

    @MartinSLewis @MoneySavingExp We are about to switch from NatWest to HSBC. Currently 1.59% end of 2yr fix, to 1.19% for 5 years! Extending from 18 years to 25 as baby is due and reducing monthly outgoings for the medium term. Fix for 5 years as int rates likely to increase dramatically over next few years

  • andrew10612 andrew106 (@andrew10612) reported

    @teaforpterosaur I pretty much only like the Gherkin and the Natwest Tower, that cheesegrater thing is terrible and blocks the view of the Gherkin from the west.

  • CarrieJPR Carrie J (@CarrieJPR) reported

    Utterly appalling customer service from @NatWest_Help telephone customer service. After not being able to answer my queries & refusing to connect me to the relevant dept, I was told there's no point in carrying on the call. Not what I expect from a business banking team #natwest

  • RBSBusiness Royal Bank Business (@RBSBusiness) reported

    @misslenn Good evening Amy, My apologies for the issues regarding your debit card. If you cannot unlock the card at an RBS or Natwest ATM, the process can be completed at a Tesco or Tesco express ATM. I hope this helps. (JF)

  • marciaj64 Purple Marcia J (@marciaj64) reported

    I really can't believe that #natwest Taunton have taken down their dividers between self serve machines. Felt so vulnerable and unsafe. What the hell are they thinking of when we have one the highest numbers of COVID in the south west. Please protect us...

  • HayleyWillz46 Hayley (@HayleyWillz46) reported

    @MartinSLewis @MoneySavingExp We've just saved ourselves £114 a month by switching from Kensington to NatWest, we are on help to buy, we were given £500 cashback for switching, this was however swallowed up with legal fees and still had to pay another £300 out of our own money.

  • Metzy88 ME88 (@Metzy88) reported

    @kyliejinnah Please be aware of Natwest employees at Natwest Ealing branch. There is a female employee who stole a customer's cash deposit and put a witdrawal transaction through the system instead. Please be aware as more employees may be involved and always check your receipts.

  • Pady_oFurniture Paddy O'Furniture💙 (@Pady_oFurniture) reported

    @NatWest_Help Hi I have a long weekend in Poland next weekend. Went into online banking to advise you of the trip so card does not get blocked. I'm not able to use App as my phone (Huawei) is not supported. Have tried calling Natwest but can't help without me enrolling to