NatWest

Is NatWest down in Nelson, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Nelson, Lancashire, England 03/01/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • hapsci Heather Doran, PhD (@hapsci) reported

    A story that might help others. We were due to be able to see new rates for our mortgage the weekend of the interest rate rise / Liz truss fiasco in Oct. We were unable to log in / get in to accounts with Natwest over a 4 day period. I complained & yesterday was offered

  • ginger_nick Ginger (@ginger_nick) reported

    Hey @NatWest_Help please help me make sense of this. You say you charge 2.75% when using your CC abroad... Unless you use one of your special travel cards... Called... NatWest credit Card or Reward black Credit Card... AI have a NatWest credit Card!

  • RichardN7 Richard (@RichardN7) reported

    @lucymoosh Most corporate sites like that these days. I found a bug in Natwest online banking a while ago, and trying to report it was nigh on impossible.

  • r24rwc Rob Clarke (@r24rwc) reported

    @NatWest_Help I'm done with this archaic, not fit for purpose account.... Please get a manager to contact me to transfer my money away from NatWest. So poor... **** app... **** customer service 😔

  • simonr555 Simon Richardson (@simonr555) reported

    @sarahduke97 @glastonbury Same. Declined it (whole separate issue with Natwest at the moment) and when I clicked retry it just booted me off despite having 5 mins left of the tickets supposedly being held

  • MarcBeddy Marc (@MarcBeddy) reported

    @SP_EnergyPeople Hello. Called to pay my bill today and on the first transaction the operator said it hasn’t gone through and to try again. Did it again and it went through. Just checked my bank and it’s taken it twice. It’s pending so NatWest can’t help. Will it go back in acc?

  • PurpleHayes1969 Stephen Hayes (@PurpleHayes1969) reported

    @NatWest_Help Having issues sending DMs, yes judith I received 2 text messages from natwest

  • flosverse Flosverse (@flosverse) reported

    Alison Rose, CEO at NatWest Group, said: “There’s never been a more exciting time in the UK’s thriving technology industry, yet women are still seriously under-represented: they make up only 17% of IT specialists and 11% of working engineers in the UK.#togetherwerise

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?