NatWest

Is NatWest down in Nelson, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Nelson, Lancashire, England 01/14/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • C_a_r_r_i_e_X Carrie Lowry (@C_a_r_r_i_e_X) reported

    @NatWest_Help Hi I am trying to set up an online account but keep getting a code to contact NatWest with ENRL0001 . Tried talking to Cora but it doesn’t recognise the code. Please help

  • DogDiogenes Carlos (@DogDiogenes) reported

    @NatWest_Help My tomorrow began so many times today with Natwest when I was younger. They charged me exorbitant fees for going overdrawn by a few pence and then refused to help. Today because that was deemed naughty practice they instead charge insane fees for having an overdraft at all.

  • jeanrobinson946 Jean Robinson (@jeanrobinson946) reported

    @NatWest_Help My local choir has received 2 lots of compensation from NatWest because of appalling service. Our new treasurer has endured a total of around 24hrs on the phone to them, inc one stint of 4hrs, just trying to change signatories etc.

  • spookarama Simon Harrison (@spookarama) reported

    @AtomHelp I opened a new fixed saver last night. Today, neither my NatWest or TSB app will let me transfer money into it because the account number isn’t recognised. Any idea what’s causing the issue??

  • PastorPaulAbell Paul Abell (@PastorPaulAbell) reported

    AI bots are so frustrating and irritating! And then NatWest lectures me on what a bot is rather than help me. I did know it wasn’t a human being NatWest! But a human would have been helpful. At least as an option!

  • bluemooner1969 david lennox (@bluemooner1969) reported

    @NatWest_Help really unhappy with the service from natwest at the moment. Three attempts over the past three weeks to amend my loan and each time told someone will ring and never does. Now told I cannot amend my payment and if I want to make overpayments I will get charged

  • Yorkshire_Wendi Wendi (@Yorkshire_Wendi) reported

    So I have a translation to Microsoft, in Reading, which wasnt me. #Natwest app won’t let me cancel card & get a new one, so had to freeze it. Thought all this app **** was meant to be easier. Looks like I’m going to have to hop in to the bank tomorrow ffs. Poised off slightly…😡

  • iamlindasarah linda sarah (@iamlindasarah) reported

    @NatWest_Help Mr NatWest, Another thing, 'never stop starting' ?! The problems in using meaningless, but profound-sound slogans, are myriad. You're a bank. You profit from people with the least. In light of this, what ******** does: 'never stop starting' mean?! Is it to do with Groundhog Day?

  • DanTheo1 Daniel Theo (@DanTheo1) reported

    @NatWestBusiness If you complain, NatWest tell you to DM them, so you take their embarrassingly poor service away from the public eye. You then engage in endless useless chat where they eventually tell you there’s a 4 week backlog, unlucky, have a great day!

  • mrkeer Vikas Keer (@mrkeer) reported

    @NatWest_Help @NatWest Please stop harassing me and return my money. You've kept it for 10years now, your reclaims department is the worst ever in the world. As a last resort taking on social media, hoping someone in @NatWestGroup will help. Case Reference - PHO-0328473722