NatWest

Is NatWest down in Matlock, Derbyshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Matlock, Derbyshire, England 03/21/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (27%)

    Login (27%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • wolvesgang20 Wolves Gang (@wolvesgang20) reported from Hucknall under Huthwaite, England

    I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • merlinwardcom Merlin Ward (@merlinwardcom) reported

    @toryboypierce Where lies the problem? Did this photo result in the death of David Kelly? The dodgy dossier? Iraq? Cash for Honours? RBS buying NatWest & costing us £80 billion? Or a true stench of antisemitism?

  • d3mology D3M∅LA (@d3mology) reported

    The NatWest saga contd: so @NatWest_Help tried to help, asked me to retry the transaction, that failed and referred me back to the fraud team. Fifth call, the call drops. Sixth call, looked promising, the guy says 'hold on, let me bring up your case' ... zzzz ... zzz 1/

  • marklith Mark Litherland (@marklith) reported

    @emma_c_williams Actually, since they split from TSB, the customer service to us has been excellent. Especially in contrast to NatWest b

  • fylderover22 Lee cryer (@fylderover22) reported

    @natwest the st Anne’s branch today was a joke I went in to pay money in went to use machine and not working to deposit the line was out the door and only one cashier on to be told that management say only needs one think they should open there eyes

  • sassalj Sarah 305 Fitness (@sassalj) reported

    @ODEONCinemas @ODEONHelp I need to book tickets for tomorrow using my NatWest discount codes but it’s still asking me to pay when I try to use them online. I need to sort this asap. Please can someone help?

  • Paul360 Paul360 (@Paul360) reported

    @NatWestBusiness Many thanks for your feedback. I have absolutely no faith in Natwest and have now raised official complaints regarding this issue and another issue that happened today with a payment confirmation.

  • d3mology D3M∅LA (@d3mology) reported

    So what’s to be done? Will I ever be able to make payments with my card again? Will there be someone at Natwest who can and will take responsibility and help sort this mess out? Since Natwest's telephone support score an F let's see if Twittwr's @NatWest_Help make a difference.

  • kellyw2094 Kelly Dunn (@kellyw2094) reported

    @APxx77 @DJ_MICKYT @AskNationwide It’s crazy, I spoke to natwest where I sent the money from, their timescale is 24 working days if I want to claim it back. I can’t afford to be so much money down at Christmas. It’s a joke!

  • kellyw2094 Kelly Dunn (@kellyw2094) reported

    @AskNationwide hi, I send a transfer to my nationwide from my natwest account. I’ve now seen that there’s problems. Will this payment be queued to go into my account or am I on a never ending wait for the money for it to be cancelled, what’s happening?

  • maxpwild Max Wild (@maxpwild) reported

    @TheEnbyperor We are new to NatWest Bankline and find it incredibly frustrating. When we are told by the Help line to use the Original I know that someone needs to get a grip of the development. NatWest Internet personal banking is a success so why is Bankline so clunky?