NatWest

Is NatWest down in Matlock, Derbyshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Matlock, Derbyshire, England 01/25/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • wolvesgang20 Wolves Gang (@wolvesgang20) reported from Hucknall under Huthwaite, England

    I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • mmPandiculation Cory Donoghue (@mmPandiculation) reported

    @EddDaze11 @Morcia happened to me with natwest. safe to say they also lost a customer & the woman even said ‘i agree its wrong, keep investing’ the banks are shitting themselves.

  • StevenHDyson Steven Dyson (@StevenHDyson) reported

    Yesterday I gave my card details to a fake NHS COVID website following a fake COVID alert. They then had the audacity to ring me pretending to be NatWest's fraud team to transfer my accounts to new ones. Be careful. Thanks to the real @NatWest_Help who were excellent

  • RossDargan Ross Dargan (@RossDargan) reported

    @alistair It doesn't even need to be that complicted. I think natwest includes the fist 6 digits of your post code in your email. A bank used to include a word you gave them too I think but that was a while ago. The problem is you are not a "target"

  • Simon16a Simon Needham (@Simon16a) reported

    @WTW_uk do you know why your website chat function hasn’t been working this afternoon? NatWest group pension fund

  • mandymacara Mandy Macara (@mandymacara) reported

    Worst service ever at Natwest Wimbledon. Been waiting to be served for 20 mins. Queue not moving. All the manager can say is ‘it’s Friday afternoon, nothing i can do. I totally agree it’s not good enough’. Sort it out Natwest!! @NatWest_Help @NatWestGroup @NatWestComm

  • antonov124 Darren Ashworth (@antonov124) reported

    @PlayOJO how long does you’re support team take to@reply to an email ? Having issues with NatWest cards but have had no help

  • FramptonRoz Roz Frampton (@FramptonRoz) reported

    @NatWest_Help @sabz_sabz0078 This relates to a post some time ago. Can you tell me if it's a debit card & if we can still use a pin number (not contactless)? Currently use chip & pin, not contactless. NatWest seems to be making banking impossible for many. We want branches, cheque books, not contactless, etc

  • charlgull Charlotte Gullefer (@charlgull) reported

    @DaisyHawken @Eurostar @lastminute_com Last minute never got back to us and Eurostar couldn’t help as it was last minute who booked it so I ended up having to go through my credit card people (natwest) who refunded me and are investigating it! Hope you get it sorted…

  • evelyndalton7 Evelyn Dalton (@evelyndalton7) reported

    @Natwest I've been trying to pay a bill for @virginmedia but it keeps saying SCA Soft Decline?? Help please x

  • amdawson384 Ann Dawson (@amdawson384) reported

    @NatWest_Help I have now transfered almost all of my money from my account. I am so disappointed with the fact that Natwest have done nothing to improve the terrible external state of the East Ham branch. I have been your customer for nearly 30 years but it is a worry that basics are ignored.