NatWest

Is NatWest down in Matlock, Derbyshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Matlock, Derbyshire, England 12/09/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • wolvesgang20 Wolves Gang (@wolvesgang20) reported from Hucknall under Huthwaite, England

    I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TMWardman Tom Wardman (@TMWardman) reported

    @NatWest_Help Hi, help please. My partner has been the victim of credit card fraud with her NatWest CC. We have contacted the retailer associated with the transactions who are looking into it. In the meantime, should we contact CC Services to get the card reissued? Thanks.

  • TerryBellamy17 The name's Irrelevant, Completely Irrelevant (@TerryBellamy17) reported

    @davidschneider From the Natwest website...."Q3 2021 operating profit before tax of £1,074 million" ......yesterday my aged mother in law's purse had 35p in it, not enough to buy her a pint of milk. That's levelling up for you.

  • BarclaysUKHelp Barclays UK Help (@BarclaysUKHelp) reported

    @round_family Sorry to hear that. Have you spoken to Natwest to see if this could be an issue on their end at all? Which number did you call to try and make the payment? -Emily

  • mangotango333 mango tango (@mangotango333) reported

    @NatWest_Help Hi, thanks for following up but I’ll be submitting a formal complaint. I’m not wasting any more time trying to get through IVR to speak to someone only to be lied to and then have the phone put down on me when I asked them to investigate #complaint #retailbanking #natwest

  • celineekans 1CELINE (@celineekans) reported

    I actually cannot believe that I couldn’t get home at 3AM because NatWest decided they wanted to do a service update from 01:30am - 5:00am. I couldn’t go on the app, use Apple Pay or withdraw money during this time. @NatWest_Help This is beyond dangerous.

  • charles_rogers_ Charles Rogers (@charles_rogers_) reported

    @Psmudge1972 @Ianblackford_MP you mean rbs owned by natwest and headquarters in jersey... like said banks are a problem globally dont put scotland indy on this

  • Stevo04937960 Stevo (@Stevo04937960) reported

    @Fletch832 I can transfer money from NATWEST to coinbase no problem.

  • lxkozade Luko 🎈 (@lxkozade) reported

    @natwest please stop shutting down the app at night. It’s actually very dangerous

  • CLAPACOMMUNITY CLAPA Community (@CLAPACOMMUNITY) reported

    Do you work for Natwest or know someone who does? This #GivingTuesday @NatWestGroup employees can claim £125 to donate to their chosen charity if they set up payroll giving for the first time or increase their existing monthly donation. It's a great, easy way to support our work!

  • danrowley26011 Dan Rowley (@danrowley26011) reported

    @natwest your machine ate my money and now I can do everything other than find out if the problem has been resolved as it wasn't resolved when I was there. Can't even contact the branch directly by phone to see if this resolved.