NatWest status: access issues and outage reports

Problems in the last 24 hours in Matlock, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

• 
  Wolves Gang (@wolvesgang20) reported 53 minutes ago from Hucknall under Huthwaite, England

  I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 7 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Phil page (@sixthtimelucky6) reported 9 minutes ago

  @GavinBoby @RedbridgeLive despite several complaints about the use of the former NatWest bank as a mosque in Barkingside High St it appears you have decided to not act upon these!! You are truly letting the community down by not taking us seriously !!!

• 
  Smegton of the Kettle Isles (@Kettle_of_Smeg) reported 14 minutes ago

  @NatWest_Help And what would be the point of that? If you know anything about the web banking interface that NatWest customers have to interact with, you'd be able to very quickly discern that me sending you a load of personal details is a complete & utter waste of time. You'll probably instruct me to visit a help page or ask Cora, or some other inane convolution of pointless steps, or worse, enter the 7th circle of hell that is your automated telephone system. But at no point will I actually be able to speak to anyone who knows the first thing about the tools NatWest inflicts upon its customers, nor who has the slightest hope in hell of actually fixing it. This is most likely the result of the people you (& ultimately we, the customers), pay eye-watering amounts of "Consultancy fees" to, never themselves having had to use the systems they implement & which are likely coded by a team of crack slaves in an Utter Pradesh sweat-shop. So I don't, under any known usense of the terms, expect a satisfactory resolution, but I did get to air my grievance.

• 
  Jijingi u Ter (@jijingiUter) reported 19 minutes ago

  @iSlimfit God bless them indeed Deloitte leads with 26 weeks full pay from day one (flexible too can spread it out), same for NatWest, Aviva, and BT. Proper family support like this is a game-changer. Makes you wonder when more sectors (and countries) will catch up.

• 
  Rich (@rich_rdctd) reported 19 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  Mr Bastardos (@Ken_Stonger) reported 24 minutes ago

  @flying_rodent She didn't say bankers, she said someone working in a bank; city boys at the BofE might take 3 hour lunch break in the pub but your local Natwest cashier won't

• 
  Apurv Nagpal (@apurvnagpal) reported 28 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Sam Hosier (@AutoInfatuation) reported 31 minutes ago

  As of 1st June I am going back to being solely self employed and will need a new business account as a Sole Trader. Given up with having a physical branch to go to as we literally only have a HSBC and a NatWest left in my town now 🙃 Have had both a Monzo and Lloyds LTD Company Business accounts before and have a Monzo personal account I quite like. I keep being told Revolut Business is really good now they have their banking license? Most of my payments will be made via BACs either way, only need access for myself and also needs to be able to link up to Xero. What Bank does everyone suggest to go with or even avoid?

• 
  Ian Darbyshire (@Ian_darbyshire) reported 32 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Paul Lewis (@paullewismoney) reported 36 minutes ago

  @Helixd @OborneTweets It was entirely different. Coutts didn’t debank him. It told him he was no longer welcome as a customer and offered him an ordinary NatWest account - it owns Coutts. It was F who turned it into a victimisation story.