NatWest

Is NatWest down in Matlock, Derbyshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Matlock, Derbyshire, England 02/07/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • wolvesgang20 Wolves Gang (@wolvesgang20) reported from Hucknall under Huthwaite, England

    I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I had to wait a long time before being able to speak to the Fraud team and getting the payment released. I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account *continually* being blocked. Frustrating

  • frayko Anthony Jacques (@frayko) reported

    @OmazeUK Hi Omaze. I signed up and paid £10 on Sunday for the Lake District House. Looked on my NatWest and it’s come out. Checked my email and nothing there - done rest password and nothing. I think something has gone wrong. Can you help me?

  • ChrisDay1066 Chris Day (@ChrisDay1066) reported

    Waiting to pay large abouts of cash into my account, Have to wait in the 1st room rather than the cashier room because of privacy! WTF #natwest what privacy, I'm standing 20ft away, no privacy before covid so why now. Absolute nonsense, 2 cashiers on duty yet only 1 active !

  • TheEmperorSagar Emperor Sagar V Chauhan I (@TheEmperorSagar) reported

    Won my complaint against NatWest, and confirmed Fraudulent access to my accounts.

  • MrChrisWands Chris Wands (@MrChrisWands) reported

    @NatWest_Help Hi guys I'm having problems with Natwest Investments Online, and I can see from this site I'm far from the only one. Gave up after half an hour on the phone twice....your new portal's wasn't the best when I registered...no reply on the chat help function...1/2

  • Matthew_Lake182 Matthew Lake (@Matthew_Lake182) reported

    @krakensupport @krakensupport Hi! Are you aware of any issues with 3D Secure payment when trying to buy crypto with Visa Debit cards? I've never had an issue before until today. The 3D Secure box pops up, it shows "NatWest" and then goes blank and I can't hit 'continue'.

  • lisalacey32 Lisa Lacey (@lisalacey32) reported

    @NatWest_Help my daughter turned 18 in Jan and has been trying to access her CTF since! Online portal doesn’t work, on hold for 3 hours at a time nobody answers & branch won’t help! Please can someone help us out. This is unreal and the first experience I’ve had with NatWest!

  • JustCur99154773 JustCurious (@JustCur99154773) reported

    @NatWest_Help - you have a call back service so you don't need to que for 20 mins. As soon as someone hangs ups, Natwest calls back service immediately calls back and keeps you on the line for 20 mins. Care to explain the logic? #fail

  • fantabulouskt Katie (@fantabulouskt) reported

    @aomyuu @Ticketmaster @TicketmasterCS Thought it was just me. Got right up to putting my card details in clicked buy now. Authenticated the payment in my natwest up then Tickmaster had an unexpected error!!!! Tickets lost and no longer in my basket! #fuming

  • jigsawbrennan Caroline Brennan (@jigsawbrennan) reported

    @maitlis Thanks for sharing. Your bank should message you about payments, Natwest does. If someone calls, tell them you'll call back, then call your bank (number on your credit/debit cards) and speak to someone in the fraud team, customer services will put you through.