NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 12/09/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Angela2634 Angela263 (@Angela2634) reported

    @NatWestGroup yet again another letdown from natwest is the money taken from my account ever going back? More gone today my advice is DO NOT bank with these they have no concept of customer care

  • pixlz Sharon Dale (she/her) (@pixlz) reported

    @rgarner @NatWest_Help NatWest have a hair trigger for fraud which makes online purchases nearly impossible. One of the reasons I moved my business banking

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @Nationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • Mxx1988 Emma Edwards (@Mxx1988) reported

    @AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …

  • ExplainedHuman Human Psychology Explained in my bio (@ExplainedHuman) reported

    @leoniedelt I use NatWest, never had any issues with them in the past 15 years. I have heard people have had bad experiences with them, but I've never had any issues at all.

  • KitzingerUwe Uwe Kitzinger (@KitzingerUwe) reported

    @NatWest_Help I am unable to bank as I have to blink with two eyes and I have only one eye and unable to find anyone at NatWest who can help!

  • rgarner Russell Garner (@rgarner) reported

    @pixlz @NatWest_Help I am seeing on another forum from a poster a year ago that there is a problem sending OTP messages from Natwest to Virgin Mobile. Guess who we're with? @NatWest_Help – you need to do a *lot* better than this. If we can't do things online, we'll find a bank that can.

  • Zizou9976 Z (@Zizou9976) reported

    @NatWest_Help Can you just help me understand Is there a difference between a credit card statement and a bank statement for NatWest?

  • mounsey John Mounsey🛒 (@mounsey) reported

    @joinmettle Hello. Existing customer, looking to switch more incoming payments from clients over to my (fab) Mettle account. IF/when they are asked for "Bank Name" (i.e. organisation name for the bank itself) should they enter "Mettle" or "NatWest" (or what?) thanks! John.

  • Frugal_ways Deano... (@Frugal_ways) reported

    @NatWest_Help @eon_next @EONhelp This whole scenario could have been avoided, as our card was not compromised and a genuine error has been made by a "reputable" business. When will the customer be put first for once? #natwest #EonNext Once again, we are thought of last.