Is NatWest down in Derry, Northern Ireland?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (36%)
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Login (27%)
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Website (18%)
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Transactions (9%)
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Withdrawals (9%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Verity Glover
(@verityglover) reported
@HSBC_UK hi, I transferred £500 to my son’s account today but it hasn’t turned up. I have been into my bank branch (Natwest) and they say payment has gone and it’s correct acc number and sort that I have paid to before. Please help, he’s going off to University tomorrow. Verity
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Nader Naccouzi
(@naccouzi) reported
I’ve spent the entire day on the phone with @NatWest_Help with zero results. Over two hours on hold and all to get back control of MY MONEY. Terrible customer service. Answer the phone!!!!!! #customerservice #natwest
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BuckyWithTheGoodHair
(@chandniparmarx) reported
Why is it when you call NatWest first time round the Agent is always refusing to help (fraud related btw) and then when you call back the second agent is a bloody LEGEND! I just want to understand, why?
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kimberleyk
(@kimberl3yK) reported
My 93 yr old Nan has just had her NatWest bank account FROZEN @NatWest_Help Because she tried to transfer money to my cousin’s @monzo bank account 😳 NatWest’s questions: why transfer, what’s your IP address, what version of windows you using. WTF.
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MEdmondsLondon
(@MEdmondsLondon) reported
@NatWest_Help appalling service as usual from NatWest. Two large payments ( 2 payees) sent yesterday via online banking have failed to arrive. £3k missing from my account. No explanation, no apology. These online payments should be secure and instant. Anyone else affected?
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David O'Leary
(@Dav1dOLeary) reported
Anyone else having problems with #natwest debit cards? Couldn’t take money out of bank just now 😫
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Susanna Williams
(@organicsdw) reported
I have politely asked you Three Times, by phone, and by digital assistant to transfer credit balance Come on NatWest, and share customer notes between Cora, digital assistant, customer services, phone, emails, credit card and many other departments within your set up..../5
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theBeanMan
(@Sexy_Bean248) reported
NatWest Bank’s customer service is terrible
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Richard Hall
(@Richard3KDN) reported
@JuliaHB1 I wonder how long it would be if I pop down to NatWest in York with my hammer and start tapping away on their glass before North Yorkshire police, arrest me and no doubt not in a pleasant way, given I’m brandishing a hammer! And rightly so!
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Whitlock And Pope
(@WhitlockAndPope) reported
@khaleesi_101 I went down the road to the NatWest branch. They only had three staff in themselves, but they did it anyway and looked pretty displeased when they heard the [redacted] branch had sent me down. Took just under 15 mins. Lovely chap called Les sorted me out.