NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 11/20/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (27%)

    Transactions (27%)

  2. Website (27%)

    Website (27%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxineKMorton Maxine Morton (@MaxineKMorton) reported

    @CooperativeBank surely if I'm sent funds from a coop acct to my coop acct, it should be instant? Why does it always take until the next working day to arrive (sent Fri so I won't see it until Tues), but everyone else they sent money to sees it immediately? Natwest for example

  • NayomieJade Nay (@NayomieJade) reported

    Initial call was masked as NatWest’s number, then disconnected and picked back up but it became VERY obvious. Anyway @NatWest_Help have prevented any money leaving account and the debit card had been cancelled before I even knew what was going on. Great customer service

  • minnieshwinny Nichola & Karl Dean (@minnieshwinny) reported

    @NatWest_Help need help with the CTF. Can’t find daughters paperwork, she’s now 18. It was with ulster bank then transferred to NatWest. Since then, I’ve got married so name changed, my daughters surname has changed via deed-poll and we’ve moved address. Tried 2ring no answer

  • strathcsi Felicity Carlysle-D (@strathcsi) reported

    @NatWest_Help just tried to set up Garmin Pay and found that my NatWest card isn't accepted (along with quite a lot of other banks) do you know if there are plans to support this feature in the future, my phone doesn't have NFC and wanted to be able to pay on the go.

  • thehistoryteac5 thehistoryteacher (@thehistoryteac5) reported

    @NatWest_Help As a result of NatWest having incorrect fax numbers and a CHAPs form that would not download on the international section of their website I have had to pay £1619.92 in extra admin fees, legal fees and interest purchasing a property as it took hours to sort out!

  • Ruth_Thompson91 Ruth Thompson (@Ruth_Thompson91) reported

    @santanderukhelp I need to pay my credit card and can see the account details, sort code and instructions about using my cc number as the reference. But Natwest is not accepting my name as the payee and this must be exact for it to set up a payment. Please help

  • whazzman mark whale (@whazzman) reported

    @FanCambridges Was working as a french polisher in natwest bank Kensington, when who walked through the doors was working on. Princess Diana, no airs or graces and very polite.

  • AnWiBu Andrew Bucknall (@AnWiBu) reported

    @gofundme @NatWest_Help Hi guys! I have (at least) two people trying to donate to my fund but not been able to. It appears to go through, then doesn't. They both bank with NatWest. What's the issue guys? Please sort so they can support my chosen charity @sustrans Thanks!

  • blueskies1977 Stephen Pritchard #FBPE (@blueskies1977) reported

    @kiran205 It'll be NatWest that's the problem

  • ikeanya Ike Anya #EndSARS (@ikeanya) reported

    But I recognise it’s 1am & had a stressful few days. So no hasty decisions. But still have the problem of reimbursing my friend. Then I remember my little used @StarlingBank account. I transfer the money from my Natwest account to my @StarlingBank one. Within 10 minutes I’m done