NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 01/27/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul360 Paul360 (@Paul360) reported

    @NatWestBusiness Many thanks for your feedback. I have absolutely no faith in Natwest and have now raised official complaints regarding this issue and another issue that happened today with a payment confirmation.

  • RachelGibbs2009 Rachel Wilson (@RachelGibbs2009) reported

    Natwest have no clue how to deal with scammers, card cloned 3 days ago and they are still making transactions! Your service is appalling! @NatWest_Help

  • thelistlesslime Archie Lime (@thelistlesslime) reported

    @thedimmick There was a company in the NatWest accelerator, they owned a beef farm down Black Mountain way so they had chosen to go for leather goods too. Can't find their name now though...no help

  • LadyGarland33 Steve Garland (@LadyGarland33) reported

    Dear @Morrisons - @natwest thought my online Xmas big shop to you was fraudulent so declined the transaction. Because of that we've also now lost our delivery slot... There's no more until the 28th. We've got covid and are stuck! Please can you help save our sad little Xmas?

  • Skelly2505 mark skelton (@Skelly2505) reported

    @NatWest_Help hi I missed NatWest a loan repayment and am trying to use the rbs pay by card site to pay it but it’s not recognising the sort code which is 60-19-28 please advise

  • marklith Mark Litherland (@marklith) reported

    @emma_c_williams Actually, since they split from TSB, the customer service to us has been excellent. Especially in contrast to NatWest b

  • d3mology D3M∅LA (@d3mology) reported

    And yes tomorrow I'll call again (after all, what choice do I have?). I'm pissed. And when things calm down I'll definitely be looking to move my accounts away from NatWest. There must be a bank out there without a diabolically inept customer service. Fingers crossed. Now to bed.

  • ConnorJConroy ConnorJC (@ConnorJConroy) reported

    @NatWest_Help @NatWest_Int @NatWestBusiness Natwest app holding my money hostage again.. money disappearing when making a transfer from my savers to my current.. they'll never fix this issue.. "jokers"

  • AshleyAFraser Ashley Adele Fraser (@AshleyAFraser) reported

    @MartinSLewis @MoneySavingExp I have a Manager Suspense Credit on my NatWest Account. NatWest said it was from HCSTC but they cannot tell me where it’s came from. Can you help? What does this mean?

  • katieAL Kate Larsen 李可婷 (@katieAL) reported

    @SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).