NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 12/07/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (33%)

    Website (33%)

  3. Mobile App (17%)

    Mobile App (17%)

  4. Login (17%)

    Login (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help just starting the weekend with my account still blocked by NatWest, no reason why, can’t access my money, running out of people to borrow money from. Received a letter from NatWest, charging me for an unpaid direct debit

  • Nerhv1 Nerhv (@Nerhv1) reported

    @NatWest_Help 9 times I have attempted to phone NatWest customer service. 7 times I have been redirected to the wrong team, and twice I have had the phone put down on me. How can I contact the DigiDocs team without dealing with representatives that have less than 5 braincells?!

  • MrDC_Harrington David Harrington (@MrDC_Harrington) reported

    @NatWest_Help Hey NatWest. Is there an issue ATM with Visa Debit Cards making payments online? Two separate Visa transactions failed this morning, MasterCard worked.

  • dawnlouisa Dawn Hoskins (@dawnlouisa) reported

    @NatWest_Help can anyone help with the opening of an account for my Ukrainian guest we applied two weeks ago & have since not heard anything. I’ve called NatWest twice today, each time I’m told to make this enquiry online!

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help After 30 years with NatWest my account has been blocked. I have had no notification from the bank, I have no access to my funds,and I am now incurring costs for direct debits not being paid, and I have no means of paying every day living costs

  • amdawson384 Ann Dawson (@amdawson384) reported

    I have now transfered almost all of my money from my account. I am so disappointed with the fact that Natwest have done nothing to improve the terrible external state of the East Ham branch. I have been your customer for nearly 30 years but it is a worry that basics are ignored.

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help account been blocked for over a week now, no response from NatWest, can’t access any funds, just been charged for a direct debit not being paid, running out of money for food and every day living, what a service

  • RudolphHart RudolphHart I STAND WITH THE UKRAINIANS (@RudolphHart) reported

    @FrancisMaudeAdv I am going to outbid @elonmusk to buy Twitter by using the +1$ facility ... then I shall pop down to Lloyds, HSBC, & NatWest for a loan... then I shall fill the car and **** orf into the sunset just for the hellovit!

  • Cryptdropper88 CryptoDropper (@Cryptdropper88) reported

    Still having the odd withdrawal issue to my Natwest account. Company contacted me today to say 1 didn't work. Natwest unable to admit they have widespread problems for customers. Not had my council tax rebate either yet, many around me have. @NatWest_Help did you eat that too?

  • StevenHDyson Steven Dyson (@StevenHDyson) reported

    Yesterday I gave my card details to a fake NHS COVID website following a fake COVID alert. They then had the audacity to ring me pretending to be NatWest's fraud team to transfer my accounts to new ones. Be careful. Thanks to the real @NatWest_Help who were excellent