NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 03/18/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help Don not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help Don not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES

  • Eva250178 Tisnov (@Eva250178) reported

    @NatWest_Help hi, having issues getting my new CC verified on natwest Google pay app. Been told I can't do it, primary card holder can't do it. Spoke to someone a week ago, got told 72 hours,still nothing. Can someone contact me to sort it. Being passed back and forth. Not happy.

  • NatWest_Help NatWest (@NatWest_Help) reported

    @Eva250178 That's fine. You can follow the below steps to try again: - Log in to your Natwest app, ensuring that you have the most recent version downloaded - Select the card you're trying to add then 'manage my card and google pay' 1/3

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

  • chippieyamin Benjamin Hunt (@chippieyamin) reported

    @NatWestGroup Outrageous phone manner and behaviour by NatWest today. Absolutely no empathy or sympathy exhibited towards someone who has been a loyal customer go 38 years. Through no fault of their own.

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • GalaxyPuppet GalaxyPuppet (@GalaxyPuppet) reported

    @NatWest_Help I've been trying to unlock a Natwest card for hours now. Tried multiple ATM's, but get the message "The service is temporarily unavailable". How long is temporary? I've been sat outside one of your banks for 30 mins waiting to speak to your customer services 1/2

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • LaSarine Charles Evans (@LaSarine) reported

    @NatWest_Help banking with NatWest Intl and having one of your credit cards makes it next to impossible to set up Apple Pay.