Is NatWest down in Derry, Northern Ireland?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (30%)
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Login (26%)
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Transactions (24%)
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Mobile App (15%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Sticher
(@KarenSticher) reported
@NatWest_Help I've since changed our utility bill account to only my name, in case that was the issue, but DigiDocs just rejected that bill too. So it looks like the only option is for me to set up a joint account with my bank rather than NatWest. How can such a basic process be so flawed?
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Raistlin/G*P
(@RaistlinGP) reported
@NatWest_Help If you have any ideas, though, it would be great. From Wise, she initiates a payment, selects to authorise it through the NatWest app. The NatWest app asks which account she wants to pay from (there’s only one account anyway)… and then she gets a “technical error”. No detail.
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Natalie Stylianou
(@natstilly) reported
@The_JamesJordan I work for NatWest unfortunately they took that away from us after covid, but we can still help you open the account online just come in with your phone and documents and we are happy to help you open it
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🇬🇧Kerryann 🇬🇧🌻
(@kerryann_cw) reported
@The_JamesJordan Definitely not @NatWest_Help , I had to take all documents down and the advisor refused them because my child’s school letter said to Branch Manager! Instead of “To NatWest” gave up in the end as the advisor was so rude and judgemental.
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Ed Magee
(@whereisedm) reported
@NatWest_Help shocked and appalled I can’t order and pay for foreign currency via telephone and can’t pick it up at a local NatWest branch in Camden but have to go to Wood Green - this is a terrible service for your customers
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NotSoSexintheCity
(@notsosexintheci) reported
@lil_fairy_doll Natwest are useless for customer service, which is ironic as the customers technically bailed them out.
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Carol Williams
(@CarolW2170) reported
@MartinSLewis I'm an existing customer. Can you advise me on how this works please as my credit card rate is quite high with natwest at the moment . It's something like 19% .
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Jonathan Rhys Powell
(@_JRPowell) reported
@Enwdefnyddiwr1 @Wrexham_AFC Likewise, I accessed the site early and there were plenty of Mold Road seats available. Got to the basket and payment page. Approved £32 in my Natwest App and then the page crashed seconds before completion. Then the tickets had gone - @Wrexham_AFC improve this system please!
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Ian Nelson
(@IanNelson) reported
from
Inkberrow, England
@markloydall @MartinSLewis Natwest have always been on my worst 2 banks list going back 33 years when I opened an account at Uni and problems thereafter.
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jimmy ONE
(@jimmy__ONE) reported
@NatWest_Help @markrickaby Same here. Transaction notifications stopped working a week or 2 ago on my iPhone and iPad. I’ve tried reinstalling the app and toggling notifications on/off. Nothing helped Any news on this problem NatWest?