Is NatWest down in Derry, Northern Ireland?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derry, Northern Ireland
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (32%)
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Login (25%)
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Transactions (23%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Lancaster
(@Kiefer1667) reported
@NatWest_Help Thanks, there was a technical issue as it says i have an old account from when i must have had a natwest card from years ago, so was advised by a natwest advisor to complete an application for an rbs card, waiting to be approved..thanks for the follow up....
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David Green
(@david52010) reported
@NatWest_Help Because of the forthcoming lack of customer service on the Isle of Wight, does NatWest suggest that I move to an alternative Bank who will serve their customers.
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Smudge
(@Stephen46307644) reported
@cafthered @GlennAirey @ColdHandsHeart Got some funny looks when I took the bottle in Natwest yesterday to help pay the gas bill.
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JD
(@AnnoyedBouncer) reported
@LBC when #natwest app is down like it is now!!
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Nenajj
(@nenajj) reported
@NatWest_Help You finally get passed digital assistant Cora who is like M3ghan! (Her goal is to not allow you to speak to a human)! To a 26 minute wait for customer services. Not the Natwest I remember.
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Clare Parslow 💙⚓️❤️
(@ClareParslow) reported
@NatWest_Help Oh dear, my own bank won’t help me. Never mind, I’ve been a customer for over 30 years but it may be bye bye #NatWest. Shame that you couldn’t me if I’m a valued customer. Don’t worry there’s plenty more banks out there who will want my business #poorcustomerservice
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Madge
(@Madge21720868) reported
@CooperativeBank Hi ive been with you for 20 yrs but today I opened an acct with @NatWestGroup as the service is awful! cant access my own money! ap is always broken! not sorry to leave. now get the ap working so I can transfer my cash to Natwest and close my acct with you
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M Purssey
(@purssey1) reported
@NatWest_Help Due to NatWest's archaic system I've been told to diarise. So taking into account you can not transfer on a week-end or public holidays, it will take nearly three weeks to complete the transfer. As I said before "archaic" and totally lacking in any customer service.
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exmouthseer
(@exmouthseer) reported
@natwest biometrics stopping me paying any bills. Removal not work. Driving me mad. Just been cut off by your phone answerer who I asked to talk through process in case I’d made a mistake. Disgusting I am a business customer
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David Souter
(@DavidNSouter) reported
@natwest You are NOT experiencing high customer demand. I am experiencing no customer service. As for the patience for which you keep thanking me, it was exhausted long ago. And if your online service was capable of answering my urgent query I would obviously be using it.