NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 01/27/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BrendosJohn Brendos John (@BrendosJohn) reported

    @MartinSLewis @OfflineAnnie My mortgage fix rate end April and we where invited by NatWest that we can switch now to a tracker mortgage 2years @ 3% . Unsure what to do

  • Wiangmar Ad Taylor (@Wiangmar) reported

    One of the most irritating things about NatWest (aside from the terrible interest rates) is that, if I want to pay into another account, I need a ruddy piece of hardware to stick my card into to get a code LIKE IT'S 2005 STOP IT Just text me a code or in-app it @NatWest_Help

  • MattAgileCoach Matt Hosking (@MattAgileCoach) reported

    @TheEdenSessions @LionelRichie So the problem is that with higher value tickets (and multiples of them), you are not passing the payment authorisation requirement back from Natwest bank, and are just failing the payment. It worked with Barclays in the end.

  • SamPrentice The Real Sam Prentice (@SamPrentice) reported

    Anyone else using the @NatWest_Help #natwest App mines been crashing for over a week now when you log in, little to no help.. do I really need to change banks to get this resolved? #natwestapp @firstdirect you in ?

  • peterclaridge1 peter claridge (@peterclaridge1) reported

    @YardleyShooting @LloydsBank Terrible that one has to fight like hell to speak with a manager. In my view most people don't ask for a manager unless they are getting nowhere with the customer assistant. Disgraceful service and it's not just Loyd's Bank either. Natwest are the same.

  • hapsci Heather Doran, PhD (@hapsci) reported

    A story that might help others. We were due to be able to see new rates for our mortgage the weekend of the interest rate rise / Liz truss fiasco in Oct. We were unable to log in / get in to accounts with Natwest over a 4 day period. I complained & yesterday was offered

  • ginger_nick Ginger (@ginger_nick) reported

    Hey @NatWest_Help please help me make sense of this. You say you charge 2.75% when using your CC abroad... Unless you use one of your special travel cards... Called... NatWest credit Card or Reward black Credit Card... AI have a NatWest credit Card!

  • LABGInfo Langport Area Biz Gp (@LABGInfo) reported

    Our business group currently banks with @NatWest_Help, & has unsuccessfully been trying to open a new account. It has not happened for whatever reason, and we have been trying since last year. We need an online account. Should we look elsewhere? Help is required, please #natwest

  • FinleyGomez Finley Gómez (@FinleyGomez) reported

    Don't even get me started on the NatWest bank app ad, It's beyond terrible

  • tomseynoneck tomsey ⚒ (@tomseynoneck) reported

    If you bank with natwest take your money else where!! Customer service is a joke , think they own your money!!!! I'll be going elsewhere away from the bank of Scotland group!! #natwestbank