NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 01/16/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

  • writerlex Lex Coulton (@writerlex) reported

    @Barclaycard hallo - my husband paid off his Barclaycard balance on 27/3 but the balance does not reflect. The payment left his Natwest account on the same day, but we can't get through to your phone line as it keeps dropping the call. Help!

  • AlanShe39803412 Alan Shepherd (@AlanShe39803412) reported

    @NatWest_Help Today my 18year old daughter tried completing her child trust fund to be released. The site kept saying errors. got to the point where to transfer the money and system said unable to VERIFY her NATWEST bank account- HOW CAN IT NOT RECOGNISE its own account????

  • louisesmith510 Smithy (@louisesmith510) reported

    Home insurance with @natwest is an absolute disgrace. £450 excess & they can't send anyone out to dry out and assess a bathroom for 2 weeks and then potentially another 4 weeks after that before any works can begin. Utterly useless and no help when you need them #natwestinsurance

  • NatalieBarfoot Natalie ❤️ (@NatalieBarfoot) reported

    @NatWest_Help The issue is I keep getting emails from this address but I’m not a NatWest customer so wanted to double check

  • christinetitley christine anne title (@christinetitley) reported

    @natwest i recently had to complete an ID confirmation on line. Just saying , i cannot see anything without my glasses on so found it impossible to complete the photo section ! Maybe adjust the system ?

  • AAHJR Alexandra Maddocks (@AAHJR) reported

    @NatWest_Help nearly 3 weeks now I have been trying to register a POA. Your smart forms don’t work. It’s impossible to speak to anyone and the webchat is useless. My local branch has closed down. This is shameful service NatWest. A great lesson to never bank with you.

  • malew51 John W (@malew51) reported

    @IainKewley @GefMongooseIOM Not new problem: Years ago my NatWest credit card, ironically supplied by IOM Bank, was cancelled by them after a period of disuse. I asked to renew the card and, despite my decades of faultless custom, they refused as not UK resident. Fortunately I had another bank's card.

  • NatalieLee17 Natalie Lee (@NatalieLee17) reported

    @NatWest_Help @dhale85 Did anybody get a solution to this NatWest problem?

  • MJenkins88 Michael Jenkins (@MJenkins88) reported

    Think "Sign in with Google" but "Sign in with NatWest". This is similar to what some US banks tried to do with their Authentify service last year which allows other companies to utilise the trust consumers have and the checks that banks carry out.