NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 02/04/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (18%)

    Mobile App (18%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnno1961 John Palmer (@Johnno1961) reported

    I called NatWest customer services as I managed to lock my debit card. The initial line charged £3.50 per minute. I brought this charge up with the NatWest operator for him to put the phone down on me. So much for customer service @NatWest_Help @NatWestGroup

  • spotjot spotter jotter (@spotjot) reported

    Hello @EpsonUK, You have a known issue with ReadyPrint taking payments from Natwest, and yet you have disabled MY printer because of a problem which is not my fault. I cannot phone up to pay, and cannot print anything. Please sort this out, I am not the only user affected!

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people

  • KhyleDeen Khyle (@KhyleDeen) reported

    @NatWest_Help @arrivanorthwest Ok, how long should I wait before contacting? Really think there’s a problem with NatWest and Arriva when using Apple Pay, my other bank works fine whenever I have to use it in this circumstance, these issues happening too much now, already lost out on £4+ last time

  • janie1305 Jane Hamilton (@janie1305) reported

    @scotgov @NatWest_Help @RBS_Help since RBS switched child trust fund to NatWest this service is an absolute disgrace 1 month later and my son still can’t access his trust fund money! On hold for 3 hours at a time and still never manage to speak to anyone!This needs to sorted ASAP

  • Knight1Tim BlackKnight (@Knight1Tim) reported

    3 The last document was sent to NatWest 23/02/2022 and according to all the info I’ve had so far is that it would take no longer than 10 working days. It’s now 14 working days since you received it? Can I ask how much NatWest make in interest on dead people?

  • stevo_0151 stevo_08 (@stevo_0151) reported

    @NatWest_Help @ideal_home_show don't use NatWest they close your account down for no reason and don't give you an explanation. they keep also keep hold of your mone its been 5 weeks and still no commucation from them. check out the Facebook group NatWest closed my account, they have done it to 1000's of people

  • katielouise_j KatieLouise 🌙 FNATIC (@katielouise_j) reported

    holy moly im so annoyed at natwest (my UK bank) trying to get a new card after they blocked my old one because they thought its details were found online or some ****, BUT DIDNT TELL ME THEY DID THAT so just one day i tried to use it and OFC it didnt work..

  • harlo786 Dan V (@harlo786) reported

    Oh and my new relationship manager pathetic waste of space Iv made complaints but nothing. The guy doesn’t respond to my messages and never picks up my telephone calls Natwest definitely don’t support small businesses from my experience Time to find another bank

  • ddymurphy 🧑🏽‍🦯diddy (@ddymurphy) reported

    Been on hold for an hour and a half! Do natwest have people working in their call centre or nottt #natwest @NatWestGroup