NatWest status: access issues and outage reports

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JoeRoot𓃵 (@NO_1TestBatter) reported 9 minutes ago

  @temporary_sw6y Right taking down this post bcz i checked from Espn & it hasn’t mentioned it as bilateral but as Natwest series so got confused.

• 
  Phony Bliar (@phoneybliar) reported 9 minutes ago

  @guinevere_86157 19% is high by historical standards, and compares favourably with other Retail Banks e.g. RBS was down at 4% before the financial crisis, and NatWest is currently 14%. The economic impact of 30% should also be considered as this is capital that can't be used to support lending.

• 
  Linda Pennock🙂 (@LindaPennock1) reported 13 minutes ago

  @bsd_junkie @DamianLow3 She stepped down after admitting she was the source who discussed Farage’s relationship with Coutts with a BBC journalist. NatWest said the disclosure of confidential customer information was unacceptable.

• 
  Le Ref (@LeRef5) reported 15 minutes ago

  @Feargal_Sharkey @NatWestGroup It was the public authorities that delayed it that long you halfwit. The plans were formed in 1940s (public control) The land was bought in 1975 (public control) Plans were dropped in 1976 after a Public Inquiry on the back of NIMBYism (public ownership) Plans were revised in the mid 90s and not pursued as there was not sufficient identified demand. Mid West water only merged with SE water in 2007 so the history has nothing to do with them. Nat West's Pension Fund owns a 25% stake, not NatWest. Plans were revised in 2013 and hit the usual barrier - locals, NIMBYs and organised groups have been campaigning against it for decades. So sure, it's all down to the evil privatised companies

• 
  mollieandarchie (@mollieandarchie) reported 19 minutes ago

  @JonBergdahl @alicemodigliani Not surprised after looking around my local NatWest this morning. Staff wearing football shirts! WTF. I let person behind me go first so I at least got the Tottenham shirt cashier. Then I was interrogated why I was withdrawing a few grand in cash.

• 
  Pizza factory (@Pizzafacto90385) reported 21 minutes ago

  Hi NatWest,@NatWest_Help My Ebix Cash Forex Card has been retained by an ATM at Tesco, 825 High Road, Leyton, London, E10 7AA. The card got stuck during a transaction and I was unable to retrieve it. Could you please advise me on the next steps and help me recover the card as soon as possible? Please let me know if you need any additional details from me. Thank you for your assistance. Kind regards,
Ankith Kumar +44 7552909851

• 
  Lorraine Morris (@MLorrM) reported 21 minutes ago

  In the case of Perks v NatWest Markets Plc (evidence given around 2022), Mr Neil Graham — a GRG director, chartered accountant and experienced banker — was cross-examined under oath about the bank’s RMP credit system entries for swap-related credit lines / contingent obligations (often referred to as CLU – Credit Line Utilisation). Key exchanges reported in the materials include: 🔹Mr Graham accepted that the credit-line entry on the RMP system represented the client’s contingent obligation. 🔹Mr Graham agreed it was a factor the bank used when considering in loan-to-value calculations for the overall connection. 🔹When asked whether it could push a connection over a loan-to-value ratio covenant, he answered (subject to market movements) yes. 🔹He further accepted that this could ultimately lead to the connection being transferred into GRG. 🔹Mr Graham is experienced and the testimony is truthful; however, as happened in Ireland - bank’s counsel later attempted to “distance the bank from this evidence in closing submissions”. 🔹Surprise, surprise but bank’s counsel is categorically misleading the Court. 🔹They characterised Graham’s answers as given “on the hoof,” - said it was not his specialist area and submitted that he was wrong on the LTV impact point. 🔹They argued the bank did not accept that the CLU had the effect claimed and that there was no duty to volunteer information about it to the customer. 🔹This was what bank counsel is required to do to keep the charade going and that they cavalierly do so is a scandal in itself. 🔹Mr Graham’s testimony exists and is on the public record, as circulated by campaigners and referenced in related presentations. 🔹So, a senior bank director & chartered accountant with a GRG/risk-adjacent role did accept under oath that the credit line could cause or contribute to an LTV breach and subsequent transfer into GRG. 🔹This is rather obvious and is in fact why the products were sold in the first instance - as confirmed by numerous insiders. 🔹NatWest’s formal position in that case (and more generally) has been to treat such lines as “internal risk measures” rather than customer-facing hard liabilities that automatically breach covenants in the way alleged, and to reject the broader fraud characterisation. But that would be their formal position would it not? When billions of euros is at stake? 🔹Meanwhile customers faced enormous break costs & this fact alone is wholly inconsistent with the characterisation of the credit line as a purely internal risk measure. 🔹It is however consistent with the reality, which is that the bank had booked (and later crystallised) an exposure against their customers and the credit line had been concealed. 🔹That bank counsel filed pleadings that falsely characterised these structures as just fixing an interest rate or just ordinary fixed-rate loans, facilitating the burying of the misrepresentations under layers of legal process - is a further scandal - akin to that whereby the lawyers who managed to lock up innocent sub-postmasters on foot of unsound evidence. 🔹The result for Irish SMEs duped by theses practices was a systematic extraction of value from those SMEs - while the guilty institution and its lawyers ensured that accountability remained permanently out of reach. @ArturNadol7566 @Wftproof

• 
  Web3Alert (@theweb3alert) reported 23 minutes ago

  Most people know Gilbert Verdian as "the Quant CEO" Founder, CEO, the face of $QNT Fewer people actually know what he was doing before Quant existed. 20+ years in cybersecurity across 3+ governments before he ever touched crypto • Downing St • HM Treasury • Bank of England • Ministry of Justice • US Federal Reserve • NSW Health in Aus And of course there's everything on the private sector side with Vocalink and standards with ISO. That's NOT a typical crypto founder resume. That's someone who spent 2 decades inside the exact institutions Quant's now offering interoperability infrastructure to. And the idea for Overledger didn't come from a whitepaper brainstorm either... It came directly out of his work on ISO TC307, the international blockchain standards committee, back in 2016. He kept running into the same problem across every government and bank he worked with None of these systems could talk to each other. Quant was built to solve that specific problem Fast forward to today and that same TC307 work is still active Quant remains one of the core voices shaping ISO standards across 53 countries. The UK picked Quant to build the infrastructure for GBTD, tokenised sterling deposits, with Barclays, HSBC, Lloyds, NatWest, Nationwide and Santander all on board. Overledger sits inside Project Rosalind with the Bank of England and BIS. Inside the ECB's work. Inside the UK's Regulated Liability Network. Inside of UK Finance's GBTD which has received approval by the likes of UK Chancellor & Bank of England. None of that happens by accident. It happens because the guy building it spent two decades inside the rooms where these decisions actually get made.

• 
  Magic hat 🎩 (@themagic_tophat) reported 24 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  Ali@Makely (@MakelyStudio) reported 26 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.