NatWest

Is NatWest down in Derry, Northern Ireland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derry, Northern Ireland 01/12/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (25%)

    Login (25%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • kevintpega Kevin Taylor (@kevintpega) reported

    Shout out to Mark at NatWest for great customer service this morning. Really helpful. Owned the issue end to end across departments and product lines, called back promptly with final resolution. Educated me on their processes so I would not have to call again. Excellent service

  • kaytydaty Kay (@kaytydaty) reported

    The #NatWest app and online banking are back working for me, so try again customers, it seems to be fixed now @NatWest_Help thanks

  • NatWest_Help NatWest (@NatWest_Help) reported

    @mphcoach @NatWest We were aware of an issue that was affecting some customers accessing their mobile app. It has now been resolved by our tech team and it should be back up and running for you now. If not, please log out and back in again. - Jonathan

  • kateweb Kate W (@kateweb) reported

    @NatWest_Help So am I. Apparently I have to fill in the form and wait 5 working days for someone to contact me, while waiting 7 working days for a card. I shouldn't be surprised; I end up having to make a complaint after every interaction with NatWest.

  • Duker5 Conan Ingram (@Duker5) reported

    @terrybhunter @NatWest_Help There's definitely an issue with the app, you're not the only one, there's nothing wrong with my WiFi either, hopefully NatWest fixes it soon?

  • Wesley52972789 Wesley (@Wesley52972789) reported

    @NatWest_Help Does natwest have any control over their scummy fraud department or are they happy for that department to mess up someones account and block that person from buying their 8 week old baby any food or paying any bills??????

  • zee8811433970 zee88 (@zee8811433970) reported

    NatWest app down wtf !!!

  • walker8888 MW (@walker8888) reported

    UK Banks Down: RBS and NatWest banking systems glitch Thousands of customers have complained they can't login to accounts or make payments via online apps within the last hour.

  • ScattyCat Di Beirne (@ScattyCat) reported

    @Alison_Wright82 @NatWest_Help Same! Come on NatWest, admit there's a problem and say when it's likely to be fixed - instead of all this 'send us a DM' nonsense, making it sound like it's an individual fault. It obviously isn't... just be honest!

  • CONCENTRICAsset Concentric (@CONCENTRICAsset) reported

    @NatWest_Help DOWN: INTERNET BANKING APP NOT WORKING, CUSTOMERS COMPLAIN NatWest’s internet banking has stopped working, according to its customers