Is NatWest down in Leiston, Suffolk, England?
Problems detected
Users are reporting problems related to: website, transactions and login.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Leiston, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leiston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at NatWest
NatWest is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (35%)
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Transactions (23%)
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Login (23%)
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Mobile App (19%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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David Lewis
(@positivelewis) reported
@Manics1itsme Manager of NatWest branch in wales here. As a customer you don’t deserve anything. Maybe we can charge you more fees.
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Phil the-trucker 🇬🇧 🏴🏴
(@phibel69) reported
@NatWest_Help yet Another reason why we should never let these globalist banks and deviants in power digital access. They can't even keep a banking app safe #natwest
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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Billy J Wrinkles
(@billy_wrinkles) reported
Hey #NatWest. Pull your damn finger out! Suggesting loging into online banking because the app is down, then sending an access code via the app....which is down, isn't a sensible 21st century solution to your **** up #NatwestDown
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DJ-🏴
(@DJUK61212471) reported
Natwest app back up and working
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إيمان
(@pokimaaan) reported
How has NatWest been down since 8am this morning? 🥴
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Sebastian Garner
(@sebgarner) reported
@NatWest_Help not very impressed that I can’t access my accounts via my NatWest app I would like to know when will it be back up and running
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@DeclanKincaid
(@TheRealDeclanK1) reported
Is anybody else’s NatWest app down? #ThoughtsOfTheDay
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National Fraud Helpline
(@NTfraudhelpline) reported
NATWEST BANK SCAM WARNING; Whenever there is a major issue such as the NatWest banking app going down scammers will see this an opportunity. Be very careful if someone calls, emails or messages you claiming to be from NatWest.
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Deborah
(@Deb0rahKW) reported
It's not just the Natwest App down. You can't do online transactions/payments either. Presumably because you need to approve them in the app. BUT. The Natwest SM team need to be told this...cos duff info being tweeted.