NatWest

Is NatWest down in Leiston, Suffolk, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leiston, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leiston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leiston, Suffolk, England 12/19/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Trueface121 Truth Matters (@Trueface121) reported

    @NatWest_Help Will close my account and would not recommend NatWest , worst customer service ever . Called 5 times in 5 days , promised refund for payment then call hanged up since each advisor tells a different story . Managers hiding behind dont want to talk. I rather move to HSBC or Barclay

  • FramptonRoz Roz Frampton (@FramptonRoz) reported

    @NatWest_Help @sabz_sabz0078 This relates to a post some time ago. Can you tell me if it's a debit card & if we can still use a pin number (not contactless)? Currently use chip & pin, not contactless. NatWest seems to be making banking impossible for many. We want branches, cheque books, not contactless, etc

  • pash22 Ash Paul (@pash22) reported

    @NatWestGroup chair says best way to help poorest is through benefits: Across-the-board UK tax cut wud b blunt, £££ & give wealthy a boost Davies://www.theguardian.com/business/2022/may/12/natwest-chair-help-poorest-benefits-tax-howard-davies?CMP=share_btn_tw via @marksweney

  • macinfoirl Dr. Simon Spence (@macinfoirl) reported

    @GabbyMonaghan Yes I agree. The Ulster Bank app uses the same template as the NatWest app and got better and better over the years. Really hope we get some better competition. BOI’s app isn’t a real app (web page inside an app format). AIB customer care terrible. Hard to find good service

  • kirsten03519311 kirsten (@kirsten03519311) reported

    @DrHoenderkamp @HSBC_UK NATWest exactly the same. Absolutely disgraceful customer service

  • Trueface121 Truth Matters (@Trueface121) reported

    @NatWest_Help Would close my account with NatWest , duplicate payments , no support, You ask refund for your money once day they tell yiu , will get refund tomow and next day they say it will be auto fixed. Theifs . Managers like Jamie don't even want to spk about this

  • Beacons_Walker Colin D. (@Beacons_Walker) reported

    @NatWest_Help So NatWest phone line busy this morning. They offer a call back service. Great. Opt for that. Get the call back and straight back in the queue. You couldn’t make it up. Account will now be closed. Better banks out there I feel.

  • charlgull Charlotte Gullefer (@charlgull) reported

    @DaisyHawken @Eurostar @lastminute_com Last minute never got back to us and Eurostar couldn’t help as it was last minute who booked it so I ended up having to go through my credit card people (natwest) who refunded me and are investigating it! Hope you get it sorted…

  • mandymacara Mandy Macara (@mandymacara) reported

    Worst service ever at Natwest Wimbledon. Been waiting to be served for 20 mins. Queue not moving. All the manager can say is ‘it’s Friday afternoon, nothing i can do. I totally agree it’s not good enough’. Sort it out Natwest!! @NatWest_Help @NatWestGroup @NatWestComm

  • Brahmaselder Tes Amis 🇪🇺 (@Brahmaselder) reported

    @BloombergUK NatWest have taken transactions twice and called it an error off countless amounts of people still not fixed. To me this is fraud, this is a crime, they have taken money that is not theirs. Disgusting excuse for a bank hoping the big CEOs are taken for every penny they have.