NatWest

Is NatWest down in Leiston, Suffolk, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leiston, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leiston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Leiston, Suffolk, England 12/01/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • guy_herbert Guy Herbert (@guy_herbert) reported

    Madness from the usually good online banking at NatWest. Can't access pdf statements at all. No clue why not, they just don't answer their link. Helpline can't help. This is awkward if one's been chivvied into a paperless account @NatWest_Help

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • Sparkles_Debz Debbie (@Sparkles_Debz) reported

    @NatWest_Help is 2 months for a disputed credit card transaction usual service levels for NatWest?

  • NatashaHarrisox Natasha Harrison (@NatashaHarrisox) reported

    hotel has decided to ignore the law and send me "good news" and extend the voucher. Just give me my money back! I think as I'm still in a contract with them due to this voucher date, I'm going to end up having to ask @natwest to help, because Im doubting this refund will happen!

  • BronwynEmilyJ Bronwyn Johnson (@BronwynEmilyJ) reported

    @LukeMassie After being a NatWest customer for over 14 years, I’ve decided I needed alittle change. So Ive joined @monzo instead. I’m tired of constantly having to wait for my money to hit my account, online banking going down frequently and not to mention the apps own issues! I like that-

  • HMSScamander Heathcote, RN (@HMSScamander) reported

    @lordbid @simon__roberts @Kingbingo_ NatWest are also changing their debit card service provider from Visa to MasterCard. That is a huge red flag for me, although ultimately all they are both probably as bad as each other.

  • katielbrindle katielbrindle (@katielbrindle) reported

    @NatWest_Help hello! I have a notification on iOS for my NatWest app, but there isn’t anything in the app this could be referring too?? I have no idea how to get rid of it, any help would be appreciated!!

  • sophb66 soph v. 885 (@sophb66) reported

    @CritchD85 @NatWest_Help @MetroBank_Help So we have to call to sort out our mortgage? **** off I ain’t doing that. metro and NatWest need to sort this out it’s disgraceful

  • CritchD85 Critch (@CritchD85) reported

    @NatWest_Help @sophb66 @MetroBank_Help They said if I make a significant change to my Metrobank mortgage, like increasing my loan, my mortgage becomes a "Natwest mortgage" and I get online access. So I don't have a Metrobank mortgage but I don't have a Natwest morgage. What do I have then?! A downgraded experience.

  • meandbee2 me and bee (@meandbee2) reported

    @treezbee @NatWest_Help @TravelCTM_UK I am having the same problem. They are more bothered about payments than getting citizens back to the UK it seems as I have no other bank apart from Natwest and because they don't comply with psd2 I can't get my booking confirmed.