NatWest status: access issues and outage reports

Problems in the last 24 hours in Leeds, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

• 
  Cloud Surfer 💫 🇮🇸 (@777flyaway) reported 19 minutes ago from Sissinghurst, England

  @natwest Hi there , my app isn’t working atm .. any ideas when it will come back online please ? #natwest

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Felicia Barker (@Eiphel) reported 5 minutes ago

  My phone is bricked. I cannot buy a new one because Natwest will not authorise payments without my phone. I cannot use someone else's phone because if you change your number they disable all new devices for three days. I have no way to access any money.

• 
  Carrooollliiiiine 🇪🇺🇪🇺🇪🇺 (@Faye_Corgasm) reported 7 minutes ago

  @PostOffice Thank you Stephen, the problem is, that the staff member entered a sort code for Santander (who I have never banked with). Do you suggest I contact Santander, NatWest or the issuer of the cheque (HMRC)?

• 
  zafar mir (@zafarmir6) reported 11 minutes ago

  @NatWest_Help @Stallulah2 NATWEST had no grounds whatsoever to deny me access to MY MONEY. What on earth is the world coming to when a genuine law abiding individual who works for a living pays thousands in VAT & TAX to HMRC is then subject to being denied access to his own money. I am utterly disgusted

• 
  out of context ᶜᶦᵗᵃᵗᶦᵒⁿ ⁿᵉᵉᵈᵉᵈ 🤖 (@ooccnb) reported 15 minutes ago

  NatWest reintroduced the mobile service in Cornwall in 2005, after HSBC ended its own version due to costs.

• 
  Anna Rutherford (@Dr_Rutherford) reported 18 minutes ago

  @mostin Feel your pain. We have spent weeks of time this year on the phone to NatWest, just trying to keep our account open to us. ‘Computer Says No’ seems to be across every service & system post-covid.

• 
  Natalya Dell (@natalyadell) reported 19 minutes ago

  I eventually read out www CC-Company dot com slash accessibility website URL which literally said they encouraged deaf customers to use Relay UK. *silence* Then: Grovelling apologies & several minutes of whittering about "NatWest touch-type system" (Minicom or actually Relay UK).

• 
  North Taiwan Archaeology (@TaiwanAbroad) reported 20 minutes ago

  Lengthy exchange with Natwest Help boils down to local law in country of residence (China it appears, as Taiwan is termed 'Province of China' in Natwest printed letters) being the reason for closing accounts of UK residents in Taiwan. Disappointed @NatWestGroup @NatWestBusiness

• 
  Darrell Maclaine 🇺🇦 (@darrellmaclaine) reported 23 minutes ago

  "When they decided on Qatar Should have checked the VAR What a foul, so bizarre" There you go, @Baddiel & @FrankOnTheRadio - I'm giving you seven days or I'm sending Joe Lycett back down to Natwest.

• 
  EMSxMUA (@emsmua82517) reported 24 minutes ago

  @monzo Is this for real that I have to POST a ****** cheque to pay it into my account? It's 2022 & you claim to be a modern bank but I have to POST it? **** right off, it's going into NatWest & this is why I can never use you for my main banking. Ridiculous.

• 
  Rob (@SneakyBear1987) reported 24 minutes ago

  @NatWest_Help I'm getting fed up with getting text messages claiming to be from you. They come up as NatWest. Claiming I've spent such and such and has a code. I'm not a customer of NatWest but using my number.