NatWest status: access issues and outage reports

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Lancaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Apurv Nagpal (@apurvnagpal) reported 9 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Proper Memes 〓〓 (@Proper_Memes) reported 13 minutes ago

  @Blokeonabike2 @RupertLowe10 I quit Natwest years ago for their atrocious service. Took me years to close an empty ISA despite contacting them several time. I opened a personal account with Starling so I could have a business account with them. Comes with free, simple invoicing/bookkeeping system too.

• 
  Richard (@NorfolkCannon) reported 15 minutes ago

  @robprogressive The amount never changes. Has he changed bank NatWest let him down last time

• 
  Fiona Hurst (@fiffihunnybunny) reported 18 minutes ago

  @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

• 
  Paul mear (@spottywolf) reported 18 minutes ago from Ludlow, England

  @MartinSLewis Mortgage question - my fixed rate is up end of June with NatWest 🥲 Got 7 years left. Fix or tracker ?

• 
  Gary Jones (@GaryJones136439) reported 22 minutes ago

  @HillingdonPosh I worked and played for Natwest for many years. Originally had 2 sports grounds. One in Norbury and the one that is now the Palace Academy site (which some people refer to as being Sydenham as it is just around corner from Lower Sydenham train station).

• 
  Rich (@rich_rdctd) reported 22 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  Njeri Thorne (@NjeriBt) reported 24 minutes ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  An Engineer (@deloreancars) reported 30 minutes ago

  @PaulReadGB @LifeThruSpecs Credit cards carry insurance by law. They don't like it, and might even claim it's not true. But squirrelled away in a dark corner of their website is a crappy little form to fill in so they can begrudgingly comply with their legal obligations (been there, done it with NatWest).

• 
  DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported 34 minutes ago

  Anyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!