NatWest

Is NatWest down in Lancaster, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Lancaster, Lancashire, England 12/16/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Stereotypcalgmr J A Akhtar (@Stereotypcalgmr) reported

    @NatWest_Help Hi NatWest after 20 years of being a customer thanks for telling me get lost and go find another bank because I have the temerity to work abroad. Really great customer service, even though I still use your bank for direct debits and whatnot.

  • bluemooner1969 david lennox (@bluemooner1969) reported

    @NatWest_Help really unhappy with the service from natwest at the moment. Three attempts over the past three weeks to amend my loan and each time told someone will ring and never does. Now told I cannot amend my payment and if I want to make overpayments I will get charged

  • Mayonia Mayonia (@Mayonia) reported

    @NatWest_Help I know one business who has huge problems opening an account with NatWest

  • seasalt117 John 🇬🇧 (@seasalt117) reported

    @NatWest_Help Complete rubbish what's the point of having this option if it doesn't work. I Contacted NatWest and they said pay it in at local branch. WTF is the point of this app then.

  • AlpeshP47501296 Alpesh Patel (@AlpeshP47501296) reported

    @NatWestBusiness My experience of NatWest is total failure in terms of response and customer service. They have a 7 week backlog in business banking. Don’t rely on or use NatWest. Go to Lloyds - They are better.

  • geordysocialist yvonne💙 🤎#P&J (@geordysocialist) reported

    Wow, I'm lucky that I don't have debt on my credit card, because NatWest have just written that their interest rate will rise by almost 50% on existing and new credit card balances in September. How is this legal? Kicking people when they're down.

  • ministox Ben - Ministox 🌟🌟🌟🌟🌟🌟 (@ministox) reported

    @NatWest_Help I appreciate you letting me know, but this won't help to feed my kids!!! Im so fed up with Natwest its terrible you treat loyal long term customers like this.

  • EddieRobson Eddie Robson (@EddieRobson) reported

    @paulsgubbins I got paid by cheque for something recently and it wasn't hard, there's still a Natwest in town that takes cheques, but it took me about two months to be arsed to go down there and pay it in

  • mrkeer Vikas Keer (@mrkeer) reported

    @NatWest_Help @NatWest Please stop harassing me and return my money. You've kept it for 10years now, your reclaims department is the worst ever in the world. As a last resort taking on social media, hoping someone in @NatWestGroup will help. Case Reference - PHO-0328473722

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better