NatWest status: access issues and outage reports

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Di Beirne (@ScattyCat) reported 37 seconds ago

  @HMRCcustomers Hi - is there a problem making payments on the app with NatWest? Been trying to pay for 3 days but keep getting blank screen on NatWest app after logging in to authorise payment. I do suspect it's a NatWest problem but I know how busy you are atm so maybe it's you

• 
  P Crizzle (@p_crizzle) reported 2 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.

• 
  DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported 2 minutes ago

  Anyone on here using the natwest bank app , is it down for you too ? Not the normal 15 min maintenance break just unresponsive!

• 
  Joseph Benjamin (@TheEcomLad) reported 3 minutes ago

  @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

• 
  Apurv Nagpal (@apurvnagpal) reported 3 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  jess (@Jessicakillilea) reported 6 minutes ago

  I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

• 
  TJ (@FreeSpiritTJ) reported 6 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  JDBell (@bell_jd) reported 6 minutes ago

  My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

• 
  Dilip16 (@Dilip162) reported 8 minutes ago

  @suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 9 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell