NatWest

Is NatWest down in Kilmarnock, East Ayrshire, Scotland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Kilmarnock, East Ayrshire, Scotland 02/12/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • marcmccolgan Marc (@marcmccolgan) reported

    @NatWest_Help why are NatWest Investments so bad please ? They don't answer the phone and they get multiple pieces of correspondence wrong. I'm trying to move a Child Trust Fund. Please can you put more staff on the phones. It's abysmal service.

  • ZoeZoe76 zoe (@ZoeZoe76) reported

    @mishyblack @MoneySavingExp Google "Natwest closed my account" and see what they are doing to innocent people trying to run businesses or raise families, its awful 😢

  • trixyg tracey stern (@trixyg) reported

    @NatWest_Help please never let me see a NatWest ad talking about customer service. Been holding for fraud squad for 50 mins

  • CambridgeAimee Aimee is Living Through An ABBA Era (@CambridgeAimee) reported

    NAW GUYS SO I PHONED THE NUMBER THIS GUY TOLD ME TO PHONE AND IT ISNT EVEN THE RIGHT BANK??!!??? I DONT WANT TO SPEAK TO NATWEST WTF

  • amy_dickman55 Amy (@amy_dickman55) reported

    @HMRCpressoffice We're trying to get hold of Natwest to get my daughters TF but no joy. Do you have any contact details for them please? Nothing we have works, mails been returned. Branch 'can't' help.

  • LavenderBadger LavenderBadger (@LavenderBadger) reported

    Finally got my Natwest account working after like six months lol.

  • 02kk90 Khalid (@02kk90) reported

    @NatWest_Help This happened on the 2nd of September. The machine malfunctioned as it was about to issue the cash. NatWest sent him a generic email saying they have not been able to find any errors with this specific transaction. Are you kidding me? Shall I involve the police?

  • YvaYvonne74 YvaYvonne (@YvaYvonne74) reported

    @DreyfusJames @HSBC_UK That's banks for you. My sister was distraction mugged for £250 at a NatWest ATM in Cavendish Square and they too refused to put a sign up. They were fully aware of that machine being regularly targeted. They'd rather just give the customer the money back than warn others. /1

  • DSkaith David Skaith (@DSkaith) reported

    There’s currently around 25 people waiting to be seen in NatWest Branch. Advisors constantly telling people to ‘do it online’. Having spend 90 minutes on hold to a telephone advisor i would say the current system @NatWest_Help is using isn’t working. A bank is still a place….

  • Zzz7291 z (@Zzz7291) reported

    @NatWest_Help Hi, I’m trying to transfer money from NatWest to PayPal but it says it doesn’t recognise the business name, any help!