Is NatWest down in Kilmarnock, East Ayrshire, Scotland?

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

1. 

   Transactions (33%)

2. 

   Website (25%)

3. 

   Mobile App (25%)

4. 

   Login (17%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• Royal Bank Business (@RBSBusiness) reported 2 minutes ago

  @misslenn Good evening Amy, My apologies for the issues regarding your debit card. If you cannot unlock the card at an RBS or Natwest ATM, the process can be completed at a Tesco or Tesco express ATM. I hope this helps. (JF)

• Julian Lane* (@julesspaceman) reported 2 minutes ago

  @MartinSLewis the current NatWest switching service clearly stated that existing account holders could switch (from select to reward for instance) and still claim £150.00. As of this morning, they have reneged this. Letter to ombudsman on way.

• TrueZero23 (@TrueZero23) reported 3 minutes ago

  @Hu_barts @ClaiireBarker @BigIssue Fellow Natwest customer here. I also use Online Banking. Never once had to do that. When I lost my card and needed to change my address to have the new one sent to me directly, the most I had to do was provide some form of identification and 2 proofs of my new address. (1/2)

• Pro Rege et Lege (@Proregeetlege) reported 4 minutes ago

  @NatWest_Help I've spoken to NatWest on the live help and they couldn't help so they've given me the number to the NatWest switching team... NatWest should have contacted me if they blocked the switch not just pretend it never happened, awful service for a customer of 17 years.

• Emma Breward (@EmmaJaneBreward) reported 5 minutes ago

  @TheFCA When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Shocking!!! Can you help?

• Robin Stent (@RobinStent) reported 6 minutes ago

  @sytaffel Well quite, this irked me too. I'm particularly suspicious of NatWest's involvement. They make claims about their green credentials on the COP website, but they are still financing fossil fuels.

• ME88 (@Metzy88) reported 8 minutes ago

  @Bitcoinmaxi100 @NatWest_Help Please be aware of Natwest employees at Natwest Ealing branch. There is a female employee who stole a customer's cash deposit and put a witdrawal transaction through the system instead. Please be aware as more employees may be involved and always check your receipts.

• with not from EsqHumbug (@EsqHumbug) reported 10 minutes ago

  @CallumBruceSNP NatWest Head Office 250 Bishopsgate EC2M 4AA London Greater London England As we all know banks are reducing overheads, why have two headquarters when you can have just one, pretty sure they’d shut down the subsidiary office rather than the parent companies one.

• Ollie Clegg (@OllieClegg8) reported 10 minutes ago

  @NatWest_Help the Natwest app is not working, when trying to log in I get an error message saying "Oops, we've had to log you out of the app, please login to complete your request" however, I have restarted my phone, checked for updates, closed the app and attempted to re-login.

• Russell Garner (@rgarner) reported 15 minutes ago

  Yay, Sunday, and we're spending a birthday talking to Natwest's fraud line and checking that payments have actually been taken due to a combination of a shonky insurance website, a shonky SMS passcord system and a shonky IVR system for the fraud call. It's not even 9am.