NatWest

Is NatWest down in Kilmarnock, East Ayrshire, Scotland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/26/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SortOfKnownO Ọrẹolúwa 🦋 (@SortOfKnownO) reported

    @iconicDemoe When I tell you they don't care. It's not just the boots. The counters in HSBC weren't working, NatWest was somehow too. So it's a whole area thing. It's like they don't think the people living here deserve the same standard of service.

  • Adventures_UK BreeseAdventures (@Adventures_UK) reported

    @NatWestBusiness @NatWest_Help Your support and explanation as to why/how €3000 of our money ‘went missing’ 2 weeks ago is absolutely unacceptable!! These payments are time critical and this needs sorting out!! #natwest #natwestbank

  • Moots_j Jamie gill (@Moots_j) reported

    @NatWest_Help absolutely appalling customer service, trying to make a purchase in a shop, you’ve declined a transaction then bounced me between different departments, so far have been on the phone for 45 minutes. If you want frictionless transactions I’d advise not using NatWest

  • many_sides_to Many_Sides_To_A_Story (@many_sides_to) reported

    @JuliaHB1 I spoke to Natwest, who took the money back from British Gas (BG took a new amount out without telling me) and Natwest then cancelled the Direct Debit as BG had broken the DD Guarantee. I then told BG how much I was going to pay and set up a new DD to be reviewed in a year Theft

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported

    @LloydsBank NatWest has advised that you’re having technical issues with payments not being received by people sending from Lloyds accounts, and I, as a NatWest customer, can confirm I’m not receiving instant payments from Lloyds accs despite many hours. When will it be fixed?

  • Gc19802 Gc1980 (@Gc19802) reported

    @NatWestBusiness Where is my f-ing bank account? My business account disappeared Monday & as yet all you've told me is its your fault and will return within a week. Not good enough. I can't pay anyone, can't access funds. Give me back my account please. #natwest #bankfails #lost

  • orgel_dr Dr Michael Orgel (@orgel_dr) reported

    Scotland’s largest bank, NatWest Group, recommends looking into electric cars, but is still financing the companies that build nuclear weapons. Customers of RBS and other NatWest subsidiaries are asking their local branches for help to change this outdated practice

  • Kiri188801802 Kiri (@Kiri188801802) reported

    @NatWest_Help I notice online NatWest are saying there is a problem with payments this morning so I’d assume that’s the issue?

  • RollRage Jo Field (@RollRage) reported

    @AskPS_UK I've updated payment details too, in case this was causing an issue. It hasn't made a difference. Natwest changed our cards from visa to mastercard recently, but cards are activated and ready to use, no problem.

  • orgel_dr Dr Michael Orgel (@orgel_dr) reported

    and our very existence is under threat. NatWest needs to stop funding companies profiting from this global catastrophe waiting to happen. They can do this by taking three decisive steps. First, the bank should announce its decision to eliminate all financial support to companies