NatWest

Is NatWest down in Kilmarnock, East Ayrshire, Scotland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/21/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide My mum doesn't understand she has lack of capacity so is trying to remain independent with my support. All I wanted was someone to call her and run through security and check her account hasn't been fraudulently used. When I rung NatWest with same issue they were amazing.

  • sebgarner Sebastian Garner (@sebgarner) reported

    @natwest your Mastercard Commercial credit card app ClearSpend is about much use as a chocolate fire guard and also trying to get through to Customer Services is another joke the wait time to get through is far too long but that you get with staff working from home

  • DamnCoffeee Matthew 🦔 (@DamnCoffeee) reported

    Natwest bereavement service are ******* HORRENDOUS. Just plain liars.

  • jasongdal2009 Jason G (@jasongdal2009) reported

    I hate #natwest. 35 years banking and only ever struggle to get problems resolved. Moving everything to FD next week. About time.

  • TheNath NotABot (@TheNath) reported

    @MerielMyers Any of the patronising banking adverts promising to help people manage their money better. NatWest are the worst. Stop closing branches and stop charging overdraft fees if you really want to help people!!

  • nat78262144 nat (@nat78262144) reported

    @traceykemp78 @MartinLewis @NatWest Had the same problem. Hours on phone. Online system doesn’t work. Then started asking for utility bills as proof of ID. He’s 18 and disabled! We gave up. They made it impossible to get your money. Over £800 lost.

  • autantizio alpha1 (@autantizio) reported

    @Classicbritcom My dad worked at natwest bank hitchin and in those days all the banks would have a member of staff meet up with like from all other banks to physically hand over cheques etc michael Robbins was one of those bank workers dad met modt says till one day he wasn't working 1 of 2

  • beckismith1993 Becki (@beckismith1993) reported

    @StagecoachYrks @NatWest_Help why doesn't my card or Google pay work when paying for a ticket on the bus my mums is the same I had a very nice driver today who said there's a problem with natwest but last week the driver was so nasty it was horrible

  • Jeffaruni Jeffaruni (@Jeffaruni) reported

    The support centre for @NatWest_Help is so beyond useless that it might as well not exist. I need to call someone to verify for Google Wallet but can I do that? Can I ****. Thanks NatWest.

  • WrexhamFinance Wrexham Business Finance (@WrexhamFinance) reported

    NatWest rapid cash customer? This product is getting removed for new and existing customers. Get an alternative cashflow funding solution in before it’s pulled #cashflow #invoicefinance #NatWest