NatWest

Is NatWest down in Kilmarnock, East Ayrshire, Scotland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Kilmarnock, East Ayrshire, Scotland 02/20/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • lelevans1 Laura Evans (@lelevans1) reported

    @NatWest_Help hi natwest, I need some help with an application for an adapt account for my 11yr old daughter. Her passport is out of date, we have different surnames. I have full birth certificate for her, what other ID will be accepted? She already has a natwest savings account!

  • GrahamBrack Graham Brack (@GrahamBrack) reported

    @purgstallheath @NatWest If there is high customer demand to a customer service number doesn’t that say something about the customer service?

  • Morris2906 Morris Hickey # A POX ON ALL POLITICIANS # (@Morris2906) reported

    @purgstallheath @NatWest Exactly my point! "Customer service" is something they definitely do not understand.

  • Rans1984 Paul Ransome (@Rans1984) reported

    @dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.

  • ericowolabi ΞricOwolabi (@ericowolabi) reported

    NatWest is currently trading at 0.8/0.9 book value. With the BoE expected to raise rates to close to 1.75% by next year, this should more pre-tax profits for the mortgage lender. Businesses, homeowners and others are borrowing more & rising interest rates do help lenders. Hmm.

  • steven_speakman Steven Speakman (@steven_speakman) reported

    @NatWest_Help been on hold now to the collective investment fund for an hour and still waiting! The website was terrible and now the phone line! Im glad I’m not a NatWest customer if this is the way they treat you WOW

  • grauniaddict C T Johnson (@grauniaddict) reported

    @purgstallheath @NatWest Sadly the same fatuous excuse is heard on almost every consumer-facing phone line you call. Banks etc are shifting huge time costs onto their customers. There ought to be a legal requirement for a minimum standard of service.

  • LumsdenSimon Simon Lumsden (@LumsdenSimon) reported

    @SueSuezep NatWest, atrocious customer service.

  • ShortlandsPR Elaine Storey (@ShortlandsPR) reported

    @NatWest_Help Please stop texting me. 5 texts in as many minutes. I do not have a NatWest account and this problem has been going on for 4 years!! Please dm.

  • Deene20919373 Deene (@Deene20919373) reported

    Is NatWest the worst bank in the uk? Stand for ages to get served only one staff on used to have eight windows to serve but at best only ever two staff on. Yet they say they are customer focused. Joke !!