Is NatWest down in Hopton, Suffolk, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hopton, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hopton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Transactions (21%)
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Login (21%)
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Mobile App (18%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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big sadez
(@sadiemaybnot) reported
the natwest customer service lady asked me what i was up to today ive never been caught so off guard in my life
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littlelegs
(@littlel26787685) reported
@fagin_mr @NatWest Banking issues goona get worse
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Daniel Stevanato
(@Stevros1988) reported
@J0sephwormald @htafc @htafchelp I've had the same issue, are you paying on credit card? I've just rung Natwest and apparently there's some fairly new regulations for large payments which has left some retailers needing to update their payment systems so they can process credit card payments.
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Lisa Lacey
(@lisalacey32) reported
@NatWest_Help my daughter turned 18 in Jan and has been trying to access her CTF since! Online portal doesn’t work, on hold for 3 hours at a time nobody answers & branch won’t help! Please can someone help us out. This is unreal and the first experience I’ve had with NatWest!
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lesley robinson
(@lesleymrobinson) reported
Has anyone actually managed to access their child trust fund once its been transferred over to Natwest?! We have been trying since my daughters 18th birthday last September & they don't appear to want to give it to her! We're still jumping through hoops 🙄@natwesthelp
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TJ
(@tim_rigby) reported
@NatWest_Help told I was getting a callback within 6 mins from private bank, 14 mins later nothing. I’m done with NatWest, utter garbage
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Caz Milford
(@Cazarazza) reported
@NatWest_Help is there a problem with your app? I can't get past the first page of a rotating natwest symbol?
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Shazza G
(@ShazzaG8) reported
@NatWest_Help @MoneySavingExp @MartinSLewis Yes and I had to wait a long time before being able to speak to the Fraud team and getting the payment released. I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account *continually* being blocked. Frustrating
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Elsie Bee
(@BirnieLinzi) reported
@superteadrinker I feel your pain. I spent 10 hours over the space of two days going through same issue to 23 different members of NatWest staff. Seems like after 25 mins they automatically cut off & you never get same person again. Ended up explaining problem 23 times. Infuriating.
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Seaneen Mclaughlan
(@SeaneenMclaugh6) reported
@RBS_Help please please please can someone help as I'm at the end of my tether! My daughter's child trust fund matured 26th feb 2022 & I've spent hours on the phone to natwest 03453002585 in a queue (don't know where) until giving in & hanging up.