NatWest

Is NatWest down in Hopton, Suffolk, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hopton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hopton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Hopton, Suffolk, England 12/27/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • smepathfinder Banking Reform. (@smepathfinder) reported

    When is a DSAR not a DSAR? When it’s a NatWest DSAR? I have been waiting for Greengrass and Rose. to supply DSAR for a customer of the Bank. This has taken many months. Can RBS NatWest we trusted? Fines equate to crimes, so no, they cannot be trusted.

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help DM sent. She's sobbing and shaking now after a phone call with Mohammed at the call centre. Nearly 80 years old, and NatWest has already admitted that the error that caused all of this was their fault. This is devastating to see

  • jonny_crane75 JC (@jonny_crane75) reported

    @NatWest_Help I tried to book flights online today. Needed to authorise the transaction through the Natwest app which I did. But the firm is saying they have not received the money & that it’s a problem with my bank. Payment showing as ‘pending’ on my account. Help!

  • PearlWonder1 Pearl Wonder (@PearlWonder1) reported

    @NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being

  • noels_c Noeleen Cohen (@noels_c) reported

    @NatWest_Help I have been cut off 3 times in the last hour from your helplines. If I say how I really feel about how useless NatWest is, my tweet will be deleted. So I beg of you HELP HELP HELP HELP HELP HELP HELP

  • tommy87908687 tommy (@tommy87908687) reported

    @NatWest_Help Hi Martina - zero help on the phones, website, branch or on social media from NatWest. Is it possible for me to reclaim the interest you’re continuing to overcharge back from the bank in these circumstances?

  • malc_hill Malcolm Hill (@malc_hill) reported

    @PunkMacro @julianHjessop By 1977 Natwest reported they had more than one million Access Card Holders. In my Non Exec position at the FLA consumer credit came under my remit so I found put a lot more about Credit Cards than I knew before.

  • LifeOnSkaro Lisa K (@LifeOnSkaro) reported

    @AmazonHelp I think this issue is more to do with Natwest and their Masterscards tbh. I bought multiple things from you guys without a problem, but for some reason, it causes an issue with Audible.

  • Sweggers Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …

  • BasiaMason Basia Mason (@BasiaMason) reported

    @AskMastercard @Mastercard various cards hit a problem when authentication box disappeared from the screen as code came through on the mobile. It took three weeks and one supervisor and then one day for the team to rectify it. MasterCard problem not NatWest after all. Complaints email please.