NatWest status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shelton (@CBTwizard) reported 6 minutes ago

  @CleansedTweets Yep had many do the same to me, I'm now left with NatWest, TSB and Metro (awful). Even the Internet banks like Wise, and Monzo and probably the best upon launch, Starling all folded, same reasons. NatWest has been most crypto friendly, bar selling crypto back to card, that requires TSB. I've even be banned for sending money to Wise, on suspicion of buying crypto with the money, £50 probably, while that was the intent, how would they have known?

• 
  Three Shires Head (@ThreeShiresHead) reported 7 minutes ago

  @AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.

• 
  Joshua Smith (@JoshuaSmit3538) reported 7 minutes ago

  @TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason

• 
  Bradderz (@bradmorgan90) reported 9 minutes ago

  @HJB_News__ She hasn’t done **** all she needs to get back in her NatWest queue telling people to get in the queue that’s all she ******* qualifies for

• 
  Fiona Hurst (@fiffihunnybunny) reported 10 minutes ago

  @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

• 
  Michael Wilcox (@mj_wilcox) reported 11 minutes ago

  @JustEatUK @CUSTOMERRE58657 I have raised a chargeback with NatWest. Awful I’ve had to go to these lengths.

• 
  Kyle (@Kyles_Page) reported 18 minutes ago

  Just so all you little guys with the big accounts know, Man Utd ain’t losing today. And you can take that to NatWest/First Direct whatever bank you choose that offers a competitive interest rate on personal ISAs up to £20k limit per customer

• 
  Joshua Smith (@JoshuaSmit3538) reported 22 minutes ago

  @financialombuds I'm confused Why are investigators keep missing main point? Asking NatWest for card reader won't help because the app requests face recognition to update details in the app Please tell where will reader card fit in?

• 
  Jack Regan (@999Sweeney) reported 24 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  Rich (@rich_rdctd) reported 25 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze