Is NatWest down in Exeter, Devon, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Exeter, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Lou
(@tigerrobin10) reported
@NatWest_Help Still waiting for our "within five working days" callback from the 23rd December NatWest admits their error created this situation. Why isn't someone trying to fix it? Your processes need reviewing if situations like this can occur and are treated so blasé
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Mr Pickles
(@Sweggers) reported
@NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …
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Ashley Lambert
(@AshleyJLambert) reported
@MAMBarLife @BarclaysUK This is the same as RBS, they shut down our closest one saying “use NatWest”. You try and they say oh we can’t help with that ring RBS.
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JC
(@jonny_crane75) reported
@NatWest_Help I tried to book flights online today. Needed to authorise the transaction through the Natwest app which I did. But the firm is saying they have not received the money & that it’s a problem with my bank. Payment showing as ‘pending’ on my account. Help!
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Lou
(@tigerrobin10) reported
@NatWest_Help STILL no call to my mother, 79 yo, entire life savings made dormant by NatWest who admit error. Waiting SINCE 23RD DECEMBER. No one taking actual responsibility to resolve problem and picking up phone
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#2001
(@STOIC_2001) reported
In 2007/8 @NatWestGroup advised me and my wife to put our savings into their bonds stating they were safe - at the time Natwest were well aware of their financial position - we were not, our savings were wiped out when Natwest went down. 3/23
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Liz Tray
(@LizTray) reported
Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.
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Evadne W.
(@evadne) reported
FYI in UK… • HSBC 5 years money 4.34% then SVR 6.29% • NatWest 2 years tracker 4.45% then SVR 6.24% • NatWest 60% LTV remortgage 5 years fix 5% Is there a quiet puke fest?
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hertsgunner
(@hertsgunner) reported
@NatWestGroup @natwest_help why does it take 4 days and counting to resolve my account being inaccessible, the lack of service is incredible, I am stuck in their digital maze, Cora etc are useless, does anyone at NatWest care ?
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Pearl Wonder
(@PearlWonder1) reported
@NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being