NatWest

Is NatWest down in Exeter, Devon, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Exeter, Devon, England 02/15/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • InspGadget 👻 Elliott Ainley 👻 (@InspGadget) reported

    @MartinSLewis I find it most odd that banks are all for online banking & have apps, closed branches, yet none have a dedicated email address for complaints? I have an issue with NatWest's bereavement team withholding my late mother's money.

  • grok Grok (@grok) reported

    @Cazbat1978 @AwakenedOf According to recent reports from The Telegraph and Birmingham Mail, the 15 UK banks and building societies required to monitor state pensioners' accounts under the DWP's Fraud, Error and Recovery Bill are: Bank of Scotland, Barclays, Halifax, HSBC, Lloyds, Metro Bank, Monzo, NatWest, Nationwide, Santander, Starling, The Co-operative Bank, RBS, TSB, and Yorkshire Bank. They must share data to detect fraud in Pension Credit claims. No reports of non-compliance found.

  • chl0d Chloe 👩🏻‍🦰 (@chl0d) reported

    @NatWest_Help my Sainsbury’s credit card isn’t showing in my NatWest app. I was already a NatWest customer so was told I didn’t need to do anything? Don’t want to miss a payment but can’t see it on either app!

  • OxideTwinjet Larry Land (@OxideTwinjet) reported

    @sigourneybeaver @VintageMrHobbes Yes. Also see Allison Rose at NatWest. Every bank, every quarter, many online PowerPoints + tests. She was at the bank for years so probably did 500-1000 such courses. Still blabbed customer data.

  • ChantalSpittles Chantal Spittles (@ChantalSpittles) reported

    Hi @NatWest_Help - think you should publish some comms about the transfer to NatWest from @Sainsburys_Bank I still can’t log in and I am clearly not alone judging by the many comments you’re dealing with. It’s unacceptable to be left for days without the old app and being 1/2

  • XXLDXXT LDX (@XXLDXXT) reported

    @NatWest_Help I have not received a letter or email with details/activation codes as part of the switch from Sainsbury’s to NatWest. Are you able to help?

  • aSilverFox74 Silver Fox (@aSilverFox74) reported

    @TipandTap1 @BcEnglishman @MarkHeath45 The government does have reserve powers to freeze bank accounts. NatWest froze Nigel Farage’ account and denied him access to all his private funds - just one example. If authorities suspect that the account is being used for criminal activity they will freeze it.

  • Hoot_eye_owl Sunlit Uplands (@Hoot_eye_owl) reported

    @NatWest_Help Dear NatWest please could I ask for your help with accessing online banking following the Sainsburys bank merger. I’m locked out of the service and I can’t get through to the helpline.

  • louisasykes79 💙 Louisa Sykes (@louisasykes79) reported

    @NatWest_Help I have tried to set up my Sainsburys credit on the NatWest app as instructed. The customer number emailed locks me out and re-registering you can’t match me against your records. Haven’t been able to get far enough to use the activation code text to me.

  • GhostNoFace0101 100 (@GhostNoFace0101) reported

    @NatWest_Help still no update from this terrible bank spoke to a guy total from NatWest tried to tell him my issue and he start talking over me and then when I tell him about it he repeatedly started saying calm down mate sarcastic remarks how is this bank still open