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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (35%)
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Transactions (26%)
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Mobile App (22%)
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Login (17%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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@HornedLivestock@mastodon.scot
(@HornedLivestock) reported
@RBS_Help I have grave doubts that you can help me given a: I have completed your fraud process (instigated erroneously and incorrectly followed by RBS/NatWest), b: have spoken to customer services about this issue, c: have been unable to register the issue via CORA as you are "busy".
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geoff
(@geoff62132300) reported
@NatWest_Help David . No I was told that a fraud manager would call me ‘today’(yesterday) or ‘tomorrow’(today). Ive banked with natwest for over 20 years and yet im treated like a thief. Its an appalling way to treat customer
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geoff
(@geoff62132300) reported
Spent last night and this morning in ‘conversation’ with natwest help team. Have to say whilst trying their best it was a complete waste of time. How is it right that a bank can deny you access to your own money?? #natwestpoorservice
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BruisedBeatenBlack
(@BlackBruised) reported
@NatWestBusiness @NatWest_Help @NatWestGroup NatWest. Your bank might have triggered a whole lot of problems for me. If someone will take a few hours to actually depart from a set of scripted responses, you might actually help for real, IRL, and not just social media whitewash
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Karen Sticher
(@KarenSticher) reported
@NatWest_Help Frustratingly a DM advised me to speak directly to NatWest's Application Support team via "Chat to Cora", which was a waste of 30 mins as they told me they would only help my partner, not me, despite it being my ID NatWest's DigiDocs has a random issue with. #PoorCustomerService
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Natalie Hughes
(@Nat_HughesComms) reported
Day 4, roof leak, no lights, & more bad weather on the way. 6 chase calls from me, promised the insurance assessor would ring me by 12 yesterday for an appointment, promised someone would ring me yesterday from Natwest, nothing! Terrible service! @NatWest_Help #insurance #Storm
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Irene Jardine
(@ladyjardine) reported
@NatWest_Help can you confirm that by mid summer , there will be no Natwest branches available in Scotland. Please also confirm the closing date for Glasgow as the account will need to be shut down & moved to a new bank. Cheers
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Natalie Stylianou
(@natstilly) reported
@The_JamesJordan I work for NatWest unfortunately they took that away from us after covid, but we can still help you open the account online just come in with your phone and documents and we are happy to help you open it
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Jennie O'Neill
(@jjenniejo) reported
@natwest BEREAVEMENT TEAM Sadly, the response to my DM is very robotic. No personal assistance and simply sent links to upload or complain. VERY POOR PERSONAL SERVICE
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marieolding
(@marieolding75) reported
@The_JamesJordan I doubt it just called NatWest the advisor still working from home and they are closing all local branches!!! @NatWest_Help it’s a disgrace