NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 12/10/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • saidbhin SaidbhinFrank (@saidbhin) reported

    @NatWest_Help I got a call from Natwest regarding possible fraud on my credit card. I immediately called the help line and have been on hold for the past 41 mins, unacceptable

  • SteveCarrera4S SteveA (@SteveCarrera4S) reported

    @CooperativeBank I’ve done complaints before. The problem is solved well before the complains dealt with. Why is it NatWest/Lloyds/Santander/ have brilliant online capability but sadly coop don’t

  • KUkcirtaP Patrick (@KUkcirtaP) reported

    I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.

  • Rainsbury_Net Stephen Rainsbury (@Rainsbury_Net) reported

    @jessphillips We had the same with my kids when they were in university. I sent the same amount each week, and every week the Coop bank stopped it. We swaped to Natwest and they stopped me using a card in a motorway service station, but let me spend 1.2K though my phone in one hit.

  • moe_lightyear Mohamed Hussain (@moe_lightyear) reported

    @NatWest_Help my wife’s been on the phone all day with NatWest Helpline only to be hung up on on multiple occasions. All she wants to do is clear off her balance on the credit card which the banking app is not letting her do. Extremely dissatisfied with the level of service.

  • Alan98410060 Alan (@Alan98410060) reported

    @NatWest_Help hi, I switched to NatWest on 7th March but haven’t yet received my £150 bonus. Can you tell me when it might be paid? Was the main reason I switched because it will help with upcoming expenditure. Thanks.

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported from Baile Mor, Scotland

    Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help

  • walshy68 Matt Walsh (@walshy68) reported

    @NatWest_Help are NatWest and Coutts having problems with CHAPS payments currently, specifically Coutts? I’m told there were problems today, and just seek confirmation either way. Many thanks

  • jwmjwm1951 john maynard (@jwmjwm1951) reported

    @NatWest_Help My debit card has been blocked by Natwest since April 8th. I am currently out of the UK and call charges to the UK are £1 per minute. I spent £30 today trying to reach natwest. HELP me please 🙁

  • leannesturrock Leanne (shop small! thenewaesthetic.co.uk) (@leannesturrock) reported

    Both businesses are trying to push us back in the direction of the other - @AskPayPal say it's up to @NatWest_Help to fix & vice versa. Klook are clearly in the wrong, acting unethically; why are PayPal/NatWest allowing them to get away with it?! Case reported to @CMAgovUK