NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 01/12/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (25%)

    Login (25%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Feerabs ⚽️Footie Mum (@Feerabs) reported

    @DragonPassInt how can I login when every time it tells me either my email or password is incorrect and then when I reset it I receive nothing via email or SMS. I’ve tried everything! Nothing works!! very frustrated NatWest customer

  • benwilliams296 Ben Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇦🇺🇶🇦 (@benwilliams296) reported

    @NatWest_Help trying to call your support line. I’m greeted with “Welcome to NatWest” then it stays connected but no sound. 03457 888 444

  • DaveTBLB Elon Tusk (@DaveTBLB) reported

    @NatWest_Help @pohare551 This is getting ridiculous now natwest. I'm obviously not going to move my accounts because of it but it's very frustrating knowing you're the only bank with this issue! Have all your decent tech people gone to Lloyds?

  • AtomHelp AtomHelp (@AtomHelp) reported

    We've been made aware that Atom customers with linked NatWest accounts are not currently able to fund their Instant or Fixed Savers. We'll continue to help NatWest fix this problem, which seems to be unique to them. We're sorry if you're impacted & missing out on our great rates

  • jigsawbrennan Caroline Brennan (@jigsawbrennan) reported

    @maitlis Thanks for sharing. Your bank should message you about payments, Natwest does. If someone calls, tell them you'll call back, then call your bank (number on your credit/debit cards) and speak to someone in the fraud team, customer services will put you through.

  • MulierFortis Mulier Fortis (@MulierFortis) reported

    @NatWest_Help Is there a problem with the Natwest phone app?

  • antvinvtte A’V🇯🇲 (@antvinvtte) reported

    so NatWest out declining my transactions? 🤬🤬🤬🤬🤬🤬🤬 imma go MAD, who ******** carries their bank card these days

  • Salsapitomnia Salsapitomnia (@Salsapitomnia) reported

    @SanchoPanzaMule @maitlis Agree, an on the ball, NatWest cashier realised my elderly mother was a dupe of scam. She thought she was in some Miss Marple adventure that required the use of her account to help out the authorities. Thank God it was picked up and police became involved. Forever grateful!!!

  • jasonericf Jason 🇺🇦 (@jasonericf) reported

    I still can't log in to the NatWest app despite it being three days and I can no longer log in on the website because I need to do a security check with the card reader. I know, 2022 and still using a card reader 😑 but both the card and reader have yet to arrive.

  • atom_bank Atom bank (@atom_bank) reported

    We've been made aware that Atom customers with linked NatWest accounts are not currently able to fund their Instant or Fixed Savers. We'll continue to help NatWest fix this problem, which seems to be unique to them. We're sorry if you're impacted & missing out on our great rates