Is NatWest down in Ely, Cambridgeshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (38%)
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Website (31%)
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Mobile App (15%)
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Login (15%)
Community Discussion
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NatWest Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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dilly.b
(@dillybraimoh) reported
Having asked 'Sam' at NatWest's call centre, why... 'it takes up to a month to receive a statement after settling a loan, after which it will be reflected on your credit report'... Sam couldn't help me. He'd hung up. So I ask @NatWest_Help @Nick__Howe the same question.
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David suchinskyj
(@DSuchinskyj) reported
I've had a letter that seems to be from natwest saying my ctf direct debit has been cancelled, I want to keep the money being paid but can't contact anyone as I'm kept on hold for nearly 2 hours every day, I need any help or advice please
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Rob Derry
(@RobAdvisor) reported
@rhdixon1 @NatWest It's slower than a phone call as well, so I'm not sure why so many customer service centres have it available. I "chatted" to BT a couple of months ago. It took 40 minutes. I reckon the phone call would have been no more than 10 minutes.
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Ste903
(@Ste903) reported
Has anyone opened an Atom Bank savings account today and found it impossible to transfer any funds into it from a NatWest account - saying sort code doesn't exist?? Seems like an issue Natwest's end? @NatWest_Help @MoneySavingExp
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Beccy Burrow
(@beccynotbecky) reported
Anyone else think @NatWest_Help has gone to 💩 since changing to Mastercard 😒 no end of problems with online transactions and contactless 😤😤 #natwest #mastercard #debitcard
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Ken Smith
(@quattroken) reported
@NatWest_Help This is abysmally poor user experience using NatWest app and online help. No SMS messages was sent following any response.
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Raya.
(@RayaWriter) reported
Avoid NatWest Investments at all costs. Appalling service and broken promises galore and still no funds 3 months later.
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Esta Charkham
(@EstalaChark) reported
@NatWest_Help I notice that NatWest CEO Alison Rose wants to support women led businesses ... well this woman is only experiencing heartache and aggravation from Nat West. Will somebody please respond to me and sort this out.
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madi #BLM
(@yoongii___) reported
@NatWest_Help my credit card has disappeared off the NatWest app and online banking and not sure why could you possibly help please?
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Carolyn Hink
(@carolynhink) reported
@mattfrei @EE @kevinbacon Reading this while in a call queue with NatWest for two hours. Waiting now just out of curiosity as to what the agent has to say when I let go of my bottled up thoughts mostly about the most bloody awful music I have ever had to listen to.