NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 02/01/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesSmith_ James (@JamesSmith_) reported

    @NatWest_Help hello, do you have a full list of your natwest rewards earn partner retailers. I just keep getting sent the same link to your website where all it tells me is sky, morrisons and Nero.

  • grahambishop05 Graham Bishop (@grahambishop05) reported

    @AskNationwide Sounds good but I'd have to clear my overdraft first... not that it will be an issue, what about a loan and a credit card I have with them, could I switch them to nationwide or would they have to stay with natwest?

  • EmmaPippard emma (@EmmaPippard) reported

    The natwest help centre is useless. I forgot my online banking password, but to change it I need my account number (which isn't printed on the debit card), so I don't have my account number and to get my account number I need to login to online banking...what exactly do I do now

  • kekKeki_ Keki (@kekKeki_) reported

    lol NatWest are such a joke my birthday was a literally a month ago and i STILL cant access my child trust fund lmao @NatWestGroup @NatWest_Help

  • ShirtByShirtMT Shirt by Shirt (@ShirtByShirtMT) reported

    @STRshirts I left Natwest in 2018. Used Barclays and Monzo ever since. Not had any problems since switching. Monzo customer service is spot on!

  • saidbhin SaidbhinFrank (@saidbhin) reported

    Just had my call cut off, after being on hold for 46m - I'm working overseas and cannot afford to have my credit card blocked No response from Natwest

  • dto53 David Osborne (@dto53) reported

    @Morrisons Told by customer service that cancellation of order was not their fault. Told it was NatWest at fault. Explained order for elderly housebound relative but operative sticking to script - not our fault so tough.

  • LA42885011 L A (@LA42885011) reported

    @NatWest_Help Natwest Authorised a payment w/o my consent. Funds takens out of my account, Natwest Call Centre refusing to help. Can you assist? Been calling for 2 days!

  • walshy68 Matt Walsh (@walshy68) reported

    @NatWest_Help are NatWest and Coutts having problems with CHAPS payments currently, specifically Coutts? I’m told there were problems today, and just seek confirmation either way. Many thanks

  • SomeLikeItRita Rita Lobo (@SomeLikeItRita) reported

    @humourscript @Barclays I'm so sorry this has happened. Not sure if it's helpful, but Natwest has an emergency cash service that lets you withdraw some cash using your phone app. Not perfect, but hopefully you won't be stranded.