NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 12/04/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Community Discussion

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ShirtByShirtMT Shirt by Shirt (@ShirtByShirtMT) reported

    @STRshirts I left Natwest in 2018. Used Barclays and Monzo ever since. Not had any problems since switching. Monzo customer service is spot on!

  • dto53 David Osborne (@dto53) reported

    @Morrisons Told by customer service that cancellation of order was not their fault. Told it was NatWest at fault. Explained order for elderly housebound relative but operative sticking to script - not our fault so tough.

  • MagicDigitsUK Magic Digits (@MagicDigitsUK) reported

    @Xero I cannot connect my bank account with Natwest on Xero since 22/03 its a huge issue as I need to update my cashflow and reconcile bank transactions. Can someone update me ASAP how to fix this please?

  • SamLonghorn1 Sam Longhorn (@SamLonghorn1) reported

    @Trish_NI I was in NatWest last week and the women in front of me asked the cashier for some foreign currency. The cashier replied that they no longer supply foreign currency. Women says it states that you do on your website. Cashier apologies. Women calls cashier a “useless ****”!!

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported from Baile Mor, Scotland

    Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • SteveCarrera4S SteveA (@SteveCarrera4S) reported

    @CooperativeBank I’ve done complaints before. The problem is solved well before the complains dealt with. Why is it NatWest/Lloyds/Santander/ have brilliant online capability but sadly coop don’t

  • walshy68 Matt Walsh (@walshy68) reported

    @NatWest_Help are NatWest and Coutts having problems with CHAPS payments currently, specifically Coutts? I’m told there were problems today, and just seek confirmation either way. Many thanks

  • kSJ5BKLKuPUiMOY گُم در سَر (@kSJ5BKLKuPUiMOY) reported

    @NatWest_Help My accounts are frozen since yesterday. I spoke to few people and they all say we can’t help and someone will call you! My 4 months old baby can’t wait for his formula till that mysterious guy decides to call me. #natwest #CustomerService #complain

  • Rainsbury_Net Stephen Rainsbury (@Rainsbury_Net) reported

    @jessphillips We had the same with my kids when they were in university. I sent the same amount each week, and every week the Coop bank stopped it. We swaped to Natwest and they stopped me using a card in a motorway service station, but let me spend 1.2K though my phone in one hit.