NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 12/15/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • riapatel Ria Patel (@riapatel) reported

    @NatWest_Help hi, I tried to switch my account to NatWest however it said I was an existing customer (which I am not) and I’ve set up a select account - can you confirm if I will get the £150 switch offer please

  • MarathonmanDave MarathonRunnerDave (𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉 ) (@MarathonmanDave) reported

    @HalifaxBank @Callumf500 Even ATM is not showing been to Santander Lloyds bank nationwide NatWest Barclays and still won’t show balance on them ATMs so it’s not just Internet online banking even the phone app not working

  • CuanBrown Q (@CuanBrown) reported

    @NatWest_Help Hi guys can't seem to access the natwest mobile app. Keep getting an error around connectivity to the service. But service status page says its OK?

  • VLTRCrypto VLTR 🌕 (@VLTRCrypto) reported

    @milkresearch **** NatWest, I’m with them too Recently opened a @RevolutApp account, crypto friendly it seems

  • beatieedney Beatie Edney 💙(freelancer) (@beatieedney) reported

    So it’s nearly a week since I tweeted about the terrible customer service I’m receiving from @NatWestGroup fir my mother’s @NatWestBusiness account. Still haven’t heard anything from their customer help service or the #royalgardenkensington branch. Don’t bank with #NatWest !

  • kempettes Jo Kemp (@kempettes) reported

    @HSBC_UK Premier & business customer gettjng bored of waiting for you to investigate two unknown transactions on 2 accounts... Am checking out NatWest accounts as they still have a branch near me

  • x_brum Brum X (@x_brum) reported

    @madeinbrum1 @BuildsWeAre @LiveTheModaLife The Mercian is nothing like that 1970's pile of poo. Good riddance that it got knocked down, together with the old Natwest Tower. Lets hope the wrecking ball comes quick for Smallbrook queensway which is a disgrace. 💩💩💩

  • jayniecakes Jayne (@jayniecakes) reported

    @LloydsBank hi. I have a help to buy ISA with Natwest. I tried to transfer £955 into it 2 weeks ago (after not making any deposits since I opened the isa in 2019). The money has ended up back in my Lloyds account with the narrative "bankline suspense". What does that mean pls?

  • kbradnam Keith Bradnam 📈 (@kbradnam) reported

    So last October I applied online to open a ‘First Saver’ account which can be opened in his name with consent of parent. The online application asked if I was an existing NatWest customer. I am not, but I was still able to complete the application. 3/n

  • croslandb Ben Crosland (@croslandb) reported

    My god @StarlingBank are the most frustrating org to deal with! No details or timelines given for issues which need resolving. And I’m a Natwest customer!!!!