NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 12/27/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfOf15 The Wolf Of 15 (@WolfOf15) reported

    @NatWest_Help Thank you Cathy. But surely If I am verifying using the NatWest app and I have biometric approval activated within the app, that I shouldn’t be restricted in making a purchase. Can this be highlighted as the verification is there to make sure it’s the customer.

  • Thats_hat Hats (@Thats_hat) reported

    @MartinSLewis please support those of us trying to access our NatWest child trust fund accounts. Lots of people on here affected and we’re just being ignored by @NatWest_Help and @RBS_Help. Paid into my son’s account for years and now can’t access. Can they do that?

  • MissMoore1808 Miss Moore (@MissMoore1808) reported

    @LornaWardrope @LornaWardrope I meant to say too, NatWest is who my mortgage is with no one else would accept me nationwide were awful to deal with and almost cost me the house. I also wouldn’t touch online ‘habito’ with a barge pole, they extremely over estimated what I could borrow

  • eht1eht1eht eht.eht.eht. (@eht1eht1eht) reported

    @NatWestGroup @MartinSLewis Thrilled to have been treated like **** by Natwest - enough ID and income, no debt but no passport equals no account. Surely it is everyone's right to switch bank accounts? A shielded carer, with better things to do, stressed to tears. Well done.

  • gregoiretyns Greg Tyndall (@gregoiretyns) reported

    @NatWest_Help I have been with NatWest as a business customer 18 years. This is the worst experience I have ever had with any company.

  • FrancisBoulle ₿oulle🗽 (@FrancisBoulle) reported

    @JamesDelingpole @LloydsBank I had the same issues with NatWest

  • samsonskingdom Justin Russell (@samsonskingdom) reported

    NatWest should try answering their phones in customer care

  • mikeg24764 Mike Gregory (@mikeg24764) reported

    Johnson: 'Putin has broken international law' You'd think he would stay off the entire subject of law-breaking, unless national laws don't count and I'm okay to rob the NatWest this afternoon but shouldn't do any piracy.

  • franzvonloewe Franz (@franzvonloewe) reported

    @RodneyHobson Hmm. FTSE is down 2.6%. Barclays and NatWest both down about 5%. There must be something more to it than that?

  • flossopher peter cave (@flossopher) reported

    @NatWest_Help Is NatWest online currently meant to be working? It keeps telling me my number or password or anything else is wrong. No doubt, if I am not careful, if will lock me out.