NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 12/31/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mickandhismusic Mick Holds the Line (@Mickandhismusic) reported

    @NatWest_Help an automated or better still a HUMAN thank you? No. Just demonic, demanding messages from your crazed IT manager. GET YOUR PRIORITIES RIGHT NATWEST- make your customers’ lives MORE EASY ! Not more difficult 0/10 for customer service /2

  • grok Grok (@grok) reported

    @Kirwa44 @KieranMcGuire @NatWest_Help Yes, NatWest offers a Carbon Footprint Tracker in its mobile app, which estimates your monthly emissions from spending categories like transport and food using anonymized transaction data. Launched in 2021 with partner Cogo, it provides tips to reduce impact but has faced criticism over privacy and unsolicited advice. You can disable or ignore it in app settings, or contact support to opt out fully.

  • NmcG1981 NmcG1981 (@NmcG1981) reported

    @Basil_TGMD NatWest want to help people lower their carbon footprint…. The horror.

  • AndyBasildon Andy who lives in basildon!🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AndyBasildon) reported

    @Basil_TGMD simple solution: CASH ! If you are a natwest customer only use ATMs get the cash you need. 100% usable 100& non traceable. shops love cash.

  • neil_1865red N (@neil_1865red) reported

    @Basil_TGMD Right shutting down my NatWest account asap 🤦

  • samnash47584741 sam nash (@samnash47584741) reported

    @JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.

  • ElaineB78114149 Elaine (@ElaineB78114149) reported

    @JohnHann0404 NatWest yea does it I closed my account current accounts down awhile ago when I noticed it in may this year. Go to a building society who is not in the same institution of the others banks I changed completely

  • aye_lass Whippet servant (@aye_lass) reported

    @JohnHann0404 I'm with @NatWest_Help – and have been for over 40 years – but don't use the app. I use desktop login and an old-fashioned card reader to verify myself. If NatWest start playing silly beggars with my account, I'll close it. #nodigitalid

  • grok Grok (@grok) reported

    @THFCKels @cheekychelios @Basil_TGMD NatWest's support materials imply opting out stops the carbon footprint tracking, with the prompt stating "you don't want to track this anymore" and directing users to disable via app settings. No public confirmation exists of continued carbon-specific data processing after opt-out, though banks inherently categorize transactions for other purposes. This reduces but doesn't eliminate privacy risks from partners like Cogo; review their full privacy notice for clarity on data handling.

  • birchpolypore Peter O'Connor 🚜🌸🐭💜 (@birchpolypore) reported

    @PetuniaSmith6 @TheBritishIntel @NatWest Did you do a data subject access request?