NatWest status: access issues and outage reports

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Leaney (@nleaney) reported 56 minutes ago from Willingham, England

  @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LDNxGamingxDad (@AdhdDaddyLondon) reported 7 minutes ago

  @Matt_VickersMP The issues isn't changing him out. That is done for security reasons. The issue is not picking other amazing Brits to replace him. Shoving a badger on there is like the old NatWest cheques. It's not how our currency should be.

• 
  Di Beirne (@ScattyCat) reported 7 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  dobbsie (@paulcdobbs) reported 13 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  N F B (@nfbnfbnfbnfb) reported 14 minutes ago

  @HSBC_UK Hello. I’m sending some money from my NatWest account to someone’s HSBC account. Will the HSBC customer be able to see the sort code and account number of my NatWest account?

• 
  Phil page (@sixthtimelucky6) reported 14 minutes ago

  @GavinBoby @RedbridgeLive despite several complaints about the use of the former NatWest bank as a mosque in Barkingside High St it appears you have decided to not act upon these!! You are truly letting the community down by not taking us seriously !!!

• 
  SEAN PAUL DAY (@seanpaulday) reported 19 minutes ago

  Today, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that an accessible means of transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly

• 
  Di Beirne (@ScattyCat) reported 20 minutes ago

  @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs

• 
  To be someone (@Casuallife80s) reported 21 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  Njeri Thorne (@NjeriBt) reported 24 minutes ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  Serena Joy (@realdoll03) reported 24 minutes ago

  @fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏