NatWest

Is NatWest down in Ely, Cambridgeshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ely, Cambridgeshire, England 02/16/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • philmatt80 Phil (@philmatt80) reported

    @NatWest_Help Can't currently use Natwest app. Everytime I do something it logs me out after update yesterday. I spoke to an Indian chap at customer services who tells me because his app works fine there is no problem...? #getitsorted

  • MarathonmanDave MarathonRunnerDave (𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉 ) (@MarathonmanDave) reported

    @HalifaxBank @Callumf500 Even ATM is not showing been to Santander Lloyds bank nationwide NatWest Barclays and still won’t show balance on them ATMs so it’s not just Internet online banking even the phone app not working

  • kimmycat50 Kim Rolfe (@kimmycat50) reported

    @SimonMcCoyTV Exactly! So if I work for Barclays and get the **** I’ll walk to NatWest and start work. No interview, no selection process. Should definitely have to stand down!!

  • frogletsmum Sandy Wells (@frogletsmum) reported

    @MartinSLewis NatWest have also done this in the past . Twice I have received unexpected refunds due to errors that they have unearthed. Only small amounts but welcome just the same

  • beatieedney Beatie Edney 💙(freelancer) (@beatieedney) reported

    Now writing to the branch of @NatWestGroup as @NatWest_Help don’t actually seem to be able to help. Don’t bank with #NatWest they have zero customer service.

  • VLTRCrypto VLTR 🌕 (@VLTRCrypto) reported

    @milkresearch **** NatWest, I’m with them too Recently opened a @RevolutApp account, crypto friendly it seems

  • RebekahLennon7 Rebekah Lennon (@RebekahLennon7) reported

    @BBCWatchdog not sure if you are aware, RBS and Natwest group are randomly closing hundreds of customers accounts down for breaking T's and C's and restricting access to customers own finances. I wish to expose @RBS as this has now happened to me as well as over 6.5k others!

  • MichaelViggars Michael Viggars (@MichaelViggars) reported

    @TUIUK @The_Mitch87 Was told by NatWest credit card company it's a problem on Tui's end. Multiple customers reporting failed transactions.

  • beatieedney Beatie Edney 💙(freelancer) (@beatieedney) reported

    Still no news from @NatWestGroup. They obviously don’t feel any urgency to help customers. Don’t bank with #natwest !!!

  • Dportz11 Dom Porter (@Dportz11) reported

    @prolixdnb @NatWest Apparently some companies have an agreement with the card manufacturers now they can update the card details when a new one is issued. Had a similar issue with a fraud case recently.