NatWest

Is NatWest down in Retford, Nottinghamshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Retford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Retford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Retford, Nottinghamshire, England 11/20/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (27%)

    Transactions (27%)

  2. Website (27%)

    Website (27%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • felicitylotter Felicity Lotter 🇿🇼🇿🇦🇬🇧 (@felicitylotter) reported

    @seetickets @UkWatchdog Still not received my refund! Refund bounced as my bank card had expired, Natwest initiated a chargeback to #Seetickets on 06/08/2021. Yet I havent received my refund despite numerous emails/tweets. Beyond disappointed at total lack of customer service.

  • Frugal_ways Deano... (@Frugal_ways) reported

    @NatWest_Help @eon_next @EONhelp ... despite once again stating that no banking details exist on their system. So now we have no card for five days, no money, no spending online and in person. I really wish that both #EonNext and #Natwest advisors would have paid due attention to clear requests from customer.

  • HevSlater Heather Slater (@HevSlater) reported

    So Apple are happy to take £3377 off my learning disabled son and dont think that him not understanding is a reason to refund. Absolutely heartbroken that all his money has gone and no one wants help! Shouldnt unusual behaviour on an account be flagged too??#apple #natwest

  • danihaarding Danielle (@danihaarding) reported

    @NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.

  • Angela2634 Angela263 (@Angela2634) reported

    @NatWestGroup yet again another letdown from natwest is the money taken from my account ever going back? More gone today my advice is DO NOT bank with these they have no concept of customer care

  • DamianJHarries Damian Harries (@DamianJHarries) reported

    @tastecard Hi , I have just upgraded my NatWest card to include cinema tickets , When entering my email it access it’s telling me it’s invalid …I think it’s because I have a - in the email …can you help ?

  • dynarfeic Dyn ar feic (@dynarfeic) reported

    @MfanwyEvans Try the @financialombuds. I once switched banks to @NatWest_Help and on the day they switched my current account with £12,000 in it, they froze my account because they suspected identity fraud! The ombudsman should be able to help and instruct Natwest to compensate you.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • khan_asadali Asad Ali Khan (@khan_asadali) reported

    @BarclaysBizChat disgusting customer service !!! waiting 1.5 hours for a simple mobile app login. HSBC, Natwest no other bank has the issues you do!!! FIx your customer service!

  • James_MRThomas James Thomas (@James_MRThomas) reported

    @NatWest_Help Significantly shorter opening hours- to the point its impossibly to go outside of work hours. Slower transactions and processing of pay-ins and deposits. And the most painfully slow service I have ever seen in a bank. Help explain to me why I'm still with Natwest?