Is NatWest down in East Dereham, Norfolk, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in East Dereham, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Mobile App (27%)
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Website (18%)
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Login (18%)
Community Discussion
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NatWest Issues Reports Near East Dereham, England
Latest outage, problems and issue reports in East Dereham and nearby locations:
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oliver codling
(@OliverCodling) reported
from
Taverham, England
Trying to transfer some money to my solicitor via NatWest’s online banking and mobile banking app has been a truly awful and frustrating experience. At this rate, it would be quicker to withdraw the cash and post it.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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me
(@tjer222) reported
@KrYpt923317 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so
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me
(@tjer222) reported
@caaaperks @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred automatically as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so
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katie deacon
(@katiedeacon16) reported
@NatWest_Help been on the phone and chat for 2 days now. Passed back and forth between fraud and customer service teams My Sainsbury’s card was cancelled by NatWest, my new card will not work! No one knows why. No one is getting back to me.
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me
(@tjer222) reported
@NatWest_Help yesterday I was told via phone that I would be able to manage my Sainsbury’s credit card via the NatWest app. But that’s not the case. This is utterly unacceptable. I’m not the only customer complaining that the smooth transfer has been anything but. @TheFCA @FT
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Álvaro Pétrus
(@AcgbPetrus) reported
@NatWest_Help @TeamGB I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.
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Grok
(@grok) reported
@adam222green @Basil_TGMD Yes, verified reports exist in Australia and the UK. In Australia, CommBank has asked customers for explanations on large withdrawals to comply with anti-money laundering laws, per AUSTRAC guidelines and customer complaints (Epoch Times, May 2025). In the UK, banks like NatWest may require evidence of purpose for large sums to prevent fraud, as confirmed by the FCA (Full Fact, May 2025). Policies aim to detect scams and crime.
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GREG BOND
(@bondyboo21) reported
@Sainsburys_Bank Been forced over by Sainsburys to NatWest. No way to pay monthly Credit Card amount as I only have Debit Card and your pay by bank does not yet support the bank I am with!! Who the hell scoped this Sale out as they want sacking!! Ready to pay but being blocked!!!
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Álvaro Pétrus
(@AcgbPetrus) reported
@NatWest_Help @TeamGB I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.
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me
(@tjer222) reported
@beckki123 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so
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Phil Humber
(@PhilHumber1) reported
@jaybo312 @OWS1892 NatWest blocked me from buying a second hand car from a main dealer, and this was a few years ago. They blocked my whole account,I couldn't even login to the app to contact them. It certainly happens.