NatWest status: access issues and outage reports

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Downham Market, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  philip spensley (@33_pr) reported 1 minute ago

  @NatWest_Help So because the NatWest app now effectively doesn’t support paying in cheques I paid in a cheque at the post office. I didn’t realise that all this means in practice is putting it in an envelope and praying. Of course it hasn’t arrived in my account

• 
  Di Beirne (@ScattyCat) reported 2 minutes ago

  @NatWest_Help Cont... the NatWest app lets me log in then I just get a blank screen. HMRC think the problem is with NatWest, as I can log in. I've been told it's not a known issue with you, but it's been happening to me for 2 weeks now. I've made several payments to HMRC this way before..cont.

• 
  BANG!³ (@Str8Buckets_) reported 4 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Mick Holds the Line (@Mickandhismusic) reported 7 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  Richard Oliver (@rioliver) reported 7 minutes ago

  @jet2tweets are you aware of PSD2 SCA booking issues with NatWest credit cards. @NatWest_Help are saying you cannot transact with each other and my credit card gets declined. Very poor joint experience

• 
  Di Beirne (@ScattyCat) reported 10 minutes ago

  @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs

• 
  Three Shires Head (@ThreeShiresHead) reported 13 minutes ago

  @AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.

• 
  Tom (@TMur222) reported 20 minutes ago

  @MLorrM @NatWestGroup It seems Natwest only correct errors when it is in their favour.

• 
  Di Beirne (@ScattyCat) reported 21 minutes ago

  @NatWest_Help Hi Mikyla - thanks, I'm still having the same problem I'm afraid. I've just tried again now to make a payment to HMRC through their app but unfortunately, after their app transfers me to the NatWest app to approve the payment, I log in, then just get a blank screen. The ... cont.

• 
  ❤️citizen Macca (@P15pm) reported 21 minutes ago

  @thetimepls @deirdrecostigan It’s a shame the conversation turns toward blaming communities, rather than focusing on how service reductions by NatWest impact places like Southall.