Is NatWest down in Downham Market, Norfolk, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Downham Market, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mo2
(@ImaginaryCard) reported
@NatWest_Help @StarlingBank natwest tell me to speak to starling, starling tell me to speak to natwest. I'm a starling customer and the natwest machine didn't give me my money but it came out of my account. Who's going to help solve this??
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Matthew Ineson
(@InesonMatthew) reported
@NatWest_Help Natwest please respond to this! Just sent this to Natwest... I need some urgent help. Earlier today you did one of those transaction check texts to which i replied Y. It was for a sandwich from Gregga I later tried to use my card to charge my car at marks and spencer. It was declined several times. I telephoned natwest and was told the card would work. I went in marks and spencer and again my card was declined several times. I have apoken to 5 people at natwest. Have been told several times the card would work but it wouldnt. I was then told by natwest staff it was nothing i had done and there was nothing suspicious on my account. It was a 'bank policy' but they could/would not tell me what policy. So i have done nothing wrong, my card allegedly isnt blocked but m@s took my food off me and i am now sat in the car park unable to charge my car or get home. I have been asked if there is a Tesco near. I have no idea. You want me to walk down the motorway?!!! I am now stranded. I asked the natwest staff if i was a little old lady or disabled person would they leave me stranded? I was told yes. Please advise what i do!!!!! This was the reply... 5:39 pm Hi Matthew. I appreciate it’s not ideal to be faced with this, especially when needing to charge your car to get home, so I do completely understand your frustration. Just to be honest with you, if a payment has been declined due to bank policy, there wouldn’t be anything we can do to override this sadly. The Bank has mechanisms in place to protect you from transactions that may have been classified as high risk. Due to the quantity and pace of transactions that are made on a daily basis, Bank Policies are constantly needing to adjust due to Industry trends. And as a result, transactions that were previously approved now may be declined. We are unable to provide specific details of the policy itself, nor can we say if this will always be the case. The Bank has these policies in place purely to keep yourself and your money safe and secure. Would you have access to another card you could use to make the payment from in the meantime? ~Emma I replied 5:55 pm No. Its the only card i have. Im stranded No reply from natwest 6:07 pm What kind of company is this?! 6:17 pm I am stranded because of natwest. Please do not ignore me 6:19 pm ? Still no reply and funnily enough no promised call back from anyone at natwest. This is appalling
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Sian Jordan
(@sianjordanart) reported
@NatWestBusiness hi there i was hoping to find out if I still have a business account with NatWest… I have a current account but can’t seem to access a business account I used to have and was wondering if it’s “still open”
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Shahid Ali
(@nisascotland) reported
@RupertLowe10 You surely must get bored posting the same shite week in week out NatWest of being do negative look st things more positively Eg how many asylum seekers are now legally working and paying taxes in the UK , but I am guessing you don’t want yo be positive
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Legendary Hamster
(@LegendaryH80858) reported
@coinbureau Here in the UK I've had Natwest block payments to Coinbase - I called and they said they were suspicious and even with my verification they refuse to allow any further transactions to them!
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Alison
(@AlisonARH) reported
Does anyone have any senior contacts in @NatWest_Help NatWest’s Morgage Team please who could help expedite a mortgage application? Need it urgently to prevent house purchase chain collapsing!
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ben
(@BC1877) reported
- tried logging into mobile app. Locked out - try logging onto website. Still locked out. - told to contact NatWest to reset log in. - contact NatWest - told I need to log into my account to reset account. - can’t log into account as i need to reset it. ???? @NatWest_Help ?
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Mark Amery
(@XplodingCabbage) reported
Which would be fine if I could actually find a way to get back to the form in order to enter my bank-approved lies into it. But I cannot! So I am seemingly stuck on an unfixable path to losing access to my accounts. Tomorrow I start work on migrating everything to Natwest.
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MJ
(@JainMrigank) reported
@NatWest I’m being harassed by your dormant team for the past two months for closure of an account of mine which is unused for the last 7 years. Agents Jessica and Michelle interacted on 5/8/25 & 11/8/25 for an hour each but to no avail. Can anyone help?! Any escalation matrix?
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Joe Glass🏳️🌈
(@JosephGlass) reported
Anyone aware of any problems with NatWest bank today? My rent was due out but the standing order seems to have failed, but don’t want to send manually only for it to maybe come out later