NatWest

Is NatWest down in Downham Market, Norfolk, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Downham Market, Norfolk, England 12/04/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • farmerxatdh7 Farmer x (@farmerxatdh7) reported

    @MartinSLewis Natwest 20 years after a terrible period with TSB

  • TonyMelvin2 Tony Melvin (@TonyMelvin2) reported

    @NatWest_Help NatWest customer service is absolutely terrible. I was told they would contact me within 5working day? 3 weeks later I’ve just give up. Use a better bank.

  • vvatherton Victoria Atherton (@vvatherton) reported

    @sophielouisecc @Barclays NatWest have such tight security you can barely access your own account half the time as they suspect you’re a fraudster.

  • timarnold Tim Arnold (@timarnold) reported

    I've since received a reply from a Natwest 'human' on X which shows some care and understanding. Which begs the question: why make automated responses the default, if good old fashioned human connection is the only thing that makes a customer feel human themselves?

  • sjdhatters Simon Dennis (@sjdhatters) reported

    NatWest Commercial Services can't talk to me. I'm not authorised. I'll give you a code and call you back. Can you ring my landline as I don't have a mobile signal at home. No @NatWest_Help Worst Dept on the planet. Never fail to not help the customer and make my life difficult

  • ConservativeCCh ConservativeChitChat (@ConservativeCCh) reported

    @sophielouisecc Phone apps for HSBC, NatWest + Chase = pick 6 digit pin similar to Barclays app Phone app for Halifax = specific letters from memorable word, also good to use Phone app for Nationwide = having to remember specific numbers from 6 digit customer number (always have to look it up)

  • ConservativeCCh ConservativeChitChat (@ConservativeCCh) reported

    @sophielouisecc HSBC or Nationwide.... possibly also NatWest... I've been testing out a buttload for the past year or so. Opening an HSBC current a/c also gives you access to their "online bonus saver" savings account, which pays interest monthly.

  • rmhaha21 idklol (@rmhaha21) reported

    @NatWest_Help HIIII, I'm an existing NatWest customer and looking to apply for a credit card. I’m currently unable to receive post at home — is it possible to collect the card from a local branch instead? Would appreciate your help before applying. Thanks!

  • ConservativeCCh ConservativeChitChat (@ConservativeCCh) reported

    @sophielouisecc NatWest offer current account customers access to their "Digital Regular Saver" account that pays 5.50% monthly interest if you pay in regularly every month (was 6% when I opened one last year)...... debit card looks like an acid trip (purple, yellow & white)

  • lizbarnesrhyl Liz🐁🐁🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lizbarnesrhyl) reported

    @RefugeesGB @sophielouisecc @Barclays I’m happy with NatWest and their customer service. The app for my iPad is good too. Any problems have been sorted quickly.