NatWest

Is NatWest down in Downham Market, Norfolk, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Downham Market, Norfolk, England 12/12/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help DM sent. She's sobbing and shaking now after a phone call with Mohammed at the call centre. Nearly 80 years old, and NatWest has already admitted that the error that caused all of this was their fault. This is devastating to see

  • HodgkinsonAR Allan Hodgkinson (@HodgkinsonAR) reported

    @paullewismoney @NatWestGroup Banked with NatWest for over 40 years. Left largely because of lacklustre service and joined HSBC. NatWest never asked why nor indicated that they were sorry to see me go.

  • LizTray Liz Tray (@LizTray) reported

    Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.

  • tommy87908687 tommy (@tommy87908687) reported

    @NatWest_Help Hi Martina - zero help on the phones, website, branch or on social media from NatWest. Is it possible for me to reclaim the interest you’re continuing to overcharge back from the bank in these circumstances?

  • STOIC_2001 #2001 (@STOIC_2001) reported

    In 2007/8 @NatWestGroup advised me and my wife to put our savings into their bonds stating they were safe - at the time Natwest were well aware of their financial position - we were not, our savings were wiped out when Natwest went down. 3/23

  • TayIorRobinson @tay@robins.one 🦊 (@TayIorRobinson) reported

    @NatWest_Help The problem is that whenever I switch out the NatWest app to copy details, it clears out and goes back to the start page. This means I have to write down the details somewhere, which is annoying and could also be less secure(?)

  • RRowanOlive Rachel (@RRowanOlive) reported

    so far today NatWest have simply decided my debit card doesn't exist anymore and my heating has stopped working again

  • JulieWa74353777 Julie Way (@JulieWa74353777) reported

    Scammed by a bogus direct debit transaction. IMPOSSIBLE to get help @NatWest_Help Can someone help me resolve a fraudulent activity on my natwest account that claims has been authorised by Paypal but which Paypal have no record of...

  • Unique211302425 LetsGetItDone (@Unique211302425) reported

    On the blower to NatWest. They torpedoed my credit rating unlawfully. I was detained and couldn’t make payment. I have protected characteristics - one of their ‘agents’ put the phone down on me. Charming! Still on hold. #UnpeelingTheGraniteHeartWithRazorPrecision

  • BasiaMason Basia Mason (@BasiaMason) reported

    @AskMastercard @Mastercard various cards hit a problem when authentication box disappeared from the screen as code came through on the mobile. It took three weeks and one supervisor and then one day for the team to rectify it. MasterCard problem not NatWest after all. Complaints email please.