NatWest status: access issues and outage reports

Problems in the last 24 hours in Dorchester, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dorchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dav1d.btc (@dav1dbtc) reported 9 minutes ago

  BoE warnings about stablecoin redemption are a joke. Try withdrawing any significant amount of cash from your bank and see how simple 'redemption' really is. Recently, UK bank NatWest blocked a customer from withdrawing their own money because they would not explain to the bank why the cash. And the Ombudsman backed the bank. This isn’t about consumer protection. It’s about protecting the banking monopoly. If Andrew Bailey is genuinely concerned about redemption risk, he should be looking at non-custodial systems like Ducat. Redemption happens in one Bitcoin block. I think I may be waiting some time.

• 
  JJ (@jujames94) reported 10 minutes ago

  @btcjvs Fixed rate ends August 31st this year, NatWest won't let us find and fix in until less than 120 days before rate ends😬

• 
  Surinder (@SurinderRehal) reported 10 minutes ago

  @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

• 
  R (@rjb_1998) reported 10 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 11 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Götz von Berlichingen #FBPE (@georgebernhard) reported 15 minutes ago

  @MartinRemains @Steven_Swinford Yeah, but if the self-proclaimed media elite stopped ****-stirring they might have to go and do some journalism. Like finding out whether certain hedge funds had inside information when they shorted Natwest, or what happened to the various bribes, or....

• 
  Deborah 🇺🇦 (@deborah_hilliam) reported 17 minutes ago

  @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

• 
  Lyn Hamilton (@LynHami27606202) reported 18 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  Apurv Nagpal (@apurvnagpal) reported 24 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Mancunian 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mancunian63) reported 27 minutes ago

  @NatWest_Help customer service at natwest is dead. Got a platinum account that's useless. The insurance it comes with is worthless. Rang to complain, and they transferred me to the insurer I was complaining about. They tried to fob me off by transferring me to someone else. Joke.