Is NatWest down in Dorchester, Dorset, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dorchester, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (29%)
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Transactions (17%)
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Mobile App (14%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed Hussain
(@moe_lightyear) reported
@NatWest_Help my wife’s been on the phone all day with NatWest Helpline only to be hung up on on multiple occasions. All she wants to do is clear off her balance on the credit card which the banking app is not letting her do. Extremely dissatisfied with the level of service.
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SaidbhinFrank
(@saidbhin) reported
Just had my call cut off, after being on hold for 46m - I'm working overseas and cannot afford to have my credit card blocked No response from Natwest
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Colin H
(@Colin_H1972) reported
@NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job
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Jamie Dhu Fraser
(@JamieDhu) reported
@BBCLauraKT Obscene. They fix the tax rules so they don't pay tax. And NatWest's Alison Rose getting £5m+ for her package is obscene too, for a near zero risk role working shorter hours than most junior lawyers who are on £50-70k. All now rigged towards the rich getting richer more than ever
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Patrick
(@KUkcirtaP) reported
I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.
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GB. Grumpy but hopeful.
(@gordonbruce7) reported
from
Baile Mor, Scotland
Just forwarded a phishing email to the email address listed on NatWest’s website. Message returned as spam. Hmmm. @NatWest_Help
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STR Shirts
(@STRshirts) reported
I’ve been a natwest customer over 20 years but frankly have had a guts full of them lately. Which high street banks do people recommend for a bog standard current account?
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Kapil
(@Kapil55891298) reported
@NatWest_Help @NatWestGroup No it's really not good at all! I have sent a pm to natwest help
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sperre
(@sperre4) reported
@NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.
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David Stirling
(@dave_stirling) reported
@NatWest_Help good morning, I’m trying to report that my credit card account details seem to have disappeared from my NatWest banking app. Having been on hold now for half an hour, can you tell me if you’re having a problem or do I wait for the call to be picked up?