NatWest down? Current status and problems in Doncaster, England

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (29%)
• Login (29%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Felix Richards (@JaneRichards10) reported 6 minutes ago

  @Natwest_help So disappointed to see that the busy #Roath branch is closing. Would like to thank Jordan at the branch for the excellent customer service. #natwest

• 
  The sound of your Scream, is like sweet music (@cjc_cj) reported 9 minutes ago

  Natwests new digital customer assistant as useful as 1990s furby only, with and fun removed. #natwest

• 
  Alexandra Wingrove (@Alexxa1974) reported 16 minutes ago

  @NatWest_Help @NatWestGroup I find it really unprofessional that you wait on hold for ages for your mortgage team and then as your call gets answered the agent cuts the call off. This has happened twice today. I actually expected better customer service than this from NatWest!

• 
  M Purssey (@purssey1) reported 19 minutes ago

  @NatWest_Help Due to NatWest's archaic system I've been told to diarise. So taking into account you can not transfer on a week-end or public holidays, it will take nearly three weeks to complete the transfer. As I said before "archaic" and totally lacking in any customer service.

• 
  Smudge (@Stephen46307644) reported 24 minutes ago

  @cafthered @GlennAirey @ColdHandsHeart Got some funny looks when I took the bottle in Natwest yesterday to help pay the gas bill.

• 
  Inimitable Neuro (@InimitableNeuro) reported 26 minutes ago

  NatWest customer service is an absolute joke. Phone line doesn't work due to "technical issues" directing you to the app. The app tells you it'll get back to you within FOUR hours! What happened to the days I could speak to a human FFS. I can't even go into a branch as they've…

• 
  Glenn Kightley (@wicker_basket82) reported 26 minutes ago

  @NatWest_Help how long do I have to acceptng shareholder post for an elderly previous owner that no longer lives at my address? It's been going on years, but your customer service are not helping me stop it. 10 years, 50 years? Forever? #natwest #madness

• 
  K E (@Eastyyy85E) reported 28 minutes ago

  @CooperativeBank absolutely terrible no access to move money around etc for 3 days now. Worst bank I have ever had to deal with.. You should b giving ppl compensation for this. Every ova week app is down. Advice dnt go with coop..never had any these issues with natwest etc....

• 
  Nenajj (@nenajj) reported 29 minutes ago

  You finally get passed @NatWestGroup digital assistant Cora who is like M3ghan! (Her goal is to not allow you to speak to a human)! To a 26 minute wait for customer services. Not the Natwest I remember.

• 
  Clare Parslow 💙⚓️❤️ (@ClareParslow) reported 30 minutes ago

  @NatWest_Help Oh dear, my own bank won’t help me. Never mind, I’ve been a customer for over 30 years but it may be bye bye #NatWest. Shame that you couldn’t me if I’m a valued customer. Don’t worry there’s plenty more banks out there who will want my business #poorcustomerservice