NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 02/23/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (19%)

    Transactions (19%)

  4. Mobile App (17%)

    Mobile App (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

  • HolyMole Apocalypse Mole (@HolyMole) reported

    Got notified I had some shares in natwest via the staff scheme from when I worked for them in 2005 but that I must sell them immediately as I'm no longer an employee. Odd they chose the time when the shares are at a low and the pound is worth **** all to sort this out... 🤔

  • MarkAFC_ Mark (@MarkAFC_) reported

    @NatWest_Help Hi NatWest someone please help me to activate my card on Apple Pay.. App does not work nor does the number you direct me too and in app chat ignores me.. thanks 😭

  • dlugokecki Dlugokecki (@dlugokecki) reported

    @HooYucom terrible service! Still waiting for my daughters NatWest account to be approved. No one replying to phone lines or emails. A poor service. Please contact me and help me sort this out.

  • jonbrowsing Jon B (@jonbrowsing) reported

    Reversed my decision to move over to @Chase_UK as my primary account and heading back to Natwest. The past couple of days have proved that @Chase just aren’t ready to have launched an online-only product in the UK. Customers are facing an awful experience.

  • OMARMOON88 OMAR (@OMARMOON88) reported

    natwest help is the only one on my close friends list, and I’m constantly tweeting how broke I am in hopes for some pity money. I’m just playing the game how it’s meanna be played

  • mollyll0yd Mol 🤍 (@mollyll0yd) reported

    Cars ******, sons dads a ****, someone’s stolen my bank card through my car window & spending my money, can’t access my online banking and been on hold for 43 mins to NatWest, HAPPY MONDAAAAAY BUDDDYY

  • xRaraJBx Sarah B (@xRaraJBx) reported

    @NatWest_Help Hi, can someone please advise me why NatWest online chat are telling me that my mortgage advisor hasn’t uploaded documents when she has sent me proof that she has. I’d also like to know if we will get the interest rate that we applied at? Poor service so far.

  • therobsta75 Rob Laycock (@therobsta75) reported

    @ET4AV I’m treasurer of our local camera club. Took me 15 months to get NatWest to sort access to the account. Never, ever again…..

  • hapsci Heather Doran, PhD (@hapsci) reported

    @Em_Lebron @in_parody @NatWest_Help Did you get this resolved? I’ve got a complaint in now. I was able to log in, was told I was eligible to switch but when I clicked on it it told me my switch was in progress (I hadn’t even seen any rates available). By the time NatWest resolved the issue the rates had gone up