NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 12/31/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Transactions (25%)

    Transactions (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (20%)

    Login (20%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • riccirich365 Ricci365 (@riccirich365) reported

    @NatWest_Help Well NatWest seem to be holding onto my money for a long period of time without resolving the issue. Sending me from advisor to advisor. Been with the bank for over 20years but as soon as they owe you money. They act incompetent and confused. Worst banking experience.

  • silentW51848616 silentWarrior (@silentW51848616) reported

    @droopy_cock Her problem is she didn’t go to a broker ! NatWest are offering a 95% first time buyer product @ 4.59%. If you borrow 75% then it's 3.75% from Barclays!

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

  • doodlemoodle 🐿🐿. Kate 🐿🐿 (@doodlemoodle) reported

    @colinwiseman3 @lovewineJE No. Not NatWest, I suspect all of them have issues with the algorithm that spit fraud.

  • MarkAFC_ Mark (@MarkAFC_) reported

    @NatWest_Help Hi NatWest someone please help me to activate my card on Apple Pay.. App does not work nor does the number you direct me too and in app chat ignores me.. thanks 😭

  • JitenVarsani Jiten Varsani (@JitenVarsani) reported

    NatWest Rates have increased on Trigold. I assume these are coming in on Monday. No communication via email. Their product section of the website still shows the old rates. I have not tried an application, but will update once I do.

  • GrahamCAdams Graham Adams (@GrahamCAdams) reported

    Got more response from NatWest via Twitter DMs but still not really understanding or able to help. It appears they cannot see videos on the platform they use to interact with Twitter (I sent them a video of a failing transaction). Ocado or Natwest? Will ditch NatWest.

  • jcgouldy James Gould (@jcgouldy) reported

    @MetroBank_Help @NatWest_Help can you please advise the correct contact number for me to speak to someone about my NatWest mortgage which I can’t access online as it was a metro bank transfer?

  • therobsta75 Rob Laycock (@therobsta75) reported

    @ET4AV I’m treasurer of our local camera club. Took me 15 months to get NatWest to sort access to the account. Never, ever again…..

  • julesey23 Jules (@julesey23) reported

    @MartinSLewis @martinlewis my 2 year fix comes to an end March 2023, it’s not letting me look at another fix online with NatWest. Shall I start looking at other banks now or just leave hoping things improve after Xmas?