Is NatWest down in Crook, County Durham, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crook, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (31%)
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Website (25%)
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Mobile App (25%)
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Login (19%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Simon B 🇺🇦
(@SimonCBondar) reported
from
Wallasey, England
@pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better
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J A Akhtar
(@Stereotypcalgmr) reported
@NatWest_Help Hi NatWest after 20 years of being a customer thanks for telling me get lost and go find another bank because I have the temerity to work abroad. Really great customer service, even though I still use your bank for direct debits and whatnot.
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david lennox
(@bluemooner1969) reported
@NatWest_Help really unhappy with the service from natwest at the moment. Three attempts over the past three weeks to amend my loan and each time told someone will ring and never does. Now told I cannot amend my payment and if I want to make overpayments I will get charged
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Jean Robinson
(@jeanrobinson946) reported
@NatWest_Help My local choir has received 2 lots of compensation from NatWest because of appalling service. Our new treasurer has endured a total of around 24hrs on the phone to them, inc one stint of 4hrs, just trying to change signatories etc.
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volume ticker
(@datadili) reported
NatWest Group plc is down -2.19% after hours $NWG
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Simon Harrison
(@spookarama) reported
@AtomHelp I opened a new fixed saver last night. Today, neither my NatWest or TSB app will let me transfer money into it because the account number isn’t recognised. Any idea what’s causing the issue??
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Phil Williams
(@montaillacman) reported
@RobinaWills Barclays seem to be the only ones doing it, NatWest, HSBC, Lloyds, RBS, et al, don’t seem to have a problem. We even have a UK government backed NS&I account with a French address on it. The Barclays things sounds fishy to me.
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Wendi
(@Yorkshire_Wendi) reported
So I have a translation to Microsoft, in Reading, which wasnt me. #Natwest app won’t let me cancel card & get a new one, so had to freeze it. Thought all this app **** was meant to be easier. Looks like I’m going to have to hop in to the bank tomorrow ffs. Poised off slightly…😡
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linda sarah
(@iamlindasarah) reported
@NatWest_Help Mr NatWest, Another thing, 'never stop starting' ?! The problems in using meaningless, but profound-sound slogans, are myriad. You're a bank. You profit from people with the least. In light of this, what ******** does: 'never stop starting' mean?! Is it to do with Groundhog Day?
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Shadey
(@Shadey74712954) reported
@derbyshire_live The issue does seem to have affected NatWest and RBS customers. The Council system through the payment provider needs to provide stronger customer authentication so it proves the person is who they say, something getting more common with online payments.