NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 12/20/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • 74MGN74 Michael (@74MGN74) reported

    @VirginMoney recently you have demolished the fingerprint login and sry but I'm moving everything over to NatWest Bank because they have amazing biometrics. I've called you I've done the stupid chat thing yet you have ignored me. Everything else has working biometrics so don't..

  • ryan_agar8 Ryan (@ryan_agar8) reported

    @NatWest_Help I've found a Natwest bank card but can't track down the person online, how can I report it lost?

  • Fertiv Frances H (@Fertiv) reported

    @ShappiKhorsandi @HSBC_UK TBH they are all much the same. I'd suggest finding one with a branch near you. Then you can at least take paperwork in yourself and get a receipt. (I know its retro, but might help keep local services going to.) FWIW I had good service from Natwest with a tricky stuff recently

  • MaverickMark mark palmer (@MaverickMark) reported

    @NatWest_Help just been through another awful experience over 10 days on fraud all caused by Natwest. Total shambles. Polite responses to tickbox when you eventually complain to FCA. No urgency or bother about fraud.

  • Ariadne_Reviews Ariadne 🦋 (@Ariadne_Reviews) reported

    and christ alive, Natwest bury their contact number in their website like it's buried treasure.

  • eliza_bethjane lizzie (@eliza_bethjane) reported

    @NatWest_Help I have messaged although the NatWest help team have previously advised they are not able to help with beheavemnet queries

  • cheapaccounting CheapAccounting.co.uk & TaxBootCamp.co.uk (@cheapaccounting) reported

    Thank goodness for NatWest who have refunded me for the lost goods that @DunelmUK are refusing to refund me for If a supplier is buggering you around then raise a credit card dispute Delivery partner problems are their problems and not the customers #Evri #fail

  • LAnn_Francis Lesley Ann Francis (@LAnn_Francis) reported

    @NatWest_Help brother has been a victim of identity fraud, call centre won’t help as ‘He’s not a NatWest customer’ and hung up…you’re happy to keep a fraudulent account open and ruin an innocent persons credit score at the same time? SHOCKING. @FSCS

  • AlikiManoras Aliki (@AlikiManoras) reported

    @NatWestBusiness @NatWest_Help #WorstBankEver Natwest have locked our business funds since May 2022. Despite apologising after a previous complaint & admitting fault, they continue to fail us as Natwest customers & provide the most woeful service of any Bank/ institution. Ever.

  • sukihothi Suki Hothi (@sukihothi) reported

    @BexBitchley1 @Sillyshib On the day of the second bomb near NatWest tower I was working not too far away in King William St Felt office physically shake briefly but didn’t hear anything Saw it was like a war scene later on the news