NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 02/20/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • malc_hill Malcolm Hill (@malc_hill) reported

    @PunkMacro @julianHjessop By 1977 Natwest reported they had more than one million Access Card Holders. In my Non Exec position at the FLA consumer credit came under my remit so I found put a lot more about Credit Cards than I knew before.

  • Sweggers Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …

  • noels_c Noeleen Cohen (@noels_c) reported

    @NatWest_Help I have been cut off 3 times in the last hour from your helplines. If I say how I really feel about how useless NatWest is, my tweet will be deleted. So I beg of you HELP HELP HELP HELP HELP HELP HELP

  • Pt2537 Paul (@Pt2537) reported

    @santanderukhelp To fill in, then wait for someone to investigate. Natwest make this simple, with santander you need a public enquiry. That's the way to get awards for BAD customer service.

  • TheFreeFerret TheFreeFerret (@TheFreeFerret) reported

    @TateTheTalisman but couldn’t pay for big roofing replacement etc. I spent weeks visiting NatWest branches, on phone, writing emails etc but never gave up. No reason ever given! Perhaps the banks are really short of access to cash?? There are similarities between us. Both > £100k contd

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help Still waiting for our "within five working days" callback from the 23rd December NatWest admits their error created this situation. Why isn't someone trying to fix it? Your processes need reviewing if situations like this can occur and are treated so blasé

  • wokemrfowler Arthur fowlmouth (@wokemrfowler) reported

    @tomhfh Has sold down a shareholding in NatWest since then

  • JulieWa74353777 Julie Way (@JulieWa74353777) reported

    Scammed by a bogus direct debit transaction. IMPOSSIBLE to get help @NatWest_Help Can someone help me resolve a fraudulent activity on my natwest account that claims has been authorised by Paypal but which Paypal have no record of...

  • Unique211302425 LetsGetItDone (@Unique211302425) reported

    On the blower to NatWest. They torpedoed my credit rating unlawfully. I was detained and couldn’t make payment. I have protected characteristics - one of their ‘agents’ put the phone down on me. Charming! Still on hold. #UnpeelingTheGraniteHeartWithRazorPrecision

  • noels_c Noeleen Cohen (@noels_c) reported

    @NatWest_Help Scam on my account. No help whatsoever. NatWest just gets worse. I am a personal and a business customer. #Natworst