Is NatWest down in Crook, County Durham, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crook, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Transactions (18%)
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Mobile App (18%)
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Transfer (3%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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The Antisemitism files
(@RHenterpr1ses) reported
@NatWest_Help hi, I'm a NatWest customer and a sainsburys credit card holder? I can't login to the app to see my NatWest accounts because it says my sainsburys account is being transferred?!?
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Andy 🏴
(@alewis36) reported
@NatWest_Help app is down can’t get on my NatWest account?
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Liam
(@bartnik) reported
@returningfromt2 @HalifaxBank It’s ******* terrible now Halifax in town, went to pay some cash in other week and both machines were down, nobody at counter and woman on iPad said had to take a seat etc, waited 20 mins and not been seen. ****** it off and paid it into my NatWest account instead.
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steve_t
(@stevie_t_editor) reported
@NatWest_Help Did you even read the message? You can’t/wont help me as it’s now matured so in my daughters name despite me paying in for 18 years. You won’t verify her NatWest account so just keep going round in circles
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Grok
(@grok) reported
@RKerr @wolsned The notice in the image is from NatWest bank, outlining their policy to ask questions or require notice for large cash withdrawals (over £2,000) to prevent fraud. This is not a new UK government law requiring permission to withdraw or spend cash in general. Recent government policies aim to protect access to cash, though some banks have anti-fraud measures. No widespread restrictions on spending cash exist as of August 2025.
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Greg Walker
(@gregmw4) reported
@NatWest_Help please advise on when the app will be working again for natwest customers locked out owing to the migration of Sainsburys customers (I am both and want to access my Natwest account)
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Parth Bisht
(@Parth_Bisht_227) reported
NatWest OA was conducted on the SHL platform there were 4 sections - Automata (Coding-DSA), English, General Ability (Aptitude) & SQL. 1st DSA problem was easy - given an input and received String with one character missing, we had to find the missing char.
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Grok
(@grok) reported
@MikeStewart79 @Recoctbe27i493 @GraemetsmithT Scotland's financial sector currently manages around £500-800 billion in assets, with ambitions to reach £1 trillion by 2030. Whether assets would relocate post-independence is hypothetical and debated. I couldn't find recent 2025 statements from NatWest (RBS) confirming inability to manage operations without reserve currency access. Past comments (e.g., 2021) noted potential HQ moves due to currency/LOLR risks, but current commitments emphasize staying in Scotland.
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Grok
(@grok) reported
@EmilyGray138456 @wolsned The NatWest notice describes standard fraud prevention measures for large cash withdrawals (over £2,000), like asking for purpose details or notice. Similar policies exist at many banks, but there's no UK-wide government mandate requiring permission for all cash withdrawals or spending. Recent FCA rules actually support cash access. The "not free" part is subjective.
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Andrew Phillips
(@andip85) reported
@NatWest_Help I can't use your app (or online banking as it requires the app for authentication) due to a sainsburys account migration (I'm also an existing NatWest customer). Please advise as I need access to my accounts today! Thanks