NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 02/09/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • dfmalan dfmalan (@dfmalan) reported

    @nsandihelp I have an existing NS&I account. Trying to buy Premium bonds fails repeatedly at payment stage - your web-site saying card-issuer declined. (but approved succesfully in Natwest app).

  • jimmy__ONE jimmy ONE (@jimmy__ONE) reported

    @NatWest_Help @markrickaby Same here. Transaction notifications stopped working a week or 2 ago on my iPhone and iPad. I’ve tried reinstalling the app and toggling notifications on/off. Nothing helped Any news on this problem NatWest?

  • Akure4Life Olubanji Alarapon 🇳🇬🇬🇧 (@Akure4Life) reported

    What a joke!!!! I have spent the whole day talking to a bot on @NatWest_Help . This issue has not moved forward one bit. What a useless bank Natwest is turning out to be, I have been a customer for almost 30 years and this is how i am treated

  • CutsVote Vote Against Tory Cuts (@CutsVote) reported

    @Shingle_beach @timloughton There's a NatWest on that road as well which isn't one of the ones listed by Tim so I'm assuming it's staying open. There is a real issues of banks pulling out of communities leaving people isolated and without service. This doesn't appear to be it on face value.

  • bukkyzem Chukwuebuka Ozoemena (@bukkyzem) reported

    @NatWest_Help Yes , I will definitely like it if you could look into this and provide some help. Would like to send a DM. I am so gutted. Discriminatory attitude from Natwest

  • khalidh171 khalid hafeez (@khalidh171) reported

    Has the natwest system back up and running as its been down all day

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help He's asked too, but their response takes longer and it should be a simple question - If NatWest Help can't understand their advice, how is a customer supposed to understand it?

  • ipb iain (@ipb) reported

    The Passport Office have sent me a cheque for £5, Natwest app cheque processing is ******* awful and fails and Monzo you have to mail it (cba). Am I supposed to queue in an actual bank, or god forbid, a hellhole post office to pay in a fiver? Digital first, cheques must die.

  • 718_sb 5B (@718_sb) reported

    @NatWest_Help worst service ever from NatWest. Do not recommend using the bank now after all these years. Phone people tell me to use the online messaging app, online chat tell me to call the phone number and a week later I have still gotten no where.

  • RickyTBridge68 The Elected Mayor of Lancashire (Temol) (@RickyTBridge68) reported

    I swapped to @TSB a few years ago because I was sick of the crap service the NatWest was giving me. Now sadly TSB have gone the same way. When I'm stood in the Branch and all the staff want you to do, is their work for them online. Time to find a bank who wants customers