NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 01/21/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Luskoplusko Lyusien (@Luskoplusko) reported

    @PennyBritish @HSBC_UK @kraken With NatWest I never had a problem to send money to Kraken or Coinbase but they ban the transaction to Binance. Unfortunately soon they going to replace all visa cards with master cards

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @MartinSLewis When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Help!!

  • TrueZero23 TrueZero23 (@TrueZero23) reported

    @Hu_barts @ClaiireBarker @BigIssue Fellow Natwest customer here. I also use Online Banking. Never once had to do that. When I lost my card and needed to change my address to have the new one sent to me directly, the most I had to do was provide some form of identification and 2 proofs of my new address. (1/2)

  • springingfree Burryanne (@springingfree) reported

    @NatWest_Help @NatWest APPALLING TREATMENT of a 92 year old who has lost her husband and been a customer of yours for over 30 years. A formal complaint has been raised but we are moving banks. This is the Rugby branch by the way - absolutely zero customer service.

  • AsheSte ste ashe (@AsheSte) reported

    @NatWest_Help hi I need some help. You have sent me a cheque but I don’t have a bank to cash it in to? Can a NatWest branch exchange it for me or direct transfer it instead?

  • RBSBusiness Royal Bank Business (@RBSBusiness) reported

    @misslenn Good evening Amy, My apologies for the issues regarding your debit card. If you cannot unlock the card at an RBS or Natwest ATM, the process can be completed at a Tesco or Tesco express ATM. I hope this helps. (JF)

  • sianhudsxn_ Sian ♡ (@sianhudsxn_) reported

    i’m getting sick of my natwest online banking not working and nobody has been helpful when i’ve been speaking to them 🥴 it’s been almost a month now without it

  • devonlovelace20 Devon Lovelace (@devonlovelace20) reported

    @JamesDelingpole I tried to support you today by giving you a monthly payment . I should have been suspicious when it said $10. I contacted NatWest to ask them to cancel this transaction which was charged as £9 on my card. Are you aware of a problem here?

  • supertanskiii Super Tanskiii (@supertanskiii) reported

    11pm the night before I start a new job, NatWest block my card because bastard scammers have my details. I was already anxious, now I’m furious, in tears wondering how ******** I’m going to there and get my equipment home. I’ll be lucky if I sleep. Great first impression.

  • floatingmetal Graham (@floatingmetal) reported

    @Lady_Clarington (An ex-NatWest (personal) and HSBC (personal and business) customer writes).