NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 12/05/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (23%)

    Mobile App (23%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • gamepopper Gamepopper (@gamepopper) reported

    Well, that's the THIRD time I've had to contact Natwest to close my help to buy ISA. Hopefully now, with them setting it to be urgent, it'll be closed this time.

  • GYMcCusker Gillian McCusker (@GYMcCusker) reported

    What an utter shitshow @NatWest_Help and @RBS_Help are 🤬 quite frankly, they have stolen our money, holding it hostage while they hope we forget about the issue and stop pestering them. Having RBS deal with a fraud report made in error by NatWest is just ridiculously stupid.

  • LadyNanBullen Dominique Hamblin (@LadyNanBullen) reported

    book flights for myself despite having card details etc to hand. Need to re log into the NatWest app, that was installed on this phone for a long time but now unless I offer up sacrifice, they won't let me access. For ****'s sake!!!!!!

  • Packman212 Chris (@Packman212) reported

    @LloydsBank Still having issues logging in. Worrying times ahead. Natwest working fine. Barclays working fine, monzo working fine. Lloyds... no, not good enough.

  • baxter_daniel Dan (@baxter_daniel) reported

    @rodmeister67 @kisskerr @kevverage Secondly, by comparing liabilities owned by U.K. plc on *Natwest group* as an entity which encompasses quite a few customer facing banks, you are using a false equivalence, 2/

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @MartinSLewis Hi Mr Lewis, @NatWest_Help are forcing me & all their customers to have @TransUnion credit scoring on their account app, surely we should be allowed to opt out of this if we don’t want it? Any help appreciated. NatWest never asked my permission to share my info.

  • blondebonce redblondebonce ❤ (@blondebonce) reported

    @michael_merrick @NatWest That's awful! Halifax just offered us a good fixed rate & no fees!

  • Sarah_Wardy سارة 🇲🇦🇵🇸 (@Sarah_Wardy) reported

    @NatWest_Help hey Natwest - I'm a female traveling solo in Europe and you decided to block my debit (visa) card without previous notice. Just spoke to Palwhart and he said he can't do anything. Can you solve this? It's critical that I keep access to my card. For my own safety!!

  • berry_kirsten Kirsten Berry (@berry_kirsten) reported

    @NatWest_Help @NatWestBusiness So, I go to the effort of providing details via a DM, and I get... Another automated reply. NatWest customer service fails again...

  • sophb66 soph v. 9669 (@sophb66) reported

    @NatWest_Help Hmmm….why? Just tell your mortgage company to stop texting me about my mortgage, I am no longer a NatWest mortgage customer, you drove me away with poor rates and non existent customer service.