NatWest

Is NatWest down in Crook, County Durham, England?

Problems detected

Users are reporting problems related to: website, transactions and mobile app.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 01/07/2026 06:15

January 07: Problems at NatWest

NatWest is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Transactions (27%)

    Transactions (27%)

  3. Mobile App (23%)

    Mobile App (23%)

  4. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 soph v. 4959 (@sophb66) reported

    @swifty2Fifty @MetroBank_Help Same….they sold the mortgage to NatWest 11 months ago and decide to tell us the customer today. So you have been paying a totally different bank your mortgage for nearly a year. Like me. MB CEO frumpkin pumpkin prick likes to keep secrets from his customers. I am fuming

  • crazyzombienerd Ila (@crazyzombienerd) reported from Broxbourne District, England

    Finally closing all my accounts with Natwest as extremely poor service & 99% of staff very rude. @NatWest

  • RSatford ResiGamer_28 (@RSatford) reported

    @spideyreacts @ConsoleStockUK I am away from my laptop for 7 days. Issue i had last night was natwest wanting a bloody payment approval everytime I tried to pay

  • PrehistoricCat Tracy 💙 (@PrehistoricCat) reported

    @jimswalter56 @MartinSLewis Natwest used to issue both a Visa and Mastercard credit card, but last year when they expired they only renewed the Mastercard. I've also had notice that they are replacing the Visa debit cards early next year.

  • Bizitalk Bizitalk (@Bizitalk) reported

    To @natwest_help. Just how do I get to speak to a human in Natwest re a business account? Cora useless, Cora back up useless. N/W Business telephone number useless, that's a computer as well. Do you have any humans working in your offices?

  • Urdirtysecret ur ***** secret (@Urdirtysecret) reported

    @JohnCena hey u even got a YouTube funeral. People at natwest doging me.just down the street from wwe headquarters on washington . Catch 1 of em at the stop light snatchem.$1.9 billion reasons why

  • paul_walker7 Paul Walker (@paul_walker7) reported

    @Chris23236702 @GBNEWS What back you with, because most of the majority are moving to Mastercard, I got a email from NatWest saying they will be moving from visa to Mastercard due to visa charging more for service.

  • S17photo S17Photography (@S17photo) reported

    NatWest - taking customer service to a new level🤬 #useless #natwest

  • SpookyLovejoy katie (@SpookyLovejoy) reported

    @A_MyRules1 @NatWest_Help natwest isn’t going to **** you, you sad ****

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.