NatWest

Is NatWest down in Crook, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crook, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Crook, County Durham, England 12/04/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • PearlWonder1 Pearl Wonder (@PearlWonder1) reported

    @NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being

  • freeagent FreeAgent (@freeagent) reported

    @Mr___Boy @NatWestBusiness Hi John 👋 The NatWest Group acquired FreeAgent in 2018. As part of their business current account service, NatWest, Royal Bank of Scotland and Ulster Bank NI now provide FreeAgent free of charge to all of their business current account customers. [1 / 2]

  • AshleyJLambert Ashley Lambert (@AshleyJLambert) reported

    @MAMBarLife @BarclaysUK This is the same as RBS, they shut down our closest one saying “use NatWest”. You try and they say oh we can’t help with that ring RBS.

  • TwoHammel Jonathon (@TwoHammel) reported

    NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my gas meter

  • ldngirl2016 lilah2016 (@ldngirl2016) reported

    @NatWest_Help hi my standing orders keep bouncing back - what can I do?? It hasn’t done this since I called up NatWest to cancel one. Please help!

  • TayIorRobinson @tay@robins.one 🦊 (@TayIorRobinson) reported

    @NatWest_Help The problem is that whenever I switch out the NatWest app to copy details, it clears out and goes back to the start page. This means I have to write down the details somewhere, which is annoying and could also be less secure(?)

  • ruthmkirby Ruth (@ruthmkirby) reported

    @NatWest_Help Mmmm…and how long before NatWest say I have to talk to the business team to access my own money too

  • bart_de Hipster (@bart_de) reported

    NatWest Bank customer 53 yrs.They locked my acc due to a regular purchase which wasn’t unusual. Fraud unit > I answer normal questions > Was obviously not Fraud. Have to give them my biometric details to get my account back. Nah, that’s rubbish, you can shove it NatWest I’m off!

  • wokemrfowler Arthur fowlmouth (@wokemrfowler) reported

    @tomhfh Has sold down a shareholding in NatWest since then

  • Sweggers Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …