NatWest

Is NatWest down in Cromer, Norfolk, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Cromer, Norfolk, England 02/16/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (19%)

    Mobile App (19%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Sweggers Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …

  • RRowanOlive Rachel (@RRowanOlive) reported

    so far today NatWest have simply decided my debit card doesn't exist anymore and my heating has stopped working again

  • Characterlacks Gareth Fairclough (@Characterlacks) reported

    @ContinuumTrek @LloydsBank Wow, that's a shock. They're a nightmare for my dad (as well as a bunch of others I know of). I guess Natwest were no help? Though for them, it's all opened online.

  • PearlWonder1 Pearl Wonder (@PearlWonder1) reported

    @NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help STILL no call to my mother, 79 yo, entire life savings made dormant by NatWest who admit error. Waiting SINCE 23RD DECEMBER. No one taking actual responsibility to resolve problem and picking up phone

  • jonny_crane75 JC (@jonny_crane75) reported

    @NatWest_Help I tried to book flights online today. Needed to authorise the transaction through the Natwest app which I did. But the firm is saying they have not received the money & that it’s a problem with my bank. Payment showing as ‘pending’ on my account. Help!

  • wokemrfowler Arthur fowlmouth (@wokemrfowler) reported

    @tomhfh Has sold down a shareholding in NatWest since then

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help DM sent. She's sobbing and shaking now after a phone call with Mohammed at the call centre. Nearly 80 years old, and NatWest has already admitted that the error that caused all of this was their fault. This is devastating to see

  • ElainePardoe Elaine Pardoe (@ElainePardoe) reported

    @SteveBarclay @RishiSunak How will cost of living ease? I'm an NHS worker struggling, yet my friend who works for natwest told me that all staff at natwest are getting £1000 payment for cost of living crisis 🤔 what about ppl that really need help

  • Pt2537 Paul (@Pt2537) reported

    @santanderukhelp To fill in, then wait for someone to investigate. Natwest make this simple, with santander you need a public enquiry. That's the way to get awards for BAD customer service.