NatWest

Is NatWest down in Cromer, Norfolk, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Cromer, Norfolk, England 01/09/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (18%)

    Mobile App (18%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • 5imon 5imon (@5imon) reported

    2 - and all manner of interdepartmental chaos, I am no closer to having the account set-up completed that we applied for. Worked in business 40+yrs, never have I witnessed the stove piped departmental chaos & lack of customer service that NatWest has demonstrated, defies belief!

  • Pilgrim36330142 ‘Barnabas’ (@Pilgrim36330142) reported

    @DirectLine I’m impressed. Rang up for a quote for a daughter moving into a room in a multi-tenant house. After being told you didn’t cover this, pointed me towards @NatWest Renter Insurance. Just what we need. This is what I call putting the customer first. Respect 👏🏻👏🏻👏🏻

  • davenewton David Newton (@davenewton) reported

    What is wrong with NatWest mortgages? I moved home and making a simple correspondence address change seems impossible? Went into branch and did the paperwork on Oct 21 & still receiving mail at the wrong address. Told to go back to branch on the phone?! Terrible service #natwest

  • colinwmd Colin W (@colinwmd) reported

    Loving the Natwest online help thing. You can find some random waffle that doesn't apply to your question in their help pages or you can spend 10 minutes speaking to a robot in order to be guided to the online waffle.

  • Macronbo Ron Butler (@Macronbo) reported

    @NatWest_Help @ocado Why can I not use a NatWest Credit Card with Ocado? Which business has the problem? I have been told their is no problem with other retailers.

  • SkyScottBeasley Scott Beasley (@SkyScottBeasley) reported

    💷 Ouch. NatWest fined £265m for three offences under the Money Laundering Regs for not properly monitoring a customer’s accounts. Includes 33% discount for an early guilty plea and brings an end to the regulators case against the bank.

  • MEdmondsLondon MEdmondsLondon (@MEdmondsLondon) reported

    @NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?

  • megomerrett Megan Merrett (@megomerrett) reported

    Hey @RBSBusiness on 18 Nov I was told over the phone that I’d be sent a statement through the post in 12 days. There’s no branch in my town now. NatWest cannot help me with what I need, I’ve been to their branch several times this year. Which is awkward because (1/2)

  • ShahrzadAm Shahrzad Amoli (@ShahrzadAm) reported

    @NatWest_Help again case of 'hidden' fees. Don't know who you're accountable to. Your website clearly says NO foreign transaction fees for Natwest credit card. Says nothing about all charges I'm paying for 'currency exchange fees'. Your info is misleading, inaccurate & dishonest

  • coylester10 martin coyle (@coylester10) reported

    NatWest hit with GBP264.7m plus costs penalty over money laundering failures related to gold dealer Fowler Oldfield. First UK lender to be prosecuted for money laundering issues.