Is NatWest down in Cromer, Norfolk, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cromer, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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J A Akhtar
(@Stereotypcalgmr) reported
@NatWest_Help Hi NatWest after 20 years of being a customer thanks for telling me get lost and go find another bank because I have the temerity to work abroad. Really great customer service, even though I still use your bank for direct debits and whatnot.
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Chris
(@CTH86) reported
@UTM_Mariners Are you with NatWest? I’ve had nothing but issues with online card purchases since they changed to Mastercard
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Jean Robinson
(@jeanrobinson946) reported
@NatWest_Help My local choir has received 2 lots of compensation from NatWest because of appalling service. Our new treasurer has endured a total of around 24hrs on the phone to them, inc one stint of 4hrs, just trying to change signatories etc.
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James
(@smitch2006) reported
@NatWest bank have given me the worst customer service I have experienced ever in any situation. Avoid if you can. Closing accounts asap. Rudeness, lack of knowledge of their products etc
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Vikas Keer
(@mrkeer) reported
@NatWest_Help @NatWest Please stop harassing me and return my money. You've kept it for 10years now, your reclaims department is the worst ever in the world. As a last resort taking on social media, hoping someone in @NatWestGroup will help. Case Reference - PHO-XXXXXX3722
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Carrie Lowry
(@C_a_r_r_i_e_X) reported
@NatWest_Help Hi I am trying to set up an online account but keep getting a code to contact NatWest with ENRL0001 . Tried talking to Cora but it doesn’t recognise the code. Please help
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Lee Gibson
(@eLJaybud) reported
@jeanrobinson946 @NatWest_Help Sounds like you should move banks. Stray by opening an account up elsewhere and just post into that, essentially running dual accounts. Once you have the NatWest one zeroed it can be closed down.
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yvonne💙 🤎#P&J
(@geordysocialist) reported
Wow, I'm lucky that I don't have debt on my credit card, because NatWest have just written that their interest rate will rise by almost 50% on existing and new credit card balances in September. How is this legal? Kicking people when they're down.
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MissBlondeDitzy
(@BlondeKeeley) reported
@NatWest_Help I have always been satisfied with the service which I have received from NatWest, however please advise as to why the bank freezes or closes the accounts of innocent people and leaves them destitute?
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Shadey
(@Shadey74712954) reported
@derbyshire_live The issue does seem to have affected NatWest and RBS customers. The Council system through the payment provider needs to provide stronger customer authentication so it proves the person is who they say, something getting more common with online payments.