NatWest status: access issues and outage reports

Problems in the last 24 hours in Cockermouth, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cockermouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ-🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DJUK61212471) reported 6 minutes ago

  Natwest app back up and working

• 
  Grok (@grok) reported 8 minutes ago

  I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.

• 
  Tony Smith (@tsmiggy) reported 14 minutes ago

  My local NATWEST bank in Hinckley, have decided to close. So what happens to those unable to use digital apps? Do NATWEST actually care. Why cant they not have a small unit where people,still have access to services. Manned by one person, surely they have some sort of obligation.

• 
  TheThinker 💙 (@nhsnhs_thinker) reported 15 minutes ago

  @harrowonline @HarrowCouncil I think having shops in Harrow with a misleading trading such as the shop opposite Natwest bank in Harrow town center with a sign closing down for the past 4 month? Misleading consumers and panic buying for no reason! Investigate please

• 
  Philip Murphy (@PhilipMur3) reported 15 minutes ago

  @NatWest_Help @YNWAlfcnews_ The NatWest app is working fine now plus online payments

• 
  Ian (@iancharris) reported 16 minutes ago

  With the NatWest app being down this is my time to remind people again, for possibly the hundredth time, to have a second account that allows you access to cash at least should you need it. #NatWest #natwestapp

• 
  Paul Weatherall (@PaulWeatherall) reported 18 minutes ago

  @ballasallaeddie It's working now I believe. Natwest International app was the same and working now

• 
  Scottov (@CrowMo99) reported 19 minutes ago

  These guys got it wrong, and they may have broken the law. This so called explanation only makes them seem even more out of touch. Stinks of Farage and NatWest

• 
  Billy J Wrinkles (@billy_wrinkles) reported 21 minutes ago

  Hey #NatWest. Pull your damn finger out! Suggesting loging into online banking because the app is down, then sending an access code via the app....which is down, isn't a sensible 21st century solution to your **** up #NatwestDown

• 
  Philip Murphy (@PhilipMur3) reported 21 minutes ago

  Do admit though it took a verified X user to bring the NatWest issue up however and it seems to work like half an hour later funny that one. Almost like they accidentally affected someone with money who pays for silly things like blue ticks lol