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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Christchurch, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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me and bee
(@meandbee2) reported
@treezbee @NatWest_Help @TravelCTM_UK I am having the same problem. They are more bothered about payments than getting citizens back to the UK it seems as I have no other bank apart from Natwest and because they don't comply with psd2 I can't get my booking confirmed.
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MEdmondsLondon
(@MEdmondsLondon) reported
@NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?
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fel loves uzui
(@defmist) reported
i swear i always have problems with natwest
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Kate W
(@kateweb) reported
> speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.
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Debbie
(@Sparkles_Debz) reported
@NatWest_Help is 2 months for a disputed credit card transaction usual service levels for NatWest?
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BhartiPatel
(@bhartivpatel) reported
@stwater I would like to thank Dawn Robinson on Customer Services who assisted me on 30 Dec in helping a vulnerable customer when he came into the Natwest Bank Melton Rd to pay his bill. He forget his pin so was unable to pay using bank services. Bill paid and DD set up.
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Lucy 🌸
(@lucindarosey) reported
@V8Blaze @NatWest_Help I didn’t unfortunately, it’s been a week now. I rang natwest, they couldn’t help over the phone, went into the branch and was told to ring them?!The advice over the phone was to remove the feature but it doesn’t allow you until you have used it which I’m unable to do!!!
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Critch
(@CritchD85) reported
@NatWest_Help @sophb66 @MetroBank_Help I’m only speaking for myself here, but I’ve been told by the pepper operations team that Metrobank customers bought by NatWest will not be able to access the manage my mortgage portal at all. Unless/until we make a material change to the terms so that we gain a “NatWest mortgage”
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Noman Mohammad Tee
(@noman_tee) reported
How r v supposed 2 do biz wen simple transfer takes a month! Extremely frustrating. Who shud bear losses 4 late payment? Ur intermediary bank issues r UR issues not MINE!! Complete my transfer or Return the MONEY Immediately. Never using #Natwest for international transfer AGAIN!
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MissHimalaya
(@HimalayaMiss) reported
NatWest then told me I needed to complete another form. They then rejected my ID which was my passport. They had had this for 9 months. I uploaded another copy. They then had a problem with my proof of address which they'd also had for 9 months. I uploaded this again also.