NatWest

Is NatWest down in Chepstow, Monmouthshire, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Chepstow, Monmouthshire, Wales 12/28/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyBrooke11 Andy Brooke (@AndyBrooke11) reported

    @NatWest_Help @NatWestGroup So it’s just trial and error for me? That’s not in any way helpful. I’ve been a natwest customer for over 30 years but I feel that’s coming to an end.

  • spenny_UK 🌸💛Spenny 💛🌸 (@spenny_UK) reported

    @AskNationwide @LORDRCH_ Its absolutely appauling!!!! To keep saying “ASAP” is totally unacceptable. These are the fundamental, basic functions of a bank. Go to Natwest. I left Nationwide a few months ago. Best decision. My husband is having this stupid issue today with NW!

  • birdman2 George Thomas (@birdman2) reported

    @RichardBurgon Not very good advice from HMRC non executive to scrutinise issues like this: National Westminster Bank Plc (NatWest) was today fined £264,772,619.95 following convictions for three offences of failing to comply with money laundering regulations.

  • I_am_lucie_ Lucie G (@I_am_lucie_) reported

    How can u think it acceptable, Rbs/NatWest, to freeze someone’s account a few days before Xmas? I have 3 children to feed & a house to keep warm, but no access to money! Any suggestions apart from ‘we complete understand ’?! as I can assure u, u don’t!😡 @RBS_Help @NatWestGroup

  • Helena_Ann93 Helena-Ann🐝🐝 (@Helena_Ann93) reported

    @NatWest_Help is NatWest down? My step dad can’t make any payments which isn’t the best around Christmas. X

  • kellyw2094 Kelly Dunn (@kellyw2094) reported

    @APxx77 @DJ_MICKYT @AskNationwide It’s crazy, I spoke to natwest where I sent the money from, their timescale is 24 working days if I want to claim it back. I can’t afford to be so much money down at Christmas. It’s a joke!

  • sunshinesoph79 sophie (@sunshinesoph79) reported

    @NatWest_Help Mine is the same I have transferred money from an account into my NatWest account and it’s not showing and my credit balance is out too due to refunds on my credit card that are showing I should be in credit not “owing” there are lots of probs reported on “down detector”

  • 20Rwalmsley Dr.Crypto (@20Rwalmsley) reported

    @alanartdirector @TheFCA @santanderuk Yep luckily I’ve not had huge issues with NatWest but I’m sure it’s coming 🙄🙄

  • lozzatee_x ℓαυяєи тнσмρѕσи (@lozzatee_x) reported

    The only embarrassing thing about last night is my card not working because for some reason natwest shut their system off from half 1-2 like @NatWest_Help sort your life Out

  • DJ_MICKYT DJ MickyT™ 🤘🤘 (@DJ_MICKYT) reported

    @kellyw2094 @APxx77 @AskNationwide When RBS's payment system went down in 2012 Natwest customers had to wait 4 weeks to access their accounts again. Nationwide have a much newer system. So should only take days. Still not great