NatWest

Is NatWest down in Chepstow, Monmouthshire, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Chepstow, Monmouthshire, Wales 11/21/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Mobile App (13%)

    Mobile App (13%)

Community Discussion

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NatWest Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • geezerpaulr Refusenik Paul (@geezerpaulr) reported

    @QueenVicToriouz NatWest working as normal

  • olivetreedogs Charlotte Campbell (@olivetreedogs) reported

    @cathiedunn @BettinaSRoss1 It’s down to the individual banks. TSB had a flat rate of £10 but then stopped charging at all this year. NatWest didn’t charge. What happens now the government has given up trying to reach an agreement with the EU over financial services, I don’t know.

  • sycamore_anew Sycamore Anew (@sycamore_anew) reported

    @NatWest_Help Hi John thanks! Why no unsubscribe links like everyone else? I'll keep reporting NatWest to google for now as I shouldn't have to login to do this. This could cause google to mark NatWest emails as spam for other users. Please inc unsub links

  • hairychesters kevinchesters (@hairychesters) reported

    Revolut is now worth more than NatWest. NatWest has £450bn in customer deposits, Revolut has £4bn. Something is wrong.

  • NeedsBalance The world needs balance (@NeedsBalance) reported

    @louisebenson69 @NatWest_Help Cancel the direct debit. NatWest has problems telling what the left and right hand are going

  • John36621762 John (@John36621762) reported

    @NatWest_Help Had a response from Natwest, regarding the complaint. Upheld 1 issue, and the other I can sort out. Accepted the decision, and compensation of £100 Amazon vouchers. Shame it had to go as far as a complaint though, but they have taken a few things on board regarding the issues.

  • AnnaJBradshaw Anna Bradshaw (@AnnaJBradshaw) reported

    A very disappointed NatWest customer @NatWest_Help

  • chloeebris Chloe 🐈‍⬛ (@chloeebris) reported

    The new NatWest in town doesn’t have tellers and just ate £100 and then went out of service 🙃 I miss Andrew from Corn street who would give me funny looks every Monday morning

  • NeedsBalance The world needs balance (@NeedsBalance) reported

    @NatWest_Help NatWest as a business has gone down hill significantly and appear to annoy customers more than they please them and the left hand doesn't know what the right hand is doing

  • MartinR49585203 Martin Rodgers (@MartinR49585203) reported

    @JackPollock19 @mollymay Been following them for a while now and he (its a bloke) is an active scammer. He may ask for a Cash Code with Natwest which is a quick fix for scammers as there is not comeback on him.