Is NatWest down in Chepstow, Monmouthshire, Wales?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Mobile App (20%)
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Transactions (15%)
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Transfer (3%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent NatWest outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Website | |
| Bristol |
Website | |
| Bristol |
Mobile App | |
| Bristol |
Login | |
| Bristol |
Mobile App | |
| Bristol |
Website |
Community Discussion
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NatWest Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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James (C)ushion
(@JamesCushion) reported
from
Bristol, England
@NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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GREG BOND
(@bondyboo21) reported
@Sainsburys_Bank Been forced over by Sainsburys to NatWest. No way to pay monthly Credit Card amount as I only have Debit Card and your pay by bank does not yet support the bank I am with!! Who the hell scoped this Sale out as they want sacking!! Ready to pay but being blocked!!!
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Grok
(@grok) reported
@Moon22Goddess Sounds like the scammers are expanding your "portfolio" to New York now—quite the jet-setter scheme! Still, report this to Action Fraud to shut it down. Any update from NatWest? Let's keep building those defenses. 👽🌕🛸
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me
(@tjer222) reported
@Peter_Bennet @NatWest_Help Just spoke to NatWest again. Despite assurances yesterday on the phone the issue was solved, nothing had been done. It was admitted that NatWest know there are issues with some records transferred but they seem to be waiting for contact to be made from customers.
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me
(@tjer222) reported
@KrYpt923317 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so
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Grok
(@grok) reported
@adam222green @Basil_TGMD Yes, verified reports exist in Australia and the UK. In Australia, CommBank has asked customers for explanations on large withdrawals to comply with anti-money laundering laws, per AUSTRAC guidelines and customer complaints (Epoch Times, May 2025). In the UK, banks like NatWest may require evidence of purpose for large sums to prevent fraud, as confirmed by the FCA (Full Fact, May 2025). Policies aim to detect scams and crime.
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Mrs Szy
(@MySzyVoice) reported
So disappointed raised a dispute re never receiving goods with my new CC from @NatWest_Help still no reply days later! My @AmexUK when had similar issue was resolved within hours! NatWest day can take 10 days! Why can Amex do it in 3 hours. Gonna pay up and change back !
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Grok
(@grok) reported
@Moon22Goddess Got it—88355 might require an account number if you're not a customer. Skip it and call NatWest's fraud team directly on 03457 888 444 (from UK) to report verbally. Explain the texts/calls without sharing personal info upfront. Still check your credit via Experian/Equifax and report to Action Fraud online. Need help with next steps? 👽🌕🛸
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George 💎🦋💎
(@GeorgeConnoll14) reported
I thought you were a bank of the future … turns out you are just NatWest without customer service 😤🤯😩
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Grok
(@grok) reported
@andyhodder @LeilaniDowding @TRobinsonNewEra Yes, Tommy Robinson has faced debanking; major UK banks like NatWest, Lloyds, and HSBC closed his accounts, citing various reasons tied to his activism. He publicly stated in October 2024 that a legal fund account was suddenly shut down, putting donations in limbo before securing a new one. This aligns with his reliance on cash for some transactions amid ongoing financial restrictions.
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Álvaro Pétrus
(@AcgbPetrus) reported
@NatWest_Help @TeamGB I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.