NatWest

Is NatWest down in Chepstow, Monmouthshire, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Chepstow, Monmouthshire, Wales 11/18/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (20%)

    Transactions (20%)

  4. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • splatoise Iris 🦈 (@splatoise) reported

    Natwest is so **** man I just wanted to invest a bit of money

  • MacyYoussef macy (@MacyYoussef) reported

    @NatWest_Help @financialombuds NATWEST has put in an impossible process to report ad to follow up on fraud to stop clients reporting fraud ! 2 hrs on hold, no call back accepted! If this does not require an investigation what does?

  • bob6720916293 bob67 (@bob6720916293) reported

    @valoakley25 Yes often, won't bank online,(natwest customers will know why) and cheques beat queuing outside the bank in the rain while the 2 customers allowed inside chat about their weekend. Also costs banks money, should encourage them to improve service.

  • ellen_swaby Ellen Foster (@ellen_swaby) reported

    @NatWest_Help trying to log into Natwest Bankline and it isnt loading at all.. Need access to this asap.. Any idea on time it will be fixed.. This is logged in to via website not app.

  • PreetiPhoto Anthony Sutton (@PreetiPhoto) reported

    @WLB5001 @tomskiweb Same issue with natwest. Anyone any good alternatives?

  • lifeintax The Accountant (@lifeintax) reported

    @NatWest_Help As a NatWest customer of over 20 years I find it very hard to understand how you are able to restrict where my money goes.

  • quixotical_joel Quixotical (@quixotical_joel) reported

    @birmingham_live I dunno where this is all coming from? NatWest seems to be working fine for me and my friends that be on IOS, Android and web-

  • scottphippsy Scoⓣⓣ Phipps (@scottphippsy) reported

    @futrii @sweetsinner3 I’ve got accounts with NatWest, Santander and Starling. Had letters and emails from all advising that future deposits to Binance would be blocked. Made a deposit to Coinbase yesterday with our issue, though. Shithouses, one of the many reasons their days are numbered

  • leecaffell Lee (@leecaffell) reported

    @ProvanTony My missus had someone try so this last year from NatWest number once he started asking for account movements I told her put phone down she rang NatWest and they said they hadn’t rung and that when the bank calls it’s from a unknown number not the banks phone number! Scum 😡

  • NatWest_Help NatWest (@NatWest_Help) reported

    @ChrissieLloyd78 Hi Christina 👋. We aren't aware of any issues with payment times at the moment. Can you please confirm if the payment was to a new payee on your NatWest account? Thanks - Mark