NatWest

Is NatWest down in Chepstow, Monmouthshire, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Chepstow, Monmouthshire, Wales 09/16/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (7%)

    Withdrawals (7%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent NatWest outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Login
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Hamzah_Bhuta Hamzah Bhuta (@Hamzah_Bhuta) reported

    @BarclaysUKHelp hi Barclays, hope you're all well. I have a request to please do NOT close your branches down. First it was RBS & Now NatWest. Please please stay. I can only rely on this bank.

  • SteBurke44 Ste Burke (@SteBurke44) reported from Liverpool, England

    Always check your bank statements. Mad the way someone’s set up a PayPal direct debit weekly from my bank account for £134 and PayPal are saying it’s a natwest issue and natwest are saying it’s a PayPal issue.

  • brookercable Christopher Brooker (@brookercable) reported

    @alexisconran @channel5_tv Very useful information. But I’m still confused about how the scammer got entry to the banking app with just an OTP code. NatWest require entry of customer number, PIN and passcode. I will now use a Sim PIN but réalisé it needs entry whenever the phone is restarted.

  • siberianpine bumblebreeze (@siberianpine) reported

    [UK] On MSE today it says Natwest have opened up their 0% cards to new customers. If you are paying interests on unsecured debts please look into whether you could transfer them _for free_ and get the principal down over the 22/33 months instead of just servicing interest.

  • GlassAndrewR Andrew Glass (@GlassAndrewR) reported

    I am lucky it’s a public holiday so I can spend the whole day trying to sort out a problem with and caused by #natwest . It is totally surreal and defies any logic

  • AkianFluff Akian (@AkianFluff) reported

    Went to Greggs for a bacon roll, tried to pay and apparently NatWest is down, like ONLY NatWest I just want Greggs breakfast 😭

  • iwantthatnow iwantthatnow (@iwantthatnow) reported

    @NatWestGroup Up until 6 months my 85-year-old mother (South Africa based) received her monthly pension on its due date. Despite flying to the UK, confirming her ID and address in Natwest Leeds she has NOT received her pension since Aug ‘22. This is appalling service.

  • dfmalan dfmalan (@dfmalan) reported

    @nsandihelp I have an existing NS&I account. Trying to buy Premium bonds fails repeatedly at payment stage - your web-site saying card-issuer declined. (but approved succesfully in Natwest app).

  • NHNTweets Nigel Hobden (@NHNTweets) reported

    @NatWest_Help When will you give us the feature for payments in notifications as most other banks support this except NatWest & you already show us payments out notifications so you have the system in place.

  • KevRichJohnson Kevin Johnson (@KevRichJohnson) reported

    @NatWest_Help Hmm 2nd call awful. Thinking of cancelling my switch into NatWest now. Shambles to be honest which I was not expecting!!!