Is NatWest down in Chepstow, Monmouthshire, Wales?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Transactions (22%)
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Website (22%)
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Login (22%)
Community Discussion
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NatWest Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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James (C)ushion
(@JamesCushion) reported
from
Bristol, England
@NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Abell
(@PastorPaulAbell) reported
AI bots are so frustrating and irritating! And then NatWest lectures me on what a bot is rather than help me. I did know it wasn’t a human being NatWest! But a human would have been helpful. At least as an option!
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linda sarah
(@iamlindasarah) reported
@NatWest_Help Mr NatWest, Another thing, 'never stop starting' ?! The problems in using meaningless, but profound-sound slogans, are myriad. You're a bank. You profit from people with the least. In light of this, what ******** does: 'never stop starting' mean?! Is it to do with Groundhog Day?
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Chris
(@CTH86) reported
@UTM_Mariners Are you with NatWest? I’ve had nothing but issues with online card purchases since they changed to Mastercard
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Dr Claire Robinson - #GirlySwot #RejoinEU
(@McrClaire) reported
@lucymitv @GranadaReports NatWest closed all our local branches which prevented us from going there. I sometimes travel to the inconveniently located bank. If it was a service they would make both available. They do not put customer service first whatever the marketing department says. 👎
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MissBlondeDitzy
(@BlondeKeeley) reported
@NatWest_Help I have always been satisfied with the service which I have received from NatWest, however please advise as to why the bank freezes or closes the accounts of innocent people and leaves them destitute?
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Lee Gibson
(@eLJaybud) reported
@jeanrobinson946 @NatWest_Help Sounds like you should move banks. Stray by opening an account up elsewhere and just post into that, essentially running dual accounts. Once you have the NatWest one zeroed it can be closed down.
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Daniel Theo
(@DanTheo1) reported
@NatWestBusiness If you complain, NatWest tell you to DM them, so you take their embarrassingly poor service away from the public eye. You then engage in endless useless chat where they eventually tell you there’s a 4 week backlog, unlucky, have a great day!
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Carlos
(@CarlM11) reported
@GranadaReports So headed off to Sainsburys got to half mile before traffic stopped then snailed it round the first roundabout were I saw the queue before Natwest bank going towards the entrance of Sainsburys, round the second roundabout, down and turned left snailing it
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Mayonia
(@Mayonia) reported
@NatWest_Help I know one business who has huge problems opening an account with NatWest
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Shadey
(@Shadey74712954) reported
@derbyshire_live The issue does seem to have affected NatWest and RBS customers. The Council system through the payment provider needs to provide stronger customer authentication so it proves the person is who they say, something getting more common with online payments.