Is NatWest down in Chepstow, Monmouthshire, Wales?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (26%)
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Website (26%)
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Mobile App (26%)
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Login (21%)
Community Discussion
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NatWest Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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James (C)ushion
(@JamesCushion) reported
from
Bristol, England
@NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Vern
(@FCACF10) reported
5-YEAR CREDIT DEFAULT SWAPS FOR UK BANKS #HSBC, #BARCLAYS AND #NATWEST ALL DOWN BETWEEN 8 AND 17 BASIS POINTS FROM MONDAY'S CLOSE - S&P GLOBAL MARKET INTELLIGENCE
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****** Howser (2022 Version)
(@Dookie3000) reported
@NatWest_Help It was applied for online via the Natwest website. Not digidocs I believe. The mortgage number is meant to be sent by email to us, no?
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Sarah B
(@xRaraJBx) reported
@cocowinn @NatWest_Help Oh that doesn’t fill me with hope! We are three weeks tomorrow 😩. No need to apologise - we have to support each other because NatWest certainly aren’t providing support! I’ve spent approx 5 hours waiting on web chat in last week 😩
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Sjwilkin
(@SjWiLKiN) reported
from
Northwich, England
@NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help
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Heather Doran, PhD
(@hapsci) reported
@Em_Lebron @in_parody @NatWest_Help Did you get this resolved? I’ve got a complaint in now. I was able to log in, was told I was eligible to switch but when I clicked on it it told me my switch was in progress (I hadn’t even seen any rates available). By the time NatWest resolved the issue the rates had gone up
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Priti Depala
(@PritiDesigns) reported
@NatWestBusiness I applied for the NatWest Accelerator, someone called Stuart called me & left a voice message - and said he would email and this was on the 29th of Sept & I have not received an email & I would like to speak to him this week. I don't know how to contact him. Help
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Otto Osirian
(@OttoOsirian) reported
@santanderukhelp It is Ok I put the cash into my NatWest account instead, A bank with far superior customer service than santander
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Mol 🤍
(@mollyll0yd) reported
Cars ******, sons dads a ****, someone’s stolen my bank card through my car window & spending my money, can’t access my online banking and been on hold for 43 mins to NatWest, HAPPY MONDAAAAAY BUDDDYY
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Sarah B
(@xRaraJBx) reported
@NatWest_Help Hi, can someone please advise me why NatWest online chat are telling me that my mortgage advisor hasn’t uploaded documents when she has sent me proof that she has. I’d also like to know if we will get the interest rate that we applied at? Poor service so far.
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(@DonnaJFarmer) reported
Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.