NatWest

Is NatWest down in Chepstow, Monmouthshire, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Chepstow, Monmouthshire, Wales 12/28/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • turnerlittle Turner Little (@turnerlittle) reported

    @Natwest Your service is atrocious. I have complained but your service takes 48hrs to receive a response. This is unacceptable. Please can someone contact us urgently.

  • Akure4Life Olubanji Alarapon 🇳🇬🇬🇧 (@Akure4Life) reported

    What a joke!!!! I have spent the whole day talking to a bot on @NatWest_Help . This issue has not moved forward one bit. What a useless bank Natwest is turning out to be, I have been a customer for almost 30 years and this is how i am treated

  • 1pluseipi Dr Kara #NotABystander 💙🍎 (@1pluseipi) reported

    @CruseSupport Not my spouse but... @NatWest_Help asked for a signature from the deceased person to close a business account. 10 yrs later, the account is empty as they've taken the fees every year - now they will close it. It sounds like NatWest Business needs help from personal banking.

  • PiggyMcPigface Bastard of Brutish Empire/Youtube: @dukeclydebanks (@PiggyMcPigface) reported

    was £900 (!?) was emptied down to £20 at @NatWestGroup Bank in @warwickuni. As I had still cash from £600 pre-departure "allowance" left, I started using that; while at NatWest bank at #WarwickUniversity, again "customarily" I was "identified" when I had gone to ask for statement

  • jimmy__ONE jimmy ONE (@jimmy__ONE) reported

    @NatWest_Help @markrickaby Same here. Transaction notifications stopped working a week or 2 ago on my iPhone and iPad. I’ve tried reinstalling the app and toggling notifications on/off. Nothing helped Any news on this problem NatWest?

  • iwantthatnow iwantthatnow (@iwantthatnow) reported

    @NatWestGroup Up until 6 months my 85-year-old mother (South Africa based) received her monthly pension on its due date. Despite flying to the UK, confirming her ID and address in Natwest Leeds she has NOT received her pension since Aug ‘22. This is appalling service.

  • RockingMikey81 🏴󠁧󠁢󠁥󠁮󠁧󠁿Mikey🇬🇧 (@RockingMikey81) reported

    @AskNationwideHe’s give me sort sort code to book there is no option to put that in Hi, I’m on my online bank and I’m trying to send money to a NatWest account. But when i put their 8 digt account number in this error comes up..please enter an account number in the Correct format

  • LousyTelly LousyTelly (@LousyTelly) reported

    That truly awful #Natwest advert. Irritating beyond words. How do those advertising agencies produce such bollocks. #InstantMute

  • BlackBruised BruisedBeatenBlack (@BlackBruised) reported

    @NatWest_Help @NatWestBusiness Team Natwest. Automation is not really the answer when someone is having a crisis. How do i speak to a real person that can take down as much of my personal information as they need to resolve my problem?

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help He's asked too, but their response takes longer and it should be a simple question - If NatWest Help can't understand their advice, how is a customer supposed to understand it?