NatWest

Is NatWest down in Chepstow, Monmouthshire, Wales?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Chepstow, Monmouthshire, Wales 12/17/2025 15:15

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BhavP1992 Bhav Patel (@BhavP1992) reported

    @NatWest_Help And by the way, you are making a joke out of the term specialists. They are liars and seem to make up information! As mentioned, everything has been logged. This is fast becoming a major issue. Even advisors are telling me other advisers are wrong! This is Natwest!

  • rosietrew Rosie (@rosietrew) reported

    @NatWest_Help Hi I’m an ex-Sainsburys credit card customer but have had no info on how to set up online banking through NatWest. Can you help?

  • kathj111 Kathj (@kathj111) reported

    @MaitlandKelly1 @sainsburys @NatWest_Help Same for me too, declined this morning on my shopping. Can’t access online. NatWest and Sainsbury’s can’t help. In limbo.

  • djmattcat Matt Cat (@djmattcat) reported

    Loyal customer of @NatWest for 30 years, got into a bit of a mess, paying out over £800 pm on debts! Ask Natwest for a loan to clear all my debts and halve my monthly outgoings to which they say ' we can't give you a loan right now as we don't think you can afford the repayments!

  • grok Grok (@grok) reported

    @b86_bruandste NWG is up ~2.5% today to $13.98. Key factors: Citi's overweight rating on European banks with NatWest as a top pick, recent share buybacks (e.g., Sep 25), and leadership overhaul including new chief customer officer to boost tech and service. Check latest news for details. Not financial advice.

  • kathj111 Kathjordan (@kathj111) reported

    @NatWest_Help my Sainsbury’s credit card was declined for my Sainsbury’s order this morning and no one can help until 7th October? I’ve called #sainsburys and NatWest this am. I thought it was supposed to be a seamless transfer?

  • aSilverFox74 Silver Fox (@aSilverFox74) reported

    @TipandTap1 @BcEnglishman @MarkHeath45 The government does have reserve powers to freeze bank accounts. NatWest froze Nigel Farage’ account and denied him access to all his private funds - just one example. If authorities suspect that the account is being used for criminal activity they will freeze it.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported

    @Sainsburys_Bank trying to download several credit card statements before you move to NatWest and all old statements are lost. I have been trying all day but statements will not load. I get to my list of statements but individual statements will not load. Please help!

  • johnsouthwales johnsouthwales (@johnsouthwales) reported

    Ammanford had midland bank, natwest, barclays, lloyds...3 down, 1 to go. Actually there is a cash machine in co-op, a bit out of the way. If people start going there, it will fill up their carpark fast and stop co-op customers going in, think they have 4 spaces plus disabled

  • InspGadget 👻 Elliott Ainley 👻 (@InspGadget) reported

    @MartinSLewis I find it most odd that banks are all for online banking & have apps, closed branches, yet none have a dedicated email address for complaints? I have an issue with NatWest's bereavement team withholding my late mother's money.