NatWest

Is NatWest down in Chepstow, Monmouthshire, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Chepstow, Monmouthshire, Wales 03/20/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • JamesCushion James (C)ushion (@JamesCushion) reported from Bristol, England

    @NatWest_Help I'm trying to message you in the natwest app over some suspicious transactions, but the messaging isn't working

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • naysoft James Naylor (@naysoft) reported

    @NatWest_Help Currently on hold to customer complaints phone line - 55 minutes and counting - come on Natwest this is not good customer service. No point closing local branches whilst leaving telephone services under resourced....

  • DexterVro Dex🃏 (@DexterVro) reported

    **** sake, **** natwest, made me miss out on 25% in spot lololol

  • bedlamswife Seagull🤯 (@bedlamswife) reported

    @NatWest_Help 2nd day running (I reported this yesterday) that 0 of 6 NatWest cashpoints are working at King’s Cross Station. There are no others. This is a major terminal - it really isn’t good enough. ESPECIALLY when most local banks/cashpoints are closing

  • AprilPreston_ April Preston (@AprilPreston_) reported

    Got a business banking issue - If anyone uses Natwest and does it well, please DM. No luck with their customer services platforms sadly.

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported

    @missThabang Its the same trick they use with banking as well. They create a similar page. Send you a text saying your money is gone. You are asked to protect your account. You login on the spoof page - you are done. Halifax used to that same issue. Natwest fixed it by an external pad.

  • tracygorb Tracy Gorb (@tracygorb) reported

    @SamsungPay I presume you do not support NatWest Mastercard debit card?

  • James__Hearn James Hearn (@James__Hearn) reported

    @NatWest_Help I shouldn’t be surprised that even that link doesn’t work. Sums up a NatWest customer experience quite nicely.

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    Well take my id down to morrisons 3rd time lucky 🙃 flaming ridiculous they need my actual sort and ac number as not displaying on my bank card before can start work not an immigrant ya know Dunno why natwest do this 🙃 on new cards take sort code of

  • GigerPunk GigerPunk (@GigerPunk) reported

    @Nelle_Macbeth If it's any consolation I had similar trying to switch to paperless with natwest, can only be done by logging into website, not via the app. But I'd have to reset my pw to get onto the website :/

  • flixysmith Victoria Smith (@flixysmith) reported

    @MartinSLewis hoping you can help. Do you know if you can claim on two holiday insurance policies? I have one with Natwest and my husband with Revolut….more in the reply