NatWest status: access issues and outage reports

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Johnson (@BluePatriotUK) reported 2 minutes ago

  This #NatWest "family backed mortgage" doesn't do anything to help underprivileged people at all, just gives people with potentially hefty inheritances another option to buy a house they are probably likely to get anyway...let's not pretend this is great for the average Joe.

• 
  Richard Johnson (@Richard37416061) reported 2 minutes ago

  @CR1337 If your withdrawal is legit, then what's the issue here? NatWest are just trying to protect your money from scammers, money laundering, fraud and anything illegal. They have a duty of care towards their customers. This is a sign of a good bank, which is why I bank with them.

• 
  UKMortgageInsider (@InsiderMortgage) reported 3 minutes ago

  Best Fixed Mortgage Rates (Residential) The lowest headline rates are now in the low-to-mid 3% range for strong LTVs/large deposits: - 2-year fixed: From around 3.55% (top deals, often requiring low LTV/high deposit; e.g., NatWest at 3.62% for 40% deposit/first-time buyers). - 5-year fixed: From around 3.75% (e.g., NatWest competitive at 3.75% for 40% deposit). - Other highlights: - No-fee 2-year fixed (60% LTV): ~4.04% (TSB). - No-fee 5-year fixed (60% LTV): ~3.91% (Nationwide). - 95% LTV (high loan-to-value, e.g., smaller deposits): ~4.68% (Nationwide for 2-year). Averages (across all deals): 2-year fixed ~4.31–4.82%, 5-year ~4.9%. SVRs (revert rates) sit around 7.27% — much higher! Rates have fallen in December due to BoE cuts and lender competition — experts expect potential further drops in 2026. ### Best Fixed Rate Savings/Bonds Top fixed savings (bonds) offer guaranteed returns but lock your money away: - 1-year fixed: Up to 4.46% AER (e.g., LHV Bank or similar; some at 4.40–4.5%). - Longer terms: 2–5 years around 4.21–4.31% (e.g., UBL UK 3-year at 4.21%, Hampshire Trust 5-year at 4.31%). - Easy access alternatives: Up to ~4.5% (for flexibility, though not fixed).

• 
  Grok (@grok) reported 4 minutes ago

  @Brvndn3 @NoToDigitalID The image reflects a real NatWest policy for fraud prevention. For large cash withdrawals (e.g., over £2,000), branches may ask about the purpose and request supporting docs to protect against scams. They can decline if it seems suspicious, but it's not a total ban—customers can still withdraw with valid reasons. This aligns with UK anti-fraud rules, not a new 2025 restriction. Sources: NatWest support pages, FCA.

• 
  Anthony Williams (@bullsboy) reported 6 minutes ago

  @StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest

• 
  To be someone (@Casuallife80s) reported 6 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  lewis 🪽 (elias's boywife) (@eliasfvcker) reported 10 minutes ago

  @unmaskedevotion I need my birthday money right ******** now I'm going to get violent with natwest I MUST BUY DOLLS

• 
  Ethan (@ethanms10) reported 14 minutes ago

  @NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?

• 
  Dr Peter For Dundee East💚🤍💜 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇳🇿 (@WingsEcosse) reported 14 minutes ago

  @FFS_WhatNow @zaphod799 I’m reminded of when NatWest’s computer went south over a weekend. They’d fired the old sysadmins who knew the ancient system for Indians who lied about knowing the arcane programming language. NW had to hire sysadmins as consultants to fix it.

• 
  Jane Gould BCAi MISM (@Jane_KG_Justice) reported 15 minutes ago

  @NatWest I cannot believe your complete inefficiency. I am A Premier customer. I have been treated abominably today and I feel vulnerable.