NatWest status: access issues and outage reports

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Express (@ExpressBSV) reported 3 minutes ago

  @doompost NatWest & Uphold, never had a problem.

• 
  TJ (@FreeSpiritTJ) reported 8 minutes ago

  @NormanBrennan @dshensmith @robprogressive But that’s not true Norman. I’ve just been scammed on my credit card with Natwest, they’re refusing to help! Told me to take it up with trading standards!!! You know that bank, the people’s bank…..

• 
  Dan Lee (@MCFCDANLEE) reported 9 minutes ago

  @MartinSLewis I have Natwest black rewards account. I get travel insurance , phone insurance, breakdown cover ,free airport lounge access and £10 back each month. Comes in handy as I fly at least twice a month. It costs me £32 per month.

• 
  To be someone (@Casuallife80s) reported 11 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  Jack Regan (@999Sweeney) reported 11 minutes ago

  @paullewismoney I wouldn’t use them if I could, NatWest are awful

• 
  NatWest (@NatWest_Help) reported 12 minutes ago

  @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

• 
  Nic B (@nicellen75) reported 14 minutes ago

  @NatWest_Help Can you please advise who I need to contact to stop mail coming to my address that isn’t addressed to me? Potentially previous owners but me returning the mail to the NatWest return address doesn’t seem to be working!

• 
  #tracetheace (@TraceycCampbell) reported 19 minutes ago

  @NatWest_Help Why am I still unable to make overpayments to my NatWest mortgage using your online banking app? This is so frustrating when I was advised on 15 Dec it would be fixed within 2-3 working days! So much for banking being via self service. Very poor customer experience

• 
  MR C (@MR_C1979) reported 20 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

• 
  SEAN PAUL DAY (@seanpaulday) reported 20 minutes ago

  Today, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that an accessible means of transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly