NatWest

Is NatWest down in Cambridge, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Cambridge, England 12/05/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • nibbledbyducks 🐇LieseInWonderland⏱ (@nibbledbyducks) reported

    How tired are you Lisa? I'm couldn't figure out why my NatWest banking app wasn't working until I realised I was staring at the Netflix app tired

  • yoongii___ madi #BLM (@yoongii___) reported

    @NatWest_Help my credit card has disappeared off the NatWest app and online banking and not sure why could you possibly help please?

  • EstalaChark Esta Charkham (@EstalaChark) reported

    @NatWest_Help I notice that NatWest CEO Alison Rose wants to support women led businesses ... well this woman is only experiencing heartache and aggravation from Nat West. Will somebody please respond to me and sort this out.

  • baglady3151 baglady315 (@baglady3151) reported

    @natwest I am appalled at the Bereavement Services dept. I have been trying to resolve an issue since November, they have lost several forms, given contradictory advice, been very unhelpful and obstructive. I am at the end of my tether.

  • Kizzy20386057 Kizzy (@Kizzy20386057) reported

    @NatWest_Help Hi do you have some sort of issue at the moment with your child trust fund log on? It's taken me all morning to register, now I can't log on to verify identity and I've been on hold for nearly 2 hours which is terrible service. #nothappy #childtrustfund #natwest

  • DSuchinskyj David suchinskyj (@DSuchinskyj) reported

    I've had a letter that seems to be from natwest saying my ctf direct debit has been cancelled, I want to keep the money being paid but can't contact anyone as I'm kept on hold for nearly 2 hours every day, I need any help or advice please

  • iang_fc iang (@iang_fc) reported

    @dgwbirch It has to be NatWest. They are the only party in control of the security model, the only one that can do something about it. When phishing turns up, only NatWest can change the model to mitigate phishing. (That is, if we want to address the problem. Maybe we don’t…)

  • quattroken Ken Smith (@quattroken) reported

    @NatWest_Help This is abysmally poor user experience using NatWest app and online help. No SMS messages was sent following any response.

  • AlexLeicesterUK AlexLeicester (@AlexLeicesterUK) reported

    @Life_Disrupted Have you ever tried to call NatWest's customer service line to do a bank transfer? The MINIMUM call waiting period is six years!

  • Smitherman1 Pete Smitherman (@Smitherman1) reported

    @NatWest_Help Natwest do it again frozen our account. Awaiting email from First freud? Disgusting behaviour from you. No access too our money.