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NatWest

NatWest status: access issues and outage reports

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  • 29% Login (29%)
  • 24% Transactions (24%)
  • 24% Website (24%)
  • 17% Mobile App (17%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFreeFerret
    TheFreeFerret (@TheFreeFerret) reported

    @TateTheTalisman but couldn’t pay for big roofing replacement etc. I spent weeks visiting NatWest branches, on phone, writing emails etc but never gave up. No reason ever given! Perhaps the banks are really short of access to cash?? There are similarities between us. Both > £100k contd

  • jonny_crane75
    JC (@jonny_crane75) reported

    @NatWest_Help I tried to book flights online today. Needed to authorise the transaction through the Natwest app which I did. But the firm is saying they have not received the money & that it’s a problem with my bank. Payment showing as ‘pending’ on my account. Help!

  • LifeOnSkaro
    Lisa K (@LifeOnSkaro) reported

    @AmazonHelp I think this issue is more to do with Natwest and their Masterscards tbh. I bought multiple things from you guys without a problem, but for some reason, it causes an issue with Audible.

  • smepathfinder
    Banking Reform. (@smepathfinder) reported

    When is a DSAR not a DSAR? When it’s a NatWest DSAR? I have been waiting for Greengrass and Rose. to supply DSAR for a customer of the Bank. This has taken many months. Can RBS NatWest we trusted? Fines equate to crimes, so no, they cannot be trusted.

  • tommy87908687
    tommy (@tommy87908687) reported

    @NatWest_Help Hi Martina - zero help on the phones, website, branch or on social media from NatWest. Is it possible for me to reclaim the interest you’re continuing to overcharge back from the bank in these circumstances?

  • BasiaMason
    Basia Mason (@BasiaMason) reported

    @AskMastercard @Mastercard Actual problem with your system at MasterCard/NatWest. And not just for me. Confirmed two days ago after 3 weeks of phone calls, various advice, various devices, etc and loss in access to card payment in sales. Please provide email for complaints process.

  • JulieWa74353777
    Julie Way (@JulieWa74353777) reported

    Scammed by a bogus direct debit transaction. IMPOSSIBLE to get help @NatWest_Help Can someone help me resolve a fraudulent activity on my natwest account that claims has been authorised by Paypal but which Paypal have no record of...

  • Sweggers
    Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …

  • RRowanOlive
    Rachel (@RRowanOlive) reported

    so far today NatWest have simply decided my debit card doesn't exist anymore and my heating has stopped working again

  • PearlWonder1
    Pearl Wonder (@PearlWonder1) reported

    @NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being