NatWest status: access issues and outage reports

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  Nigel Leaney (@nleaney) reported 1 minute ago from Willingham, England

  @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R (@rjb_1998) reported 3 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  Magic hat 🎩 (@themagic_tophat) reported 8 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  Ian Darbyshire (@Ian_darbyshire) reported 11 minutes ago

  @stevemiddi1 @ArturNadol7566 @LloydsBank I have the internal Natwest interest forecasts and they were all going down at that time.

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 13 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Gillian richardson (@gipsygillo) reported 14 minutes ago

  @NatWest_Help finding it incredibly difficult to access previous sainsbury’s savings account that transferred to natwest 😢😢😢😢

• 
  Fordy (@Andyfor03298768) reported 19 minutes ago

  @NatwestB @TunnelGuruVPN Time to close our accounts and take all our money elsewhere! NatWest bull ****

• 
  Ali@Makely (@MakelyStudio) reported 23 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  lostinfens (@lostinfens1) reported 23 minutes ago

  @smashingdildos One of the reasons I'm shutting down my Natwest accounts.

• 
  jess (@Jessicakillilea) reported 26 minutes ago

  I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

• 
  P Crizzle (@p_crizzle) reported 30 minutes ago

  @NatWest_Help I wish to make a complaint about the service I’m receiving from NatWest in respect of a Business Bank Account application. We’ve already received compensation for one complaint but the bank are being obstructionist, awkward and frustrating.