NatWest status: access issues and outage reports

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  Nigel Leaney (@nleaney) reported 16 minutes ago from Willingham, England

  @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Judith Cossins (@CossinsJudith) reported 5 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  Geoff IX (@geofftheninth) reported 7 minutes ago

  @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 7 minutes ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  Fordy (@Andyfor03298768) reported 9 minutes ago

  @NatwestB @TunnelGuruVPN Time to close our accounts and take all our money elsewhere! NatWest bull ****

• 
  jess (@Jessicakillilea) reported 12 minutes ago

  I’ve contacted via email, dm and many phone calls. Each member of staff passes you onto another and lies. It’s clear why NatWest branches are closing down.

• 
  Funmi (@Funminz) reported 13 minutes ago

  Joint borrowers earning £150,000+ can now borrow up to 6.5× their income. NatWest will lend at 6.5× for higher earners, but only if they’re borrowing 75% LTV or less. Pros Higher borrowing power — High income earners can access larger mortgages, which helps in expensive markets like London where property prices are high. More competitive offering — NatWest becomes more attractive to wealthy buyers who might otherwise go to specialist lenders. Useful for joint high earners — Couples earning £150k+ combined can stretch further to buy homes in premium areas. Potentially better rates — The article notes NatWest often has best buy rates, so borrowers may get both a high LTI and a good interest rate. Cons Higher financial risk — Borrowing 6.5x income is a big commitment. If interest rates rise or income drops, repayments can become stressful. Lower LTV allowed — To borrow at 6.5x, you must have at least a 25% deposit. That’s a huge barrier for many people. Only for high earners — This doesn’t help average income buyers struggling with affordability. It widens the gap between who can and can’t buy. Could push prices up — Allowing people to borrow more can fuel higher property prices, especially in already expensive areas. This move is good for wealthy buyers who want bigger loans, but it does nothing for regular earners and may even increase market pressure. It’s a strategic play by NatWest to attract high income clients, not a broad affordability solution.

• 
  Julie D Irwin (@JDIrwinbooks) reported 15 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  dobbsie (@paulcdobbs) reported 17 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  Fordy (@Andyfor03298768) reported 18 minutes ago

  @NatwestB @TunnelGuruVPN NatWest bank Bedford, what a shower of ****. Me and my Mrs have banked with this lot for 30+ years and we cannot even take our own cash out in large amounts! Twice we had meetings totalling about 4 hours and they ask the same questions and we answer every one but still no cash.

• 
  Car Autotrader (@autotrader80497) reported 19 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.