NatWest

Is NatWest down in Caernarfon, Gwynedd, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Caernarfon, Gwynedd, Wales 03/23/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (24%)

    Transactions (24%)

  4. Mobile App (13%)

    Mobile App (13%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamBrack Graham Brack (@GrahamBrack) reported

    @purgstallheath @NatWest If there is high customer demand to a customer service number doesn’t that say something about the customer service?

  • Gaarmstrong318 Geoffrey Armstrong (@Gaarmstrong318) reported

    @NatWest_Help Hi natwest, I’ll forward it on site. And no I didn’t click on it. If I every suspect anything is even half genuine I’ll close the email and log in via a secure browser.

  • sarahsmall Sarah Little (@sarahsmall) reported

    @TheRealJimShady @MartinSLewis @ClarionSupport No I have a private landlord - definitely a Natwest error to do with standing orders, the guy on the phone confirmed it.

  • nick_j_bacon Nick Bacon (@nick_j_bacon) reported

    I have been singularly unimpressed by #NatWest and their business banking service. Have been trying to sign up a business account for 5 weeks now. A dozen phone calls and still no idea why ID docs are being rejected. Absolutely appalling service when trying to start new business

  • RollRage Jo Field (@RollRage) reported

    @AskPS_UK I've updated payment details too, in case this was causing an issue. It hasn't made a difference. Natwest changed our cards from visa to mastercard recently, but cards are activated and ready to use, no problem.

  • SortOfKnownO Ọrẹolúwa 🦋 (@SortOfKnownO) reported

    @iconicDemoe When I tell you they don't care. It's not just the boots. The counters in HSBC weren't working, NatWest was somehow too. So it's a whole area thing. It's like they don't think the people living here deserve the same standard of service.

  • ebztee Ebz♡ (@ebztee) reported

    @TfL lost my NatWest bank card on number 53 this morning around 7am. Website says cards will be destroyed but there's tweets showing people's cards being handed in! Please help, not sure how I'm getting home tonight!!

  • purgstallheath Father Oliver Coss (@purgstallheath) reported

    : Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?

  • steven_speakman Steven Speakman (@steven_speakman) reported

    @NatWest_Help been on hold now to the collective investment fund for an hour and still waiting! The website was terrible and now the phone line! Im glad I’m not a NatWest customer if this is the way they treat you WOW

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help