NatWest

Is NatWest down in Caernarfon, Gwynedd, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Caernarfon, Gwynedd, Wales 03/18/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • erbette2 erbette (@erbette2) reported

    @NatWest_Help 7 odd years as a customer, and get rejected for a credit card because I rent my place and move houses too often. Shame on you natwest.

  • ACLFKaren The Disruptive solicitor : Founder A City Law Firm (@ACLFKaren) reported

    @NatWest_Help No, I’m not having a fun time and if I could leave Natwest with everything trust me I would. My personal bank manager can’t speak to me because of privacy, you have to wait ages when you login on the Natwest site for an answer and the feedback online chat can’t help.

  • justmotii Cyril (Alhaji Bringy Bringy) (@justmotii) reported

    @OyekunleAyobam1 @Bonabee_c @instablog9ja Have you actually used a UK bank ? Cos I don't understand how anyone can compare GTB bank app and service to a Lloyds Bank or Natwest bank app and service. When you order a debit card and it comes to your address. Try getting a gtb debit card without going there in person.

  • uk_jennie jennie (@uk_jennie) reported

    @NatWest_Help Bereavement services issue. All paperwork complete. All checks complete. A 2nd urgent request for funds to be released has been made. Still no payment. Feel totally unsupported and lied to when I call. Building interest are we NatWest??

  • aflisle Anna Lisle (@aflisle) reported

    @NatWest @NatWest_Help @NatWestGroup Problems trying to approve amount when online purchasing even though I have sufficient funds. The helplines totally frustrating because on each numerous occasion to talk to someone, calls kept dropping at their end! Too busy to go to branch!

  • Dododoyle2 susan (@Dododoyle2) reported

    @Darren_med32 @yorkshirekenny @BernieSpofforth If you have a natwest Bank account it's there. You might have to ask a younger member of your family to help. I asked my daughter to help as had seen this on here. We turned it off. Sorry if this is not very helpful.

  • ryan_agar8 Ryan (@ryan_agar8) reported

    @NatWest_Help I've found a Natwest bank card but can't track down the person online, how can I report it lost?

  • bilalhassam Dr Bilal Hassam (@bilalhassam) reported

    7 calls, an hour plus waiting on hold, multiple online chats and Natwest Bank cannot issue a simple confirmation letter. Closing my account after 19 years. Seems there's much better services out there. Sorry @NatWest_Help / @NatWestGroup / @NatWestBusiness

  • Fertiv Frances H (@Fertiv) reported

    @ShappiKhorsandi @HSBC_UK TBH they are all much the same. I'd suggest finding one with a branch near you. Then you can at least take paperwork in yourself and get a receipt. (I know its retro, but might help keep local services going to.) FWIW I had good service from Natwest with a tricky stuff recently

  • PaddyTaylor Paddy Taylor (@PaddyTaylor) reported

    Hi @natwest I spent 20 minutes trying to get through on Tues, I am now in dire need of help and due to a technical issue you are unable to connect me, no online options meet my need despite the message telling me to try them. When are you going to start offering customer service?