NatWest down? Current status and problems in Caernarfon, Gwynedd, Wales

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caernarfon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Website (29%)
• Login (29%)
• Transactions (21%)
• Mobile App (15%)
• Transfer (4%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Dowling (@SarahDowlingFox) reported 5 minutes ago

  @NatWest_Help My son has still not received his money from his child trust fund back in January. No one answers the phone been holding again for 45 mins this is like the 10th time, no one replies on the portal no one can help on the NatWest help. So what now???

• 
  Matt Goodstadt PhD(FB) (@Statistuta) reported 8 minutes ago

  @NatWest_Help Hi NatWest. #Digidocs is down. Do you know when it will be working again?

• 
  Sarah Dowling (@SarahDowlingFox) reported 9 minutes ago

  @MsWalke63125014 @NatWest_Help @MartinSLewis Omg that’s terrible over a year!! This makes me worried for my son to get his. No one answers the phone and NatWest can’t help with CTF. So bad. We need to escalate this to the Ombudsman this isn’t good enough.

• 
  Patrick (@KUkcirtaP) reported 12 minutes ago

  If like me, you are stupid enough to bank with Natwest - don't! After 15+ years they have deiceded to block access to my accounts with no explnation given. I am having to contact them via email and wait days for a response.

• 
  Mohamed Hussain (@moe_lightyear) reported 17 minutes ago

  @NatWest_Help my wife’s been on the phone all day with NatWest Helpline only to be hung up on on multiple occasions. All she wants to do is clear off her balance on the credit card which the banking app is not letting her do. Extremely dissatisfied with the level of service.

• 
  David Stirling (@dave_stirling) reported 19 minutes ago

  @NatWest_Help good morning, I’m trying to report that my credit card account details seem to have disappeared from my NatWest banking app. Having been on hold now for half an hour, can you tell me if you’re having a problem or do I wait for the call to be picked up?

• 
  Jamie Dhu Fraser (@JamieDhu) reported 21 minutes ago

  @BBCLauraKT Obscene. They fix the tax rules so they don't pay tax. And NatWest's Alison Rose getting £5m+ for her package is obscene too, for a near zero risk role working shorter hours than most junior lawyers who are on £50-70k. All now rigged towards the rich getting richer more than ever

• 
  James (@JamesSmith_) reported 21 minutes ago

  @NatWest_Help hello, do you have a full list of your natwest rewards earn partner retailers. I just keep getting sent the same link to your website where all it tells me is sky, morrisons and Nero.

• 
  Leanne (shop small! thenewaesthetic.co.uk) (@leannesturrock) reported 27 minutes ago

  Both businesses are trying to push us back in the direction of the other - @AskPayPal say it's up to @NatWest_Help to fix & vice versa. Klook are clearly in the wrong, acting unethically; why are PayPal/NatWest allowing them to get away with it?! Case reported to @CMAgovUK

• 
  Sarah Dowling (@SarahDowlingFox) reported 29 minutes ago

  @MartinSLewis please can you help my son get his child trust fund money off NatWest no one answers the phone or answers the online portal 10 hours of holding on the phone only to be cut off. How can this be right it’s his money. @NatWest_Help can’t help us either???? TIA