NatWest

Is NatWest down in Caernarfon, Gwynedd, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Caernarfon, Gwynedd, Wales 01/16/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • dani_poole55 Mrs Hall (@dani_poole55) reported

    Thanks @Tesco for ruining Xmas - saying there is a problem with a bank card (@natwest confirms there is not) and refusing to take alternative payment details for our click&collect order- so now our Xmas food delivery is cancelled. What appalling service - unbelievable

  • Sarah_KIP Sarah ☃️ (@Sarah_KIP) reported

    @Kelly_Jackson88 I’ve been with Lloyds since I was 11 and never had a problem. Also recommend NatWest, I opened a second account (as I worked for NatWest so had too) but kept it as it’s handy and never had a problem 👍🏻

  • brrrzooka brrrzooka (@brrrzooka) reported

    @macrocephalopod If they were smarter they wouldn't be working at NatWest?

  • Studentissues20 Student Issues 2020 (@Studentissues20) reported

    @Kelly_Jackson88 I'm with santander and never had an issue, also got an ISA with natwest and not had any issues there either x

  • I_am_lucie_ Lucie G (@I_am_lucie_) reported

    How can u think it acceptable, Rbs/NatWest, to freeze someone’s account a few days before Xmas? I have 3 children to feed & a house to keep warm, but no access to money! Any suggestions apart from ‘we complete understand ’?! as I can assure u, u don’t!😡 @RBS_Help @NatWestGroup

  • Blackedgebeers Blackedge Brewing Co Ltd (@Blackedgebeers) reported

    happened & we have constantly had to chase. Called again today & was ASSURED I would be called before 5pm! This did not happen. I would advise any business considering banking with Natwest to avoid as the customer service is disgustingly bad. I have today written to the banking

  • notelkz Matt // elkz 🕹️Guardians of the Galaxy (@notelkz) reported

    @Kelly_Jackson88 FirstDirect or Barclays, never had a problem with either. Avoid Natwest at all costs.

  • birdman2 George Thomas (@birdman2) reported

    @RichardBurgon Not very good advice from HMRC non executive to scrutinise issues like this: National Westminster Bank Plc (NatWest) was today fined £264,772,619.95 following convictions for three offences of failing to comply with money laundering regulations.

  • kellyw2094 Kelly Dunn (@kellyw2094) reported

    @AskNationwide hi, I send a transfer to my nationwide from my natwest account. I’ve now seen that there’s problems. Will this payment be queued to go into my account or am I on a never ending wait for the money for it to be cancelled, what’s happening?

  • Wiiiiiiillll Stewart Willett (@Wiiiiiiillll) reported

    @NatWest_Help Thanks. We’ve tried that and have been on the phone to them this morning. Still waiting for a call back from the person who made the decision as to why and what can NatWest do to resolve the issue.