NatWest

Is NatWest down in Caernarfon, Gwynedd, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Caernarfon, Gwynedd, Wales 11/21/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Mobile App (13%)

    Mobile App (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • HRussellLancs Harriet Russell (@HRussellLancs) reported

    What the frig is going down at @NatWest_Help? Double payments taken from my account, still no refunds two days later, three phone calls, two terminated mid call just as they went to ‘process a credit’. Sort it out NatWest, absolutely shocking service, I’ve got kids to feed.

  • IoveworId ne__es (@IoveworId) reported

    natwest customer service is useless man

  • notfunnymatthew Matthew (@notfunnymatthew) reported

    I genuinely cannot believe how completely terrible every single aspect of NatWest's online banking and app are.

  • dunne_simone Simone Dunne (@dunne_simone) reported

    This is actually outrageous. I am quite sure its not allowed. Surely a complaints team of a bank cannot tell lies and ignore you? Wishful thinking that the problem would go away i imagine. Like a naughty teenager. Its insane. Natwest have to be stopped

  • KingsdockToffee Kingsdock ケビン (@KingsdockToffee) reported

    @LettleyPelly @KevinMe05615807 As said, you don't know how companies work. If you had an issue with your RBS mortgage or Natwest closed your local branch is that Boris' fault? The government were the majority shareholder in the group until last month and still own 48%. BUT ARE NOT INVOLVED IN OPERATIONS.

  • villabone VillaBone (@villabone) reported

    Natwest currently have a software issue where some payments have been taken twice. App is down

  • sjboxofficer sjak54 (@sjboxofficer) reported

    Of I dont have authority to close my own buissnes account- Who ******** - runs my buissnes? That man will know what I been true with NATWEST

  • ho_sheu Sheu Kuei Ho (@ho_sheu) reported

    @NatWest_Help hi any ideas when will the double payment glitch be resolved? One of my payments dated 09/05/22 had been duplicated today and showing pending, i checked my Natwest app, and the affected account was showing overdrawn in red text, so I transferred more cash over.

  • JackBadapdos21 Jack-^- (@JackBadapdos21) reported

    So not only are @NatWest_Help having issues by charging people twice. I've also had online transactions 'fail' but money still taken from my account. One of those was over £250 😐 They told me to talk to the business I bought from, that business told me to talk to natwest 🙃

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help Your support page states visa debit cards are affected however I have a mastercard debit from NatWest and that has duplicate transaction on.