NatWest

Is NatWest down in Caernarfon, Gwynedd, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Caernarfon, Gwynedd, Wales 02/03/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (18%)

    Mobile App (18%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Colin_H1972 Colin H (@Colin_H1972) reported

    @NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job

  • dave_stirling David Stirling (@dave_stirling) reported

    @NatWest_Help good morning, I’m trying to report that my credit card account details seem to have disappeared from my NatWest banking app. Having been on hold now for half an hour, can you tell me if you’re having a problem or do I wait for the call to be picked up?

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help NatWest ‘Customer Service’ online form: ‘error messages’; Twitter: in private message ‘nothing I can do’; Customer service telephone: For 2 weeks ‘it’s with the investigations team’. ‘Customer experience’: it will be paid back to the payer - it hasn’t been 4 2.5 wks.

  • ThisisPipWhite Pip White (@ThisisPipWhite) reported from Tarporley, England

    Worst customer experience ever = Natwest Premier Banking. When will businesses learn that customer experience IS EVERYTHING?

  • Stevevolkwriter Stephen Volk (@Stevevolkwriter) reported

    @scifibulletin @NatWest Soon everything will be reduced to personal managers you never meet, advice you never get, troubleshooting lines that don't work and customer care that doesn't exist.

  • Tans_TastyCakes Tanya Clubb (@Tans_TastyCakes) reported

    @Natwest NatWest Any ideas how My son can access his child trust fund? I have been on your page and there are hundreds of complaints regarding this and not being able to contact you. I have been on hold three times last week for over an hour and today for nearly two hours with

  • ssaliena18 Pat Sanchez (@ssaliena18) reported

    NatWest please stop investing in nuclear weapons. Surely you could support some life-enhancing industries instead? Rather than conferring dubious credibility on wmd?#BanNuclear #ChangeNatWest

  • tractorgirly 𝒯𝓇𝒶𝒸𝓉𝑜𝓇𝑔𝒾𝓇𝓁𝓎 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🚜 (@tractorgirly) reported

    @FlashGordonsGun I’m with the NatWest part of RBS. Had the same bank account since I moved to England and didn’t change it when I moved back to Scotland. I refuse to join a Scottish bank because of The SNP regardless of my issues last week.

  • KUkcirtaP Patrick (@KUkcirtaP) reported

    I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help Do not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES