Is NatWest down in Caernarfon, Gwynedd, Wales?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (25%)
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Mobile App (25%)
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Login (17%)
Community Discussion
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@OliShtzu2020) reported
@BBCNews They just got done for allowing a customer to launder millions through his NatWest accounts…why didn’t she just burn them she’s just as guilty as the bank for keeping them at home
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Ashley Adele Fraser
(@AshleyAFraser) reported
@MartinSLewis @MoneySavingExp I have a Manager Suspense Credit on my NatWest Account. NatWest said it was from HCSTC but they cannot tell me where it’s came from. Can you help? What does this mean?
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James Sharp
(@JamesSSharp) reported
@michaelpweir Our Kung Fu club (notionally a charity) uses a NatWest account. So far, no problems and the app is actually ok.
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Kate Larsen 李可婷
(@katieAL) reported
@SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).
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D3M∅LA
(@d3mology) reported
So what’s to be done? Will I ever be able to make payments with my card again? Will there be someone at Natwest who can and will take responsibility and help sort this mess out? Since Natwest's telephone support score an F let's see if Twittwr's @NatWest_Help make a difference.
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D3M∅LA
(@d3mology) reported
The Natwest saga continues. This is the shambolic help I've received tonight from @NatWestGroup. I have now had four calls with the fraud team who after passing me around for over an hour and a half tell me they have closed the case because they‘ve done all they can. 1/
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Rachel Wilson
(@RachelGibbs2009) reported
Natwest have no clue how to deal with scammers, card cloned 3 days ago and they are still making transactions! Your service is appalling! @NatWest_Help
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D3M∅LA
(@d3mology) reported
And yes tomorrow I'll call again (after all, what choice do I have?). I'm pissed. And when things calm down I'll definitely be looking to move my accounts away from NatWest. There must be a bank out there without a diabolically inept customer service. Fingers crossed. Now to bed.
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ig: @kabukirune
(@KabukiRune) reported
Anyone else’s NatWest app gone down? Can’t log in via the app or online. Is this is, has someone stole all my money 🥺😰😬😳 @NatWest_Help
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mark skelton
(@Skelly2505) reported
@NatWest_Help hi I missed NatWest a loan repayment and am trying to use the rbs pay by card site to pay it but it’s not recognising the sort code which is 60-19-28 please advise