NatWest status: access issues and outage reports

Problems in the last 24 hours in Buxton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Buxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nde Ehugbo (@CaptEnai) reported 9 minutes ago

  @Big_Mck I used to once use my NatWest, Lloyds card in Nigeria ATM. No issue. Problem started with Buhari

• 
  Steph Niciu (@StephNiciu) reported 10 minutes ago

  @NatWest_Help When I click on DM shows the screen for a second and then not. Yes, I do have access to the Natwest app.

• 
  Looney (@looneyluke93) reported 12 minutes ago

  NatWest app.. Not working great

• 
  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 13 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

• 
  Julia Pring (@jpring44) reported 14 minutes ago

  @Natwest idea of progress is to close down helpful & people focussed branches particularly with the elderly & divert everyone to a busy automated focussed branch you have to travel to & which is always full of queues. First Catford closed diverting to lewisham now sydenham.

• 
  R (@rjb_1998) reported 15 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  Nash (@nashahmed3) reported 19 minutes ago

  @Loopify it’s not just a NatWest issue it’s a banks as a whole issue, hope they resolve this swiftly bro

• 
  Julie D Irwin (@JDIrwinbooks) reported 19 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  Shelton (@CBTwizard) reported 27 minutes ago

  @CleansedTweets Yep had many do the same to me, I'm now left with NatWest, TSB and Metro (awful). Even the Internet banks like Wise, and Monzo and probably the best upon launch, Starling all folded, same reasons. NatWest has been most crypto friendly, bar selling crypto back to card, that requires TSB. I've even be banned for sending money to Wise, on suspicion of buying crypto with the money, £50 probably, while that was the intent, how would they have known?

• 
  Rich (@rich_rdctd) reported 28 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze