NatWest

Is NatWest down in Burnley, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Burnley, Lancashire, England 11/24/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • freeg131 Philip Gamble (@freeg131) reported

    @johnnyratcliffe Yes I have done this several times at my local Natwest. There is a machine that counts them and gives a receipt you can pay in with no charge. Never had any issues. Are these not common?

  • GAxtellPowell Georgia Axtell-Powell (@GAxtellPowell) reported

    @NatWest_Help Hi. I’m trying to book a holiday but when I click on the notification for transaction approval on the NatWest app and log in to the app the ‘approve transaction banner’ isn’t appearing on the Home Screen. Is there an issue? I can’t book without it. Thanks

  • braddels Brad Mace ™ (@braddels) reported

    @NatWest_Help i can't remember my login details, go to reset them as a mortgage only customer and you ask for my Natwest bank account or debit card number. i'm a mortgage only customer...

  • kellylouise193 Kelly Ridgway (@kellylouise193) reported

    @ElliotBath @HSBC_UK @NatWestGroup Just awful service. We’ll be leaving HSBC as soon as we’re allowed access to our own bank account and wages. No communication throughout any of this without chasing them myself. And even when I do get through I don’t get answers. Will be happy to move to NatWest!!

  • tellmeimsexy 🥀 (@tellmeimsexy) reported

    i know this is very karen but natwest's online support is atrocious

  • summersmithh1 summer (@summersmithh1) reported

    @RNLeahM @NatWest_Help @NatWest come on here to see if anyone elses app was doing this, mine is too! the app is probably just down 🙄

  • RShadwank Richard Shadwank (@RShadwank) reported

    Asked four people so far if I can hold their hand and they've all told me to **** off so I'm going to stand outside Natwest for a bit see if I get any luck there

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWest_Help been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer so whose records? Argh 😡

  • nurizzatiabdazi pose Terry (@nurizzatiabdazi) reported

    @crocsandsocks78 @NatWest I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • crocsandsocks78 Beardymcbeardface. (@crocsandsocks78) reported

    So @Natwest locked my account on friday without my knowledge or communication. Finally have access but now informed it will take them 5 working days to notify my employer that my wages didn't go in so i can get them resent. Absolutely disgraceful!