Is NatWest down in Burnley, Lancashire, England?
Problems detected
Users are reporting problems related to: mobile app, login and transactions.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Burnley, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at NatWest
NatWest is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (38%)
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Login (25%)
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Transactions (19%)
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Website (13%)
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Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Bindi Boo (@bindi130305) reported
@NatWest_Help I was trying to log in online to read a message sent by natwest. As I don't use the online much, I have forgotten my password. I tried to re register and when it got to the end of that bit, it came up with a message that fraud had been detected. Both app and online are blocked.
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Kelly Ridgway (@kellylouise193) reported
@ElliotBath @HSBC_UK @NatWestGroup Just awful service. We’ll be leaving HSBC as soon as we’re allowed access to our own bank account and wages. No communication throughout any of this without chasing them myself. And even when I do get through I don’t get answers. Will be happy to move to NatWest!!
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Go9259 (@go9259) reported
I'm actually appalled @NatWest_Help Arrange a call with Natwest (online meeting) to discuss opening a Premier account and no-one bothers joining the call. No email saying apologies can we arrange. This is basic customer relationship management. Over to HSBC we go.
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Mubashir Rafiq (@Mubashir_R_) reported
@NatWest_Help @Barclays NatWest doesn’t steal its customer’s money does it?
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Viqqs (@viqqs143) reported
@NatWest_Help is there something wrong with telephone banking? All I am hearing is ‘welcome to NatWest’ and then nothing else. I have tried callling 4 times now. Also the messaging function is not working
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Parau🤺 (@uglykidgang) reported
Pls NatWest stop showing me when I’ve spent money immediately after I’ve done it. I don’t need to be shamed like this. It’s like “do you remember when you spent £20 on a video game skin 5 minutes ago?” That **** makes me feel bad bro.
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ni 𖧵 (@lovefoolishh) reported
@ natwest ur hold music is terrible its making me angry, i want to cry cause ur so damn ugly natwest ugly
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bobbi ollerenshaw (@bobbiollerensh3) reported
@NatWest_Help I’ve been trying to ring 03453002585 all week about a withdrawl for my trust fund but nobody ever answers. I got a letter from natwest telling me to ring 03456030313 however when i do it says out of service number. please help?
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Graham Ramsden (@Woolleygiants) reported
@natwest maybe it would be a good idea to employ cashiers to serve customers. One cashier working in Huddersfield is ridiculous.
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Paul Hand (@Paul_Hand) reported
@LloydsBankNews Wouldn’t use Lloyd’s Bank. Wanted help when a client went bankrupt on my partners business. Had a plan but first thing you do is cancel our overdraft of 5k. As a result had to let 3 staff go. Most unhelpful bank ever. NatWest now have our thriving business. Stay away from Lloyds!