NatWest

Is NatWest down in Burnley, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burnley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burnley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Burnley, Lancashire, England 12/08/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Suziwho1 Suzi Kowalski (@Suziwho1) reported

    @Jayne__Bond That is awful dealing with NatWest during the pandemic was terrible and don't get me started on their reduced opening times it took 3 attempts to actually get inside a branch!!!

  • ConnorJConroy ConnorJC (@ConnorJConroy) reported

    @NatWest_Help @NatWest_Int @NatWestBusiness Natwest app holding my money hostage again.. money disappearing when making a transfer from my savers to my current.. they'll never fix this issue.. "jokers"

  • Studentissues20 Student Issues 2020 (@Studentissues20) reported

    @Kelly_Jackson88 I'm with santander and never had an issue, also got an ISA with natwest and not had any issues there either x

  • sassalj Sarah 305 Fitness (@sassalj) reported

    @ODEONCinemas @ODEONHelp I need to book tickets for tomorrow using my NatWest discount codes but it’s still asking me to pay when I try to use them online. I need to sort this asap. Please can someone help?

  • Sarah_KIP Sarah ☃️ (@Sarah_KIP) reported

    @Kelly_Jackson88 I’ve been with Lloyds since I was 11 and never had a problem. Also recommend NatWest, I opened a second account (as I worked for NatWest so had too) but kept it as it’s handy and never had a problem 👍🏻

  • Paul360 Paul360 (@Paul360) reported

    @NatWestBusiness Many thanks for your feedback. I have absolutely no faith in Natwest and have now raised official complaints regarding this issue and another issue that happened today with a payment confirmation.

  • OliShtzu2020 Mark (@OliShtzu2020) reported

    @BBCNews They just got done for allowing a customer to launder millions through his NatWest accounts…why didn’t she just burn them she’s just as guilty as the bank for keeping them at home

  • AshleyAFraser Ashley Adele Fraser (@AshleyAFraser) reported

    @MartinSLewis @MoneySavingExp I have a Manager Suspense Credit on my NatWest Account. NatWest said it was from HCSTC but they cannot tell me where it’s came from. Can you help? What does this mean?

  • d3mology D3M∅LA (@d3mology) reported

    So what’s to be done? Will I ever be able to make payments with my card again? Will there be someone at Natwest who can and will take responsibility and help sort this mess out? Since Natwest's telephone support score an F let's see if Twittwr's @NatWest_Help make a difference.

  • maxpwild Max Wild (@maxpwild) reported

    @TheEnbyperor We are new to NatWest Bankline and find it incredibly frustrating. When we are told by the Help line to use the Original I know that someone needs to get a grip of the development. NatWest Internet personal banking is a success so why is Bankline so clunky?