NatWest status: access issues and outage reports

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Bridgend, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

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  ~ w (@waqvar) reported 6 minutes ago

  Marsh road is officially dead man wtf dyu mean they closed the natwest now what is even the point anymore

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  JDBell (@bell_jd) reported 9 minutes ago

  My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

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  100 (@GhostNoFace0101) reported 9 minutes ago

  NatWest Bank got retards working for them

• 
  #tracetheace (@TraceycCampbell) reported 12 minutes ago

  @NatWest_Help Why am I still unable to make overpayments to my NatWest mortgage using your online banking app? This is so frustrating when I was advised on 15 Dec it would be fixed within 2-3 working days! So much for banking being via self service. Very poor customer experience

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  Car Autotrader (@autotrader80497) reported 14 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

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  Mort ⚽️💙🍏❤️🐹🇪🇺🎧 🙏 (@M_Daawwgg) reported 14 minutes ago

  @scriptwren I’m not confident they’ll be a supply by Friday as the causes are so vague. As you say, there have been problems for several years.I’m sure they’ve enjoyed their dividends but the #NatWest et al have some investing to do.There needs to be a proper plan, honesty & transparency 2/2

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  Graham Dean (@GrahamDean44894) reported 16 minutes ago

  @GSGB01 Yes JC we need people with knowledge and support from the nation , Sharon Osbourne next, we need someone that is one off the top brass from the bank off England or other financial field that isn't a fake cashier at NatWest like we have now , MPs that make a difference

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  MR C (@MR_C1979) reported 16 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

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  Xxxxxxxxxxx (@Xxxxxxxxxx72814) reported 20 minutes ago

  @JibbaJabb They keep building and they never get more affordable. The very fact banks like NatWest and Barclays are advertising mortgages where you can get a friend of family to help you pay it says one thing… houses are too ****** expensive. They need to come down

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  Mick Holds the Line (@Mickandhismusic) reported 20 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS