NatWest status: access issues and outage reports

Problems in the last 24 hours in Braunton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Braunton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Apurv Nagpal (@apurvnagpal) reported 4 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Di Beirne (@ScattyCat) reported 6 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  Geoff IX (@geofftheninth) reported 6 minutes ago

  @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

• 
  Mick Holds the Line (@Mickandhismusic) reported 7 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  Ali@Makely (@MakelyStudio) reported 10 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.

• 
  An Engineer (@deloreancars) reported 15 minutes ago

  @PaulReadGB @LifeThruSpecs Credit cards carry insurance by law. They don't like it, and might even claim it's not true. But squirrelled away in a dark corner of their website is a crappy little form to fill in so they can begrudgingly comply with their legal obligations (been there, done it with NatWest).

• 
  gill pind (@gillpind) reported 15 minutes ago

  @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

• 
  Tommy P (@TomPowell6742) reported 20 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  Joe Easton (@marketsjoe) reported 20 minutes ago

  Biggest market value losses on FTSE 100 this year: Unilever down £13.9 billion Reckitt Benckiser down £10.3 billion Barclays down £6.2 billion RELX down £6.0 billion Experian down £5.0 billion Compass down £4.6 billion NatWest down £4.2 billion Imperial Brands down £3.6 billion 3i down £3.4 billion British American Tobacco down £3.1 billion

• 
  Matt Connolly (@MattCon90191238) reported 23 minutes ago

  @ikeijeh @MetroUK Until quite recently the City had done a good job of resisting ugly modern towers (with the exception of Natwest Tower). And then suddenly in the early 00s the gloves were off and it became a free for all. Was this down to any one individual?