NatWest status: access issues and outage reports

Problems in the last 24 hours in Bo’ness, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Bo’ness, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 28 seconds ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  To be someone (@Casuallife80s) reported 3 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  Boboye (@Boboye__x) reported 5 minutes ago

  @Dontigga @funkomi If you earn £140k a year net income I’m pretty sure taking out a mortgage from Lloyds or NatWest to buy a home won’t be so difficult after two good years of working

• 
  JDBell (@bell_jd) reported 7 minutes ago

  My NatWest app asked me to enter pin rather than bio fingerprint login now it just keeps timing out i can't login using a browser as i need to approve in the app. Any ideas @NatWest_Help

• 
  R (@rjb_1998) reported 16 minutes ago

  @JoeStephenson96 Tbf bankers and people working at a bank are different, if someone turned up to their customer facing role at NatWest hammered I don't think they'd last very long

• 
  Rich (@rich_rdctd) reported 17 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  Richard Oliver (@rioliver) reported 20 minutes ago

  @jet2tweets are you aware of PSD2 SCA booking issues with NatWest credit cards. @NatWest_Help are saying you cannot transact with each other and my credit card gets declined. Very poor joint experience

• 
  Car Autotrader (@autotrader80497) reported 25 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  NatWest (@NatWest_Help) reported 27 minutes ago

  @Simsie1488960 1/ 2 Hey Alicia We can re-instate a direct debit if it: Was cancelled in error by the bank, or Is payable to a NatWest product e.g. a mortgage The direct debit also must have been cancelled in the last 60 days. If the above applies to you, please visit us in branch or get in

• 
  Prepared Remarks (@P_Remarks) reported 28 minutes ago

  @InterGo10 “We had a very large customer that we announced Barclays. They did 20,000 Ultimate seats and 20,000 Duo seats. We also announced a number of other customers such as Anthropic, CACI, NatWest and Amazon.”