NatWest

Is NatWest down in Bishop Auckland, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bishop Auckland, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Bishop Auckland, County Durham, England 03/01/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (23%)

    Login (23%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerninja1974 Ninja Archimedes (@gingerninja1974) reported

    @NatWest_Help why can I (and clearly lots of other Twitter users) not access my Credit Cards on the NatWest app? Very inconvenient! Please reply.

  • Carl_whit Carlos_67 (@Carl_whit) reported

    @MartinSLewis Martin, just doing a current a/c switch from FD to NatWest select A/C for the £150 switcher bonus. Natwest's own T+C's don't mention the 2 £2+ direct debits, only the £1250 one-off deposit by 12th May to qualify MSE website says you DO need the DD's Who's right?

  • neildodd Neil Dodd (@neildodd) reported

    @NatWest_Help @NatWestGroup hi, I find it astounding that 22 days since I first tweeted, the Natwest Investments Online site is still not functioning. Please can you give an explanation and an indication for when this might be resolved? Thank you.

  • dillybraimoh dilly.b (@dillybraimoh) reported

    Having asked 'Sam' at NatWest's call centre, why... 'it takes up to a month to receive a statement after settling a loan, after which it will be reflected on your credit report'... Sam couldn't help me. He'd hung up. So I ask @NatWest_Help @Nick__Howe the same question.

  • RobAdvisor Rob Derry (@RobAdvisor) reported

    @rhdixon1 @NatWest It's slower than a phone call as well, so I'm not sure why so many customer service centres have it available. I "chatted" to BT a couple of months ago. It took 40 minutes. I reckon the phone call would have been no more than 10 minutes.

  • PaulineLourdes1 Pauline Cole (@PaulineLourdes1) reported

    @NatWest_Help Appalling service. Customer for 30 years and the last 2 months trying to open a simple account for my pre-teen but sent in circles. Apparently NatWest doesn't even know their own processes, after speaking to several humans, given an email address which bounces!

  • LunchTodd ToddLunch (@LunchTodd) reported

    Fair play to Natwest, for the phone banking service that offers to call you back when advisers aren't busy, then calls you back to put you on hold due to the advisers being busy.

  • sethrothz Seth (@sethrothz) reported

    The Pixel Watch is my most hyped tech item of the year (second is PSVR 2 but that might even be next year), and seeing it delayed again is always disappointing. I've tried other smartwatches, the Galaxy Watch 3 was a good watch but didn't support NatWest banks so I could use NFC.

  • SteCant ste cantwell (@SteCant) reported

    @AndrewOathy @NatWest_Help yeah its deffo not the retailer as i was able to pay the same retailer with visa so its either mastercard or natwest thats not working

  • DavidRo68730274 David Robinson (@DavidRo68730274) reported

    @NatWest_Help NatWest Debit Cards - are they working now? Customer Services told me last night there was a problem with their systems and that they were working on it but had no timeframe. Have not heard anything from NatWest to tell me this has been fixed.