NatWest

Is NatWest down in Ashbourne, Derbyshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Ashbourne, Derbyshire, England 01/25/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • kjaskur kjaskur (@kjaskur) reported

    @NatWest_Help My DMs are open, feel free to message. I’m done with NatWest’s poor customer service, I don’t feel like this switch makes any sense anymore

  • shamino888 Thomas Lam (@shamino888) reported

    @NatWest_Help I requested to switch my current account to NatWest but it's been stuck at the id processing stage. Can someone help?

  • den_mcgrath Denise (@den_mcgrath) reported

    @NatWest_Help Wow! An existing customer, 85 year old with a hearing impairment wants to open additional account, has to have online banking or a smart phone in order to access app relay health, the customer doesn't have either, so told by Natwest sorry we can't help!

  • bencgvideos Ben CG 🕊️ (@bencgvideos) reported

    @teresajanedavis Obviously I can't speak for NatWest or take responsibility for this but... having done social media customer service previously, it's usually OK in DMs, but never tweet it publicly. If you're unsure/uncomfortable, better to go in branch. :)

  • CalElcombe Cal (@CalElcombe) reported

    @bookmews @J_J_Dowling Take trust pilot with a pinch of salt, people are far more likely to use it to report a bad experience. Also the current account switch service makes things so easy that if you don't get on with NatWest it's a doddle to jump ship.

  • NotChrisBall Chris (@NotChrisBall) reported

    Logged out of my NatWest app- can't login without changing my phone number on online banking because it's on my old New Zealand number- but to approve the number change it needs to be done on my NatWest app Make it make sense

  • JosephHarwood Joseph Harwood (@JosephHarwood) reported

    The line just cut out mid help omg!!!! I’m leaving Natwest after today I’ve had this for a week.

  • Rob_Fiehn Rob Fiehn (@Rob_Fiehn) reported

    @willjennings80 @SustainableTall NatWest tower is more complex and rich than these building block toy structures. If it’s not new then maybe it’s a dumbing down of the branded approach.

  • gwr_dwr Cymru Bob Amser (@gwr_dwr) reported

    @RugbyPhilBB "Net bank debt fell from £22.9m to £13.9m, net debt has been lowered from £114.4m to £110.8m" ...so this was last year. Does the bank covenant require WRU to pay down bank debt monthly? I'm not clear how forfeiting the game means NatWest invervention?

  • marzipan_civil Marianne Mcdonald 🚫🐍 (@marzipan_civil) reported

    @RoadsideMum Don't know which bank you are with, but when I was with natwest, if they thought there was a fraudulent transaction, they'd stop the transaction but not block the card, and text me "this transaction is suspect, was it you, text back yes or no"