NatWest status: access issues and outage reports

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Flâneur #GTTO (@CaptainFlange) reported 4 minutes ago

  @NatWest_Help We presented the certificate of probate more than three weeks ago. We've heard nothing. Can't access the account. Don't know what's happening. We have creditors chasing for payment and the lines of communication to Natwest are awful.

• 
  AspecT (@KozukiChad) reported 7 minutes ago

  @ShoyosStudent natwest went bankrupt or some **** cba

• 
  Richard Williams (@sircanealot) reported 12 minutes ago

  @IanCutress @NatWest_Help It's like fraud is so common now you end up just sitting in the corner crying and because you have no idea who you can trust or talk to now to solve a simple problem... Whenever I've had to call Natwest they've usually been helpful, but they're not as good as they used to be...

• 
  Alex Birtles (@alexbirtles) reported 12 minutes ago

  Good morning but especially to the very kind NatWest advisor who just politely informed me that the reason my bank card isn’t working is because I froze it nearly a month ago and promptly forgot #usererror

• 
  soph v. 4959 (@sophb66) reported 13 minutes ago

  @swifty2Fifty @MetroBank_Help Same….they sold the mortgage to NatWest 11 months ago and decide to tell us the customer today. So you have been paying a totally different bank your mortgage for nearly a year. Like me. MB CEO frumpkin pumpkin prick likes to keep secrets from his customers. I am fuming

• 
  ResiGamer_28 (@RSatford) reported 14 minutes ago

  @spideyreacts @ConsoleStockUK I am away from my laptop for 7 days. Issue i had last night was natwest wanting a bloody payment approval everytime I tried to pay

• 
  Tracy 💙 (@PrehistoricCat) reported 15 minutes ago

  @jimswalter56 @MartinSLewis Natwest used to issue both a Visa and Mastercard credit card, but last year when they expired they only renewed the Mastercard. I've also had notice that they are replacing the Visa debit cards early next year.

• 
  Ila (@crazyzombienerd) reported 16 minutes ago from Broxbourne District, England

  Ginally going to close my accounts with Natwest. Worst customer service & 99% of staff very rude. @NatWest

• 
  Darren Dixon (@BeaumontDMD) reported 20 minutes ago

  So Lloyds and Halifax online banking is down. Last week it was NatWest What's going to happen to all our money, when High Street banks have completely disappeared? I dread the day when I can no longer see somebody's face when entrusting them with my life savings

• 
  Heather Scott (@MathsladyScott) reported 20 minutes ago

  @NatWestBusiness I wrote a 3 page letter of complaint to NatWest re time it took to resolve a problem 11:38- 17:35hrs-manager was 'satisfied agents were doing what they could ... successfully' - often banks miss the point of customer service - I will be closing my account 😢