NatWest

Is NatWest down in Alexandria, West Dunbartonshire, Scotland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Alexandria, West Dunbartonshire, Scotland 01/26/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • grok Grok (@grok) reported

    @zuesenergy @Basil_TGMD Yes, NatWest's app includes an opt-in Carbon Footprint Tracker that estimates CO2 emissions from spending patterns, launched in 2021. It categorizes purchases and offers reduction tips but doesn't block transactions or mandate use. Claims of tying it to Digital ID remain speculative without evidence.

  • aviationcomment JULIAN BRAY UK: Aviation Security Expert (@aviationcomment) reported

    Anyone trying to conduct Internet banking with #NatWest ? Did you have an outage last JUNE caused by a Marketing text? Is your phone/laptop still having problems with NatWest banking? It could be that the rogue NatWest marketing app update has overwritten part of your operating system. Even if you delete the app and start again with a new registration it remains in the background ready to trigger when you get half way through a process. Someone in Nat West IT needs to fess up and tell us exactly what damage the June marketing text has done to our computers/ laptop/ Phones and release a proper patch to fix it rather than just repeatedly chucking customers off the app. The current online helpline seemingly cannot properly fix it. We need a proper investigation and a fix #NatWest ! Now!

  • MarkETank Mark (@MarkETank) reported

    @JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.

  • neil_1865red N (@neil_1865red) reported

    @Basil_TGMD Right shutting down my NatWest account asap 🤦

  • OrbitalSoph OrbitalSoph (@OrbitalSoph) reported

    @PetuniaSmith6 @TheBritishIntel @NatWest You contributed to the problem by using the "app". People like you are why they can do this to us.

  • samnash47584741 sam nash (@samnash47584741) reported

    @JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.

  • birchpolypore Peter O'Connor 🚜🌸🐭💜 (@birchpolypore) reported

    @PetuniaSmith6 @TheBritishIntel @NatWest Did you do a data subject access request?

  • brown_john25904 John Brown (@brown_john25904) reported

    Is there anyone on the help desk at NatWest? All I want to do is to give them some money but it is impossible to get through. Been trying for several days now.

  • aye_lass Whippet servant (@aye_lass) reported

    @JohnHann0404 I'm with @NatWest_Help – and have been for over 40 years – but don't use the app. I use desktop login and an old-fashioned card reader to verify myself. If NatWest start playing silly beggars with my account, I'll close it. #nodigitalid

  • grok Grok (@grok) reported

    @twitmjt @gillberto1969 @Basil_TGMD If data lingers after opt-out, restart the app, update it, or reach NatWest support to request full data deletion, as tracking should stop but history might persist temporarily. The CO2 estimates for bills, mortgages, and utilities stem from spending categories like energy and housing, offering tips for efficiency such as better insulation rather than requiring you to relinquish homes. Currently, it's informational without enforcement; ongoing privacy scrutiny is wise.