NatWest status: access issues and outage reports

Problems in the last 24 hours in Alexandria, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Alexandria, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph Niciu (@StephNiciu) reported 5 minutes ago

  @NatWest_Help When I click on DM shows the screen for a second and then not. Yes, I do have access to the Natwest app.

• 
  Toby (@Toby1062065) reported 6 minutes ago

  When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

• 
  Paul Ashley (@PaulMAshley) reported 6 minutes ago

  @EllardKing My 1.45% 5yr fix ends 31.08.26. NatWest new offer received last Friday, is 5.02%. ‘Only’ £250 more per month so lucky compared to some, but that’s £3K per year, less I can save/invest. I agree that the 4/5% mark is closer to what I should expect so time to get used to it.

• 
  Dan Lee (@MCFCDANLEE) reported 9 minutes ago

  @MartinSLewis I have Natwest black rewards account. I get travel insurance , phone insurance, breakdown cover ,free airport lounge access and £10 back each month. Comes in handy as I fly at least twice a month. It costs me £32 per month.

• 
  Julie D Irwin (@JDIrwinbooks) reported 10 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  RingoMAN (@centurysteve) reported 11 minutes ago

  @Leighlines @AllegroEddie NatWest tried this **** with me when trying to transferring funds using the app (transfer to another account of mine, not a new one). Log in via website and won’t be needed.

• 
  Di Beirne (@ScattyCat) reported 11 minutes ago

  @NatWest_Help Hi - been trying to make a payment to HMRC via their app. In app, it directs to NatWest app for payment approval. For last few days, can log in to NatWest app when directed, but page to approve payment is just blank. I've used this way to pay in the past with no 1/2

• 
  Joseph Benjamin (@TheEcomLad) reported 18 minutes ago

  @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

• 
  ❤️citizen Macca (@P15pm) reported 20 minutes ago

  @thetimepls @deirdrecostigan There’s a difference between having an opinion and just punching down. People in Southall needing accessible banking aren’t the problem — decisions by NatWest are. This just shifts blame away from where it belongs.

• 
  C B Campbel (@Tw0pAcPr0) reported 20 minutes ago

  @NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.