NatWest

Is NatWest down in Stanley, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Stanley, County Durham, England 01/17/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Stanley, County Durham, England

The most recent NatWest outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Website
United KingdomJarrow Website
United KingdomNewcastle upon Tyne Mobile App
United KingdomCrook Mobile App
United KingdomDurham Mobile App
United KingdomStanley Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BarkerFeet Kate 💙 🇪🇺 (@BarkerFeet) reported

    @NatWest_Help been trying to get the boiler fixed and been contacting for over a week with no resolve. Haven’t had heating, temperatures due to plummet. I have just had major surgery and it’s unbearable in the cold house. Very stressful. Terrible service from NatWest .

  • PresTITANRaptor Chris C (@PresTITANRaptor) reported

    I'm working overseas. They couldn't get ANYTHING right and do not have an email address to communicate. AND their chat-help is absolute garbage. We will likely NEVER do business with Natwest again and we may EMBARGO any potential clients that bank with them. Unbelievably poor.

  • xiaomai76409159 debbie (@xiaomai76409159) reported

    Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.

  • Lil_rabbitfoot 'Yatesy was Roberts' (@Lil_rabbitfoot) reported

    @LaikaTone @NatWest_Help @NatWest Noooo! That’s awful, why can’t people this clever put their skills to good use and small businesses really need to feel supported by our banks, right now more than ever ! 😞

  • craigh0412 CAH (@craigh0412) reported

    I actually have more chance of flying to space than getting help from @NatWest_Help @NatWest been on the phone for 20 mins. Can't help. Been on to cora for over half hour. Can't help. Waiting in queue which aren't updated in over 20 mins. I give up. I'll go to another bank

  • GaryGaryholman Gary Holman (@GaryGaryholman) reported

    @Jess_Simpson645 @NatWest_Help I had my mortgage with Santander and they were brilliant when it came to closing stuff down and they were patient with and helped out with the Natwest failings. The net result of cooperation from good hearted folks was that saved it me £3700 when I had just been made redundant.

  • RDR_XIII_ R (@RDR_XIII_) reported

    @BBCNews @NatWestGroup Blocks customers from purchasing crypto under the guise of fraud when the fraud you see is tactics like this. NatWest do nothing to protect customers from this though. It’s all about control, not customer.

  • FensecLtd Fensec Ltd (@FensecLtd) reported

    @efgbricklayer It's a plan to persuade us all to reach NetZero using access to cash & work. The big wigs have been gathering to discuss this for a couple of years. If you don't comply your money supply may be restricted, controlled. NatWest are straight onto it.

  • Brettewe19 Brettewe (@Brettewe19) reported

    In a pretty ****** mood. I was scammed out of a lot of money last night from someone ghosting my bank account. Thanks to the NatWest & the police for all their help today.

  • BarclaysUKHelp Barclays UK Help (@BarclaysUKHelp) reported

    @MattCohenMusic With your parents no longer being Barclays customers, there would be nothing further I can help with I'm afraid. I'd contact NatWest as I'm sure they have vans plus some agreement with the Post Office to support customers too. Take care and stay safe. Leigh