NatWest

Is NatWest down in Stanley, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Stanley, County Durham, England 11/28/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (30%)

    Transactions (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (20%)

    Website (20%)

  4. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • hapsci Heather Doran, PhD (@hapsci) reported

    @Em_Lebron @in_parody @NatWest_Help Did you get this resolved? I’ve got a complaint in now. I was able to log in, was told I was eligible to switch but when I clicked on it it told me my switch was in progress (I hadn’t even seen any rates available). By the time NatWest resolved the issue the rates had gone up

  • ben_furnival Ben Furnival (@ben_furnival) reported

    @NatWest_Help hi there. My mortgage ported from Metro bank and so the mortgage number I have isn’t recognised when I try and log into Manage My Mortgage. It’s not possible to contact NatWest via the website and wait times are over an hour on the phone. What can I do?

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported

    Is NatWest doing this so it looks like on stats they answer the phone. Dreadful service. No wonder natwest is down the bottom of customer satisfaction.

  • MarkHallesq Mark Hall (@MarkHallesq) reported

    @NatWest_Help Why am I seeing this? I'm not a Natwest customer.

  • FCACF10 Vern (@FCACF10) reported

    5-YEAR CREDIT DEFAULT SWAPS FOR UK BANKS #HSBC, #BARCLAYS AND #NATWEST ALL DOWN BETWEEN 8 AND 17 BASIS POINTS FROM MONDAY'S CLOSE - S&P GLOBAL MARKET INTELLIGENCE

  • GrahamCAdams Graham Adams (@GrahamCAdams) reported

    Got more response from NatWest via Twitter DMs but still not really understanding or able to help. It appears they cannot see videos on the platform they use to interact with Twitter (I sent them a video of a failing transaction). Ocado or Natwest? Will ditch NatWest.

  • jcgouldy James Gould (@jcgouldy) reported

    @MetroBank_Help @NatWest_Help can you please advise the correct contact number for me to speak to someone about my NatWest mortgage which I can’t access online as it was a metro bank transfer?

  • dlugokecki Dlugokecki (@dlugokecki) reported

    @HooYucom terrible service! Still waiting for my daughters NatWest account to be approved. No one replying to phone lines or emails. A poor service. Please contact me and help me sort this out.

  • AutisticGuide Ⓥ∞🧠Ⓐ⟭⟬🔮 (@AutisticGuide) reported

    **** Eileen at Natwest specifically and personally - I wish nothing but curses in her until she is permanently disabled and orphaned and gets erased and dismissed and told to simply stop being disabled and have a family when her access to basic necessities are cut off.

  • TheProspectsGym Mikardo88 (@TheProspectsGym) reported

    @notayesmansecon One of the few banks not to raise rates, NatWest, have just posted large increases in product costs (1%+). Surely they won’t now come down at all until this period of FED & BoE base rate hikes comes to an end?