NatWest

Is NatWest down in Stanley, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Stanley, County Durham, England 01/18/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Stanley, County Durham, England

The most recent NatWest outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Website
United KingdomJarrow Website
United KingdomNewcastle upon Tyne Mobile App
United KingdomCrook Mobile App
United KingdomDurham Mobile App
United KingdomStanley Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sreddy31 Sudhakar Isireddy (@sreddy31) reported

    @NatWest_Help I have been having troubles with double charging on my current account, which was reversed a week later, today I have issues in direct debit to pay my credit card where only about 70% of the statement is debited. What's happening NatWest?

  • ADHamilton91 Alexander Hamilton @ Money20/20 (@ADHamilton91) reported

    Interestingly, Ellis says Mettle came under "quite a severe cyberattack" but was never more grateful to have support from a larger bank partner like NatWest

  • DaffyScott Kathryn (@DaffyScott) reported

    @NatWest_Help anyone else having issues getting account closure after a bereavement? keep delaying closure and payment of funds for absolutely no reason that anyone can explain to me. Come on NatWest - no point in having a bereavement service that doesn’t deliver. Distressing.

  • Forzabahab Forza Bahab (@Forzabahab) reported

    @tottenham_tommy My worry is some banks might risk it. Natwest's are advertising 5% deposit mortgages again to drum up business. They can't help themselves.

  • nickmhalliday NickMHalliday (@nickmhalliday) reported

    Went to #Natwest related to mum's estate. Spoke to helpful lady. She - have you brought x,y and z. No I have brought just x because that's what it says on your website. She - website is wrong I keep telling them customers say that but they ignore me. I tried to mention users...

  • TweetingHermit Serendipity ✨🌸⚖️ (@TweetingHermit) reported

    @CovidMarshall Getting kicked out of NatWest Bank for refusing to wear a mask and having my account closed down by a manager who was a shortass and effeminate for calling him a cutie pie little hamster. True story, not made up. I'm now with a different bank.

  • ConorMcSpirit Conor James McSpirit (@ConorMcSpirit) reported

    @MartinSLewis hi Martin are you able to help with loans. NatWest have given me one with a 30% Apr to someone who had a real life addiction. And this could seem in my bank statements I took out £2000 last June and so far only £80 has been paid due to interest. What can I do.

  • malibugirl77 Sayuri (@malibugirl77) reported

    @NatWest_Help my NatWest app Credit card sections go error

  • ulaireattea13 ulaireaattea13 | eren cd (@ulaireattea13) reported

    @NatWest_Help so I'm not allowed to deposit money into my crypto exchange wallet, and your website doesn't provide any solutions or steps I need to take to sort this. is this Natwest trying to say 'change your bank' ?

  • magpieskip Magpieskip (@magpieskip) reported

    Hi @ExperianExperts Your contact form doesn’t seem to be working, and you don’t accept phone call from non-subscribers even though you are messing up my life. Natwest confirmed satisfied you want which yours system hasn’t reflected the history for ages.