NatWest

Is NatWest down in Stanley, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Stanley, County Durham, England 01/14/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Live Outage Map Near Stanley, County Durham, England

The most recent NatWest outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Website
United KingdomJarrow Website
United KingdomNewcastle upon Tyne Mobile App
United KingdomCrook Mobile App
United KingdomDurham Mobile App
United KingdomStanley Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Rich_Salisbury Richard Salisbury (@Rich_Salisbury) reported

    @NatWest_Help hi, trying to send a balance transfer to from a credit card to my NatWest credit card in the app but it keeps saying “something went wrong please try later”. Is there an outage?

  • BREDRIANO Bredriano (@BREDRIANO) reported

    @NatWest_Help Hi Lauren, thanks your reply. I would like to know if this is normal for NatWest to send CD’s to their customers. I’m not sure how my details would help in this matter.

  • Techboo1 𝕿𝖊𝖈𝖍𝖇𝖔𝖔 🔥 (@Techboo1) reported

    @Elliot0403 I had similar problem, Barclays covered me thankfully after I reported it and got my money back. Doesn't Natwest have a reporting fraudulent purchase, so you can claim the money back?

  • rootfsext2gz root (@rootfsext2gz) reported

    @Natwest_help hello, I've been trying to get Apple Pay setup for my Natwest Direct card on my Mac, but I don't get any text message and the phone number given takes me to an answering machine which tells me to look elsewhere for help. Meanwhile, I'm unable to get verification.

  • James_MRThomas James Thomas (@James_MRThomas) reported

    @NatWest_Help now entering my *third* day of trying to speak to someone on your Credit Fraud team on the phone. Hours spent waiting on hold, significant inconvenience to me and a complete absence of customer service - starting to wonder why anyone is still banking with #Natwest

  • EquusontheBuses James Vaughan (@EquusontheBuses) reported

    @thehoff102 @BBCSport Atherton wouldn’t have fancied that as a player. Reminds me of the problems that the old Natwest trophy used to have. Lose the toss; lose the game. Happened far too often.

  • TSJLman Heatlie (@TSJLman) reported

    @NatWest_Help NatWest app was not allowing me in with biometrics this morning, and now it’s not allowing me to transfer money. Help ASAP!

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @Natwest, I bank with you and have another bank account with another bank, I want to bring all my direct debits to my Natwest account but want to keep my other bank account too, can I use switch service to do this?

  • enrdmjayao J (@enrdmjayao) reported

    @NatWest_Help Hello - are Natwest Invest log-in details different to the details used to log-in to the standard Online Banking? Using the same details on both and it doesn't seem to work on Invest. I can only access Invest by logging into OB first, and then clicking on Invest.

  • force4justice Paul Talbot-Jenkins (@force4justice) reported

    @RNW_MITCHELL @NatWestGroup Way too true! Caught NatWest stealing, shut down 3 accounts leaving a £36k o/d, 30 years later they capitulated.