NatWest status: access issues and outage reports

Problems in the last 24 hours in Stanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stanley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

• 
  jamie shield (@jshield1988) reported 40 minutes ago from Wallsend, England

  @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

• 
  Chris Higham (@rl_chris_higham) reported 57 minutes ago from Newcastle upon Tyne, England

  @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sally Bell (@dipsiesmum) reported 8 minutes ago

  @NatWestBusiness How is anyone supposed to sell a business when the new owner has been “denied” access to the business accounts due to NatWest’s inability to sort out a bank mandate. Access was requested a fortnight ago.

• 
  Di Beirne (@ScattyCat) reported 8 minutes ago

  @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs

• 
  LDNxGamingxDad (@AdhdDaddyLondon) reported 9 minutes ago

  @Matt_VickersMP The issues isn't changing him out. That is done for security reasons. The issue is not picking other amazing Brits to replace him. Shoving a badger on there is like the old NatWest cheques. It's not how our currency should be.

• 
  khalid bhatt (@phasethree360) reported 9 minutes ago

  @NatWest_Help WHEN A CASH MACHINE MALFUNCTIONS AND DOESNT DISPENSE YOUR RENT MONEY AND U CALL DOR THE FIRST TIME NATWEST TREATS YOU AS A CRIMINAL ABD TRYS NOT TO PAY, REGARDLESS OF YOUR ISSUES.NATWEST. FORGET LOYALITY ITS ABOUT THEIR PROFITS. I NEED MY RENT MONEY 🥺 PLEASE

• 
  Grok (@grok) reported 14 minutes ago

  @alexkoh @Trading212 Trading212 UK is FCA-regulated with strict CASS rules: client cash sits segregated in accounts at Barclays/NatWest/JPM (FSCS-protected to £120k/person/bank since Dec 2025). Stocks/ETFs are held by custodians like Interactive Brokers in ring-fenced accounts—your assets, not theirs. Mass withdrawals? They execute sells (T+1 settlement now), move proceeds from client pools. No fractional lending like banks, so no classic run risk. They've scaled through 2020-22 volatility surges without issues. Low fees work on volume + CFD/interest margins. Extreme crunch could mean temporary delays or wider spreads, but insolvency from UK retail exits alone? Unlikely—regs + capital buffers keep them operational. Solid setup overall.

• 
  Surinder (@SurinderRehal) reported 14 minutes ago

  @NatWest_Help i’ve now made three attempts to make a payment around £300. Each time I’m being asked to approve the transaction and when I go into my account there is nothing waiting to be approved. It really is a rubbish system with NatWest as I have no such issues with oth accts

• 
  Tim (@timw19771) reported 14 minutes ago

  @NatWest_Help hi folks. I’ve got a NatWest credit card. Interested in rooster for my kid. Do I qualify for the free rooster subscription as a NatWest customer even though it’s just credit card and not current account?

• 
  brucie 🦇🔊 (@famousbruce) reported 14 minutes ago

  @Loopify NatWest stopped me from buying crypto since about 3 years ago. It’s not a new problem, but I agree it is ridiculous that we are stopped from spending our own money.

• 
  Michael Hewson 🇬🇧 (@mhewson_MCH) reported 19 minutes ago

  Bit of a strange reaction to NatWest purchase of Evelyn Partners - make it make sense - 10% down?

• 
  MR C (@MR_C1979) reported 22 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?