NatWest

Is NatWest down in Stanley, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stanley, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Stanley, County Durham, England 02/26/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Transactions (23%)

    Transactions (23%)

  3. Login (23%)

    Login (23%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Stanley, County Durham, England

The most recent NatWest outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Website
United KingdomJarrow Website
United KingdomNewcastle upon Tyne Mobile App
United KingdomCrook Mobile App
United KingdomDurham Mobile App
United KingdomStanley Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Stanley, England

Latest outage, problems and issue reports in Stanley and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AntoniaNGrey Antonia Grey (@AntoniaNGrey) reported

    @NatWest_Help How ironic that NatWest uses the word help in its handle given that is the last thing that it wants to offer. God forbid you would want speak to a real person let alone someone in branch.

  • Ngoffy Neil Gough (@Ngoffy) reported

    @GlennAirey And the NatWest pigs too. Awful news.

  • bluebcs Beth ॐ (@bluebcs) reported

    @NatWest_Help hi NatWest . We had a hideous experience yesterday evening trying to help my 15 year old brother who has additional needs on a phone call last night. The person we spoke was rude, blunt and not understanding whatsoever

  • PresTITANRaptor Chris C (@PresTITANRaptor) reported

    I'm working overseas. They couldn't get ANYTHING right and do not have an email address to communicate. AND their chat-help is absolute garbage. We will likely NEVER do business with Natwest again and we may EMBARGO any potential clients that bank with them. Unbelievably poor.

  • cps10001 Colin (@cps10001) reported

    @premnsikka Exactly. My local NatWest is shutting down and will leave people who do online banking having to go 2km to find a bank

  • RDR_XIII_ R (@RDR_XIII_) reported

    @BBCNews @NatWestGroup Blocks customers from purchasing crypto under the guise of fraud when the fraud you see is tactics like this. NatWest do nothing to protect customers from this though. It’s all about control, not customer.

  • JamesSpackman James Spackman (@JamesSpackman) reported

    Dear @NatWest_Help, having tried to get assistance from your customer support, I can say that if NatWest bank is indicative of the UK banking sector it’s no wonder the sector is in serious trouble. What an awful company!

  • BarclaysUKHelp Barclays UK Help (@BarclaysUKHelp) reported

    @MattCohenMusic With your parents no longer being Barclays customers, there would be nothing further I can help with I'm afraid. I'd contact NatWest as I'm sure they have vans plus some agreement with the Post Office to support customers too. Take care and stay safe. Leigh

  • JonoPatterson JonoPatterson (@JonoPatterson) reported

    @NatWest_Help Whenever I try to deposit cheques from companies e.g. motability, the natwest app reports it "cant do this right now" after scanning. Should it be working? Or are these not supported?

  • Johnson91481492 Johnson (@Johnson91481492) reported

    @LaikaTone @NatWest_Help @NatWest Don't panic if u gad the transaction history I will recommend MITNICK SECURITY on Instagram to help you recover your money, MITNICK SECURITY help me recover my money one week ago when someone scam me of £200 but thank God someone recommend MITNICK SECURITY massage him now