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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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GGhey
(@Leghey) reported
@playnewworld Can you guys fix the treasure chests from fishing?
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Marshify_
(@MarkyOce) reported
@playnewworld I've been attempting to contact support with an issue that I'm having in game. I have been told to wait 24 hours for my issue to be resolved and if it isn't to contact back. I've repeated this process 4 times.
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DirtyRiceBryce
(@BricksCooking) reported
@CouRageJD @playnewworld Looks like their focus is on getting the server transfers up and working first so the people complaining about that will be happy. Its bugs so im sure they are going to fix them. Beta was full access we knew end game content was bland
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JunkyVirus | #SpreadTheVirus
(@JunkyVirus) reported
@playnewworld I've been wanting to give the game a try but holy ******* **** all I see is how broken too **** this game is. Why aren't things being done to fix it? Like faster. You realize pretty soon you'll be the WarZ of the mmo world right? You never go full retard.
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Sir Rudi
(@SirRudi1) reported
@playnewworld Fix the faction token cap being stuck at 25k or 15k for some players, it's been 16 days.
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Mc_Leafy
(@leafy_mc) reported
@FADED_CORE @CouRageJD @playnewworld Did I say it wasn't broken? No. Just was explaining what the actual bug is. The whole game is broken as ****
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Khyrx Loot
(@KhyrxL) reported
@playnewworld we just never getting the malevolence fix
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Tanner Milligan
(@Tanner_Milligan) reported
@playnewworld Please fix the invulnerability exploit. There are companies exploiting invulnerability to win territories
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Obviebear
(@Obviebear) reported
@spacecowboy1138 @TrueNorthMoose_ @playnewworld i wouldnt be as mad if they kept saying "next week". their reasoning for delaying makes sense but i wish they didnt give a time in the first place. Its also weird that they were planning on making this a service in the first place but takes so long to get it online
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BeeMcG 🇬🇧 🇯🇲
(@Bee_0161) reported
@playnewworld Please fix unending thaw perk
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Jorge 💙
(@JorgeMeadys) reported
@playnewworld No fix for weapon balance and the terrible unbalance on faction dominance?
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Andre Luiz Garcelli
(@a_garcelli) reported
@playnewworld Fix the house bug, it sucks to have to /stuck to get out of my house because the normal exit won't work
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Woover
(@DailyWoover) reported
@playnewworld Please fix the hatchet Throw ability (Not the right click throw) not registering a hit on an enemy despite it doing the little blood splatter animation :(
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JBreezo
(@JesseBtv) reported
@playnewworld PLEASE WORRY ABOUT OTHER MAJOR BUGS WE NEED TO FIX BEFORE THIS.
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Chris Crusty
(@BloodyCrusty) reported
@playnewworld can you please sort out this quest SELFLESS GUARDIAN, I play alone and everyone is 60 lit on my server and i cannot complete this on my own this is a ******* joke what a stupid quest please fix this
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Jackal
(@RagingJackal) reported
@playnewworld fix the ******* broken endgame. Communicate with your players. Reenabled outpost rush. Fix the economies you've **** on. Do something ffs.
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Leo Arruda
(@larrudaaa) reported
@playnewworld @playnewworld Btw... There is a bug that happened with me three times. When i interact with an NPC to get a quest, the interface with the texts doesn't show up, and my mouse stop working in the game (to fix it i need to quit the game and log in again).
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𝕮𝖍𝖗𝖎𝖘 𝕮𝖆𝖗𝖑𝖘𝖔𝖓
(@T9X69) reported
@AWoodski @playnewworld IF their maintenance finishes on time (typically 11am EST if I remember correctly) they will roll it out for EU first. If 8 hours go by with no issues, they turn it on for everyone. At best, 7-8pm EST tomorrow for everyone.
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BOGZ
(@Its_Bogz) reported
@playnewworld 1- fix the Azoth staff 2- war exploits are ruining servers 3- heavy armor doesn’t effect *damage* and *healing* nearly as much as intended. The game has 1 meta and it is broken 4- still can’t edit daily messages in company 5- still can’t decline invites from other governors :(
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☯☮ Shane Sparks ☮☯
(@Blaze4Days4204) reported
@playnewworld Yo we need a roll back on Ydalir sydicate is abusing the invincibility glitch. You need to fix this before your games dead because of it.
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Ivo Duarte
(@IvoDuartee) reported
@playnewworld fix the ice gauntlet
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Frank
(@Townsendinho) reported
@CouRageJD @playnewworld not enough, game breaking invulnerability glitch not mentioned
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AbZürd
(@doggen75) reported
@playnewworld Guys, you are aware that almost all the big problems that EU players are facing in regards to nonfunctioning economies, full servers, wait times, no server transfers and more, can be traced back to the fatal decision to include a global name lock, right?
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Nick Maneval
(@ManevalNick) reported
@thepigletsquid @playnewworld Must be some sort of issue that pops up. Ppl should've never did different regions anyway. Don't really recall them saying that people should do different regions either though. And a lot of issues resulted from ppl using different regions including long logins
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Thomas
(@Eggroll_Mafia) reported
@playnewworld when are you going to fix the the game breaking invincibility glitch? If not, how do i go about getting a refund?
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Explxcit
(@Explxcit_TV) reported
@ItsWhiskerzz @playnewworld Do you know how broken light armour already is if ranged players get a 20% damage boost it’s gonna be impossible to fight them. This would mean you would have dodge roll plus 20% damage which would destroy pvp cause ranged fighters would just roll away and hammer players with dam
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Hard TrAnCe DJ
(@HaRdTrAnCeDJ1) reported
@playnewworld The ice gauntlets ice tomb is broken, when I use it it doesn't activate or I'm running around with it activated and also taking damage
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Nora 🐢
(@norabunbun) reported
@playnewworld did you fix fishing?
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Charls
(@Charls19838741) reported
@playnewworld "Territory remains in a Conflict state after Invasions, and War can be declared" It would have been better if first you fix the bug of people being able to change the % during a invasion when a message clearly says it shouldn't change.
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Camco
(@CamcoHD) reported
@primegaming @playnewworld Fix your Prime skin issue. Several of us who have the Golden Rage skin CLAIMED and our accounts linked cannot use them. The other skins from the Twitch even thing work, but not the Rage skin.