Is New World down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 29: Problems at New World
New World is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tilly~
(@Tidddleee) reported
@sham03226375 @jmyCarter @playnewworld you thinking it is is the problem
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XxH0tFuzzxX
(@xxh0tfuzzxx) reported
@CouRageJD @playnewworld The way to fix this would be to insentivise picking a different faction. Like X % Bonus to rare loot drops or X % more gold or xp to professions. There also needs to be checks and balances where a possible soft cap is implemented so only so many people can join x faction a week
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Future Heisman
(@rj_shane123) reported
@playnewworld Are you guys gonna fix the bug with the Ice Gauntlet that causes the ice storm to do only 1 hit on spawn of it and not continuous damage over time?
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Robert Haritonov
(@operatino) reported
@playnewworld Please share an update on region transfers - if it's something you'll reconsider. Many players put 50-100 hours of game in the other regions based on your promise of region transfers. It's hard to justify this broken promise and bin the lost time in a wrong region.
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Sami Heiskanen
(@s4mp0) reported
Just saying. @playnewworld server transfer test will cause the EU transfers open at Peak time. That surely will cause problems.
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AJ Stone
(@valtaz69) reported
@playnewworld Ive sent World Name, Character Name, screenshots of the issue and NO ONE knows what they are doing! I just need my quests reset. Yellow triangles all over my map but NOTHING in my Journal. Your 'tech support" is a joke. They keep opening tickets. JUST FIX IT!
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Rostyslav Tykhyi
(@xVillanx) reported
@playnewworld is it joke or what? for 1 hour hellheim down 2 times... creeps spawn is broken as fck... amaZOOn stop this ****...
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Hobbesy 2.0
(@Hobbesdawg) reported
@c_h_e_m @playnewworld @AmazonHelp The so called 'tech support' is non existent for this game. Essentially they just talk to you, then tell you they can't do anything and that it can't be escalated to the next highest level. I've had bad customer service treatment before but this is hands down the WORST I've seen
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian server
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian serve
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Raphaël Private
(@RaphaelBarrier) reported
@playnewworld HELP.... since the patch I'm suddenly unable to fight with sword, the left mouse click just do not work... strangely I can still shoot with the bow.... As I got 2 mice, and they both work well, it's not a hw problem! This patch makes me the game unplayable :( same on recycling
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Randomessa
(@Randomessa) reported
@Rannulbh @playnewworld Names are global, so this shouldn't be an issue!
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian server
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SilvaDaBarber
(@SilvaMandy1) reported
@Alkali_VAL @tracks_sss @playnewworld It's a problem because people like him are the ones that don't want to fight anyone and want to gather bushes all day. Then they go on faction chat complaining about losing stuff they never contributed too then they eventually switch factions.....bye Felicia
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single-issue voter (running our gov't like AoE2)
(@vanillaEQraider) reported
@TheStalwart @playnewworld interesting. this was a big problem in the beta, too, I'm a little shocked they didn't look at that or address it.
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XxH0tFuzzxX
(@xxh0tfuzzxx) reported
@CouRageJD @playnewworld The wat to fix this would be to insentivise picking a different faction. Like X % Bonus to rare loot drops or X % more gold or xp to professions. There also needs to be checks and balances where a possible soft cap is implemented so only so many people can join x faction a week
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AJ Stone
(@valtaz69) reported
@playnewworld Get your "tech support" together! They have "opened a ticket" several times (for the same 2 issues) and they keep giving me the runaround (2 weeks now) because no one knows what they are doing! Why not just fix the issue?! I cant move on (no quests) RESET THEM!
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Isaiah
(@Limits_TV) reported
@playnewworld Can u fix the war lag issues….
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JustMe
(@1divinesecret) reported
@__Rudeus @playnewworld this happened to us on almost every run. Are you trying to skip killing the pillars? Because once we started killing at least one pillar, the crashing seemed to be a non issue.
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NetJ
(@NetJGG) reported
Hey @playnewworld my wife got a bug where she died and every time she wakes up she can’t move tried everything and nothing any fix for this?
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James Stokes
(@BozoJim) reported
@Anundir @playnewworld Software is never that simple. Knowing what weapon, or even which move, isn't necessary going to lead to a fix. New World is a complex system. They probably just added logging to try to follow the rabbit trail of what specific line of code causes this issue.
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ADCArtAttack
(@ADCARTATTACK) reported
@loicboutter @Sweaty_Fat_Nerd @playnewworld Problem is, they keep flip flopping the response. And tbh, I think its another lie to keep the player base and prevent players leaving. After the MASSIVE backlash they received.
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Dikaiosune
(@Dikaiosune5) reported
@TheStalwart @playnewworld This flooded the market and tanked the cost of all goods to .01 per unit (the floor). Amazon is now reversing that increase to sandpaper drop rates after seeing all the refined goods prices crash.
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian server.
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The Archibald
(@archy2004) reported
@playnewworld Hey can you guys shed any light on this I've updated graphics driver windows the lot fired up new world jump into the game them boom 5.6 FPS even dropped graphics to low same problem... I've tried the fixes They have said from online and don't work GPU is RTX 2060
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versace
(@visialbo) reported
@playnewworld can u ******* stop delaying things and fix server transfers or should i uninstall this ******* game! stop ******* around there is millions of people who payed for this game ******* clowns
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Mads Øyen
(@Alkali_VAL) reported
@tracks_sss @playnewworld Why is that a problem? Just fight for them
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RedBullFly
(@the_Redbullfly) reported
@playnewworld So when are we going to actually fix it where 1 company can't have 33 of there members in the same war? #NewWorld #NewWorldMMO
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An Individual
(@frighters88) reported
@playnewworld You guys really need to get your stuff together. Lagging, chopping, weapon pass through, falling through terrain, broken quests. Was this game some kids high school project?
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Jaryd 🍊
(@Jaryd07) reported
@AdamsOnFueg0 @playnewworld Sorry to say, but that's a very niche problem that they won't facilitate - looks like your only options are to either deal with the lag or start again in a low ping server