New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/25/2025 03:30

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • mrpengu08591090 The_P1ngu (@mrpengu08591090) reported

    @playnewworld fix your servers ffs, im waiting 3 hours in lobby

  • jotack John Tackman (@jotack) reported

    @playnewworld everything was fine until restart, now cant log in again xD ( too many server requests error every time play button comes back up )

  • HBTriblexXx HB | TriblexXx (@HBTriblexXx) reported

    @playnewworld The servers are back online, but the login servers aren't online to connect the login queue. When it will fixed?

  • RogueSki SkiRogue (@RogueSki) reported

    @playnewworld Login is not working

  • Kcsnipa Kcsnipa (@Kcsnipa) reported

    @playnewworld how long is this down for, im not sitting with viewings watching log in issues

  • Biszkoppto Episcopus (@Biszkoppto) reported

    @playnewworld Now i got internet connection error.... WOW

  • MaximeImpius Impius (@MaximeImpius) reported

    @playnewworld Login Servers are still getting hammered. It's impossible to even join the queue.

  • rushorkk Alexander Morris (@rushorkk) reported

    @Mattia96228694 @playnewworld steam refund system isn't meant to be used for trying out games. it's for compatability issues.

  • julyan_melzer Julyan Melzer (@julyan_melzer) reported

    @KSIxMitsuki @Brownie1702 @playnewworld No. U don't. If all of you would start regularly on the US servers you wouldn't have this issues. And now you do: just take an other name ffs.

  • m0rsi1 m0rsi (@m0rsi1) reported

    @FullTrollingLoL @playnewworld its caused from your MSI Dragon Software...the LED thing...i have the issues since beta too

  • AKFISHA Akuqhi (@AKFISHA) reported

    @playnewworld fix lobby

  • Luigizzor Luigizzor (@Luigizzor) reported

    @NoxieProxie @playnewworld You realize, that we all payed for it, and they had all the time in the world to do stress tests. They also had EXACT numbers of how many people bought their ****. Also we are talking about AMAZON, the largest cloud service provider in the F-ing world. This launch is a disgrace.

  • KSIxMitsuki KSIxMitsuki (@KSIxMitsuki) reported

    @julyan_melzer @Brownie1702 @playnewworld We don’t have an issue tho? Eu servers do? And we want our names lol sucks to suck I guess

  • kweeny_meme kdance (@kweeny_meme) reported

    @SilentH35dShot @playnewworld eu servers down and cuz everyone wants to connect at once the loginservers are also down with the us servers joining its only going to get worse

  • turkial46118036 turki al (@turkial46118036) reported

    @cypheroftyr @playnewworld Habibi we are waiting stop fuckking sending egirls streaming just fix ur servers

  • LisaMoonless Lisa_Moonless (@LisaMoonless) reported

    @playnewworld Server up, character gone, haver to w8 for character to show before play button aviable. I get into quee, get error. Back to character gone. You made the quee 10000 times worser than what it was. thanks.

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld Had issues i cant press E on npc's after liek 2 hours of playing and had lag spikes around 1,500ms time to time, so cant use crafting places and progress quests,but can interact with other things, europe should have more and better faster servers .

  • want2bbtter Just a Boy (@want2bbtter) reported

    @playnewworld thank you for such a great experience when I was 30 in queing and after an error can't even press a button "Play" <3

  • Kcsnipa Kcsnipa (@Kcsnipa) reported

    @playnewworld OMG, what did i get excited for, its over 15mins, now we got login issues

  • Ohm_Town Lee (@Ohm_Town) reported

    @klaus993 @BlackboaTTV @playnewworld I'm talking about this current restart which is why I'm commenting on it, which indeed has certain servers excluded while people on said servers are also having issues. I made an observation, you turned it into a debate... move on chief.

  • chrisb99_uk Chris (@chrisb99_uk) reported

    Anyone actually able to play yet? Can’t login anywhere or join the login queue 🤷🏼 #PlayNewWorld

  • NotZenns ZEN #Lv (@NotZenns) reported

    @playnewworld can you fix your ******* game I’ve been trying to play since 7am WTF are you doing at this point I just want my money back so I can get a game I can actually play

  • amolek43 amoleka (@amolek43) reported

    @Death_Displayer @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Demir02k Demir2k (@Demir02k) reported

    @radaway @playnewworld we did, we just never had the issue of having every other region invade our servers on launch day, because theirs arent up. region lock saved us.

  • rubby_man Rubby Man (@rubby_man) reported

    @DanielDVvis @playnewworld Yep, I've had the same problem but it was fixed after few minutes

  • LeoChaos141 Leo (@LeoChaos141) reported

    @playnewworld Wait a minute. There is a login queue before server queue now?! Let me playyy pls :(

  • JustSomePsycho Psycho (@JustSomePsycho) reported

    @playnewworld Imagine New World was playable... 2021 cant login for 3h. mAybE u nEeD to dElaY relEaSe again...

  • emiloujess emiloujess (@emiloujess) reported

    @playnewworld Okay, what on earth is going on? My characters keep disappearing and reappeing on the login screen and I can't login when they are there...

  • Pillow_Power18 Shaun Carney (@Pillow_Power18) reported

    Hey @playnewworld will i have to run across the map to start in the same area as my friends tonight. Or is there a fix for starting on the same beach?

  • CeeJayLive1 CeeJayLive (@CeeJayLive1) reported

    @playnewworld Please sort the looting issue, expand capacity in larger servers and then just let it run man... I'm tryna play between work calls here -_-