New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/21/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Bekhentt Dan (@Bekhentt) reported

    @ScoochieBoi @EvilScotsman0 @playnewworld It’s called a roll out and helps them deal with any sort of launch issues one location at a time. Instead of the entire world jumping into the game at the same time. Who cares if someone from ******* EU is playing before you.

  • Dr_Chops DrChops (@Dr_Chops) reported

    @WintersWolfcry @Slaughter_bear @playnewworld I would love to play with you guys! Can't seem to send you a Discord DM. I'm sure that it is a user error on my part. Thanks for the help.

  • CrazyJamesRuiz Edino (@CrazyJamesRuiz) reported

    @playnewworld Fix your Amazon distribution, game bought 2 months ago and still no key, 10 / 10.

  • VinDeriva CrookedNails (@VinDeriva) reported

    @TheSavageCooks @playnewworld pre-downloads are available. If you have issues, try uninstalling the beta

  • kashlicaa Кашлицааааааа 😷 (@kashlicaa) reported

    @playnewworld On beta the game was unplayable because of no optimization. With high end pc there was drop fps in the towns. How u want to make money if the game is like this? I wilk wait feedback from someone of my friends. I will not give money for unplayable game. Hooe u fix it.

  • dale_runkle Dale Runkle (@dale_runkle) reported

    @anniefuchsia @playnewworld Hopefully they’ve fixed the cow milking problem!

  • DarkBeasty1 DarkBeasty (@DarkBeasty1) reported

    @towelthetank @playnewworld Did both yeah <3 !!!!!! The problem is the connection to my provider is broken since 9 am

  • The_MrX_ MrX (@The_MrX_) reported

    @playnewworld you might wanna announce that people who are trying to reserve names, don't need to actually login, just create the character. I saw this confirmed by a dev in some discord post I believe.

  • PeachTeaDream1 PeachTeaDream (@PeachTeaDream1) reported

    @playnewworld All i'm gonna say is brace yourselves. Be ready for the massive horde of players that barge through the door when servers go live and lets just hope the servers can take it lol it would be a shame to play the first day lagging

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @CrazyJamesRuiz @playnewworld That’s a Amazon problem not a Amazon games problem

  • pewpewFett pewpew (@pewpewFett) reported

    @playnewworld did you guys fix the rubber banding and latency issues? I am west coast but played beta on east coast and I was rubberbanding like crazy.

  • RodrigoYamaoto Rodrigo Fonseca Yamaoto Yoshida (@RodrigoYamaoto) reported

    @playnewworld I have a question, will be possible to change the server? Because i current live in Brazil, but in the end of these year i'll go to Portugal, idon't know wich server i should pick, Europe or South America. Will i have problems with ping if i play in Brazil servers?

  • jamesfuston James Fuston (@jamesfuston) reported

    @BroszB4 @MrFruitYT @playnewworld faulty graphics cards, not a problem with the game

  • VexiusxWoW Vexius (@VexiusxWoW) reported

    @MinkesSenpai @playnewworld Ask EVGA since they were the issue not the game.

  • TheBubba SinCityBubba (@TheBubba) reported

    @playnewworld I have my account settings to English but whenever I look in the forums all I see are post in another language. Is there a way to fix this somehow?

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @WolfpackCasey @playnewworld F'ing sad on Amazon's part, typical **** service.

  • belghast Belghast ⚔️ Bunnyadin Lalafell🛡️💙 (@belghast) reported

    @Dusty_Monk @playnewworld okay maybe I should be thankful mine connected without issue heh

  • EzrayMTS Valeriy (@EzrayMTS) reported

    @playnewworld the twitch login button is broken lmao

  • 4AMinCali cornbread (@4AMinCali) reported

    @WolfpackCasey @playnewworld Mine had a payment error so I just bought it and got it right away. That's just me tho, since it's a preorder you should be able to cancel

  • EmpressAkara That Witch Akara 💫 (@EmpressAkara) reported

    Hey, @playnewworld I really wanted to use the lower thirds from your creator kit. There is an issue with it though. They are black on a black background, and when you try to use them the black background shows up so it's just one huge black pic with a little animation in it. :(

  • MisterBobAFeet1 MisterBobAFeet (@MisterBobAFeet1) reported

    @GoGetterGreg5 @HeathBar_10 @playnewworld It's actually not that bad bro! I played on it during the beta and had no ping issues. However that was the beta though and things might have changed.

  • Ellomat53247747 Ellomate (@Ellomat53247747) reported

    @P4wnyhof @playnewworld *insert selfie from broken camera here*

  • binbashtv binbashtv AKA Dustin (@binbashtv) reported

    Has anybody decided on a NA @playnewworld server yet? I need to know where to start whenever I’m not working.

  • AbulurdBoniface Abulurd Boniface (@AbulurdBoniface) reported

    @SindelPellion @playnewworld 1. your system will need to update 2. the game will require an update out of the box 3. the game servers will crash under the load I don’t mean to spoil your fun. You’re not a greenhorn. You know I’m right. After everybody caught their breath you’re going to have a lot of fun

  • boltzy2014 𝕤𝕘𝕥𝕓𝕠𝕝𝕥𝕫 (@boltzy2014) reported

    @kashlicaa @EvilScotsman0 @playnewworld Sorry to say but thats a you issue there, solid 100-115fps no matter where i was in the game on last beta.. just GPU being maxed out was scary for me

  • Casperite2 Casperite (@Casperite2) reported

    @kashlicaa @playnewworld I had zero issues playing on high settings, so maybe your idea of high end pc is outdated.

  • GigahDank GigahDank (@GigahDank) reported

    @playnewworld Really looking forward go no-lifing this New World. The betas got ga boy hooked. I NEES MY FIX HURRY UP TOMORROW GOD TIME SUCKS

  • KikoRiveraRemix Pepe (@KikoRiveraRemix) reported

    @playnewworld Are the pre-order bonuses still available? I reserved New World last month but there has been a problem with payment and I will have to buy it again and it would be sad to lose my collectibles.

  • DruidBoy660 Mew (@DruidBoy660) reported

    @Snowmixy @playnewworld That is very kind of you snow! I have a copy myself, have a new computer but the only thing that stinks is when I got it yesterday it’s windows is corrupted / the parts inside are not working.. at least what the windows stop codes are telling me…>.< hopefully I can fix it myself

  • EvilScotsman0 EvilScotsman0 (@EvilScotsman0) reported

    @kashlicaa @playnewworld Every MMO has this issue due to the traffic in certain areas, lots of animating skeletal meshes in 1 place being replicated is taxing on servers. Theres no way around this, I ran the game on a laptop with an i7 and a 1060. It was playable