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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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W4 Wizard
(@W4Wizard) reported
@playnewworld You know what? I’m not even mad, I liked this game a lot and if they want to fix it before launch I will wait for it with enthusiasm. (It does need better optimization, and I went through a mountain a couple times, so it is necessary)
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Phillip Harmon
(@philly421) reported
@playnewworld I think your doing the right thing..yes I got a refund but yes I'm gonna buy again..I hope u add more weapons and fix bugs and make the game better..like they said you only get 1 release. Cheers
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Kevin Pettigrew
(@kevpettigrew) reported
@playnewworld Great letter. And anyone complaining has never played a real MMO. Worst thing ever for this kind of game. Is huge issues when this goes gold. Some never recover. Even though I've expressed my issues with the game. Have to give them props for this.
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xlShoe
(@xlShoe) reported
@NoahRop8771 @Mglurt1 @playnewworld Whats the issue with wanting am entire day off to play something instead of only 1 -2 hours? It doesn't matter whether I vhose to take a day off to play a game, or took my only day off to do it. Either way it's not your time being wasted. Why does it matter?
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Caity
(@ozeanmannhere) reported
@Knaxxis1 @Mglurt1 @playnewworld If Cyberpunk taught us one thing, its that dont release a broken and unfinished game and then release a big patch 1-2 months after because the game will be dead by then.
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ThickyP
(@ThickypNSFW) reported
@playnewworld If they don't just open the game and let us play the what they call broken game. I'm just going to refund and be playing diablo in September
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Skyz
(@Skyz78_) reported
@netgfx @playnewworld I don't understand They did a beta test where we can find many issues So, if they need a little more time to fix them and make a clean game, where's the problem? Beta isn't just a teasing It's one more month, not a year
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xCaZx
(@xCaZx1) reported
@playnewworld There is no reason the game cannot launch on time and the dev team simply fix problems as their found. The reality is another delay of 30 days is just arbitrary nonsense that’s going to amount to little change. Probably start trying out other games. Tired of waiting.
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Joshua Walden
(@QuantmPhysixJW) reported
@playnewworld I would rather play your broken beta than wait again. You can keep the money.
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Caity
(@ozeanmannhere) reported
@Mglurt1 @playnewworld If Cyberpunk taught us one thing, its that dont release a broken and unfinished game and then release a big patch 1-2 months after because the game will be dead by then.
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Lord ButtersWorth
(@buttersworh) reported
@NeitzertAustin @bafooligans @playnewworld And then they will delay it again in order to fix those bugs lol
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peachey🌴
(@Peacheyloll) reported
@DLeoP92 @Afterhours101_ @playnewworld If you’re taking off for a game, you have a problem and need to fix that buddy. Its a game, not real life deal with it and go to work the game will not be going anywhere.
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Danny
(@janimba21) reported
@playnewworld To the people who for some reason thought this game would be released on the date they gave with no issues after the beta next time maybe take the vacation after the game is actually released. This can also be applied to any other game. Amazing that people are still this dumb.
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Jason Haase
(@Hammer2k4) reported
@playnewworld Gotta love these replies: "omg, I have to wait another month?! I want it NOW!!" vs. if they release it unfinished "OMG your game is so broken, why didn't you delay this mess?! We could've waited another month!!"
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Topher
(@Topher_TTV) reported
@Mayyyyybehfunny @MsTeamKK @playnewworld This issue was confirmed to not be the game causing the issue. Which is why EVGA was offering replacements and not Amazon.
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Obi_WanJabroni
(@ObiWanJabroniTV) reported
@playnewworld All the people bitching would also ***** if they released it early and the game had major problems. Stop trying hard to find something to complain about. You'll all be playing on release once your little temper tantrum is over.
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AINAE
(@AINAE20074924) reported
@ZeDehrild @JustinStacy91 @playnewworld Cyberpunk delayed multiple times and it was still broken so
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BlindHornet
(@tnhornet) reported
@DaZFPS_ @playnewworld The reason why is so the devs can have their weekends. Just like us, they are they to support initial influx and server issues during week and have the weekends still with family
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ThickyP
(@ThickypNSFW) reported
@playnewworld Here's an idea. Let us all play this (broken) game till you get your **** together. You lose less people to refunds
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Jerry Backus
(@JerryBackus1) reported
@playnewworld All of you people saying, "Ill wait as long as it takes, quit whining it will make it better". You know they delayed for a year right. Now a month after a **** load of people payed for it. So if they say "We are going to delay for 5 years to fix this game" Its going to be ok huh?
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Josh
(@_diemonster_) reported
@playnewworld Yes, fix the full constitution builds that make no sense at all. Make stats, actually do damage when vs players.
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Dan
(@Dan48932540) reported
@ThickypNSFW @Mglurt1 @playnewworld We don't care. You took the risk. It is not anyone's problem but your own. You want the game to release and be dog **** then have a community wither and die before the 2 month patch comes out, or even longer. No thanks... MMOs need to be tested it got tested and it failed.
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Troy Sturgill
(@troyster) reported
@playnewworld Had over 300+ hours myself. Very much looking forward to release. Another beta would be amazing, but understandable if you'd rather keep focused on fixing the issues already established.
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Raphael Merino
(@RaphaelMerino1) reported
@JustinStacy91 @playnewworld Beta has a lot of major problems. This game has no freak player retention. There is a gameplay loop, yet at lv 15 you have all you skills meaning the only increase on dificulty is via mobs. Crafting has major problems. But I'm sure you know better than the thousands of feedback.
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TheShadowDragon
(@ShadowDragon398) reported
@JustinStacy91 @playnewworld Nothing wrong with delaying the game if they feel there is more work to do then there is more work to. Would rather have a finished product then a broken one
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Chads
(@chadss1976) reported
@playnewworld let them take a break and fix some things. maybe if we all play the quiet game we might get some more beta before launch.
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aka Chili ✨
(@Hotchiliwrap) reported
@Disc0nnectd_ @playnewworld Except Amazon Games wont release a broken game, like CDPR did.
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xlShoe
(@xlShoe) reported
@NoahRop8771 @Mglurt1 @playnewworld Your opinion on the game doesn't matter, it's your opinion on how people live their lives, that's the problem
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Coach Hardstuck
(@neelymobile71) reported
@fr0nzilla @washedaio @playnewworld And server latency and frame drops which I hope they fix for the pvp end of gameplay
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vincent turgeon
(@TurgeonVincent) reported
@playnewworld Diablo 2 resurrected sept 21st… and Lost Ark dec 31st. They should release in open beta and patch as they fix things. They could release new content to show their community that it’s better to stay around than move to Lost Ark.