New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/26/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MrrmmrrmmrrM1 Mr_rm_mr_rm_mr_rM (@MrrmmrrmmrrM1) reported

    @playnewworld I mean at least explain what seems to be the problem. Ppl are upset cause no one can understand why it takes you more time to update EU than US/Asia

  • scgulick Seraphim Gulick (@scgulick) reported

    @ceadeus_x @Misterikeer @playnewworld Well I guess they dont fix those either as the "abandon event" bug is still in the game on my toon on a US West server...

  • JulesVerne72594 JV (@JulesVerne72594) reported

    @Michael54494534 @Miguel06707782 @playnewworld Maybe the problem is that you have no life. Go outside.

  • saltnp3p Saltnp3p (@saltnp3p) reported

    @TheVash68 @playnewworld Ofc i understand, HOwever there clearly having issues launching the build in the eu they didnt intend to have downtime in our prime time as the maintaince was due to end at 4 :)

  • Jason34417546 Jason (@Jason34417546) reported

    @playnewworld This is a really really bad service you are providing here.

  • twt_SaMysterio Samsul Alam (@twt_SaMysterio) reported

    @playnewworld my god..how long do u guys need.. i mean its just some bug fix.. not a major update... this is horseshit

  • f99834 PEW! (@f99834) reported

    @playnewworld @JeffBezos listen up you balding rat, you have money enough, fix more staff for new world, if not **** amazon ill rather walk on barefeet the silk road like they did back in the day to get my order directly from the supplyer

  • GeekGamerTR Geek Gamer (@GeekGamerTR) reported

    @playnewworld @playnewworld WTF !!!!! 9 Hours maintenance for nothing fix ?? Are you amateurs or kidding with us in prime time 9 Hours !!!!!

  • Dizzywizard89 Carl (@Dizzywizard89) reported

    @playnewworld Just got home from work 😢 need my new world fix

  • Gundy666 Regan (@Gundy666) reported

    @playnewworld Please fix the ban system, I was permanently banned while fishing and can't get a response. I referred all my friends to this game and put 80+ hours in just to lose my money with no explanation.

  • f99834 PEW! (@f99834) reported

    @playnewworld you dumb *************, fix the eu servers right now

  • Harrythesale Liq Provider (@Harrythesale) reported

    @playnewworld come on 7 hour for a small bug fix on EU Prime time ?

  • Nick2ooo John Lock (@Nick2ooo) reported

    @kiwwizz @playnewworld If any other service would go down for 1 day during the week you would cancel that service, which I am considering doing.

  • FollowBlackout BlackoutGamingChannel (@FollowBlackout) reported

    @DasAlanArt @ReneBouer @playnewworld Problem is the patch started in the am. They just take ******* forever

  • TheDemonGuy4 TheDemonGuy (@TheDemonGuy4) reported

    @Armadillito @playnewworld It's the time they've decided to carry out the maintenance, that's the problem. It's an outage during prime EU time, APAC get the most benefit from this maintenance window.

  • Chuuppers Joshua (@Chuuppers) reported

    @VelvetBlazer @cptcomplainy @playnewworld A newborn and a Mrs that'll weep over broken down appliances. Your poor neighbours

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld Nothing about the first house tax rate being double what it should? its been an issue since day 1.

  • agreatnature (@agreatnature) reported

    EU warriors .. I say we gather gold and takeover @playnewworld and fix their stupid structures. Be ready at 12:00 sharp today. The battle is ON.

  • io_sono_remi remì (@io_sono_remi) reported

    @TheAkumaGaijin @playnewworld That's absolutely dumb. Any company, no matter where located, that provides a service (any service) worldwide has to consider timezones and night time. Many other MMO are maintained during the timezone night time ...

  • TrippPUBG TrippPUBG (@TrippPUBG) reported

    @Toasty_op @arsmaxx @playnewworld Imagine telling people who have been affected by this, to "go outside", when you have not been affected by the problem.

  • VelvetBlazer Cory (@VelvetBlazer) reported

    @cptcomplainy @Chuuppers @playnewworld What kind of comeback is that, and why go after people who work stacking shelves at supermarkets are providing a service and earn to support themselves. Unlike you where your parents bought you the game that you are complaining about

  • Mitchie21 Mitchell Roos (@Mitchie21) reported

    @Armadillito @playnewworld Could have fooled me. Plus why do a patch world wide knowing you gonna put servers down during prime time for a lot of people. **** like this is always done when it's a USA company.

  • un_geek un_geek (@un_geek) reported

    @playnewworld instead of taking 6h downtime to fix bugs 1% of players encounter could you fix stuff like light armor skins & weapon switch :3 #NewWorld

  • SRZ4NJ SRZ 4️⃣ NJ & GA (@SRZ4NJ) reported

    @playnewworld Fix the issue where you can't level up life staff by... using the life staff...?

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld almost 10-hour maintenance for not even 200MB fix lol. Stop Developing games.

  • Nick2ooo John Lock (@Nick2ooo) reported

    @FrodoHdog @buschi3112 @playnewworld Be nice to understand: 1. Why minor bug fixes take over 8 hours to resolve 2. What lessons were learned from the previous maintenance window and what was done to avoid issues this time round. 3. Why is EU maintenance scheduled for peak hours.

  • nervgear22 Nervgear22 (@nervgear22) reported

    @Paul_PandeM @playnewworld How is it amazing american when they don't know how to fix servers since the launch??

  • WiseOldDean Dean (@WiseOldDean) reported

    @The_Lightor @BulletGoof @playnewworld Apparently you haven't. Otherwise you'd know its literally impossible to find "off hours" for every region they service. Somewhere, SOMEONE, will be upset. Kinda why they're ignoring the chatter about it. They know you're still gonna hop right back on and play once they finish ;)

  • MarkSch62557540 Mark Schmitz (@MarkSch62557540) reported

    @playnewworld As EU player you should switch the continent to have no problems with maintances...

  • ZoltanKun77 Zoltan Kun (@ZoltanKun77) reported

    @playnewworld Always Eu gets unprioritised , annoying this is...... and we already 2 hrs well over the estimated time... suggest to fix this issue for the future...