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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Dewhurst
(@TheDewyHD) reported
@playnewworld Could you fix your ******* game??????? cant even run in a dam war!!!!!!!!!!!
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Σάββας Γεράκης
(@SGerakes) reported
@playnewworld Fixxxx The game eee Amazon you want to seee a video and think to fix this **** ? Wich game you see Tank players full to be 1vs20 ? Fix your **********
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Joanne Loader
(@JoanneLoader) reported
@MythOfEmpires @playnewworld Servers down, and within 2 minutes we had information. And this company is open and honest, not lying to the players.
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slowersword27 aka bearded gamer
(@Christo22121208) reported
@playnewworld can y’all fix the bug where u do Templar quest and nothing happens but now ur stuck on advancement to exculibar when Templar is still locked
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Puhtietow
(@Puhtietow) reported
Gotta love getting the movement bug in outpost rush and not being about to fix it till you've finished the match. cant leave either because you get timed out afterwards for a whole ******* hour @AMZNGameStudios @playnewworld FIX THIS **** ALREADY
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cutegiraffe
(@cutegiraffe6) reported
@playnewworld FIX FURNITURE IN YOUR GAME
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BaWbErT
(@BaWbErTGames) reported
@playnewworld Just experienced a trade post glitch. Went to sell steel ingots, my gold instantly went from 18k gold to 43 gold. Help please
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Max Effin
(@maxEFFINbucher) reported
Love it when Kay Pacha is the only @playnewworld server down for maintenance. Cmon man
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Juswel
(@Juswel_P) reported
@playnewworld Fix the server please. It's in terrible state.
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Jason Daniels
(@Jaysinrd) reported
@playnewworld You fix your **** yet? Don't feel like playing till I know trading post are back up.
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cutegiraffe
(@cutegiraffe6) reported
@shroud How has @playnewworld not fixed furnishing yet shroudy? Do they just not care or what’s going on it’s been weeks and they haven’t even acknowledged there’s an issue yet
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foam
(@f_o_a_m_) reported
@jokidre @graybans1 @playnewworld Already have max level, ran out of things to do. The economy is terrible. I don’t know if it’s an issue with my server, but the game is dead. I played with 6+ of my friends and nobody plays anymore.
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Roy - BlacKTaloN
(@_BlacKTaloN_) reported
@playnewworld Man the server's are really running like dogwater guys. I shouldn't have a poor connection (1 red bar - 2 yellow) to US west servers from western Canada. You guys lookin to fix this?
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f7sapper
(@f7sapper) reported
@playnewworld trying to transfer worlds and my token isn't showing. haven't used and just updated the game. I'm not the only one from our group having this issue either.
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GankerJr @ TwitchTV
(@GankerJr) reported
@playnewworld You have a problem with duping items in game but you dupe the end game content and the monsters to fight. Such a disappointment of a game. I'm glad I got it gifted for free. Only 40 hours into the game. Hit 30 and I don't want to go back. Such a joke.
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BetwixtTheBuns
(@betwixtthebuns) reported
@playnewworld -Still can’t trade furnishing items, still have crafted gear BOP making most crafting professions useless, stamina bar still freaks out after regenerating depleted stamina, still WM issues in dungeons, still getting iron ammunition out of 65 elite zones.
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Joanne Loader
(@JoanneLoader) reported
@lewismc07864561 @MythOfEmpires @playnewworld You need to read the messages, the reason it was taken down early is due was due to other issues, it has nothing to do with the planned maintenance.
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TekkenJlN
(@germanocassese) reported
@playnewworld fix MAGE fire and ice buff
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PNDH🐼
(@playPNDH) reported
. @playnewworld Yooo , 1 day and no news about trading post? , all my itens is back to storage and i got 3k space to 1.5k and now ? u gonna give free space ? or resolve the problem?
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Gyun Nah 💣
(@gyun_nah) reported
@Shinken_72 @playnewworld Fix furnishing update!?
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BetwixtTheBuns
(@betwixtthebuns) reported
@playnewworld Still bugged crates in said elite zones, still musket exploit and rapier bugs, still no compensation for players affected by AH shutdown. 730 hours in game and it’s just become apparent at this point they don’t give af about the game. Still all this issues but WHAT WE DO HAVE
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Pinky Stavo
(@PinkyStavo) reported
@BrainStavo @amazon @playnewworld It’s utter bullshit. Terrible customer service #Justice4Brain
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𝒮𝓎𝓂𝓅𝓁𝒾𝓍𝒾𝓉𝓎
(@SympIixity) reported
@playnewworld can you fix your game? another 2+ hours wasted, a 2% meme company took the declare when we did 80% of influence. They don't even have enough for war or a discord, the leader literally said they had nothing ready for it such a joke... another neg rating from our 90 player company
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Revan
(@Adamcn88) reported
@playnewworld Better to wait to they fix there many many problems.
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EvolDeezul (twitch.tv/evoldeezul)
(@jbyrd00769) reported
@playnewworld look at my stream right now. i have broken the map? i can reproduce the bug if you'd like?
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BrainStavo
(@BrainStavo) reported
A whole two weeks since I was banned by @AMZNGameStudios for alleged botting in @playnewworld and over a week since their game moderators acknowledged anything? Good job I’m a stubborn one. The fight continues I hope @greghenninger and his team can still fix this! #justice4brain
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JRyat
(@RealJRyat) reported
@RahhmiPoofs @telosv2 @playnewworld Weird I’ve never had issues with my 2080super and put 250+ hrs in including open and closed beta. Glad mine didn’t die
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Daniel
(@Daniel77733463) reported
@playnewworld Can you fix your game? Seriously, you’ve had 3 months to fix things and you’re doing horrible. So much potential and zero management. Disappointed, not playing anymore
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Chaos Tourist Tel.OS
(@telosv2) reported
@AMZNGameStudios @playnewworld There's a lot of issues with the game right now, but ignoring endgame and solo progression, the abysmal drop rate on EGGS and SALT is just outrageously stupid. Come the hell on.
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@playnewworld 6 days later still no other communication from you. Not what players want. I guarantee you we all want communication even if stuff is broken. No communication=player frustration and anger resulting in more people leaving.