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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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twitchtv/onautilus
(@0nautilusRafael) reported
@playnewworld @playnewworld hello would like to know if there is a strategy to solve the problem of these long queues? it's quite disheartening to get home after a long day and still wait hours to get inside.
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld love the game, but had a lag spike that caused me to disconnect..and when reconnecting it put me in the back of the queue..c'mon mannnn! Should get priority to have a chance to reconnect when that happens! Not waiting 4 hours to get back in. Goodnight 🤬
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Samantha
(@cozmo2021) reported
@playnewworld how long are the servers down for maintenance?
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Louis Bidmead
(@BidmeadLouis) reported
@playnewworld Asia servers, please. You know you screwed up on this one - it’s not too late to fix it.
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Fat Mario
(@RealFatMario) reported
@Generic_Title1 @playnewworld it would take more time with that and they could risk a lot of problems, give them time and it will probably happen.
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Mr.Brewed
(@MrBrewed) reported
@playnewworld none of the betas did I experience this annoying Lag Detected bug...every 20-30 minutes it hits out of no where, and boots me to queue... where i sit and wait another 40 just to play for half that time. I verified files. I updated everything I could. My ms is 12! Why...Why...?
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Kiwiana Az 🐤🇳🇿
(@So_Kiwiana) reported
@playnewworld Patience??? Bruh I waited from 12am literally a couple mins after OCE servers opened, until 6 30am then I got in. Crafting kept failing because of lag so had to relog...another 2 hours or so. I've waited 8.5hrs+ and played like 1hr...ffs.
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Studingo
(@studingo) reported
@TheFloydMurphy @Vinvyin @playnewworld Whats the fix then? since you know its very easy to fix the queue times, what is it?
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Sadistik_Muffin
(@Sadistik_Muffin) reported
@playnewworld fix your **** or give me my money back
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🍪 Cookie Dogo 🍪
(@D3XT3R_DOG) reported
@playnewworld The problem isn't more servers, Those servers are filling up and getting longer queue's the moment you open them up. I spent 4 hours in queue then kicked. Did this twice. Your game is being reviewed bombed on steam cause of this. I love your game but increase server capacitiy!!!!
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Freddy Vallenilla
(@FredyVallenilla) reported
@geoffkeighley @playnewworld 15 min in game. position in queue : 3672 60 min in game. position in queue : 3423 120 min in game. position in queue : 3028 160 min in game. position in queue : error relogin position in queue : 5834 nice!
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ActionZombie 🧢
(@chanwoo1985) reported
@playnewworld Please fix the long queue problem! I moved to a different server because of the high pop, but now the new server I'm on has over 800 people in waiting... I shouldn't have to keep starting over on a new server to play. You need to respect people's time!
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Vincenzo Cascone
(@kaskogan) reported
@geoffkeighley @playnewworld Just because I passed 4hours in queue watching streams and 3 hours playing...I hope they find a solution for this issue.
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Nacho Pneuma
(@NachoPneuma) reported
@playnewworld if a player is kicked from the server due to a game error, his spot should be saved. But do queue again because the game has problems is offensive.
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For Liberty
(@OnlyKingChrist) reported
@playnewworld Hasn't fixed me waiting nearly 4 hours to login
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PGG | Laingergaming
(@laingergaming) reported
@CH1NN_ @playnewworld @ItsCookieSlays had this issue this morning. Did you figure it out?
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Jose Pablo Castillo
(@JoseArc30) reported
@Yiu_Yokyiu @playnewworld New players have a lower priority than existing players in a server, the problem is the server cap being only 2000 players. If you DC, crash, or whatever you have to go back to the existing player queue which is another 2000 players.
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chimy
(@chimy) reported
@geoffkeighley @playnewworld and how many dead PCs with fried GPUs!?! It’s not just EVGA quality issue - killed my @GIGABYTEUSA 3090 today!
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-Fister-
(@compguru910) reported
@playnewworld Yay, get to start over cause the queue system is jacked and keep getting stuck. And when I can connect, I get 'lag detected' frozen all the time.
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Z
(@akzsb) reported
@playnewworld The hell is this? You post an outage *only* on twitter and 15 minutes before it happens? Lucky we managed to finish Amrine just as the servers went down.
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Medium E 🇦🇲
(@Altzatres) reported
@imjustkeyTTV @mrodmma @playnewworld So you forgot you replied and then forgot he even asked. L dementia sad to see my unc Key have these issues. I'm with you family <3
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Shoji Takahashi
(@mashtak88) reported
@playnewworld Several friends waiting 7h until get a crash and back to 5000 position in queue. That's non sense!
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Daniel Serrano
(@danuyel) reported
@playnewworld You wanna know why? Because almost entire Asia is playing on OCE servers. If you could just localize servers, then it won't be a problem.
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Kuno
(@Kuno79) reported
@Gmoxom @playnewworld it would suck if you get in then game crash and you get put back on a long *** queue. I happened to me :(
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WoW.Cyrix
(@CyrixWow) reported
@playnewworld When is the server transfer option going to be added? This needs to be like, implemented yesterday.. I logged in at launch, got right in and have been playing all day and now I cant log out or go to bed because if I disconnect I will have to wait in a 40+ hour queue..
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CryptoBrooke
(@brooke_crypto) reported
@playnewworld If you disconnect/ bug from the server. Please make a 3 minute grace period to re-enter without queue.
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BLUEZ 🚀
(@AnytimeFitAus) reported
@playnewworld the problem is, isn't the amount of servers, it's the server size, there's 22000 players trying to fit in the most populated server of 2000, because it's the only one that we know won't die, like most Oceanic servers.
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Thasso Mauricio
(@Siirlog) reported
@playnewworld fix pvp no reg issue in BR server alatyr please!!
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rafael
(@_derafael) reported
@D3XT3R_DOG @playnewworld EXACTLY. I was only able to play from 8 to 11 in the morning. After that just queue, errors and crashes so far I'm going to sleep. And I'm from Brazil huh
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Salted Xanaxx
(@SaltedXanaxx) reported
@playnewworld LOL i knew this would happen how sad! - i wasn't even lagging the game was fine =S