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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zwer Kvack
(@ZKvack) reported
@playnewworld random people get 200k-400k gold. auction houses are bought empty with in minutes. you didnt roll back the servers the last time, will you do it this time or just shut the servers down?
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Carnifex
(@tarailrosso) reported
@playnewworld This is the most broken **** you did, i really hope in a 3hrs rollback or you just lost your EU community
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therealnora♔
(@TheRealNoraxi) reported
@playnewworld just do a rollback - problem solved and fix the compensation for the next patch..
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Jacob
(@DontTakeMeOn) reported
@playnewworld You stupid clowns can't fix anything
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Micu Marius
(@MicuMarius7) reported
@playnewworld If you Roll Back servers and i lose my Legendary GreatAxe cause i won't have the empowered counterbalance anymore i'm quiting this for good. You made us lose Everfall with your lag cause you refuse to stop wars. And now this? Can you stop messing up for 5 minutes?
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Keanu Punk
(@VuGrFiL) reported
@playnewworld how bad ur code how non organised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?
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Plastron
(@Plastronosrs) reported
@Shinken_72 @playnewworld Huge money glitch. My server some guys got 300K randomly and started emptying the Trade post lol
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MorosNL
(@MorosNL) reported
@playnewworld @playnewworld servers down again ?
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Geo Liberman
(@Geo_Liberman) reported
@playnewworld how could you **** the bed this hard? like wtf giving people close to max amounts of money?! how are you going to fix this?
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Lee Morant
(@The_Lee_Morant) reported
@playnewworld How hard would 10 mins of notice been? You have no clue how to provide a service. I used to swear about BDO but you guys are far far worse.
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Keanu Punk
(@VuGrFiL) reported
@playnewworld how bad ur code and how unorganised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?
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therealnora♔
(@TheRealNoraxi) reported
@ExileAryui @playnewworld well a rollback fix the solution - they can do it in dofus (french game) why shouldnt they be able to do it here as well ? if they don't why they heck did they make a game without a rollback function ?
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MetaWolfpackKC
(@WolfpackCasey) reported
@playnewworld Are your forums getting DDOS'd?
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BigBoyGaming
(@BigBoyGamingDIP) reported
@playnewworld Did they fix the 300 strength bug yet???😪
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Dead Inside Dolphins Fan
(@JerseyFinFan) reported
@playnewworld Please fix wars, and the drops for chest runs in Shattered Mountain. Those 2 things are literally killing the game. The leader of our company just quit because of these issues. Literally. And many people are.
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liam
(@ravecore666) reported
@playnewworld why is eu servers down for ? i cart find on twitter why theres a maintenance
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FearTheShadow
(@FearTheShadowGG) reported
@playnewworld 3-4 maintenance back to back still can not fix the furnishing items and introducing more problems for us. We love the game, please don't ruin it for us. Take time if needed don't need to rush things.
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John Smith
(@JohnSmi34327850) reported
@Paradox_EP @PlagueTemplar @playnewworld It's absolutely disgustingly broken. I quit after the "crafting patch" that broke even more stuff. I come here to wash the dirt from my feet in the tears of others. The Dev's won't help you, quit while you're ahead!
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SAWhix
(@SaWhix) reported
@playnewworld Downtime in prime time EU, get to farm for 2 hours, servers down again, still in prime time EU. Well done ... does EU get to play 3 days a week or ?
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AresLPs
(@areslps) reported
BIG BIG ISSUE with the BIG GOLD EXPLOSION guys :/ @PlaynewworldDE @playnewworld
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GameRock
(@GameRockUK) reported
Just wow @playnewworld just WOW... how can you mess up so much? Every change is causing further issues and now you basically killed the economy with the last update. I am lost for words.
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TheRealVariousgaming
(@Var1ousGaming) reported
For anyone interested what just happen and why EU servers in @playnewworld is down again. And forumserves crashed? Emergency patch to adress the issue of players recieveing up to 400k reimbursements. Rollback to expect? #NWSTATUS
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Games Like Icecream
(@GamersIcecream) reported
@playnewworld What about Jewelcrafting not giving correct amount of xp fix Jeff? Or do i have to call you Marc?
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James white
(@chalkiehd_white) reported
@playnewworld Forum page looks like it is not working as well
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Foxi
(@FoxiToxi) reported
.@playnewworld Worst customer service in a game that I’ve ever encountered. Do better, you’re a billion dollar company 🙄
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miraa blubb
(@BlubbMiraa) reported
@playnewworld Rollback the ******* Server and fix the Cashpaybacks, plenty of people recived 180-400k,while otehr recived 0, a lot overcapped goldcap,all markets got selledout in seconds, new Asmodeum price 10.000each (up from 300) Stacked Deck 180.000each (up from 12.000).
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Pwn1
(@Pwn114) reported
@playnewworld Take them down Now until you fixxed this omfg guys if you are not able to rollback ******* hell take the server down!!
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Jon R
(@J0nnR) reported
@playnewworld NEED A ROLLBACK!!!!! PEOPLE IS GETTING THOUSANDS GOLD . GAME IS BROKEN RN!!!!
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LukeJWayy
(@LukeJWayy) reported
@JeffBezos @amazon @playnewworld ... Take your servers offline for a week, fix the game- make it a free to play game, giving compensation packages to people that bought the game. Revisit cosmetic prices in game, release frequent cool skins to compensate for the loss.
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Get Farmed Kid
(@caustic_demon) reported
@TheBadassRogue @playnewworld Not my problem i just want to play a day without silly down times what was their fault